您是否(Are)正在考虑取消您的Norton AntiVirus订阅？您是否已(Did)注册有限试用，但不知道如何取消？我们随时为您提供帮助。出于从主动病毒防护(active virus protection)到系统优化等各种原因，我们许多人转向诺顿防病毒(Norton AntiVirus)等产品作为计算机安全解决方案(computer security solutions)。
但随着情况或偏好的变化，可能有必要取消该订阅。以下是在任何设备上取消诺顿订阅所需执行的步骤。(Norton)
关于Norton AntiVirus 订阅(Norton AntiVirus Subscriptions)
在网络安全方面，诺顿(Norton)是一家提供恶意软件防护的知名公司。他们的防病毒软件结合了我们今天所知的几乎所有互联网安全功能。因此，无论您使用哪种操作系统，它都能够保护您的设备。它在Windows(Windows)和 macOS 以及Android上同样有效。
但不同的人有不同的需求，诺顿(Norton)决定提供多种选项和费率来满足大多数用户的需求。Norton AntiVirus有不同的订阅级别，每个级别都或多或少地为游戏带来了好处。让我们举几个例子：
- Norton AntiVirus Plus为您的设备提供了保护功能，但缺少一些额外的安全附加组件。
- Norton 360 标准版(Standard)或豪华(Deluxe)版配备了您可能需要的所有保护以及密码管理器(password manager)和 VPN。
- Norton 360 with LifeLock适合所有希望通过特殊身份保护功能获得高级网络安全保护的人。
正如您所看到的，诺顿的订阅模式不是很灵活。有些级别缺乏您可能需要的某些功能，而其他级别则提供您永远不会使用的附加功能。因此，如果您没有从订阅中获得最大收益，您可能需要寻找替代方案(search for alternatives)并终止您的诺顿会员资格。
如何从Windows或Mac取消(Mac)我的诺顿订阅(My Norton Subscription)
- 转至my.norton.com并使用您的登录凭据登录。
- 将光标放在仪表板上的个人资料图像上，然后从菜单中
选择管理我的订阅。(Manage My Subscriptions)
- 在“我的订阅”(My Subscriptions)选项卡下，找到您要取消的订阅计划，然后单击右侧显示的
“取消订阅续订”链接。(Cancel Subscription Renewal)
- 单击链接后，诺顿(Norton)将尝试以有吸引力的优惠说服您继续订阅。如果您决定取消订阅，请选择屏幕右下角的
取消续订按钮。(Cancel Renewal)
- 您必须在几个页面上确认取消订阅。接下来，诺顿(Norton)将询问您的意见。从下拉菜单中选择取消订阅的原因，然后再次
单击“取消续订”按钮。(Cancel Renewal)
- 接下来，诺顿(Norton)将警告您，当您取消订阅他们的服务时，您将失去哪些好处。再次
选择取消续订按钮。(Cancel Renewal)
- 最后，您将收到一条消息，表明您已成功取消诺顿(Norton)订阅。
就是这样！您已停止诺顿(Norton)订阅的自动续订。您将不再需要为其会员资格付费。
如何在 iPhone 或 iPad 上
取消我的诺顿订阅(My Norton Subscription)
您始终可以使用您最喜欢的网络浏览器（例如Safari或Firefox）从 iPhone 或 iPad取消诺顿订阅。(Norton)但如果您从Apple App Store(Apple App Store)购买了此防病毒软件，则必须通过手机的“设置”应用程序(Settings App)进行操作。就是这样：
- 转到iPhone 或 iPad 上的
“设置”应用。(Settings)
- 点击您的Apple ID，将会出现一个新菜单。
- 选择订阅(Subscriptions)以打开活动订阅的列表。
- 点击诺顿(Tap Norton)并选择取消订阅(Cancel Subscription)或取消免费试用(Cancel Free Trial)。
- 出现提示时，确认取消。
就是这样。但如果您想申请退款，则必须通过浏览器进行操作。只需按照如何(How)申请退款(Refund)部分中描述的步骤操作即可。
如何在Android 设备上取消(Android Device)我的诺顿订阅(My Norton Subscription)
如果您通过Google Play 商店购买了(Google Play Store)诺顿(Norton)，则必须通过商店本身取消订阅。无论您使用的是Android 智能(Android)手机还是平板电脑，这些步骤都是相同的：
- 前往Google Play 商店(Google Play Store)并点击屏幕右上角的个人资料图标。
- 选择付款和订阅。
- 转到订阅。
- 找到诺顿(Find Norton)，点击它，然后选择取消订阅(Cancel Subscription)。
- 选择您想要取消订阅的原因，然后点击“继续”(Continue)。
- 最后，确认您要取消订阅。
就是这样！
诺顿免费试用取消
如果您想试用Norton AntiVirus，但无需订阅，您会很高兴听到该网站提供 14 天免费试用。试用期可能会有所不同，具体取决于诺顿的报价或您注册的区域。
但如果您注册免费试用，诺顿(Norton)将要求您提供付款信息。您必须使用您的信用卡详细信息，并预计在免费试用期结束后我们会向您收取费用。除非您及时取消订阅。
即使您开始免费试用，取消试用订阅的步骤也是相同的。如果您使用他们的官方网站开始 14 天免费试用，请使用如何(How)从Windows或Mac取消我的诺顿订阅(My Norton Subscription)部分中描述的步骤。如果您使用Apple App Store或Google Play Store，请按照相应部分中描述的步骤操作。只需(Just)确保您在试用期结束前至少 24 小时进行操作，就不会在下一个订阅周期中收取费用。
诺顿退款政策
如果您对诺顿(Norton)不满意，或者您的安全和保护需求发生变化，您应该知道您可能有资格获得退款。诺顿(Norton)有明确的退款政策。请注意，您可以获得诺顿(Norton)年度订阅和诺顿(Norton)月度订阅
