(Apple AirTags)如果您想密切关注您的包、车钥匙或其他任何可以粘贴 AirTag 的东西，Apple (AirTag)AirTags会非常有用。然而，有时这些漂亮的小玩意似乎不起作用。
如果您收到AirTag无法访问移动连接错误，对于发生这种情况的原因有许多不同的解释。有些只是AirTags(AirTags)工作方式的正常部分。但在某些情况下，这表明存在更严重的问题。我们将帮助您解决此类
AirTag问题。(AirTag)
您的手机有精准定位功能(Precision Finding)吗？
有两种方法可以跟踪AirTag。第一个是标签对属于“查找我的(Find My)”网络一部分的附近设备执行 ping 操作，并且该设备的位置将报告为标签的位置。另一种方法是使用精确定位功能，该功能使用(Precision Finding feature)AirTag中的超宽带芯片来告诉 iPhone 相对于它的确切位置。因此您将获得精确的方向和距离读数。
然而，要实现这一点，相关 iPhone 必须拥有自己相应的UWB芯片。(UWB)精确查找(Finding)与以下 iPhone 型号兼容：
- iPhone 11
- iPhone 11 专业版
- iPhone 11 Pro 最大
- iPhone 12
- iPhone 12 迷你
- iPhone 12 专业版
- iPhone 12 Pro 最大
- iPhone 13
- iPhone 13 迷你
- iPhone 13 专业版
- iPhone 13 Pro 最大
- iPhone 14
- iPhone 14 Plus
- iPhone 14 专业版
- iPhone 14 Pro 最大
如果您没有这些手机或自本文撰写以来发布的较新型号手机，则根本无法使用此功能。您甚至无法在最新的 M2 iPad、Apple Watch(Apple Watches)或任何MacBook(MacBooks)上使用它。我们尝试了！
您将看到一个“方向”按钮，而不是“查找附近”按钮，该按钮将带您进入地图(Maps)应用程序，引导您到达该标签的大致位置。然而，无论是否有UWB芯片， (UWB)AirTag用户仍然可以激活蜂鸣声！即使不能通过眼睛，这仍然可以帮助您通过耳朵找到标签。
假设您的 iPhone 与精确查找兼容，让我们看看如果您收到“AirTag 无法访问”错误时可以尝试的一些操作。
强制重置“查找我的应用程序”
不要立即认为是AirTag出了问题。问题实际上可能出在“查找我的(Find My)”应用程序上。与任何在 iPhone 上出现异常的应用程序一样，第一步是强制关闭该应用程序并重新启动它。
为此，请从 iPhone 屏幕底部向上滑动以显示应用程序切换器。然后向左或向右滑动，直到看到“查找我的(Find My)”应用程序。如果它是您最后打开的应用程序，它应该已经可见。
将(Swipe)应用程序向上滑出屏幕以强制关闭它。然后再次打开它，并尝试再次找到您的AirTag。
航空标签超出范围
AirTag 使用功率非常低的蓝牙信号(Bluetooth signal)。如果不这样做，电池的使用寿命就不会那么长。不幸的是，这意味着它们精确查找的有效蓝牙(Bluetooth)范围最多为 33 英尺。
如果您距离比这更远，如果条件合适，您仍然可能会收到一些信号，但不要押注于此！
这也意味着拥有 iOS 或 macOS Apple 设备(Apple device)的人必须经过您的AirTag 33 英尺范围内，才能在 Apple 网络上对其进行 ping 操作。这就是错误消息要求您移动以进行连接的原因。实际上，您可能距离AirTag非常近，只需移动几英尺，您就可以进入范围并找到一分钟前不可见的
AirTag 。(AirTags)
为了避免将来出现这种情况，请确保在项目设置下的“查找我的(Find My)”应用程序中激活“遗留时通知”选项。(Notify)这意味着AirTag(AirTag)移出近距离
时您就会收到推送通知。
AirTag 信号被阻止
AirTag的纸面范围假设您和标签之间没有任何东西会影响信号。然而，您和标签之间的物体很容易将信号减弱到您无法检测到的程度。
就像范围一样，您需要四处移动以找到信号可以到达您所在位置的间隙。或者，如果您发现周围有任何可能阻挡信号的可能的罪魁祸首，请移动它们或尝试绕过它们。
您可能还想尝试将AirTag从放置的任何固定器中取出。(AirTag)亚马逊(Amazon)或其他在线商店的某些第三方AirTag固定器可能会干扰该标签。最快的知道方法就是把它拿出来，假设你还没有丢失它！
无线电干扰
