尽管购买Apple设备的成本很高,但如果您有(Apple)AppleCare (or AppleCare+) plan,则不必担心修理或维修它们的成本。这是因为AppleCare+产品维修(product repair)方面享有极大的折扣。尽管有这些好处,但仍有一些有效的情况可以保证取消AppleCare+订阅。
例如,假设(Say)您不再使用您的Apple设备。或者你打算放弃它。继续为不需要的服务付费确实没有经济意义。取消AppleCare+订阅似乎是一项复杂的任务,但实际上非常简单。
(Cancel AppleCare Subscription)取消iPhone 和 iPad 上的AppleCare 订阅
请按照以下步骤取消对从App Store下载的(App Store)Apple产品、服务和第三方应用程序的有效订阅。
- 在您的 iPhone 或 iPad 上启动设置(Settings)应用程序,然后在页面顶部点击您的帐户名称。(account name)
- 选择订阅(Subscriptions)。
- 从列表中检查“活动”部分和您的AppleCare订阅。
- 点击取消订阅(Cancel Subscription)以取消计划。
Cancel AppleCare+ Subscription在Mac上(Mac)取消 AppleCare+ 订阅
不再需要为您的Mac台式机或笔记本电脑提供AppleCare+以下是在 macOS 设备上取消AppleCare订阅的方法。
- 将Mac(Mac)连接到互联网并启动App Store。
- 单击左下角的帐户名称。(account name)
如果您的Apple ID帐户未链接到App Store ,您会在该位置找到一个登录按钮。单击(Click)该按钮并提供您的帐户凭据以登录。
- 点击右上角的查看信息(View Information)。
- 滚动到“管理”部分,然后在“订阅”行中选择“管理”。(Manage)
- 选择AppleCare订阅旁边的编辑。(Edit)
- 滚动(Scroll)订阅详细信息并选择取消订阅(Cancel Subscription)。
- 选择确认(Confirm)继续。
(Cancel AppleCare Plan)在Apple Watch上(Apple Watch)取消 AppleCare 计划
不想续订 Apple Watch 的AppleCare订阅,请按照以下步骤直接在手表上取消订阅。
- 启动App Store应用程序。
- 滚动到页面底部并点按帐户(Account)。
- 点击订阅(Subscriptions)。
- 滚动(Scroll)浏览列表中的订阅,然后点击您的AppleCare计划。
- 滚动到计划详细信息的底部,然后点击取消订阅(Cancel Subscription)。
Cancel AppleCare+ Subscription通过 iTunes取消 AppleCare+ 订阅
如果您无法再使用 iPhone 或 iPad,您可以通过非 Apple 设备上的 iTunes 应用程序远程取消AppleCare+在继续之前,请确保 iTunes 应用程序已链接到您的Apple ID帐户。选择菜单栏上的帐户,然后选择(Account)登录(Sign In)。
- 在您的计算机上启动 iTunes 并前往“商店(Store)”选项卡。
- 滚动到页面底部的“管理”部分,然后选择(Manage)帐户(Account)。
- 在“设置”部分中,单击“订阅”行上的“管理”选项。(Manage)
- 单击AppleCare+计划所在行的编辑选项。(Edit)
- 单击取消订阅(Cancel Subscription)按钮,在确认提示中选择确认(Confirm),然后单击完成(Done)以保存更改。
联系 Apple 支持
您也可以通过电话联系 Apple 支持来取消您的(contacting Apple Support via phone call)AppleCare+计划,尤其是在您预付了全额费用的情况下。或者,前往最近的Genius Bar 天才吧或(Genius Bar)Apple授权服务提供商寻求帮助。请注意,您可能需要至少提供以下信息/文件之一才能取消您的AppleCare+订阅:
1. 销售收据(或采购订单)(1. Sales Receipt (or Purchase Order))
这是零售商提供的文件,详细说明了您的设备的付款计划或详细信息。
2.设备序列号(2. Device Serial Number)
如果找不到设备的收据,可以提供设备的序列号。您可以在包装盒或设备的设置菜单中找到此编号。
在 iPhone、iPad、Apple Watch(Apple Watches)或 iPod 上,前往“设置”(Settings) > “通用(General)” > “关于本机(About)” 。在 macOS 设备上,单击菜单栏上的Apple 徽标,选择(Apple logo)About This Mac,然后检查Mac 序列号的概览选项卡。(Overview)
3. AppleCare 协议编号(3. AppleCare Agreement Number)
这也称为AppleCare 注册号(AppleCare Registration Number)。查看AppleCare计划随附的“Web 注册说明”或“入门”小册子,了解此号码。
如果您不记得此号码或找不到该手册,请联系 AppleCare 协议支持(contact AppleCare Agreement Support)以寻求帮助。请注意,您需要提供设备的收据和序列号才能检索AppleCare 协议编号(AppleCare Agreement Number)。
取消Applecare+:你会得到退款(Refund)吗?
