如果Microsoft Teams开始出现问题，解决问题的一种快速方法是从桌面或移动设备上的本地存储中清除应用程序的缓存。

Microsoft Teams离线缓存各种形式的数据以加快处理速度。当服务器端有更新的更改时，它确实会替换信息。但是，如果失败，生成的过时数据可能会导致各种问题。

例如，如果Microsoft Teams无法启动、频繁崩溃或加载内容时遇到问题，您可能正在处理损坏的应用程序或 Web 缓存。本教程将向您展示如何从Teams应用程序和基于浏览器的 Web 应用程序中删除缓存数据。

清除Windows中的Microsoft Teams 缓存^{(Microsoft Teams Cache)}

无论你拥有标准桌面版还是Microsoft Store版本的Teams应用，都可以使用Windows 设置^{(Windows Settings)}应用或文件资源管理器^{(File Explorer)}删除其在Windows 10和 11 中的缓存。

但是，在开始之前，您必须关闭Microsoft Teams客户端。为此，请右键单击系统托盘（任务栏右上角）上的Microsoft Teams图标，然后选择^{(Microsoft Teams)}退出^(Quit)。如果您在执行此操作时遇到问题，请打开任务管理器^{(open the Task Manager)}并终止 Microsoft Teams 进程^{(kill the Microsoft Teams process)}。

^{(Delete Microsoft Teams Cache)}通过设置应用程序^{(Settings App)}删除 Microsoft Teams 缓存

如果您使用桌面版Microsoft Teams ，则可以通过^{(Microsoft Teams)}Windows 设置应用中的^{(Windows Settings)}应用^(Apps)和功能^(Features)控制台清除其缓存。

1. 右键单击^{(Right-click)}“开始^(Start)”按钮并选择“应用程序^(App)和功能^(Features)” 。

1. 向下滚动^(Scroll)并找到Microsoft Teams。然后，选择旁边的更多（三个点）图标并选择^(More)高级^(Advanced)选项。在Windows 10中，选择Microsoft Teams > Advanced选项。

1. 向下滚动^(Scroll)到重置^(Reset)部分并选择重置^(Reset)。

通过文件资源管理器^{(File Explorer)}清除Microsoft Teams 缓存^{(Microsoft Teams Cache)}

Microsoft Store版本的Teams将^(Teams)其缓存文件夹存储在Windows用户帐户的隐藏目录中。您必须通过文件资源管理器^{(File Explorer)}访问它以清除其中的内容。使用“运行”命令^{(Run command)}可以快速找到它。

1. 按^(Press)Windows Key + R打开运行框^(Run)。
2. 在“打开”字段中键入以下内容并选择“确定”：

%appdata%MicrosoftTeams

1. 在出现的文件资源管理器^{(File Explorer)}窗口中，按Ctrl + A 选择所有文件和文件夹——IndexedDB、blob_storage、GPUcache等。然后，右键单击并选择删除^(Delete)或垃圾桶^(Trash)图标。

如何清除macOS 中 的Teams 应用程序缓存^{(Teams Application Cache)}

^{(Microsoft Teams)}适用于Mac的^(Mac)Microsoft Teams将缓存文件存储在用户帐户的库^(Library)文件夹内的目录中。您可以使用 macOS 中的转到文件夹^(Folder)功能访问它，然后删除其中的所有内容。

^{(Close Microsoft Teams)}在开始之前关闭 Microsoft Teams 。为此，请右键单击Dock中的^(Dock)Teams图标并选择退出^(Quit)。如果程序出现卡住，请按住 Option 键并单击^{(Option-click)}该图标并选择Force-Quit。然后：

1. 打开Finder，然后选择菜单栏上的 Go > Go

1. 输入^(Enter)以下文件夹路径并按Enter：

~/图书馆/应用程序Support/Microsoft/Teams

1. 将^(Drag)Teams文件夹中的所有文件和文件夹拖到废纸篓^(Trash)中。或者，按住 Control 单击^{(Control-click)}并选择“移至^(Move)废纸篓^(Trash)” 。

一种更快的方法是使用终端^(Terminal)控制台快速清除Teams缓存。要做到这一点：

1. 打开Launchpad并选择 Other > Terminal。

1. 复制并粘贴以下命令：

rm -r ~/Library/Application\ Support/Microsoft/Teams

1. 按回车。

如何清除Android上的Microsoft Teams 缓存^{(Microsoft Teams Cache)}

在Microsoft Teams for Android中，您可以从应用程序中删除缓存数据，包括临时文件等其他数据。如果您在打开 Teams 时遇到问题，请通过^{(trouble opening Teams)}Android 设置^{(Android Settings)}清除应用程序的缓存。

