您的Mac在接收(Mac)iPhone(AirDrop from an iPhone)通过 AirDrop 发送的图像或文档时遇到问题吗？有几个原因，例如与蓝牙(Bluetooth)和Wi-Fi相关的连接问题，可能会阻止AirDrop正常运行。
通过以下故障排除方法列表进行工作，您应该能够解决AirDrop无法从 iPhone 到Mac的问题。
检查 Mac 兼容性
iPhone 只能 AirDrop 到 2012 年或之后推出的Mac（2012 年的Mac Pro除外）。此外，您的Mac应至少运行OS X 10.10 Yosemite。
打开Apple菜单并选择About This Mac以检查 Mac 的型号和操作系统版本。
启用蓝牙(Bluetooth)和Wi-Fi（Mac和 iPhone）
您必须在Mac(Mac)和 iPhone上都启用蓝牙(Bluetooth)和Wi-Fi ， AirDrop才能正常运行。但是，您不必将设备连接到Wi-Fi网络。
在 Mac 上启用蓝牙和 Wi-Fi(Enable Bluetooth and Wi-Fi on Mac)
通过 Mac 的菜单栏或控制中心(Control Center)打开蓝牙(Bluetooth)和Wi-Fi状态菜单。然后，打开蓝牙(Bluetooth )和Wi-Fi。
在 iPhone 上启用蓝牙和 Wi-Fi(Enable Bluetooth and Wi-Fi on iPhone)
从屏幕右上角向下滑动，打开 iPhone 的控制中心。(Control Center)如果您使用带触控 ID(Touch ID)的 iPhone，请改为从屏幕底部向上滑动。然后，打开蓝牙(Bluetooth )和Wi-Fi。
拉近 Mac 和 iPhone
Mac和 iPhone 之间的距离(Mac)应至少为 30 英尺。否则，即使 iPhone 检测到您的Mac ，文件也可能在传输过程中失败。
在 iPhone 上禁用个人热点
如果 iPhone 有一个活动的个人热点(Personal Hotspot)，请尝试禁用它。打开 iPhone 上的控制中心(Control Center)，长按蜂窝(Cellular)图标，然后将个人热点(Personal Hotspot )设置为不可发现(Not Discoverable)。
在 Mac 上打开 Finder 窗口
有时，除非您打开AirDrop窗口，否则AirDrop将无法在您的Mac上启动。(Mac)为此，只需打开Finder并选择侧边栏上的AirDrop。然后，从 iPhone 重新发送文件。
在 Mac 上禁用请勿打扰
你的Mac上是否开启了勿扰模式(Do Not Disturb)？这不仅会阻止AirDrop通知工作，而且还会导致可发现性问题。
打开 Mac 的控制中心(Control Center)并禁用请勿打扰(Do Not Disturb)。如果您使用 macOS Catalina或更早版本，则必须打开通知中心(Notification Center)以将其关闭。
在 Mac 上将 AirDrop 设置为所有人
默认情况下，AirDrop中的接收权限设置为仅限联系人。(Contacts)如果您尝试将文件从您拥有的 iPhone 发送到您的Mac，这不会导致问题。
但是，如果您想从其他人的 iPhone 接收文件，最好将其更改为“所有人”，即使您在“联系人(Contacts)”应用程序中列出了该人。为此，请打开AirDrop窗口。然后，将Allow me to be found by:(Allow me to be discovered by:)设置为Everyone。
如果可行，请记住将其设置回仅限联系人(Contacts)，以避免稍后被AirDrop请求轰炸。(AirDrop)
关闭/打开 Wi-Fi(Turn Wi-Fi)和Bluetooth Off/On（Mac和 iPhone）
尝试在Mac和 iPhone上禁用并重新启用蓝牙。(Bluetooth)这通常会解决阻止AirDrop发送或接收文件的小技术故障。
Disable and Enable Wi-Fi/Bluetooth on Mac
在 Mac 的菜单栏或控制中心(Control Center)打开蓝牙(Bluetooth )和Wi-Fi状态菜单。然后，禁用蓝牙(Bluetooth )和Wi-Fi。等待(Wait)几秒钟并重新启用这两个选项。
Disable and Enable Wi-Fi/Bluetooth on iPhone
打开iPhone 上的设置应用程序。(Settings)然后，选择Wi-Fi并关闭Wi-Fi旁边的开关。返回上一界面，选择蓝牙(Bluetooth)，关闭蓝牙(Bluetooth)旁边的开关。等待(Wait)几秒钟，然后重新启用Wi-Fi和蓝牙(Bluetooth)。
重新启动 Mac 和 iPhone
如果您仍然遇到AirDrop无法从 iPhone 到Mac的问题，请尝试重新启动两台设备。这是摆脱任何导致AirDrop问题的软件相关障碍的另一种方法。
在 iPhone 上重置网络设置
如果可能，请在 iPhone 上执行网络设置重置。(perform a network settings reset)这应该可以解决因蓝牙(Bluetooth)或 Wi-Fi 设置损坏而导致设备无法将文件发送到您的Mac所导致的任何问题。
1. 打开设置(Settings )应用程序。
2. 选择常规(General)。
3. 选择重置(Reset)。
4. 选择重置网络设置(Reset Network Settings)。
