如果您打开 Discord 并看到黑屏(see a black screen),则该应用程序在加载内容时遇到问题。发生这种情况的原因有很多,其中一些与您的系统设置有关。
一种可能解决问题的快速方法是关闭并重新启动Discord。但是,如果您没有得到任何结果,请尝试一些高级解决方案,如下所述。
1.更新不和谐(Update Discord)
与所有其他应用程序一样,您应该保持Discord更新以拥有所有最新的错误补丁和功能。较新(Newer)版本的应用程序应该修复了Discord的黑屏错误。
通常,每当您运行应用程序时, Discord都会自动检查并安装更新。但是,您也可以在应用程序运行时通过按Ctrl + R (Windows) 或Command + R ( Mac ) 键来强制进行更新检查。
安装更新后,您的应用程序应该可以正常运行。
2.删除 Discord 的缓存文件(Delete Discord’s Cache Files)
Discord将缓存文件存储在您的计算机上,以便快速为您提供所需的内容。这些缓存文件有时会出现问题并导致各种问题,包括黑屏错误。
您可以清除 Discord 的缓存(clear Discord’s cache)并可能解决您的问题。您在Discord中的数据不会受到影响。
- 如果应用程序正在您的计算机上运行,请关闭Discord 。
- 同时按Windows + R键打开运行。(Run)
- 在Run(Run)中键入以下内容并按Enter:%appdata%
- 在File Explorer中找到discord,右键单击该文件夹,然后选择Delete。
- 启动Discord,您现在应该会看到内容,而不是空白的黑屏。
3.通过以管理员身份运行应用程序来修复不和谐黑屏(Fix Discord Black Screen by Running the App As Admin)
另一种可能解决 Discord 黑屏问题的方法是使用管理员权限运行应用程序(run the app with admin rights)。这为应用程序提供了更多权限并修复了任何限制问题。在您的 PC 上以管理员身份运行应用程序很容易。
- 打开开始(Start)菜单并搜索Discord。暂时不要打开应用程序。
- 右键单击Discord并选择Run as administrator。
- 在“用户帐户控制(User Account Control)”提示中选择“是(Yes)”以继续。
- Discord应该加载内容而不是黑屏。
4.修复您计算机的错误日期和时间设置(Fix Your Computer’s Incorrect Date and Time Settings)
许多应用程序依赖您计算机的日期和时间设置来运行。如果您错误地指定了这些设置,则需要先修复它们,然后才能运行您的应用程序,例如Discord。
由于您的 PC 提供自动时间设置,因此设置正确的日期和时间(set up the correct date and time)很容易。这是启用它的方法。
- 同时按Windows + I键打开设置。(Settings)
- 在设置中选择时间和语言。(Time & Language)
- 启用自动设置时间和自动(Set time automatically)设置时区(Set time zone automatically)选项。
- 启动Discord并查看黑屏是否仍然存在。
5.关闭你的VPN(Turn Off Your VPN)
您的VPN通过第三方服务器路由您的互联网流量,这有时可能会出现问题。例如,不和谐的黑屏问题可能是由于VPN故障或配置不当造成的。
您可以通过暂时禁用VPN服务并查看Discord是否正常运行来检查您的VPN是否是罪魁祸首。您应该在应用程序的主页上找到禁用VPN的按钮。(VPN)
如果在您关闭VPN时加载(VPN)Discord,您将不得不更改您的VPN设置或获取全新的 VPN(get a completely new VPN)应用程序。
6.在兼容模式下运行 Discord(Run Discord in Compatibility Mode)
当Discord以奇怪的方式运行时,您可以通过在兼容模式下运行应用程序(running the app in compatibility mode)来解决此问题。这样,您的应用程序就像在旧版本的操作系统上加载一样运行。
Windows 提供了多种较旧的操作系统,您可以在这些操作系统下运行Discord。这是如何做到这一点的。
- 右键单击桌面上的Discord快捷方式,然后选择Properties。
- 访问“属性(Properties)”窗口上的“兼容性(Compatibility)”选项卡。
- 为启用以兼容模式运行此程序(Run this program in compatibility mode for)。
- 访问下拉菜单并选择操作系统。如果您不确定要选择什么,请选择Windows 7。
- 选择应用(Apply),然后在底部选择确定以保存您的设置。(OK)
- 双击桌面上的Discord快捷方式以启动应用程序。
7.Enable/Disable Hardware Acceleration
Discord 的硬件加速(Hardware Acceleration)功能旨在通过利用 GPU 的能力使您的应用程序体验更流畅。值得切换此选项以解决应用程序中的黑屏问题。
您必须能够访问 Discord 的设置才能使用此方法。因此,只有在应用程序偶尔(而非持续)出现黑屏问题时,您才能使用此方法。
- 打开Discord并选择左下角的用户设置(齿轮图标)。(User Settings)
- 从左侧边栏中选择高级。(Advanced)
- 选择右侧的硬件加速切换。(Hardware Acceleration)如果该功能被禁用,这将启用该功能;如果该功能已启用,则该功能将被禁用。
- 在提示中选择Okay以重新启动 Discord。
8.Update Your Graphics Card/Graphics Driver
