自从Jeff Bezos(Jeff Bezos)从他的车库推出亚马逊(Amazon)以来,已经过去了二十多年。得益于在亚马逊(Amazon)上拥有活跃账户的买家和卖家,这家曾经的在线书店现在已成为最大的在线零售商之一,享有无可争议的人气。
您过去有可能通过亚马逊购买过东西(purchased something through Amazon),但您可能因为不同意该公司的做法或政策而准备离开。或者,也许您只是想控制您的支出或从亚马逊(Amazon)切换到另一家在线商店。
不管是什么原因,您都可以永久删除您的亚马逊(Amazon)帐户并从网络上删除您的敏感信息(delete your sensitive information from the web)。就我而言,由于我的购买,亚马逊(Amazon)非常了解我,我想删除我当前的帐户并创建一个新帐户,这样他们就没有太多关于我的私人数据。
在删除您的亚马逊账户之前您需要了解的内容(What You Need To Know Before You Delete Your Amazon Account)
没有什么比试图从在线平台上删除帐户更令人沮丧的了,这使得帐户删除变得非常困难。亚马逊(Amazon)的账户删除过程并不容易弄清楚,但我们将向您展示如何删除您的亚马逊(Amazon)账户。
在您完全远离亚马逊(Amazon)之前,您需要了解有关删除您的亚马逊(Amazon)帐户的一些事项。
删除帐户后,您将无法撤销或恢复礼品卡余额和数字购买等内容。您的亚马逊(Amazon)账户上的任何余额都会在您删除它的那一刻消失,因为余额与账户相关联。您也不能要求礼品卡代金券。
同样,您通过亚马逊(Amazon)账户购买的任何数字购买(如游戏或软件库)也会在您删除账户时消失。您将无法重新下载您拥有的电子书、视频、数字软件、音乐、游戏或其他数字内容。
如果您是Audible 听众(Audible listener)、Kindle 阅读器(Kindle reader),或者您在其他网站上使用 Amazon Pay,则这些选项在您删除帐户时将不可用。
任何未结订单将被取消。您的所有客户数据,例如买家评论、您上传到亚马逊(Amazon)的任何照片以及讨论帖子也将被删除。您还将失去您的亚马逊 Prime(Amazon Prime)账户,因为一旦亚马逊(Amazon)主账户被删除,您就无法通过Prime订购。(Prime)
如果您对Prime有疑问,则无需删除整个亚马逊(Amazon)帐户。只需在您的帐户设置中更改(Just)Prime的付款详细信息,或完全取消订阅。
您可能想在这一点上停下来,考虑一下您是否真的想丢失与您的帐户相关的所有内容。如果您仍准备离开亚马逊(Amazon),您可以从平台上完全删除您的帐户。
注意(Note):如果您想删除您的购买记录(purchase history),您可以关闭旧帐户并创建一个新帐户。这样,您就可以从头开始,建立新的购买历史。
如何删除亚马逊账户(How To Delete An Amazon Account)
以前,关闭您的亚马逊(Amazon)账户是一个简单的过程,您无需联系客户支持团队来帮助您。
此后,亚马逊(Amazon)从其网站上删除了这种关闭账户的旧方式。展望未来,如果您想永久关闭或删除您的账户,您需要联系亚马逊(Amazon)客户支持团队。以下是您需要采取的步骤:
- 使用您要删除 的亚马逊(Amazon)帐户登录。
- 单击页面底部的帮助。(Help)
- 向下滚动并单击Browse Help Topics > Need More Help?
- 点击联系我们(Contact Us)。
- 在客户支持页面的顶部,单击Prime 或 Something Else(Prime or Something Else)。
- 选择告诉我们更多(Tell us more)部分下的登录和安全性。(Login and Security)
- 在新字段中选择关闭我的帐户。(Close my account )
- 您将看到通过电话、电子邮件或聊天联系(phone, email, or chat)亚马逊(Amazon)团队的选项。
- 如果您选择电子邮件(Email),请输入关闭您的亚马逊(Amazon)账户的原因并发送消息。12 小时后,您将收到一封电子邮件,其中包含有关删除帐户后您将丢失的内容的警告,以及关闭帐户的说明。
- 如果您选择电话(Phone )选项,请在新页面中输入您的电话号码。等待(Wait)亚马逊(Amazon)客户代表给您打电话并提供说明 。
注意(Note):为获得快速帮助,亚马逊(Amazon)建议您使用“立即呼叫我”(Call Me Now)功能,您将根据您提供的信息立即获得帮助。您也可以拨打一般免费帮助热线 1 (888) 280-4331 并回答一系列问题以验证您的身份。
- 聊天(Chat)选项还会打开一个新窗口,您可以在其中输入您想与亚马逊(Amazon)员工交谈的原因。该员工将通过电子邮件向您发送关闭帐户的详细说明。收到电子邮件并仔细阅读后,单击链接以确认帐户删除。
注意(Note):当您通过电子邮件、电话或聊天联系亚马逊(Amazon)客户支持代表或同事时,他们会询问您是否有任何问题并提供一些解决方案。如果您确定要删除您的亚马逊(Amazon)账户,亚马逊(Amazon)员工或支持代表会毫不犹豫地帮助您执行此操作。
永远离开亚马逊(Leave Amazon For Good)
亚马逊(Amazon)不会让账户删除成为进入账户设置并选择该选项的明显过程。您必须通过客户支持才能开始和完成该过程。显然,亚马逊(Amazon)不希望你离开或关闭你的账户,所以让这个过程有点困难可以阻止人们关闭他们的账户。
如果您想了解如何删除其他平台上的帐户,请查看我们关于如何删除Gmail、Facebook、Instagram、Twitter、Pinterest和Snapchat帐户的指南。
您(Were)是否能够使用上述步骤删除您的亚马逊帐户?(Amazon)在评论中关闭声音。(Sound)
How To Delete An Amazon Account
It’ѕ been оver two decades and countіng sіnce Jeff Bezos launched Amаzon out of his garagе. Thanks to the buyers and sellers with active accounts on Amazon, thе once online bookstore is now one of the largest online retailers, enjoying an indiѕputable popularity.