假设(Suppose)周围有 Wi-Fi 或蓝牙(Bluetooth)设备。在这种情况下，它们可能会淹没AirTag(AirTag)较弱的信号。其他电磁辐射源也会使您的 iPhone 难以找到AirTag的信号。除非您可以禁用这些设备或等待电磁干扰源通过，否则您在这里无能为力。
AirTag电池(AirTag Battery)需要更换
一般来说，AirTag内的电池可持续使用一年左右。也就是说，时间段可以更短，并且您会注意到并非所有AirTags的持续时间相同。如果标签多次被 ping 或发出多次蜂鸣声，电池电量会更快耗尽。
AirTag使用常见的CR2032电池(CR2032)，(AirTag)并且非常容易更换：
- 按下(Press)AirPad带有Apple徽标的银色部分。
- 逆时针旋转它。
- 取下盖子和电池。
- 插入新电池。
- 装回(Replace)盖子，然后顺时针旋转，直至其固定到位。
请务必正确关闭AirTag，因为它的防水性能取决于它。
删除(Remove)AirTag并将其重新添加(Re-Add)到您的Apple ID
如果您拥有AirTag并且遇到错误，一种可能的解决方法是将其从您的Apple ID中删除，然后重新添加回来。
- 打开“查找我的应用程序”。
- 选择项目。
- 点击 AirTag。
- 在屏幕底部，选择删除项目(Remove Item)。
确认删除后，只需将标签靠近手机，iPhone 上就会弹出重新添加标签的消息。按照说明进行操作并尝试再次跟踪它。
你可能需要更多的光
如果您使用 iPhone 屏幕上的方向进行精确跟踪来跟踪 AirTag，您可能还会看到一条错误消息，告诉您光线不足。这是为了让 Apple 的增强现实软件能够了解相机所看到的内容并引导您前往(AirTag)航空(AirTag)标签。
在这种情况下，简单的解决方案是增加房间内的光线量。如果不可能，您可以使用跟踪屏幕上的手电筒按钮打开手机的灯。
将 AirTag 置于丢失模式
如果您因距离太远而找不到您的AirTag ，并且尚未被其他人 ping 通，那么下一个最佳选择是将其置于丢失(AirTag)模式(Mode)。在此模式下，只要兼容设备进入标签范围内，您就会收到通知。
要启用丢失模式：
- 打开“查找我的应用程序”。
- 在“物品”(Items)选项卡下，查找丢失的物品并选择它。
- 向下滚动到丢失模式。
- 选择启用(Select Enable)并按照说明进行操作。
如果您尚未设置姓名和电话号码，则应在丢失模式下尽快设置。或者，检查您之前设置的值是否仍然正确。您还可以设置或更改有人使用其设备扫描标签时显示的消息。
硬重置您的 AirTag
如果您以老式方式找到了AirTag ，或者您拥有它，并且在遇到此错误时正在对其进行测试，则值得对(AirTag)AirTag进行出厂重置，看看是否可以解决问题。
请注意，重置AirTag会将其恢复为出厂设置，因此您必须从头开始重新设置。以下是硬重置AirTag(AirTag)的方法：
- 按下电池盖（带有(Press)Apple 徽标的(Apple Logo)部分）并逆时针旋转。
- 取下盖子和下面的电池。
- 将电池装回并按下，直至听到表明电池已连接的声音。
- 声音结束后，再取出并更换电池四次，总共五次。第五次插入电池时，声音应与其他四次不同。这意味着AirTag已准备好再次配对。
- 装回(Replace)电池盖并顺时针旋转将其固定。
再次设置 AirTag(setting the AirTag up again)后，尝试跟踪它并查看是否再次出现错误。
您的 AirTag 可能已损坏
无论您的AirTag是否在范围内，如果之前的解决方案都不起作用，则(AirTag)AirTag本身可能已损坏。检查AirTag是否有任何明显的损坏迹象，例如裂纹、凹痕或水渍。
如果存在明显损坏，请联系Apple 支持(Apple Support)以查看是否可以更换。如果损坏不明显，但您怀疑这可能是硬件问题，您也可以联系Apple 支持(Apple Support)寻求帮助。他们也许能够诊断问题并提供解决方案。
How to Fix “AirTag Not Reachable, Move Around to Connect” Error
Αpple AirTags are incredibly useful if you want to keep tabs on your bag, car keys, or anything else you can find a way to stick an AirTag on. However, sometimes these niftу gadgets don’t seem to work.