您的显卡驱动程序(graphics card drivers)负责在您的屏幕上创建图像。Discord 的黑屏问题可能是由过时的显卡驱动程序引起的。
在这种情况下,您应该更新驱动程序(update your drivers)以运行其最新版本。Windows使该过程的主要部分自动化,因此您不必自己做所有事情。
- 通过右键单击开始(Start)菜单图标并选择设备管理器(Device Manager)来打开设备管理(Device Manager)器。
- 展开显示适配器(Display adapters),右键单击您的显卡,然后选择更新驱动程序(Update driver)。
- 选择自动搜索驱动程序(Search automatically for drivers),让Windows查找并安装驱动程序。
- 安装驱动程序后重新启动 PC。
- 打开Discord,您应该不会再看到黑屏了。
9.重新安装 Discord 应用程序(Reinstall the Discord App)
如果您在Discord(Discord)中继续看到黑屏,则该应用程序的核心文件可能已损坏。不幸的是,没有手动方法可以解决这个问题,但你可以卸载并重新安装 Discord(uninstall and reinstall Discord)来解决这个问题。
使用新文件重新安装Discord有助于修复有问题的旧文件。(Discord)重新安装应用程序时您不会丢失数据,但您需要Discord登录详细信息才能登录您的帐户。
- 按Windows + I键打开设置。(Settings)
- 在设置屏幕上选择应用程序。(Apps)
- 在应用列表中查找并选择Discord 。然后,选择卸载(Uninstall)。
- 在提示中选择卸载(Uninstall)以确认您的选择。
- 前往Discord 的官方网站(Discord’s official website)并将应用程序下载到您的计算机上。
- 运行下载的文件以安装Discord。
- 启动Discord并登录您的帐户。
用实际内容替换 Discord 的黑屏(Replace Discord’s Black Screen With the Actual Content)
当您启动Discord时,您希望该应用程序显示您的服务器、频道、消息和其他元素。如果这没有发生并且您看到黑屏,那么您需要查看上面的指南。
在大多数情况下,解决此问题(fix this issue)很容易,您应该能够立即返回聊天会话。
How to Fix the Discord Black Screen Issue
If yоu open Discord and see a black screen, the app is experiencing issues loading content. There are many reasons this happens, some of which are related to your system settings.
One quick way to possibly resolve the problem is to close and restart Discord. However, if you’ve got no results, try a few advanced solutions, as explained below.
1. Update Discord
Like all other apps, you should keep Discord updated to have all the latest bug patches and features. Newer versions of the app should have fixed Discord’s black screen bug.
Usually, Discord automatically checks for and installs updates whenever you run the app. However, you can also force an update check by pressing the Ctrl + R (Windows) or Command + R (Mac) keys while the app is running.
Once you’ve installed the updates, your app should function normally.
2. Delete Discord’s Cache Files
Discord stores cache files on your computer to quickly serve you with the required content. These cache files sometimes become problematic and cause various issues, including a black screen error.
You can clear Discord’s cache and possibly resolve your problem. Your data in Discord won’t be affected.
- Close Discord if the app is running on your computer.
- Open Run by pressing Windows + R keys simultaneously.
- Type the following in Run and press Enter: %appdata%
- Find discord in File Explorer, right-click the folder, and choose Delete.
- Launch Discord, and you should now see the content instead of a blank black screen.
