您尝试删除某个程序(remove a program),但该程序不会在您的 Windows 10 PC 上卸载。发生这种情况的原因有很多,其中一些与程序无关,而与您的系统有关。
幸运的是,您可以按照简单的程序解决大多数卸载问题(fix most uninstall issues)。然后,您就可以像往常一样删除您的程序。
使用设置卸载 Windows 10 程序(Use Settings to Uninstall Windows 10 Programs)
在 Windows 10 上删除已安装应用程序(remove installed apps on Windows 10)的最简单方法是使用内置的设置(Settings)应用程序。如果您一直在尝试使用控制面板(Control Panel)或其他方法删除您的应用程序,请尝试设置(Settings),它可能会成功删除您的程序。
- 通过同时按Windows + I键打开 PC 上的设置应用程序。(Settings)
- 在设置(Settings)窗口中选择应用程序。(Apps)
- 您将看到所有已安装的程序。查找(Find)并选择要删除的程序。
- 选择程序名称下方的卸载以删除该程序。(Uninstall)
- 在打开的提示中选择卸载。(Uninstall)
- 按照屏幕上的说明进行操作,您的程序将被删除。
使用控制面板删除 Windows 10 应用(Use Control Panel to Remove Windows 10 Apps)
如果您无法使用Settings,或者该应用程序没有删除您的程序,请尝试使用Control Panel。这是从Windows PC(Windows PCs)中删除应用程序的最传统方式。
- (Launch Control Panel)通过打开“开始(Start)”菜单、搜索“控制面板(Control Panel)”并在搜索结果中选择“控制面板”来(Control Panel)启动控制面板。
- 在控制面板窗口的程序下选择卸载程序(Uninstall a program)。(Programs)
- 选择您要删除的程序。
- 选择程序列表顶部的卸载。(Uninstall)
- 在打开的提示中选择“是(Yes)”以确认您确实要删除该程序。
- 按照屏幕上的说明完成该过程。
使用程序的卸载工具(Use Your Program’s Uninstall Tool)
许多应用程序都捆绑了专用的卸载工具(dedicated uninstall tool)。您可以使用此工具从 PC 中完全删除该程序。如果设置或控制面板(Control Panel)不适合您,则值得使用此工具。
使用卸载工具的步骤因软件而异。但是,您会在其中大多数中找到卸载或删除选项以从系统中删除程序。这些卸载工具通常位于安装程序的同一目录中。
例如,对于Avidemux工具,名为Uninstall Avidemux VC++ 64bits.exe的卸载工具位于以下目录中:
C:\Program Files\Avidemux 2.7 VC++ 64bits
打开该工具会启动一个向导,帮助您从计算机中删除该程序。
关闭程序然后卸载(Close the Program and Then Uninstall It)
您无法删除应用程序的一个原因是该应用程序当前正在您的 PC 上运行。Windows通常会禁止您卸载在计算机前台或后台运行的应用程序。
要解决该问题,请完全关闭该应用程序并从“设置”(Settings)或“控制面板(Control Panel)”中删除该应用程序。确保(Make)在关闭应用程序之前保存未保存的工作。
如果应用程序无法关闭,以下是强制关闭该应用程序(force close that app)的方法:
- 右键单击(Right-click)Windows任务栏并从菜单中选择任务管理器。(Task Manager)
- 在任务管理器中选择进程选项卡。(Processes)
- 找到不会关闭的程序,右键单击该程序,然后选择结束任务(End task)。
- 使用设置(Settings)或控制面板(Control Panel)从您的 PC 中删除该程序。
使用程序安装和卸载疑难解答(Use the Program Install and Uninstall Troubleshooter)
Microsoft提供了程序安装(Program Install)和卸载(Uninstall)疑难解答程序,可用于修复 PC 上的卸载问题。当您从 PC 中删除应用程序时遇到问题,请尝试使用此工具,您的问题应该会得到解决。
- 在您的计算机上启动 Web 浏览器并访问“程序安装和卸载(Program Install and Uninstall)”页面。将免费工具下载到您的 PC。
- 双击(Double-click)下载的文件以打开该工具。
- 在工具的第一个屏幕上选择下一步。(Next)
- 在以下屏幕上选择卸载。(Uninstalling)
- 等待(Wait)该工具检测到您的系统问题。
- 当您的程序列表出现时,选择有问题的程序并选择Next。如果此处未列出您的程序,请选择顶部的未列出。(Not Listed)
- 然后,该工具将帮助从您的 PC 中删除选定的程序。
利用命令提示符卸载不会卸载的程序(Utilize Command Prompt to Uninstall Programs That Won’t Uninstall)
命令提示符(Command Prompt)是另一种从 PC 中删除程序的方法。您在此工具中发出命令,该(command in this tool)工具会从您的计算机中删除指定的应用程序。