If you’re getting an AirTag not reachable move around to connect error, there are many different explanations for why this is happening. Some are just a normal part of how AirTags work. But in some cases, it’s a sign that something more serious is wrong. We’ll help you fix AirTag problems like this.
Does Your Phone Have Precision Finding?
There are two ways to track an AirTag. The first is that the tag pings a nearby device that’s part of the Find My network, and that device’s location is reported as the tag’s location. The other way is to use the Precision Finding feature, which uses the ultra-wideband chip in the AirTag to tell the iPhone exactly where it is in relation to it. So you’ll get a precise reading of direction and distance.
However, for this to work, the iPhone in question must have a corresponding UWB chip of its own. Precision Finding is compatible with the following iPhone models:
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone 12
- iPhone 12 mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13
- iPhone 13 mini
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
If you don’t have one of these phones or a newer model that’s been released since this article was written, you can’t use this feature at all. You can’t even use it on the latest M2 iPads, Apple Watches, or any MacBooks. We tried!
Instead of the “Find Nearby” button, you’ll see a “Directions” button, which will take you to your Maps app to direct you to the general location of the tag. However, AirTag users can still activate the beeping sound whether they have a UWB chip or not! This will still help you locate the tag by ear, if not by eye.
Assuming you have an iPhone compatible with precision finding, let’s have a look at some things you can try if you get the “AirTag not reachable” error.
Force Reset the Find My App
Don’t assume immediately that it’s the AirTag at fault. The problem might actually be with the Find My app. As with any app that misbehaves on an iPhone, the first step is to force close the app and restart it.
To do this, swipe up from the bottom of the iPhone’s screen to reveal the app switcher. Then swipe left or right until you see the Find My app. If it was the last app you opened, it should already be visible.
Swipe the app up and off the screen to force close it. Then open it again, and try to find your AirTag again.
The Airtag Is Out Of Range
AirTag’s use a very low-powered type of Bluetooth signal. If they didn’t, the battery couldn’t last as long as it does. Unfortunately, this means their effective Bluetooth range for precision finding is, at best, 33 feet.
If you’re further away than this, you may still catch some signal if conditions are just right, but don’t bet on it!
This also means that someone with an iOS or macOS Apple device has to pass within 33 feet of your AirTag for it to be pinged on Apple’s network. This is why the error message asks you to move around to connect. You might actually be quite close to the AirTag, and by just moving a few feet you could get into range and find AirTags that were invisible a minute before.
To avoid this in future, make sure the “Notify When Left Behind” option is activated in the Find My app under the item’s settings. This means you’ll get push notifications the minute the AirTag moves out of close range.
The AirTag Signal Is Being Blocked
The range of an AirTag on paper assumes that there’s nothing between you and the tag to affect the signal. However, it’s not hard for objects between you and the tag to weaken the signal so much that you can’t detect it.
