使用Windows 10(Windows 10)的乐趣之一是，与旧的Windows版本不同，它非常有能力安装任何额外的外围设备，如打印机。如果您在Windows 10上设置打印机时遇到问题(printer problem)，有一些简单的修复方法。
大多数情况下，您可以通过遵循一些相当标准的步骤来解决Windows 10 打印机设置问题，例如仔细检查电缆或连接性。(printer setup problem)安装驱动程序是必须的，但如果一切都失败了，您可以运行Windows 疑难解答程序来尝试修复(Windows Troubleshooter)Windows 10打印机最常见的打印机设置问题(printer setup problem)。
检查丢失的电缆或无线连接(Check For Missing Cables Or Wireless Connectivity)
这看起来相当简单，但Windows上最常见的(Windows)打印机设置(printer setup)问题之一是打印机和您的 PC 之间缺乏连接。
对于有线打印机，这意味着电缆的两端都没有完全插入。现代打印机使用USB 或以太网(USB or ethernet)，因此请仔细检查您提供的打印机电缆(printer cable)的两端是否贴合。但是，对无线打印机进行故障排除(Troubleshooting wireless printers)可能会比较棘手。
与大多数WiFi设备一样，无线打印机需要先连接到您自己的无线网络(wireless network)，然后其他设备才能对其进行打印。进一步检查您的打印机文档(printer documentation)以获取有关如何执行此操作的指导步骤，但在许多情况下，您的打印机和网络路由器上都应该有一个(network router)WPS 按钮(WPS button)。
根据您的打印机型号和制造商(printer model and manufacturer)，此设备可能被列为WPS或具有通用标签，如WiFi。通过在两台设备上按下此按钮，您的打印机应该会自动连接到您的无线网络(wireless network)。如果第一次不起作用，请再次尝试。(t work)
从那里，只要您的Windows PC 或笔记本电脑(Windows PC or laptop)连接到同一网络， Windows就会检测到您的设备。如果WPS 方法(WPS method)不起作用，您可能需要先使用USB将打印机连接到 PC，然后手动配置无线配置。(wireless configuration)
安装缺少的打印机驱动程序(Install Missing Printer Drivers)
打印机是Windows 10 PC 的常见外围设备。考虑到这一点，Microsoft拥有大量打印机驱动程序目录，在连接新打印机时已经可供下载和安装。(download and installation)
在大多数情况下，您不需要执行任何操作来安装打印机驱动程序(printer driver)，因为Windows应该会为您执行此操作。然而，情况并非总是如此。Microsoft可能缺少新的或不常见的打印机型号的驱动程序，或者它可能无法自动安装。
- 首先，使用Windows在线搜索相关驱动软件(driver software)。为此，请右键单击 Windows 开始菜单按钮，然后单击(button and click) 设置(Settings)。
- 在此处，单击设备(Devices )>打印机和扫描仪。 ( Printers & Scanners. )
- 点击顶部的添加打印机或扫描仪(Add a printer or scanner)。
- 等待(Wait)Windows扫描您的设备以查找打印机。如果Windows检测到它，当它出现在(Windows)搜索列表(search list)中时单击它。如果它找不到您的打印机，请单击我想要的打印机未列出(The printer that I want isn’t listed )。
- 在添加打印机(Add Printer)向导中，为您的设备选择相关选项。如果是无线打印机(wireless printer)，请选择添加蓝牙、无线或网络可发现打印机(Add a Bluetooth, wireless or network discoverable printer)，然后单击下一步(Next)继续。
- 如果您的打印机较旧（例如，如果它不使用(t use)USB） ，请选择我的打印机较旧。(My printer is a little older)
- 按照您的打印机类型的屏幕说明开始安装。您还可以使用Windows 设备管理器(Windows Device Manager)来查找或更新您的驱动程序。为此，请右键单击Windows 开始(Windows Start)菜单按钮，然后单击(button and click) 设备管理器(Device Manager)。
- 在设备管理器中，查找打印机(Printers)类别。如果此处未列出您的打印机，请单击View > Show hidden devices其他设备(Other devices)下查找您的设备。
- 右键单击您的设备，然后单击(device and click) 更新驱动程序(Update driver)。
- 在随后出现的窗口中单击自动搜索更新的驱动程序软件。(Search automatically for updated driver software)
- Windows 将在线搜索您的打印机的相关驱动程序，如果找到，将自动安装它们。如果 Windows 找不到您的打印机，您需要自己找到并安装缺少的打印机驱动程序。在制造商网站的下载或支持部分
查找您的打印机型号，并为您的设备下载最新的(printer model)驱动程序包(driver package)。
- 获得打印机的最新驱动程序后，您可以返回设备管理器(Device Manager)，右键单击您的设备，然后单击更新驱动程序(Update driver )>浏览我的计算机以获取驱动程序软件(Browse my computer for driver software )。或者，您的制造商可能会提供安装程序来自动为您安装驱动程序。