- 通过打开“开始(Start)”菜单、搜索“命令提示符(Command Prompt)”并选择“以管理员身份运行”(Run as administrator)来启动命令(Command Prompt)提示符。
- 在用户帐户控制(User Account Control)提示中选择是。(Yes)
- (Enter)在命令提示符(Command Prompt)窗口中输入以下命令,然后按Enter:wmic
- 键入以下命令并按Enter:product get name。在打开的列表中记下要删除的程序的名称。
- 通过运行以下命令卸载有问题的程序:product where name=”PROGRAM” call uninstall。将PROGRAM替换为您在上面提到的实际程序名称。
- 按照屏幕上的说明进行操作。
从 Windows 10 的安全模式中删除不会卸载的程序(Remove Programs That Won’t Uninstall From Windows 10’s Safe Mode)
如果您的应用仍未卸载,则可能是第三方进程干扰了卸载任务。要查看是否属于这种情况并成功删除该应用,请使用 Windows 10 的安全模式(use Windows 10’s safe mode)。
- 按Windows + I键启动设置应用程序。(Settings)
- 在设置(Settings)窗口中选择更新和安全。(Update & Security)
- 从左侧边栏中选择恢复。(Recovery)
- 在右侧的高级启动(Advanced startup)下选择立即重新启动。(Restart now)
- 当您的 PC 重新启动时,您将看到选择一个选项(Choose an option)屏幕。从这里,导航到疑难解答(Troubleshoot)>高级选项(Advanced options)>启动设置(Startup Settings),然后选择重新启动(Restart)。
- 在以下屏幕上选择数字4以在安全模式下启动您的 PC。(4)
- 当您的 PC 处于安全模式时,请使用“设置”(Settings)或“控制面板(Control Panel)”删除顽固的程序。
- 重新启动您的 PC 以使其恢复正常模式。
确实可以删除不会卸载的程序(Programs That Won’t Uninstall Can Indeed Be Removed)
有问题的应用程序无处不在,其中一些只是不想离开您的 PC。如果你曾经遇到过一个,你现在确切地知道该怎么做才能永远告别它。完成后,您可能需要考虑释放空间(freeing up space)并提高 PC 的性能(improving your PC’s performance)。
How To Uninstall Programs That Won’t Uninstall on Windows 10
You try to remove a program, but that program won’t uninstall on your Windows 10 PC. This happens for various reasons, some of which are not related to the program but rather your system.
Luckily, you can fix most uninstall issues by following simple procedures. You’ll then be able to delete your programs like you usually do.
Use Settings to Uninstall Windows 10 Programs
The easiest way to remove installed apps on Windows 10 is to use the built-in Settings app. If you’ve been trying to remove your apps with Control Panel or another method, try Settings, and it might just delete your program successfully.
- Open the Settings app on your PC by pressing Windows + I keys together.
- Select Apps on the Settings window.
- You’ll see all your installed programs. Find and select the program you want to remove.
- Select Uninstall beneath the program name to remove the program.
- Choose Uninstall in the prompt that opens.
- Follow the on-screen instructions, and your program will be removed.
Use Control Panel to Remove Windows 10 Apps
If you can’t use Settings, or if that app doesn’t remove your programs, try using the Control Panel. This is the most traditional way to remove apps from Windows PCs.