^(Delete)通过Teams应用程序^{(Teams App)}删除Teams 缓存^{(Teams Cache)}

1. 打开 Microsoft 团队应用。
2. 点击应用程序屏幕左上角的个人资料图标或姓名缩写。
3. 选择设置。

1. 转到“设置”>“数据和存储”。
2. ^{(Tap Clear)}点击存储^(Storage)部分 下的清除应用数据。

1. 在随后出现的应用程序^(App)信息屏幕上，点击存储^(Storage)和缓存。
2. 点击清除缓存。
3. 点击返回按钮两次。

1. 点击清除^(Clear)临时文件选项
2. 等到^(Wait)看到成功^{(Successfully)}清除临时文件通知。
3. 点击重置数据库。

^(Delete)通过Android设置^{(Android Settings)}删除Teams 缓存^{(Teams Cache)}

1. 打开Android上的^(Android)“设置”^(Settings)应用程序。
2. 点击应用程序 > 团队。

1. 点击强制停止 > 确定。

1. 点击存储和缓存。
2. 点击清除缓存。

如何清除iPhone 和 iPad 上 的团队缓存^{(Teams Cache)}

如果你想清除iPhone 上Microsoft Teams的缓存，你可以直接通过Teams应用程序执行此操作。如果您在打开Teams^(Teams)时遇到问题，请通过 iPhone 设置清除缓存。

^(Delete)通过Teams应用程序^{(Teams App)}删除Teams 缓存^{(Teams Cache)}

1. 打开微软团队。
2. 点击您的头像或姓名缩写，然后选择设置。

1. ^{(Tap Clear)}点击存储^(Storage)部分 下的清除应用数据。

^(Delete)通过iPhone 设置 删除团队缓存^{(Teams Cache)}

1. 打开App Switcher（从屏幕底部向上轻扫）并强制退出Teams。

1. 打开 iPhone 设置应用程序。
2. 向下滚动并点击团队。
3. 打开清除应用数据旁边的开关。

1. 重新启动 Microsoft 团队。

如何清除Web 浏览器^{(Web Browser)}上的Microsoft Teams 缓存^{(Microsoft Teams Cache)}

假设您在^(Suppose)Chrome、Edge或Firefox等 Web 浏览器上使用 Teams 。在这种情况下，您可以只清除与 Teams 相关的^{(Teams-related)}数据 ，而不是删除整个浏览器缓存。^{(deleting the entire browser cache)}

清除Chrome上的Microsoft Teams 缓存^{(Microsoft Teams Cache)}

1. ^{(Load Microsoft Teams)}在Chrome选项卡中^(Chrome)加载 Microsoft Teams ，然后选择地址栏上 的挂锁图标。^(Padlock)
2. 选择站点设置。

1. 在随后出现的站点设置屏幕上，选择“使用情况^(Usage)”部分 下的“清除^(Clear)数据” 。

清除Edge上的Microsoft Teams 缓存^{(Microsoft Teams Cache)}

1. 在边缘^(Edge)选项卡中键入以下路径，然后按 Enter：

边缘：//设置/站点数据

1. 展开Microsoft.com站点数据类别。
2. 选择teams.microsoft.com 旁边 的垃圾桶图标。^(Trash)

清除Firefox的Microsoft Teams 缓存^{(Microsoft Teams Cache)}

1. 在新的 Firefox 选项卡中加载 Teams。
2. 选择地址栏上的挂锁图标，然后选择^(Padlock)清除^(Clear)cookie 和站点数据。

1. ^{(Select Remove)}在确认弹出窗口中 选择删除。

Microsoft Teams 缓存^{(Microsoft Teams Cache)}现已清除

清除Microsoft Teams缓存并不是解决 Microsoft 流行的通信应用程序中所有问题的灵丹妙药。不过，这是启动故障排除工作的绝佳方式。

How to Clear Microsoft Teams Cache (And Why You Should)

If Miсrosoft Teams starts acting up, a quiсk waу to troubleshoot the problem is tо clear the app’s cache from the local storage on your desktop or mоbile device.

Microsoft Teams caches various forms of data offline to speed things up. It does replace the information when there are newer changes on the server side. However, if that fails, the resulting obsolete data can lead to various problems.

For example, if Microsoft Teams fails to launch, crashes frequently, or has trouble loading stuff, you might be dealing with a corrupt application or web cache. This tutorial will show you how to delete cached data from the Teams app and the browser-based web app.

Clear the Microsoft Teams Cache in Windows

Whether you have the standard desktop or the Microsoft Store version of the Teams app, you can use the Windows Settings app or File Explorer to delete its cache in Windows 10 and 11.

However, before you start, you must close the Microsoft Teams client. To do that, right-click the Microsoft Teams icon on the system tray (right corner of the taskbar) and select Quit. If you have trouble doing that, open the Task Manager and kill the Microsoft Teams process.