设置为默认打印机(Set As Default Printer)
如果您安装了多台打印机，则在打印文档时可能会遇到一些问题。将新打印机设置为默认的Windows 打印机(Windows printer)可以解决这些问题，防止您意外将打印的文档发送到错误的打印机。
- 要将您的打印机设置为默认的Windows 打印机(Windows printer)，请右键单击您的 Windows 开始菜单按钮，然后单击(button and click) 设置(Settings)。
- 在设置中，单击设备(Devices )>打印机和扫描仪。(Printers & Scanners. )您需要取消选中允许 Windows 管理我的默认打印机(Allow Windows to manage my default printer)复选框，否则您将无法自己设置默认打印机(default printer)。
- 禁用此设置后，单击您的打印机，然后单击(printer and click) 管理(Manage)。
- 在您的打印机管理(printer management)设置中，单击设置为默认值(Set as default)，使其成为默认的Windows 打印机(Windows printer)。
如果您的打印机配置(printer configuration)正确，您应该能够从这台打印机开始打印。每当您选择打印时，这将是默认选项。(default option)
运行 Windows 10 疑难解答(Run The Windows 10 Troubleshooter)
如果执行这些步骤后您的打印机仍然无法工作，则运行(t work)Windows 10 疑难解答(Troubleshooter)可以解决打印机问题(printer problem)。这将检查您的打印机配置并指导(printer configuration and guides)您完成一些额外的步骤来启动和运行您的打印机。
- 要为您的打印机启动Windows 10 疑难解答(Troubleshooter)，请右键单击 Windows开始菜单(Start menu)。
- 单击设置(Settings)，然后单击更新和安全(Update & Security )>疑难解答。(Troubleshoot.)
- 在疑难解答(Troubleshoot)部分的启动并运行(Get up and running)下，单击打印机(Printer)。
- 单击运行疑难解答(Run the troubleshooter)程序开始。
- 您需要从提供的列表中选择您的打印机。选择相关打印机，或选择我的打印机未列出(My printer is not listed)，然后单击下一步(Next)继续。
然后Windows(Windows)将开始搜索您的打印机配置(printer configuration)和任何相关的Windows设置以搜索冲突。如果检测到任何打印机问题，Windows将询问您是否允许应用相关修复以使您的打印机正常工作。
解决您的 Windows 10 打印机问题(Resolving Your Windows 10 Printer Problems)
这些提示并不详尽(t exhaustive)，但这些说明应该可以帮助您解决 Windows 10 打印机有时会为用户抛出的一些更常见的设置问题。
如果您在设置和使用打印机时仍然遇到问题，请在联系制造商的客户支持团队之前尝试移除您的打印机或重新安装打印机驱动程序(reinstalling the printer driver)作为下一步。
How to Troubleshoot Common Printer Problems in Windows 10
One оf thе joys of using Windows 10 is that, unlike older Windоws editiоns, it’s pretty capablе of taking care of installing any extra peripherals like your printer. If you do run into a printer рroblеm setting it up on Windows 10, there are some easy fixеs.
Most of the time, you can take care of a Windows 10 printer setup problem by following some fairly standard steps, like double-checking cables or connectivity. Installing drivers is a must, but if all else fails, you can run the Windows Troubleshooter to try and fix the most common printer setup problems for Windows 10 printers.
Check For Missing Cables Or Wireless Connectivity
It might seem fairly straightforward, but one of the most common printer setup problems on Windows is a lack of connectivity between the printer and your PC.
For wired printers, that means a cable that isn’t quite plugged in at either end. Modern printers use USB or ethernet, so double-check that your supplied printer cable has a snug fit at both ends. Troubleshooting wireless printers can be trickier, however.