5. 再次选择重置网络设置(Reset Network Settings)进行确认。
Delete Bluetooth/Wi-Fi PLIST Files和Mac
您还可以通过删除与蓝牙(Bluetooth)和Wi-Fi相关的(Wi-Fi)属性列表(Property List)( PLIST ) 文件来尝试在Mac上进行等效的网络设置重置。您的Mac应在重新启动后自动重新创建文件。
删除蓝牙 PLIST 文件(Delete Bluetooth PLIST Files)
1. 打开查找器。然后，选择前往(Go )>前往文件夹(Go to Folder)。
2. 输入以下路径并选择Go：
/Library/Preferences/
3. 按住 Control 键单击以下文件并选择移至废纸篓(Move to Trash)。
- com.apple.Bluetooth.plist
删除 Wi-Fi PLIST 文件(Delete Wi-Fi PLIST Files)
1. 打开查找器。然后，选择前往(Go )>前往文件夹(Go to Folder)。
2. 输入以下路径并选择Go：
/Library/Preferences/SystemConfiguration/
3. 按住 Control 键单击以下文件并选择移至废纸篓(Move to Trash)。
- com.apple.airport.preferences.plist
- com.apple.network.identification.plist
- com.apple.network.eapolclient.configuration.plist
- com.apple.wifi.message-tracer.plist
- 网络接口.plist(NetworkInterfaces.plist)
- 首选项.plist(preferences.plist)
允许所有传入连接(Incoming Connections)( Mac )
如果您打开了 Mac 的防火墙，它最终可能会阻止所有传入连接。确保(Make)不是这种情况。
1. 打开Apple菜单并选择系统偏好设置(System Preferences)。
2. 选择安全和隐私(Security & Privacy)。
3. 选择防火墙(Firewall )选项卡。
4. 选择单击锁进行更改(Click the lock to make changes)并输入您的管理员密码。
5. 选择防火墙选项(Firewall Options)。
6. 取消选中阻止所有传入连接(Block All Incoming Connections)旁边的框，然后选择确定(OK)。
更新 Mac/iPhone
您可能还想更新您的Mac和 iPhone。最新更新通常附带对已知错误和问题的修复，因此如果您有一段时间没有安装它们，请安装它们。
更新 Mac(Update Mac)
打开Apple菜单并选择System Preferences。然后，选择软件更新(Software Update)。如果您看到任何挂起的更新，请选择立即更新(Update Now)。
更新 iPhone(Update iPhone)
打开“设置”(Settings )应用，然后转到“常规”(General ) > “软件更新”(Software Update)。如果您看到任何待处理的更新，请点击下载并安装(Download and Install)以应用它们。
重置 NVRAM (Mac)
重置Mac上的(Mac)NVRAM（非易失性随机存取存储器）是解决持久性连接相关问题的另一种方法。
首先关闭您的Mac。然后，重新打开它并立即按Option + Command + P + R，直到您第二次听到启动提示音。如果您使用带有T2 安全芯片的(T2 Security Chip)Mac，您必须按住它们，直到Apple标志出现并消失两次。
启动到Mac后，您必须重新配置设置，例如时区、音量和键盘首选项。对于完整的演练，这里是如何在 Mac 上重置 NVRAM(reset the NVRAM on a Mac)。
成功：从 iPhone 发送和接收到Mac
对AirDrop(AirDrop)无法在Mac和 iPhone 上运行的问题进行故障排除可能相当棘手，因为您通常无法将问题隔离到单个设备上。尽管如此，像打开AirDrop窗口、关闭/打开蓝牙(Bluetooth)和Wi-Fi或将AirDrop权限更改为“所有人”这样简单的事情几乎总是可以让事情恢复正常。
How to Fix AirDrop Not Working From iPhone to Mac
Does your Mac have trouble receiving images or documents sent over AirDrop from an iPhone? Several reasons, such as connectivity issues associated with Bluetooth and Wi-Fi, can prevent AirDrop from functioning correctly.
Work your way through the following list of troubleshooting methods and you should be able to fix problems with AirDrop not working from iPhone to Mac.
Check for Mac Compatibility