- Launch Control Panel by opening the Start menu, searching for Control Panel, and selecting Control Panel in the search results.
- Select Uninstall a program underneath Programs on the Control Panel window.
- Choose the program you want to remove.
- Select Uninstall at the top of the programs list.
- Choose Yes in the prompt that opens to confirm you really want to delete the program.
- Follow the on-screen instructions to finish the process.
Use Your Program’s Uninstall Tool
Many apps come bundled with a dedicated uninstall tool. You can use this tool to completely remove that program from your PC. It’s worth using this tool if Settings or Control Panel won’t work for you.
The steps to use the uninstall tool varies by software. However, you’ll find the uninstall or remove option to delete the program from your system in most of them. These uninstall tools are usually located in the same directory where your program is installed.
For example, for the Avidemux tool, the uninstall tool named Uninstall Avidemux VC++ 64bits.exe is located in the following directory:
C:\Program Files\Avidemux 2.7 VC++ 64bits
Opening that tool launches a wizard to help you remove the program from your computer.
Close the Program and Then Uninstall It
One reason you can’t remove an app is that the app is currently running on your PC. Windows usually prohibits you from uninstalling apps that are running in the foreground or background on your computer.
To get around that issue, fully close the app and remove the app from Settings or Control Panel. Make sure you save your unsaved work before you close your app.
If an app won’t close, here’s how to force close that app:
- Right-click the Windows taskbar and select Task Manager from the menu.
- Select the Processes tab in Task Manager.
- Find the program that won’t close, right-click the program, and choose End task.
- Use either Settings or Control Panel to remove the program from your PC.
Use the Program Install and Uninstall Troubleshooter
Microsoft offers a Program Install and Uninstall troubleshooter that you can use to fix uninstall issues on your PC. When you have problems removing an app from your PC, try this tool, and your issues should be resolved.
- Launch a web browser on your computer and access the Program Install and Uninstall page. Download the free tool to your PC.
- Double-click the downloaded file to open the tool.
- Select Next on the tool’s first screen.
- Select Uninstalling on the following screen.
- Wait while the tool detects issues with your system.
- When your programs list appears, select the problematic program and choose Next. If you don’t see your program listed here, select Not Listed at the top.
- The tool will then help remove the selected program from your PC.
Utilize Command Prompt to Uninstall Programs That Won’t Uninstall
Command Prompt is another way to remove programs from your PC. You issue a command in this tool, and the tool gets rid of the specified app from your computer.
- Launch Command Prompt by opening the Start menu, searching for Command Prompt, and selecting Run as administrator.
- Choose Yes in the User Account Control prompt.
- Enter the following command on the Command Prompt window and press Enter: wmic
- Type the following command and press Enter: product get name. Note the name of the program you want to remove in the list that opens.
- Uninstall the problematic program by running the following command: product where name=”PROGRAM” call uninstall. Replace PROGRAM with the actual program name that you noted above.
- Follow the on-screen instructions.
Remove Programs That Won’t Uninstall From Windows 10’s Safe Mode
If your app still doesn’t uninstall, a third-party process might be interfering with the uninstallation task. To see if this is the case and successfully remove the app, use Windows 10’s safe mode.
- Launch the Settings app by pressing Windows + I keys.
- Select Update & Security on the Settings window.
- Choose Recovery from the sidebar on the left.
- Select Restart now under Advanced startup on the right.
- When your PC restarts, you’ll see a Choose an option screen. From here, navigate to Troubleshoot > Advanced options > Startup Settings, and select Restart.
- Select the number 4 on the following screen to boot your PC in safe mode.
- When your PC is in safe mode, use either Settings or Control Panel to remove your stubborn program.
- Restart your PC to bring it back to normal mode.
Programs That Won’t Uninstall Can Indeed Be Removed
Problematic apps are everywhere, and some of those just don’t want to leave your PC. If you ever come across one, you now know exactly what to do to say goodbye to it forever. When that’s done, you might want to consider freeing up space and improving your PC’s performance.