macOS 上的一个常见问题是Airdrop不起作用,这通常发生在您尝试将文件从一台 Apple 设备发送到另一台(send files from one Apple device to another). 这很烦人,并且会阻止您在设备之间共享任何文件。
幸运的是,您可以采取一些措施来摆脱AirDrop问题并开始在基于 iOS 的设备和(AirDrop)Mac之间共享文件。
让您的设备可被发现(Make Your Devices Discoverable)
您需要确保您的 iPhone 和Mac都能被(Mac)AirDrop发现。如果它们不是由于设置选项,您需要将其关闭,以便在使用AirDrop(AirDrop)时可以找到您的设备。
让您的 iPhone 可被发现(Make Your iPhone Discoverable)
- 启动设置(Settings)应用程序并点击常规(General)。
- 在以下屏幕上点击AirDrop 。
- 选择所有人(Everyone)。这将让任何人在AirDrop(AirDrop)中找到您的 iPhone 。
让您的 Mac 可被发现(Make Your Mac Discoverable)
- 启动Finder窗口,然后单击左侧栏中的AirDrop。
- 从允许我被发现(Allow me to be discovered by)下拉菜单中选择所有人。(Everyone)
让您的设备彼此靠近(Bring Your Devices Closer To Each Other)
AirDrop 使用蓝牙(Bluetooth)来查找和连接设备。您可能已经知道,蓝牙(Bluetooth)的连接范围为 10 米。因此,您应该确保您的AirDrop兼容设备都在 10 米范围内。如果不是,您可能会发现AirDrop无法正常工作。
如果不是,请将它们拉近,然后重新尝试使用AirDrop发送文件。您现在应该发现可以毫无问题地连接两个设备。
确保您的 iPhone 已解锁(Ensure Your iPhone Is Unlocked)
与您的 iPhone 共享文件时(sharing files with your iPhone),您必须确保它已解锁且已唤醒。如果它处于睡眠模式并使用密码锁定,您将无法将文件从其他设备发送到您的 iPhone。
在 iPhone 上使用AirDrop(AirDrop)时,让您的 iPhone 保持解锁、唤醒和显示状态。这将使您的手机免受任何潜在的AirDrop问题的影响。
在您的设备上切换 WiFi 和蓝牙(Toggle WiFi & Bluetooth On Your Devices)
AirDrop 使用WiFi和蓝牙(Bluetooth)来帮助您在设备之间共享文件(share files between your devices)。当AirDrop不起作用时,您应该尝试切换这些选项,看看是否可以为您解决问题。
在 iPhone 上切换 WiFi 和蓝牙(Toggle WiFi & Bluetooth On Your iPhone)
- 在 iPhone 上启动设置(Settings)应用程序。
- 点击Wi-Fi并将其关闭。
- 点击蓝牙(Bluetooth)并将其关闭。
- 打开WiFi和蓝牙(Bluetooth)。
在 Mac 上切换 WiFi 和蓝牙(Toggle WiFi & Bluetooth On Your Mac)
- 单击Mac屏幕顶部的WiFi图标,然后选择(WiFi)关闭 Wi-Fi(Turn Wi-Fi Off)。
- 单击蓝牙(Bluetooth)图标并选择关闭蓝牙(Turn Bluetooth Off)。
- 打开 WiFi 和蓝牙。
关闭 iPhone 上的 WiFi 热点(Turn Off WiFi Hotspot On Your iPhone)
当您在 iPhone 上启用个人热点(a personal hotspot)时,AirDrop 不起作用。您需要将其关闭才能使用AirDrop进行文件共享。
这将使使用您的热点的设备上的Internet不可用,但您可以在完成AirDrop文件传输后重新打开它。
- 在 iPhone 上启动设置(Settings)应用程序。
- 点击移动数据(Mobile Data)。
- 选择个人热点(Personal Hotspot)。
- 将个人热点(Personal Hotspot)的切换开关转到关闭位置。
将您的两个设备连接到同一个 WiFi 网络(Connect Both Your Devices To The Same WiFi Network)
如果启用 AirDrop 的设备连接到WiFi网络,我们建议您将两台设备连接到同一个WiFi网络。Apple并没有明确告诉您您的两台设备都应该在同一个网络上。但是,根据我们的个人经验,使用同一网络连接确实有帮助。
如果可能,请确保您的 iOS 设备和Mac使用相同的WiFi网络。
关闭设备上的请勿打扰(Turn Off Do Not Disturb On Your Devices)
请勿打扰会静音(Do Not Disturb silences all your notifications)您设备上的所有通知,这也包括AirDrop通知。由于您不会收到传入文件的通知,因此您将无法接受或拒绝它。因此,在使用AirDrop时,请保持禁用“请勿(AirDrop)打扰(Disturb)” 。
在 iPhone 上禁用请勿打扰(Disable Do Not Disturb On Your iPhone)
- 打开设置(Settings)应用程序,然后点击请勿打扰(Do Not Disturb)。
- 关闭“请勿打扰”(Do Not Disturb)选项。
在 Mac 上禁用请勿打扰(Disable Do Not Disturb On Your Mac)
- 单击屏幕右上角的通知中心图标。(Notification Centre)
- 将请勿打扰(Do Not Disturb)的切换开关转到关闭位置。