An iPhone can only AirDrop to a Mac introduced in 2012 or later (the 2012 Mac Pro is an exception). Additionally, your Mac should run at least OS X 10.10 Yosemite.
Open the Apple menu and select About This Mac to check your Mac’s model and operating system version.
Enable Bluetooth and Wi-Fi (Mac and iPhone)
You must enable Bluetooth and Wi-Fi on both the Mac and the iPhone for AirDrop to run without issues. You don’t have to connect the devices to a Wi-Fi network, however.
Enable Bluetooth and Wi-Fi on Mac
Open the Bluetooth and Wi-Fi status menus via the Mac’s menu bar or Control Center. Then, turn on both Bluetooth and Wi-Fi.
Enable Bluetooth and Wi-Fi on iPhone
Open the iPhone’s Control Center by swiping down from the top-right of the screen. If you use an iPhone with Touch ID, swipe up from the bottom of the screen instead. Then, turn on both Bluetooth and Wi-Fi.
Bring Mac and iPhone Closer
Both the Mac and the iPhone should be at least 30 feet close to each other. If not, files can fail during transfer, even if the iPhone detects your Mac.
Disable Personal Hotspot on iPhone
If the iPhone has an active Personal Hotspot, try disabling it. Open the Control Center on your iPhone, long-press the Cellular icon, and set Personal Hotspot to Not Discoverable.
Open Finder Window on Mac
Sometimes, AirDrop will fail to kick into gear on your Mac unless you open an AirDrop window. To do that, simply bring up Finder and select AirDrop on the sidebar. Then, resend the files from the iPhone.
Disable Do Not Disturb on Mac
Do you have Do Not Disturb turned on in your Mac? Not only does that block AirDrop notifications from working, but it can also cause issues with discoverability.
Open the Mac’s Control Center and disable Do Not Disturb. If you use macOS Catalina or earlier, you must open the Notification Center instead to switch it off.
Set AirDrop to Everyone on Mac
By default, the receiving permission in AirDrop is set to Contacts Only. If you’re trying to send a file to your Mac from an iPhone that you own, that should not cause issues.
However, if you want to receive a file from someone else’s iPhone, it’s best to change that to Everyone even if you have the person listed within the Contacts app. To do that, open an AirDrop window. Then, set Allow me to be discovered by: to Everyone.
If that worked, remember to set it back to Contacts Only to avoid being bombarded by AirDrop requests later on.