的退款。
如果您通过第三方（零售商、应用程序商店或服务提供商）购买诺顿产品，则退款政策可能会有所不同。(Norton)在这种情况下，请咨询特定第三方的退款政策。
年度订阅退款(Annual Subscription Refund Policy)政策
如果您选择按年订阅，并且在购买后 60 天内提出申请，您就有资格获得全额退款。这就是诺顿(Norton)所说的 60 天退款保证计划。如果您在下一个结算周期开始后 60 天内申请退款，也可以获得退款。
每月订阅退款政策
如果您在购买之日起 14 天内提出申请，您将获得每月订阅的全额退款。但是，随后的每月续订不符合退款条件。
试用订阅退款政策
如果您开始试用期并忘记在试用期到期前取消，您将需要支付年度订阅费用。但是，如果您在计费之日起 60 天内（而不是试用开始之日起）提出退款请求，则可以获得退款。
您申请退款的方式取决于您所在的地区。您可以通过官方诺顿支持(Norton Support)页面或通过其官方网站上的实时聊天联系诺顿。(Norton)如果您来自英国，可以拨打诺顿退款帮助(Norton Refund Helpline)热线电话号码 (+44 0800-368-8383) 并让专业人员来解决您的问题。处理退款请求可能需要几天时间，因此请耐心等待。
取消您的诺顿防病毒(Norton AntiVirus)订阅可能看起来很麻烦，具体取决于您使用的设备，因为诺顿(Norton)多次尝试让您保持客户身份。现在几分钟的努力将为您节省大量金钱。无论您不再需要保护还是正在寻找不同的防病毒服务，确保不再收费是节省资金和有效管理在线安全的关键。
How to Cancel Your Norton AntiVirus Subscription
Are you considering canceling yoυr Norton AntiVirus subѕcription? Did you sign up for the limited trial, but can’t figure out how to cancel it? We’re here to help. For reasоns ranging from active virus protection to system optimization and beyond, many of us turn to products like Norton AntiVirus for computer security solutions.
But as circumstances or preferences change, it may be necessary to cancel that subscription. So here are the steps needed to follow to cancel your Norton subscription on any of your devices.
About Norton AntiVirus Subscriptions
When it comes to cybersecurity, Norton is a well-known company that offers protection against malware. Their antivirus is built as a combination of almost all internet security features known to us today. Because of that, it’s capable of protecting your device no matter which operating system you use. It works equally well on Windows and macOS as well as Android.
But different people have different needs, and Norton decided to offer multiple options and rates to accommodate most users. There are different Norton AntiVirus subscription tiers, and each brings more or less to the game. Let’s name a few:
- Norton AntiVirus Plus comes with protection features for your devices, but it lacks some extra security add-ons.
- Norton 360 Standard or Deluxe version comes with all the protection you might need plus a password manager and a VPN.
- Norton 360 with LifeLock is for everyone who is looking to get advanced cybersecurity protection with special identity protection features.
As you can see, Norton’s subscription models are not very flexible. Some tiers lack certain features you might want while others offer bells and whistles that you’ll never use. So if you don’t get the most from your subscription you might want to search for alternatives and end your Norton membership.
How to Cancel My Norton Subscription from Windows or Mac
- Go to my.norton.com and sign in with your login credentials.