Chances are you’ve purchased something through Amazon in the past, but maybe you’re ready to leave because you don’t agree with the company’s practices or policies. Or perhaps you just want to control your spending or switch from Amazon to another online store.
Whatever the reason, you can delete your Amazon account for good and delete your sensitive information from the web. In my case, Amazon knows so much about me due to my purchases, I wanted to delete my current account and create a new one just so they don’t have so much private data about me.
What You Need To Know Before You Delete Your Amazon Account
Few things are more frustrating than trying to delete an account from an online platform that makes account deletion infuriatingly difficult. Amazon’s account deletion process isn’t easy to figure out, but we’re going to show you how to delete your Amazon account.
Before you distance yourself from Amazon altogether, there are a few things you need to know about deleting your Amazon account.
Once you delete your account, you can’t reverse or recover things like gift card balances and digital purchases. Any balance on your Amazon account vanishes the moment you delete it, because balances are tied to the account. You can’t ask for a gift card voucher either.
Similarly, any digital purchases like games or software libraries that you bought through your Amazon account will also disappear when you delete the account. You won’t be able to re-download eBooks, videos, digital software, music, games or other digital content you own.
If you’re an Audible listener, Kindle reader, or you use Amazon Pay on other sites, these options won’t be available when you delete the account.
Any open orders will be cancelled. All your customer data such as buyer reviews, any photos you uploaded to Amazon, and discussion posts will also be removed. You’ll also lose your Amazon Prime account because there’s no way to order via Prime once the main Amazon account is deleted.
If you have issues with Prime, you don’t need to delete the entire Amazon account. Just change the payment details for Prime in your account settings, or cancel the subscription altogether.
You might want to stop at this point and consider whether you really want to lose everything associated with your account. If you’re still ready to leave Amazon, you can delete your account from the platform completely.
Note: If you want to delete your purchase history, you can close the old account and create a new one. This way, you can start with a clean slate and build a new purchase history.
How To Delete An Amazon Account
Previously, closing your Amazon account was a straightforward process and you didn’t need to contact the customer support team to help you.
Amazon has since removed that old way of closing accounts from its website. Going forward, you’ll need to contact the Amazon customer support team if you want to close or delete your account for good. Here are the steps you’ll need to take to get started:
- Sign in with the Amazon account you want to delete.
- Click Help at the bottom of the page.
- Scroll down and click Browse Help Topics > Need More Help?
- Click Contact Us.
- At the top of the customer support page, click Prime or Something Else.
- Select Login and Security under the Tell us more section.
- Choose Close my account in the new field.
- You’ll see options for contacting the Amazon team by phone, email, or chat.
- If you select Email, enter the reason for closing your Amazon account and send the message. In 12 hours, you’ll receive an email with warnings about what you’ll lose when you delete your account, and instructions for closing the account.
- If you select the Phone option, enter your phone number in the new page. Wait for an Amazon customer representative to call you with the instructions.
Note: For speedy assistance, Amazon recommends that you use the Call Me Now feature and you’ll receive help right away based on the information you’ve provided. You can also call the general toll free helpline 1 (888) 280-4331 and answer a series of questions to verify your identity.
- The Chat option also opens a new window, where you can enter the reason why you’d like to talk to an Amazon associate. The associate will email you detailed instructions for closing your account. Once you receive the email and have read it carefully, click the link to confirm the account deletion.
Note: When you contact an Amazon customer support representative or associate via email, phone, or chat, they’ll ask you whether you have any issues and offer some solutions. If you’re sure you want to delete your Amazon account, the Amazon associate or support representative won’t hesitate to help you do so.
Leave Amazon For Good
Amazon doesn’t make account deletion an obvious process of going to account settings and selecting that option. You have to go through customer support to start and complete the process. Obviously, Amazon doesn’t want you to leave or close your account, so making the process a bit difficult acts as a deterrent from people closing their accounts.
If you’d like to learn how to delete accounts on other platforms, check out our guides on how to delete Gmail, Facebook, Instagram, Twitter, Pinterest, and Snapchat accounts.
Were you able to delete your Amazon account using the steps above? Sound off in the comments.