Turn Wi-Fi and Bluetooth Off/On (Mac and iPhone)
Try disabling and re-enabling Bluetooth on both the Mac and iPhone. That often takes care of minor technical glitches that prevent AirDrop from sending or receiving files.
Disable and Enable Wi-Fi/Bluetooth on Mac
Open the Bluetooth and Wi-Fi status menus on the Mac’s menu bar or Control Center. Then, disable both Bluetooth and Wi-Fi. Wait for a few seconds and re-enable both options.
Disable and Enable Wi-Fi/Bluetooth on iPhone
Open the Settings app on the iPhone. Then, select Wi-Fi and turn off the switch next to Wi-Fi. Go back to the previous screen, select Bluetooth, and turn off the switch next to Bluetooth. Wait for a few seconds and re-enable Wi-Fi and Bluetooth.
Restart Mac and iPhone
If you still keep running into issues with AirDrop not working from iPhone to Mac, try restarting both devices. That’s another way to get rid of any software-related snags that cause problems with AirDrop.
Reset Network Settings on iPhone
If possible, perform a network settings reset on the iPhone. That should resolve any issues caused by corrupt Bluetooth or Wi-Fi settings preventing the device from sending files to your Mac.
1. Open the Settings app.
2. Select General.
3. Select Reset.
4. Select Reset Network Settings.
5. Select Reset Network Settings again to confirm.
Delete Bluetooth/Wi-Fi PLIST Files and Mac
You can also attempt the equivalent of a network settings reset on the Mac by deleting the Property List (PLIST) files related to Bluetooth and Wi-Fi. Your Mac should automatically recreate the files after you restart it.
Delete Bluetooth PLIST Files
1. Open Finder. Then, select Go > Go to Folder.
2. Type the following path and select Go:
/Library/Preferences/
3. Control-click the following file and select Move to Trash.
- com.apple.Bluetooth.plist
Delete Wi-Fi PLIST Files
1. Open Finder. Then, select Go > Go to Folder.
2. Type the following path and select Go:
/Library/Preferences/SystemConfiguration/
3. Control-click the following files and select Move to Trash.
- com.apple.airport.preferences.plist
- com.apple.network.identification.plist
- com.apple.network.eapolclient.configuration.plist
- com.apple.wifi.message-tracer.plist
- NetworkInterfaces.plist
- preferences.plist
Allow All Incoming Connections (Mac)
If you have the Mac’s firewall turned on, it may end up blocking all incoming connections. Make sure that isn’t the case.
1. Open the Apple menu and select System Preferences.
2. Select Security & Privacy.
3. Select the Firewall tab.
4. Select Click the lock to make changes and enter your administrator password.
5. Select Firewall Options.
6. Uncheck the box next to Block All Incoming Connections and select OK.
Update Mac/iPhone
You may also want to update your Mac and iPhone. The latest updates typically come with fixes for known bugs and issues, so install them if you haven’t in a while.
Update Mac
Open the Apple menu and select System Preferences. Then, choose Software Update. If you see any pending updates, select Update Now.
Update iPhone
Open the Settings app, and then go to General > Software Update. If you see any pending updates, tap Download and Install to apply them.
Reset NVRAM (Mac)
Resetting the NVRAM (non-volatile random-access memory) on your Mac is another way to fix persistent connectivity-related issues.
Start by turning off your Mac. Then, turn it back on and immediately press Option+Command+P+R until you hear the startup chime for the second time. If you use a Mac with a T2 Security Chip, you must hold them down until the Apple logo shows up and disappears twice.
After booting into your Mac, you must re-configure settings such as the time zone, volume sound, and keyboard preferences. For a complete walkthrough, here’s how to reset the NVRAM on a Mac.
Success: Sent and Received From iPhone to Mac
Troubleshooting issues with AirDrop not working on the Mac and iPhone can be rather tricky since you usually can’t isolate the problem to a single device. Despite that, something as simple as opening an AirDrop window, turning off/on Bluetooth and Wi-Fi, or changing AirDrop permissions to Everyone should almost always get things working again.