Just like with range, you need to move around to find a gap where the signal can get through to your position. Alternatively, if you see any likely culprits around that might be blocking the signal, either move them or try to move around them.
You might also want to try taking the AirTag out of any holder that you’ve placed it in. It may be that some third-party AirTag holders from Amazon or other online stores could be interfering with the tag. The fastest way to know is to take it out, assuming you haven’t already lost it!
Radio Interference
Suppose there’s a Wi-Fi or Bluetooth device around. In that case, they could be drowning out the much weaker signal of the AirTag. Other sources of electromagnetic radiation can also make it difficult for your iPhone to find the AirTag’s signal. Unless you can disable those devices or wait for the source of EM interference to pass, there’s not much you can do here.
The AirTag Battery Needs a Replacement
In general, the battery inside an AirTag should last about a year. That said, the time period can be shorter, and you’ll notice that not all of your AirTags last the same time. If the tag has been pinged a lot or you beep it a lot, the battery will run down more quickly.
The AirTag uses the common CR2032 battery and is quite easy to replace:
- Press down on the silver part of the AirPad with the Apple logo.
- Rotate it counter-clockwise.
- Remove the cover and the battery.
- Insert the new battery.
- Replace the cover, and rotate it clockwise until it’s secured in place.
Be sure to close the AirTag properly since its water resistance relies on it.
Remove and Re-Add the AirTag to Your Apple ID
If you have the AirTag in your possession and you’re getting the error, one potential fix is to remove it from your Apple ID and then add it back again.
- Open Find My App.
- Select Items.
- Tap on the AirTag.
- At the bottom of the screen, select Remove Item.
After confirming the removal, simply bring the tag close to your phone, and a message to add it again will pop up on your iPhone. Follow the instructions and try to track it again.
You Might Need More Light
If you’re tracking an AirTag with precision tracking using directions on your iPhone screen, you may also see an error telling you there’s not enough light This is so that Apple’s augmented reality software can make sense of what the camera is seeing and direct you to the AirTag.
In this case the simple solution is to increase the amount of light in the room. If that’s not possible, you can use the flashlight button on the tracking screen to switch on your phone’s light.
Put the AirTag Into Lost Mode
If you can’t find your AirTag because it really is too far away and it hasn’t been pinged by anyone else, then the next best option is to put it into Lost Mode. In this mode you’ll be notified as soon as a compatible device comes within range of the tag.
To enable Lost Mode:
- Open the Find My App.
- Under the Items tab, look for your lost item and select it.
- Scroll down to Lost Mode.
- Select Enable and follow the instructions.
If you haven’t set a name and phone number, you should do so as soon as possible under lost mode. Alternatively, check that the one you’ve set previously is still correct. You can also set or change the message that will appear if someone scans the tag with their device.
Hard Reset Your AirTag
If you’ve found your AirTag the old-fashioned way, or you had it, and you were testing it when you encountered this error, it’s worth doing a factory reset on the AirTag to see if this solves the issue.
Be aware that resetting an AirTag will take it back to factory settings, so you’ll have to set it up again from scratch. Here’s how to hard reset AirTags:
- Press down on the battery cover (the bit with the Apple Logo) and rotate it counter-clockwise.
- Remove both the cover and the battery underneath.
- Put the battery back in and press down until you hear a sound indicating that the battery is connected.
- After the sound ends, remove and replace the battery four more times for a total of five times. On the fifth battery insertion, the sound should be different from the other four times. This means the AirTag is ready to be paired again.
- Replace the battery cover and rotate it clockwise to secure it.
After setting the AirTag up again, try to track it and see if the error has occurred again.
Your AirTag May Be Damaged
Whether your AirTag is in range or not, if none of the previous solutions work, it’s possible that the AirTag itself is damaged. Check the AirTag for any visible signs of damage, such as cracks, dents, or water damage.
If there’s visible damage, contact Apple Support to see if you can get a replacement. If the damage is not visible, but you suspect it may be a hardware issue, you can also contact Apple Support for assistance. They may be able to diagnose the problem and provide a solution.