- Place your cursor over your profile image on the dashboard, and select Manage My Subscriptions from the menu.
- Under the My Subscriptions tab, find the subscription plan you want to cancel and click the Cancel Subscription Renewal link displayed on the right.
- After clicking the link, Norton will try to persuade you to stay subscribed with an attractive offer. If you’re determined to unsubscribe, select the Cancel Renewal button on the lower right corner of the screen.
- There will be several pages where you’ll have to confirm your subscription cancellation. Next, Norton will ask you for your opinion. Select the reason for unsubscribing from the drop-down menu, and click the Cancel Renewal button again.
- Next, Norton will warn you about the benefits you are losing when you unsubscribe from their service. Select the Cancel Renewal button yet again.
- Finally, you’ll receive a message saying you successfully canceled your Norton subscription.
And that’s it! You stopped the auto-renewal of your Norton subscription. You’ll no longer be charged for their membership.
How to Cancel My Norton Subscription on iPhone or iPad
You can always use your favorite web browser such as Safari or Firefox to cancel your Norton subscription from your iPhone or iPad. But if you purchased this antivirus from the Apple App Store, you’ll have to do it from your phone’s Settings App. Here’s how:
- Go to the Settings app on your iPhone or iPad.
- Tap your Apple ID and a new menu will appear.
- Select Subscriptions to open the list of active subscriptions.
- Tap Norton and select Cancel Subscription or Cancel Free Trial.
- When prompted, confirm the cancellation.
And that’s it. But if you want to claim a refund, you’ll have to do it from a browser. Just follow the steps described in the How to Request a Refund section.
How to Cancel My Norton Subscription on an Android Device
If you purchased Norton by using the Google Play Store, you’ll have to cancel your subscription through the store itself. No matter if you’re using an Android smartphone or a tablet, these steps are the same:
- Go to Google Play Store and tap your profile icon at the top right corner of the screen.
- Select Payments & Subscriptions.
- Go to Subscriptions.
- Find Norton, tap it, and select Cancel Subscription.
- Select a reason why you want to cancel your subscription, and tap Continue.
- Finally, confirm that you want to cancel the subscription.
And that’s it!
Norton Free Trial Cancelation
If you want to try out Norton AntiVirus without the obligation that comes with a subscription, you’ll be happy to hear that the website offers a free 14-day trial. The trial period may be different, depending on Norton’s offer, or the region where you are signing up from.
But if you sign up for a free trial, Norton will demand your payment information. You’ll have to use your credit card details and expect you’ll be charged after the free trial period expires. That is unless you cancel the subscription in time.
Even if you started a free trial, the steps to cancel your trial subscription are the same. If you used their official website to start the 14-day free trial, use the steps described in the How to Cancel My Norton Subscription from Windows or Mac section. If you used Apple App Store or Google Play Store, follow the steps described in the respective sections. Just make sure you do it at least 24 hours before the trial expires, and you won’t get charged for the next subscription cycle.
Norton Refund Policy
If you’re not satisfied with Norton, or your security and protection needs change, you should know you might be eligible for a refund. Norton has a well-defined refund policy. Note that you can get a refund for both the Norton annual subscription and Norton monthly subscription.
The refund policy may be different for you if you bought a Norton product through a third party (retailer, app store, or service provider). In that case, check with the specific third party on their refund policies.
The Annual Subscription Refund Policy
If you choose an annual subscription, you are eligible for a full refund if you request it within 60 days of purchase. This is what Norton calls a 60-day money-back guarantee program. You can also get your money back if you request a refund 60 days from the start of your next billing cycle.
Monthly Subscription Refund policy
You’ll get a full refund for your monthly subscription if you request it within 14 days from the date of purchase. However, subsequent monthly renewals are not eligible for a refund.
Trial Subscription Refund policy
If you started the trial period and forgot to cancel it before it expired, you’ll be charged for the annual subscription. However, you can get a refund if you request it within 60 days from the date when you were billed, not the date when your trial started.
How you’ll request a refund depends on the region where you are from. You can do it by contacting Norton through the official Norton Support page, or through live chat on their official website. If you are from the UK, you can dial the Norton Refund Helpline phone number (+44 0800-368-8383) and get a professional to resolve your issue. Processing the refund request may take several days, so be patient.
Canceling your Norton AntiVirus subscription might seem like a hassle, depending on the device you’re using, because Norton tries so many times to keep you as a customer. A few minutes of effort now will save you plenty of money down the line. Whether you no longer need the protection or you’re looking for a different antivirus service, making sure you’re not charged anymore is key to saving money and managing your online security effectively.