这个问题没有明确的答案。那是因为有两个因素决定您是否获得退款:
- 取消时间范围:(Cancellation Timeframe:)退款资格基于 30 天的窗口期,即购买计划和取消计划之间的时间。也就是说,如果您在购买订阅后 30 天内取消AppleCare计划,您将获得全额退款。(AppleCare)相反,如果您在购买计划 30 天后取消, Apple将给您部分退款。(Apple)
- 承保状态和活动(Coverage Status and Activity):如果您根据AppleCare计划申请了某些服务或进行了任何维修,您将获得部分退款。Apple将扣除维修的价值并退还未使用百分比的计划价值。
要查看您的计划中声明的服务,请前往Apple 的“我的支持”门户(Apple’s My Support portal),使用您的Apple ID详细信息登录,选择具有AppleCare覆盖范围的设备,然后导航到“最近的活动(Recent Activity)”选项卡。您将找到过去 90 天内根据您的计划索赔的案例或维修数量。
转移 AppleCare+ 计划
如果您要出售或赠送设备,则无需取消AppleCare计划。(AppleCare)Apple允许您将订阅转移给新用户。您只需联系 Apple 支持(contact Apple Support)并提供AppleCare协议编号、设备销售收据以及新用户/所有者的详细信息(姓名、地址、电话号码和电子邮件地址)。
这很容易。但请注意,该服务并非在所有国家和地区都可用。同样(Likewise),并非所有AppleCare计划都可以转让。
有AppleCare 取消费(AppleCare Cancellation Fee)
值得一提的是,当您终止AppleCare计划时, Apple会收取取消费用。(Apple)将其视为取消订阅的惩罚。费用通常为计划价值的 10%(但不超过 25 美元)。因此,如果您取消价值 270 美元的AppleCare计划, (AppleCare)Apple将收取 25 美元的取消费用,而不是原始金额的 10%(即 27 美元)。
How to Cancel an AppleCare Subscription
Although Apple devices are expensive tо purchase, you don’t have to worry about the cost of fixing or reрairing them if you have an AppleCare (or AppleCare+) plan. That’s because AppleCare+ subscribers enjoy hugely discounted amounts on product repair. Despite the benefits, there are valid situations that warrant the cancellation of an AppleCare+ subscription.
Say, for instance, you no longer use your Apple device(s). Or you plan to give it away. It really doesn’t make economic sense to keep paying for services you don’t need. Cancelling an AppleCare+ subscription might seem like a complicated task but it’s actually very straightforward.
Cancel AppleCare Subscription on iPhone and iPad
Follow these steps to cancel active subscriptions on Apple products, services, and third-party apps downloaded from the App Store.
- Launch the Settings app on your iPhone or iPad and tap your account name at the top of the page.
- Select Subscriptions.
- Check the “Active” section and your AppleCare subscription from the list.
- Tap Cancel Subscription to cancel the plan.
Cancel AppleCare+ Subscription on Mac
No longer want AppleCare+ coverage for your Mac desktop or notebook? Here’s how to cancel the AppleCare subscription on a macOS device.
- Connect the Mac to the internet and launch the App Store.
- Click your account name at the bottom-left corner.
You’ll find a Sign In button in that position if your Apple ID account isn’t linked to the App Store. Click the button and provide your account credentials to sign in.
- Click View Information at the top-right corner.
- Scroll to the “Manage” section and select Manage in the “Subscription” row.
