现代游戏机本质上是专门的计算机(specialized computers)。Xbox One和Xbox Series X是功能强大的机器，但它们可能会像任何计算机一样出现错误或损坏的文件。(corrupt files)在Xbox(Xbox) One 或Xbox Series X上执行恢复出厂设置可以解决这些问题，并且Xbox提供了多种方法来做到这一点。
如果您的 Xbox One 或Xbox Series X拒绝启动游戏、无法加载文件或只是遇到标准故障排除无法解决的问题，请尝试恢复出厂设置。您还应该在将系统出售给他人之前使用恢复出厂设置来完全擦除系统，以确保您的个人信息的安全。
如何将 Xbox One 或 Xbox Series X 恢复出厂设置(How to Factory Reset an Xbox One or Xbox Series X)
无论您拥有什么控制台，出厂重置 Xbox One 或 Xbox Series X都遵循相同的步骤。(Series X)
- 打开设置(Settings)。
- 选择系统(System )>控制台信息(Console info)。
- 选择重置控制台(Reset console)。
选择重置控制台(Reset console)后，您将看到三个选项。
- 重置并删除所有内容(Reset and remove everything)：选择此设置会彻底清除 Xbox 中的所有数据，包括您的个人资料、游戏安装等。这是实际的出厂重置。仅当您摆脱控制台时或作为解决问题的最后手段时才应选择此选项。
- 重置并保留我的游戏和应用程序(Reset and keep my games & apps)：此选项是解决 Xbox 问题时的最佳选择。它会重置操作系统、清除缓存并删除损坏的数据，而不会删除游戏和应用程序。如果您的控制台开始遇到许多奇怪的问题，此选项是最好的解决方法之一。
- 取消(Cancel)：如果您选择不重置控制台，请选择此选项。它会让您回到主菜单，而不会造成任何损坏。
请注意，Xbox 不会要求您确认您的选择，也不会要求您输入密码以完成重置。一旦你选择了你的选择，系统就会执行它，你无法阻止它。
如何通过 USB 将 Xbox 恢复出厂设置(How to Factory Reset an Xbox Through USB)
如果您的 Xbox 有更严重的问题并且您无法加载它，您可以通过将特定文件加载到USB驱动器并将其插入控制台来执行重置。您需要做几件事才能开始：
- 一台 Windows 电脑
- 具有至少 4 GB 存储空间的USB驱动器，格式化为(USB)NTFS。
如果您不确定如何格式化您的USB驱动器，请不要担心 - 我们提供了完整的指南(entire guide available)。
格式化驱动器后，导航到https://www.xbox.com/xboxone/restorefactorydefaults。此链接将必要的文件作为ZIP文件夹下载到您的系统。
解压文件夹。在里面你会发现一个名为$SystemUpdate的文件。将该文件复制到闪存驱动器的根目录，然后从 PC 中删除驱动器(remove the drive from your PC)。
请注意，驱动器上不应有其他文件；它应该是空的，除了 $ SystemUpdate。
下一步涉及您的 Xbox 本身。
- 如果您使用的是有线连接，请从控制台背面拔下以太网电缆。(Ethernet cable)
- 关闭(Power)Xbox 并拔下电源线。
- 30 秒后，重新连接电源线。
- 将包含 $ SystemUpdate文件的(SystemUpdate)USB驱动器连接到 Xbox。
- 按住配对(Pair )和弹出(Eject )按钮。
注意(Note)：如果您的全数字控制台没有弹出按钮，则只需按住配对(Pair )按钮即可。
- 按下主机正面的Xbox按钮，然后继续按住(Xbox )配对(Pair )和弹出(Eject )按钮 10 到 15 秒。
- 听两声表示通电的声音。第二声后，您可以松开配对(Pair )和弹出(Eject )按钮。
- 控制台重新启动后，移除USB驱动器。
如果该过程成功，您将在屏幕上看到数字体验指南。它将指导您完成重置控制台的步骤。请注意，控制台重新启动过程可能需要几分钟，需要互联网连接。启动后重新连接以太网电缆。(Ethernet)
关于启动音(About Startup Tones)
聆听启动音不仅是必要的步骤，而且是提供信息的步骤。Xbox 在启动时发出的声音表明了有关该过程的重要信息。在上述过程中，第一次提示音应该在您第二次启动控制台后大约 10 秒发生。
第一个声音表示已检测到USB 更新。(USB update)第二声表示文件已被复制和挂载。这种情况并非一直发生的原因是 Xbox 通常不会寻找USB更新，除非出现提示。按住Pair和Eject按钮告诉系统寻找更新。
如果您没有听到这两种声音，则表示更新出现问题，您可能需要重复该过程。
请注意：通过 USB 重置您的 Xbox 是完全恢复出厂设置。Xbox One 或 Series X 上的任何数据都不会保留。 (Please note: Resetting your Xbox through USB is a total factory reset. No data on the Xbox One or Series X will remain. )
没有人愿意完全恢复出厂设置，但有时在排除错误时需要这样做。不过，第一步应该是重置控制台并保留游戏。虽然它会再次引导您完成初始设置过程并要求您重新登录Xbox Live，但请不要担心 - 您的游戏和数据仍然存在。
How to Factory Reset an Xbox One or Xbox Series X
Modern game сonsoles are essentially specialized computers. The Xbox One and Xbox Series X are powerful machines, but they can suffer from errors or corrupt files like any computer. Performing a factory reset on an Xbox One or Xbox Series X can correct these problems, and Xbox offers multiple ways to do this.