3. Fix Discord Black Screen by Running the App As Admin
Another way to potentially fix Discord’s black screen issue is to run the app with admin rights. This gives the app more privileges and fixes any restriction problems. It’s easy to run apps as admin on your PC.
- Open the Start menu and search for Discord. Don’t open the app just yet.
- Right-click Discord and choose Run as administrator.
- Choose Yes in the User Account Control prompt to proceed.
- Discord should load the content and not a black screen.
4. Fix Your Computer’s Incorrect Date and Time Settings
Many apps rely on your computer’s date and time settings to function. If you have these settings incorrectly specified, you’ll need to fix them before you can run your apps, like Discord.
It’s easy to set up the correct date and time as your PC offers the automatic time setting. Here’s how to enable that.
- Open Settings by pressing Windows + I keys at the same time.
- Choose Time & Language in Settings.
- Enable both Set time automatically and Set time zone automatically options.
- Launch Discord and see if the black screen persists.
5. Turn Off Your VPN
Your VPN routes your internet traffic via third-party servers, which can sometimes be problematic. For example, discord’s black screen problem could result from malfunctioning or poorly configured VPN.
You can check if your VPN is the culprit by temporarily disabling the VPN service and seeing if Discord functions. You should find the button to disable your VPN on the app’s main page.
If Discord loads when you turn off the VPN, you’ll have to change your VPN settings or get a completely new VPN app.
6. Run Discord in Compatibility Mode
When Discord functions in weird ways, you can fix that by running the app in compatibility mode. This way, your app runs as if it’s loaded on an older version of the operating system.
Windows offers multiple older operating systems that you can run Discord under. Here’s how to do that.
- Right-click the Discord shortcut on your desktop and choose Properties.
- Access the Compatibility tab on the Properties window.
- Enable Run this program in compatibility mode for.
- Access the drop-down menu and select an operating system. If you aren’t sure what to choose, choose Windows 7.
- Select Apply followed by OK at the bottom to save your settings.
- Double-click the Discord shortcut on your desktop to launch the app.
7. Enable/Disable Hardware Acceleration
Discord’s Hardware Acceleration feature aims to make your app experience smoother by utilizing your GPU’s power. It’s worth toggling this option to get around your black screen issue in the app.
You must be able to access Discord’s settings to use this method. So, you can only use this method if you have occasional (and not constant) black screen issues with the app.
- Open Discord and select User Settings (a gear icon) at the bottom-left corner.
- Choose Advanced from the sidebar on the left.
- Select the Hardware Acceleration toggle on the right. This enables the feature if it’s disabled or disables the feature if it’s enabled.
- Select Okay in the prompt to relaunch Discord.
8. Update Your Graphics Card/Graphics Driver
Your graphics card drivers are responsible for creating the image on your screen. Discord’s black screen issue could result from outdated graphics card drivers.
In this case, you should update your drivers to run their most recent versions. Windows automates the major parts of the process, so you don’t have to do everything by yourself.
- Open Device Manager by right-clicking the Start menu icon and choosing Device Manager.
- Expand Display adapters, right-click your graphics card, and choose Update driver.
- Select Search automatically for drivers and let Windows find and install the drivers.
- Restart your PC once the drivers are installed.
- Open Discord, and you shouldn’t see a black screen anymore.
9. Reinstall the Discord App
If you continue to see a black screen in Discord, the app’s core files might have been corrupted. Unfortunately, there’s no manual way to fix that, but you can uninstall and reinstall Discord to get around this.
Reinstalling Discord with fresh new files helps fix the old problematic files. You won’t lose your data when you reinstall the app, but you’ll need your Discord login details to log into your account.
- Open Settings by pressing Windows + I keys.
- Choose Apps on the Settings screen.
- Find and select Discord in the app list. Then, choose Uninstall.
- Select Uninstall in the prompt to confirm your choice.
- Head over to Discord’s official website and download the app to your computer.
- Run the downloaded file to install Discord.
- Launch Discord and log in to your account.
Replace Discord’s Black Screen With the Actual Content
When you launch Discord, you expect the app to display your servers, channels, messages, and other elements. If that doesn’t happen and you see a black screen, the guide above is what you need to look into.
It’s easy to fix this issue in most cases, and you should be able to get back to your chat sessions in no time.