在 Mac 上禁用防火墙选项(Disable a Firewall Option On Your Mac)
Mac 防火墙(The Mac firewall)有一个选项可以阻止您机器上的所有传入连接。这也可能会影响您的AirDrop连接,因此您应该在使用AirDrop时关闭此选项。
- 单击(Click)屏幕左上角的Apple标志,然后选择(Apple)System Preferences。
- 在以下屏幕上选择安全和隐私。(Security & Privacy)
- 单击防火墙(Firewall)选项卡并选择防火墙选项(Firewall Options)。
- 如果屏幕上的按钮显示为灰色,请单击底部的挂锁图标并输入您的帐户密码。
- 取消选中“阻止所有传入连接(Block all incoming connections)”框,然后点击底部的“确定”。(OK)
重置 iPhone 上的网络设置(Reset Network Settings On Your iPhone)
如果AirDrop仍然无法在您的 iPhone 上运行,您可以尝试将网络设置重置(resetting your network settings)为出厂默认设置。这应该可以解决您的网络配置问题,您可以稍后重新配置这些选项。
- 打开iPhone 上的“设置”应用,然后点击“(Settings)通用”(General)。
- 向下滚动并点击重置(Reset)。
- 选择重置网络设置(Reset Network Settings)以重置您的设置。
更新设备上的操作系统(Update The Operating System On Your Devices)
最后,您需要确保您的两台设备都运行各自操作系统的最新版本。如果不是,请更新其操作系统版本(update their operating system versions),这很可能会解决AirDrop无法正常工作的问题。
更新你的 iPhone(Update Your iPhone)
- 打开设置(Settings)应用程序,然后点击常规(General)。
- 点击屏幕顶部的软件更新。(Software Update)
- 如果有可用更新,请点击下载并安装。(Download and Install)这将下载更新并将其安装在您的设备上。
更新你的 Mac(Update Your Mac)
- 单击(Click)屏幕左上角的Apple标志,然后选择(Apple)About This Mac。
- 单击以下屏幕上的软件更新按钮。(Software Update)
- 如果有可用的 macOS 更新,它将带您到Mac App Store下载并安装 macOS 更新。(Mac App Store)
AirDrop无法在您的设备上运行的情况有多普遍?上述方法是否为您解决了(Did)AirDrop问题?请在下面的评论中告诉我们。
How To Fix AirDrop Not Working
A common issue on macOS іs when Airdrop dоesn’t work and this normally happens when you try to send files from one Apple device to another. It’s annoying and prevents you from sharing any files between your devices.
Luckily, there are a few things you can do to possibly get rid of the AirDrop issues and start sharing files between an iOS-based device and a Mac.
Make Your Devices Discoverable
You need to make sure both your iPhone and Mac are discoverable for AirDrop. If they aren’t due to a settings option, you need to turn it off so your devices can be found when you use AirDrop.
Make Your iPhone Discoverable
- Launch the Settings app and tap on General.
- Tap on AirDrop on the following screen.
- Select Everyone. This’ll let anyone find your iPhone in AirDrop.
Make Your Mac Discoverable
- Launch a Finder window and click on AirDrop in the left sidebar.
- Select Everyone from the Allow me to be discovered by dropdown menu.
Bring Your Devices Closer To Each Other
AirDrop uses Bluetooth to find and connect devices. As you may already know, Bluetooth has a range of 10 meters to make connections. Therefore, you should make sure both your AirDrop-compatible devices are within the 10 meters range. If they aren’t you may find that AirDrop is not working.