If your Xbox One or Xbox Series X refuses to launch a game, has trouble loading files, or just experiences issues that standard troubleshooting won’t solve, try a factory reset. You should also use a factory reset to fully erase the system before you sell it to another person to ensure the safety of your personal information.
How to Factory Reset an Xbox One or Xbox Series X
Factory resetting an Xbox One or Xbox Series X follows the same steps regardless of what console you have.
- Open Settings.
- Select System > Console info.
- Select Reset console.
After you select Reset console, you will be presented with three options.
- Reset and remove everything: Choosing this setting completely wipes the Xbox clean of all data, including your profiles, game installs, and more. This is the actual factory reset. You should only choose this option when you are getting rid of your console or as a last resort when troubleshooting problems.
- Reset and keep my games & apps: This option is the best choice when troubleshooting problems with your Xbox. It resets the operating system, clears the cache, and deletes corrupt data without removing games and apps. If you begin to experience many weird issues with your console, this option is one of the best fixes.
- Cancel: If you choose not to reset the console, select this option. It backs you out to the main menu with no damage done.
Be aware that the Xbox does not ask you to confirm your choice, nor request a password to go through with the reset. Once you select your choice, the system carries it out and you can’t stop it.
How to Factory Reset an Xbox Through USB
If your Xbox has more serious issues and you can’t get it to load, you can perform a reset by loading a specific file onto a USB drive and plugging it into the console. You will need a couple of things to get started:
- A Windows PC
- A USB drive with at least 4 GB of storage, formatted to NTFS.
If you aren’t sure how to format your USB drive, don’t worry — we have an entire guide available.
After you’ve formatted the drive, navigate to https://www.xbox.com/xboxone/restorefactorydefaults. This link downloads the necessary file to your system as a ZIP folder.
Unzip the folder. Inside you will find a file named $SystemUpdate. Copy that file onto the root directory of your flash drive, and then remove the drive from your PC.
Note that there should be no other files on the drive; it should be empty except for $SystemUpdate.
The next step involves your Xbox itself.
- If you’re using a wired connection, unplug the Ethernet cable from the back of the console.
- Power down the Xbox and remove the power cable.
- After 30 seconds, reconnect the power cable.
- Connect the USB drive containing the $SystemUpdate file to the Xbox.
- Press and hold the Pair and Eject buttons.
Note: If you have an all-digital console that does not have an eject button, you only need to hold the Pair button.
- Press the Xbox button on the front of the console and continue holding the Pair and Eject buttons for 10 to 15 seconds.
- Listen for two tones that indicate a power-up. After the second tone, you can release the Pair and Eject buttons.
- After the console restarts, remove the USB drive.
If the process is successful, you will see the digital experience guide on-screen. It will guide you through the steps to complete the reset of your console. Be aware that the console restart process can take several minutes, requiring an internet connection. Reconnect the Ethernet cable after it starts up.
About Startup Tones
Listening for the startup tones isn’t just a necessary step but an informative one. The sounds your Xbox makes as it boots up indicate vital information regarding the process. In the above process, the first tone should happen about 10 seconds after you power the console up for the second time.
That first tone indicates that a USB update has been detected. The second tone indicates that the file has been copied and mounted. The reason this doesn’t happen all the time is that the Xbox does not typically look for a USB update unless prompted. Holding down the Pair and Eject buttons tells the system to look for the update.
If you do not hear these two tones, it means that something has gone wrong with the update and you may need to repeat the process.
Please note: Resetting your Xbox through USB is a total factory reset. No data on the Xbox One or Series X will remain.
No one wants to resort to a full factory reset, but it’s sometimes necessary when troubleshooting errors. The first step should be to reset the console and preserve the games, though. While it will take you through the initial setup process once more and request you log back into Xbox Live, don’t worry — your games and data will still be there.