Wireless printers, like most WiFi devices, will need to be connected to your own wireless network before other devices can print to it. Check your printer documentation further for guided steps on how to do this, but in many cases, there should be a WPS button on both your printer and your network router.
Depending on your printer model and manufacturer, this device may be listed as WPS or has a generic label like WiFi. By pressing this button on both devices, your printer should automatically connect to your wireless network. If it doesn’t work the first time, make an additional attempt.
From there, your device should be detected by Windows, as long as your Windows PC or laptop is connected to the same network. If the WPS method doesn’t work, you may need to look at connecting your printer to your PC using USB first and configuring the wireless configuration manually.
Install Missing Printer Drivers
Printers are a common peripheral for Windows 10 PCs. With that in mind, Microsoft has a vast catalog of printer drivers already available for download and installation when a new printer is connected.
In most cases, you shouldn’t need to do anything to install a printer driver, as Windows should do this for you. That isn’t always the case, however. Microsoft may lack the drivers for new or uncommon printer models, or it may just fail to install automatically.
- First, use Windows to search online for relevant driver software. To do this, right-click your Windows Start menu button and click Settings.
- From here, click Devices > Printers & Scanners.
- At the top, click Add a printer or scanner.
- Wait for Windows to scan your device for the printer. If Windows detects it, click on it when it appears in the search list. If it can’t locate your printer, click The printer that I want isn’t listed instead.
- In the Add Printer wizard, choose the relevant option for your device. If it’s a wireless printer, select Add a Bluetooth, wireless or network discoverable printer and click Next to continue.
- Select My printer is a little older if your printer is older (for instance, if it doesn’t use USB).
- Follow the on-screen instructions for your type of printer to begin the installation. You can also use the Windows Device Manager to locate or update your drivers. To do that, right-click your Windows Start menu button and click Device Manager.
- In Device Manager, look for the Printers category. If you can’t see your printer listed here, click View > Show hidden devices or look for your device under Other devices instead.
- Right-click on your device and click Update driver.
- Click Search automatically for updated driver software in the window that appears afterward.
- Windows will search online for relevant drivers for your printer and, if found, install them automatically. If Windows can’t find your printer, you’ll need to locate and install the missing printer drivers yourself.
Look for your printer model in the downloads or support sections of your manufacturer’s website, and download the latest driver package for your device.
- Once you have the latest drivers for your printer, you can then return to Device Manager, right-click on your device, then click Update driver > Browse my computer for driver software instead. Alternatively, your manufacturer may provide an installer to install your drivers for you automatically.
Set As Default Printer
If you have multiple printers installed, you may have some issues when you come to print a document. Setting your new printer as the default Windows printer can fix these issues, preventing you from accidentally sending printed documents to the wrong printer.
- To set your printer as the default Windows printer, right-click your Windows Start menu button and click Settings.
- In Settings, click Devices > Printers & Scanners. You’ll need to uncheck the Allow Windows to manage my default printer checkbox, or you won’t be able to set a default printer yourself.
- Once this setting has been disabled, click on your printer and click Manage.
- In your printer management settings, click Set as default to make it the default Windows printer.
If your printer configuration is correct, you should be able to begin printing from this printer. This will be the default option whenever you choose to print.
Run The Windows 10 Troubleshooter
If your printer still doesn’t work after following these steps, running the Windows 10 Troubleshooter could resolve the printer problem. This checks your printer configuration and guides you through some additional steps to get your printer up and running.
- To launch the Windows 10 Troubleshooter for your printer, right-click your Windows Start menu.
- Click Settings, then Update & Security > Troubleshoot.
- In the Troubleshoot section, under Get up and running, click Printer.
- Click Run the troubleshooter to begin.
- You’ll need to select your printer from the list provided. Select the relevant printer, or select My printer is not listed, then click Next to proceed.
Windows will then begin searching through your printer configuration and any relevant Windows settings to search for conflicts. If any printer problems are detected, Windows will ask you for permission to apply the relevant fix to get your printer working.
Resolving Your Windows 10 Printer Problems
These tips aren’t exhaustive, but these instructions should help you resolve some of the more common setup problems that Windows 10 printers sometimes throw up for users.
If you still face issues setting up and using your printer, try removing your printer or reinstalling the printer driver as your next step before contacting your manufacturer’s customer support team.