If they aren’t, bring them closer and then retry sending your files with AirDrop. You should find now that you can connect both your devices without any issues.
Ensure Your iPhone Is Unlocked
While sharing files with your iPhone, you must make sure that it’s unlocked and awake. If it’s in sleep mode and locked with a passcode, you’ll have issues sending files from other devices to your iPhone.
Keep your iPhone unlocked, awake, and display on while using AirDrop on it. That’ll keep your phone safe from any potential AirDrop issues.
Toggle WiFi & Bluetooth On Your Devices
AirDrop uses both WiFi and Bluetooth to help you share files between your devices. When AirDrop doesn’t work, you should try toggling these options and see if that fixes the issue for you.
Toggle WiFi & Bluetooth On Your iPhone
- Launch the Settings app on your iPhone.
- Tap on Wi-Fi and turn it off.
- Tap on Bluetooth and turn it off.
- Turn both WiFi and Bluetooth on.
Toggle WiFi & Bluetooth On Your Mac
- Click on the WiFi icon at the top of your Mac screen and select Turn Wi-Fi Off.
- Click on the Bluetooth icon and choose Turn Bluetooth Off.
- Turn both WiFi and Bluetooth on.
Turn Off WiFi Hotspot On Your iPhone
AirDrop doesn’t work when you have a personal hotspot enabled on your iPhone. You’ll need to turn it off to use AirDrop for file sharing.
This will make the Internet unavailable on the devices that use your hotspot but you can turn it back on once you’ve finished your AirDrop file transfers.
- Launch the Settings app on your iPhone.
- Tap on Mobile Data.
- Select Personal Hotspot.
- Turn the toggle for Personal Hotspot to the off position.
Connect Both Your Devices To The Same WiFi Network
If your AirDrop-enabled devices are connected to a WiFi network, we suggest you connect both your devices to the same WiFi network. Apple doesn’t specifically tell you that both your devices should be on the same network. However, it does help to be on the same network connection from our personal experience.
If at all possible, ensure both your iOS-device and Mac use the same WiFi network.
Turn Off Do Not Disturb On Your Devices
Do Not Disturb silences all your notifications on your devices and this includes AirDrop notifications as well. Since you won’t get a notification for an incoming file, you won’t be able to accept or reject it. Therefore, keep Do Not Disturb disabled when you use AirDrop.
Disable Do Not Disturb On Your iPhone
- Open the Settings app and tap on Do Not Disturb.
- Turn off the Do Not Disturb option.
Disable Do Not Disturb On Your Mac
- Click on the Notification Centre icon at the top-right corner of your screen.
- Turn the toggle for Do Not Disturb to the off position.
Disable a Firewall Option On Your Mac
The Mac firewall has an option that blocks all incoming connections on your machine. This could affect your AirDrop connections as well and so you should keep this option turned off while using AirDrop.
- Click on the Apple logo at the top-left corner of your screen and select System Preferences.
- Choose Security & Privacy on the following screen.
- Click on the Firewall tab and select Firewall Options.
- If the buttons are greyed-out on your screen, click on the padlock icon at the bottom and enter your account password.
- Untick the box that says Block all incoming connections and hit OK at the bottom.
Reset Network Settings On Your iPhone
If AirDrop is still not working on your iPhone, you could try resetting your network settings to the factory defaults. This should fix issues with your network configuration and you can reconfigure these options later.
- Open the Settings app on your iPhone and tap on General.
- Scroll down and tap on Reset.
- Select Reset Network Settings to reset your settings.
Update The Operating System On Your Devices
Lastly, you need to make sure both your devices are running the latest version of their respective operating systems. If they aren’t, update their operating system versions and that should most likely fix the AirDrop not working issue.
Update Your iPhone
- Open the Settings app and tap on General.
- Tap on Software Update at the top of your screen.
- Tap on Download and Install if an update is available. This will download the update and install it for you on your device.
Update Your Mac
- Click on the Apple logo at the top-left corner of your screen and select About This Mac.
- Click on the Software Update button on the following screen.
- It’ll take you to the Mac App Store to download and install a macOS update if one is available.
How common is it for AirDrop to not work on your devices? Did the methods above fix the AirDrop issues for you? Let us know in the comments below.