Delete Microsoft Teams Cache via Settings App

If you use the desktop version of Microsoft Teams, you can clear its cache via the Apps and Features console in the Windows Settings app.

1. Right-click the Start button and select App and Features.

1. Scroll down and locate Microsoft Teams. Then, select the More (three dots) icon next to and choose Advanced options. In Windows 10, select Microsoft Teams > Advanced options.

1. Scroll down to the Reset section and select Reset.

Clear Microsoft Teams Cache via File Explorer

The Microsoft Store version of Teams stores its cache folder within a hidden directory in your Windows user account. You must access it via File Explorer to clear the contents inside. Use a Run command to get to it quickly.

1. Press the Windows Key + R to open a Run box.
2. Type the following into the Open field and select OK:

%appdata%\Microsoft\Teams

1. On the File Explorer window that shows up, press Ctrl + A to select all files and folders—IndexedDB, blob_storage, GPUcache, etc. Then, right-click and choose Delete or the Trash icon.

How to Clear the Teams Application Cache in macOS

Microsoft Teams for the Mac stores cache files within a directory inside your user account’s Library folder. You can access it using the Go to Folder function in macOS and then delete everything inside.

Close Microsoft Teams before you begin. To do that, right-click the Teams icon in the Dock and select Quit. If the program appears stuck, Option-click the icon and select Force-Quit. Then:

1. Open Finder and select Go > Go to Folder on the menu bar.

1. Enter the following folder path and press Enter:

~/Library/Application Support/Microsoft/Teams

1. Drag all files and folders within the Teams folder into the Trash. Or, Control-click and select Move to Trash.

An even faster method involves using the Terminal console to clear the Teams cache quickly. To do that:

1. Open the Launchpad and select Other > Terminal.

1. Copy and paste the following command:

rm -r ~/Library/Application\ Support/Microsoft/Teams

1. Press Enter.

How to Clear the Microsoft Teams Cache on Android

In Microsoft Teams for Android, you can delete cached data—including other data like temporary files—from within the app. If you have trouble opening Teams, clear the app’s cache via Android Settings.

Delete the Teams Cache via the Teams App

1. Open the Microsoft Teams app.
2. Tap your profile icon or initials on the top left corner of the app screen.
3. Select Settings.

1. Go to Settings > Data and storage.
2. Tap Clear app data under the Storage section.

1. On the App info screen that follows, tap Storage & cache.
2. Tap Clear cache.
3. Tap the Back button twice.

1. Tap the Clear temporary files option
2. Wait until you see the Successfully cleared temporary files notification.
3. Tap Reset database.

Delete the Teams Cache via Android Settings

1. Open the Settings app on your Android.
2. Tap Apps > Teams.

1. Tap Force stop > OK.

1. Tap Storage & cache.
2. Tap Clear cache.

How to Clear the Teams Cache on iPhone & iPad

If you want to clear the cache for Microsoft Teams on an iPhone, you can do that directly via the Teams app. Clear the cache via iPhone Settings if you have trouble opening Teams.

Delete the Teams Cache via the Teams App

1. Open Microsoft Teams.
2. Tap your profile portrait or initials and choose Settings.

1. Tap Clear app data under the Storage section.

Delete the Teams Cache via iPhone Settings

1. Open the App Switcher (swipe up from the bottom of the screen) and force-quit Teams.

1. Open the iPhone Settings app.
2. Scroll down and tap Teams.
3. Turn on the switch next to Clear app data.

1. Restart Microsoft Teams.

How to Clear the Microsoft Teams Cache on a Web Browser

Suppose you use Teams on a web browser like Chrome, Edge, or Firefox. In that case, instead of deleting the entire browser cache, you can clear Teams-related data only.

Clear Microsoft Teams Cache on Chrome

1. Load Microsoft Teams in a Chrome tab and select the Padlock icon on the address bar.
2. Select Site settings.

1. On the site settings screen that follows, select Clear data under the Usage section.

Clear Microsoft Teams Cache on Edge

1. Type the following path into an Edge tab and press Enter:

edge://settings/sitedata

1. Expand the Microsoft.com site data category.
2. Select the Trash icon next to teams.microsoft.com.

Clear Microsoft Teams Cache for Firefox

1. Load Teams in a new Firefox tab.
2. Select the Padlock icon on the address bar and select Clear cookies and site data.

1. Select Remove on the confirmation pop-up.

The Microsoft Teams Cache Is Now Clear

Clearing the Microsoft Teams cache is not the silver bullet to all issues in Microsoft’s popular communications app. Nevertheless, it’s an excellent way to kickstart your troubleshooting efforts.

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