- Select Edit next to the AppleCare subscription.
- Scroll through the subscription details and select Cancel Subscription.
- Select Confirm to proceed.
Cancel AppleCare Plan on Apple Watch
Don’t want to renew your Apple Watch’s AppleCare subscription, follow the steps below to cancel the subscription directly on the watch.
- Launch the App Store app.
- Scroll to the bottom of the page and tap Account.
- Tap Subscriptions.
- Scroll through the subscriptions on the list and tap your AppleCare plan.
- Scroll to the bottom of the plan details and tap Cancel Subscription.
Cancel AppleCare+ Subscription via iTunes
If you no longer have access to your iPhone or iPad, you can remotely cancel an AppleCare+ subscription via the iTunes app on non-Apple devices. Before you proceed, ensure the iTunes app is linked to your Apple ID account. Select Account on the menu bar and select Sign In.
- Launch iTunes on your computer and head to the Store tab.
- Scroll to the “Manage” section at the bottom of the page and select Account.
- In the “Settings” section, click the Manage option on the “Subscriptions” row.
- Click the Edit option on the same row as the AppleCare+ plan.
- Click the Cancel Subscription button, select Confirm on the confirmation prompt, and click Done to save the changes.
Contact Apple Support
You can also cancel your AppleCare+ plan by contacting Apple Support via phone call, particularly if you paid in full upfront. Alternatively, walk into the nearest Genius Bar or authorized Apple service providers for assistance. Note that you might need to provide at least one of these information/documents to cancel your AppleCare+ subscription:
1. Sales Receipt (or Purchase Order)
This is the document provided by the retailer detailing the payment plan or details for your device.
2. Device Serial Number
If you can’t find the device’s receipt, you can provide your device’s serial number. You’ll find this number on the packaging box or in your device’s settings menu.
On iPhones, iPads, Apple Watches, or iPods, go to Settings > General > About. On macOS devices, click the Apple logo on the menu bar, select About This Mac, and check the Overview tab for your Mac’s serial number.
3. AppleCare Agreement Number
This is also called the AppleCare Registration Number. Look at the “Web Registration Instructions” or “Getting Started” booklet that shipped with your AppleCare plan for this number.
If you don’t recall this number or can’t find the booklet, contact AppleCare Agreement Support for assistance. Note that you’ll be required to provide your device’s receipt and serial number to retrieve your AppleCare Agreement Number.
Cancelling Applecare+: Do You Get A Refund?
There’s no definite answer to this query. That’s because there are two factors that determine whether you get a refund:
- Cancellation Timeframe: Eligibility for a refund is based on a 30-day window period—i.e. the time between the plan purchase and cancellation. That is, you’ll get a full refund if you cancel your AppleCare plan within 30 days of purchasing the subscription. Conversely, Apple will hand you a partial refund if you cancel after 30 days of purchasing the plan.
- Coverage Status and Activity: You’ll get a partial refund if you claimed some service or made any repairs under your AppleCare plan. Apple will deduct the worth of the repair and refund the amount the unused percentage of the plan is worth.
To check services claimed under your plan, head to Apple’s My Support portal, sign in with your Apple ID details, select the device with the AppleCare coverage, and navigate to the Recent Activity tab. You’ll find the number of cases or repairs claimed under your plan within the past 90 days.
Transfer AppleCare+ Plan
You don’t need to cancel your AppleCare plan if you’re selling off your device or giving it away. Apple lets you transfer your subscription to the new user. All you have to do is contact Apple Support and provide the AppleCare agreement number, sales receipt of the device, and the details of the new user/owner (name, address, phone number, and email address).
It’s pretty easy. However, note that the service isn’t available in all countries and regions. Likewise, not all AppleCare plans are transferable.
There’s an AppleCare Cancellation Fee
It’s worth mentioning that Apple charges a cancellation fee when you terminate your AppleCare plan. Think of it as a penalty for cancelling your subscription. The fee is usually 10% (but not exceeding $25) of the plan’s worth. So if you’re cancelling an AppleCare plan worth $270, Apple will charge $25 as a cancellation fee, not 10 percent of the original amount (i.e., $27).