只要您的手机在网络覆盖范围内、有有效的蜂窝计划并且没有任何技术故障,您的 Android 手机就应该能接听所有来电。(Android)如果您的手机未接电话(missing calls on your phone),则其中一个或多个可能有问题。我们将向您展示如何对它们进行故障排除和修复。
您无法在手机上接听电话的最常见原因是网络信号问题。其他原因包括过期的蜂窝计划、被阻止的电话号码等。
重启你的安卓手机
Android 的小故障可能会导致您的手机无法接听电话。解决此问题的一种简单方法是重新启动手机(reboot your phone)。这样做会关闭手机的所有功能并重新加载它们,从而为解决技术问题提供机会。
确保(Make)在重新启动手机之前保存未保存的工作,否则可能会丢失数据。
- 按住手机上
的电源按钮。(Power)
- 在菜单中选择重新启动。
关闭(Turn Off Airplane Mode)Android 手机(Your Android Phone)上的飞行模式
(Airplane mode)必须禁用飞行模式才能在Android手机上接听电话。这是因为飞行模式(Airplane mode)会使您的手机与蜂窝网络断开连接。
您可以关闭飞行(Airplane)模式来解决您的问题。
- (Pull)从手机屏幕顶部下拉
。
- (Select Airplane)如果启用该选项,请选择飞行模式。
确保您在网络覆盖范围内(Network Coverage Area)
您的手机必须在运营商的覆盖范围内才能接听来电和拨出电话。如果您所在的地方没有网络信号(you don’t have network signals),那就是您没有接到电话的原因。
解决此问题的唯一方法是移动到移动网络信号可用的位置。你可以试着去你家的露台或高处看看那里是否有信号。在这种情况下,除了前往启用覆盖的区域外,您在手机上确实无能为力。
在您的 Android 手机(Your Android Phone)上禁用请勿打扰模式(Disturb Mode)
请勿打扰会阻止(Do Not Disturb blocks all notifications)Android手机上的所有通知,包括来电提醒。您必须禁用免打扰(DND)模式才能在您的电话上成功接听来电。
- 在您的Android手机
上启动设置。(Settings)
- 进入(Head)设置(Settings)菜单
中的声音和(Sounds)振动Vibration > Do打扰(Disturb)。
- 关闭请勿打扰开关。
检查您的蜂窝计划是否有效
除了修复手机问题外,请检查您当前的手机通话计划是否有效。过期或无效的计划将不允许您在手机上拨打或接听电话。
检查的一种方法是联系您的运营商并让他们查看您的计划详细信息。如果您的计划需要更新,您可能希望这样做以恢复您的来电。
您可以通过访问运营商的网站、在社交媒体上与他们联系或从其他电话呼叫他们来与您的运营商取得联系。
打开 Android 的移动数据
当您在Android手机上接听电话时遇到问题,值得切换手机的数据模式(toggling on your phone’s data mode),看看是否能解决问题。
- 在您的Android(Android)手机
上打开设置。
- 选择 Wi-Fi(Select Wi-Fi)和Network > SIM和网络(Network)。
- 打开移动数据选项。
检查您是否已阻止电话号码(Phone Number)
如果您没有接到来自特定电话号码的电话,则您可能已在您的手机上屏蔽了该号码。Android会限制来自阻止列表中号码的所有通话和短信。
在这种情况下,请查看您的阻止列表并取消阻止(unblock the number)您要接听电话的号码。
- 在您的Android(Android)手机上打开电话(Phone)应用程序。
- 选择屏幕右上角的三个点,然后选择设置。
- 点击阻止的号码。
- 查看您的阻止号码列表。您可以通过点击列表中该号码旁边的 X 来取消阻止该号码。
更新你的安卓手机
Android 的系统错误有时会导致您无法接听电话。虽然您自己无法解决这些问题,但您可以运行软件更新来潜在地解决您的问题。
更新 Android 手机(update an Android phone)快速、简单且免费。只需(Just)确保在下载更新时连接到稳定的 Wi-Fi 网络即可。
- 在您的Android(Android)手机
上打开设置。
- (Navigate)在设置中(Settings)导航到System > System更新。
- 让您的手机检查软件更新。
- 选择立即下载(Select Download)并安装(Install)以安装更新。
- 重启手机。
将您的SIM 卡(SIM Card Into Your Android Phone)重新插入您的 Android 手机
您没有在手机上接听电话的原因之一是您的 SIM 卡未正确插入(your SIM card isn’t properly inserted)。如果卡松动或安装不正确,
您的手机将无法识别您的SIM卡。(SIM)
您可以通过将卡弹出并重新插入手机来解决此问题。
- 将SIM卡托盘从手机中取出。
- 从托盘中取出 SIM 卡。
- 将SIM卡正确放回托盘上。
- 将托盘推回手机。
- 等待(Wait)您的手机识别您的SIM卡。
重置(Reset Network Settings)Android 手机(Your Android Phone)上的网络设置
错误或配置不当的网络设置可能会导致您的电话无法接听电话。解决此问题的一种快速方法是重置您的网络设置,这会删除您的所有自定义配置并让您从头开始设置网络。
- 在您的Android手机
上启动设置。(Settings)
- Select System > Reset在设置中(Settings)选择系统 > 重置选项。
- 选择重置 Wi-Fi(Reset Wi-Fi)、移动(mobile)和蓝牙(Bluetooth)。
- 从下拉菜单中选择您的SIM卡,然后选择(SIM)重置(Reset)设置。
- 完成重置设置后重新启动手机。
解决Android 通话问题(Troubleshoot Android Call Issues)的几种方法(Ways)
错过重要电话可能会让您付出不小的代价,因此您希望尽快修复 Android 设备的通话相关问题(fix your Android device’s call-related issues)。使用上述方法,您应该能够解决运营商问题、SIM卡问题和其他软件错误,然后开始在您的移动设备上拨打和接听电话。祝你好运!
How to Fix an Android Phone Not Receiving Calls
Your Android phone should receive all incoming calls as long as your phone iѕ within network coverаge, has an асtive cellυlar plan, and doesn’t suffer from any technical glitсhes. If you’re missing calls on your phone, one or more of these may be faulty. We’ll show you how to troubleshoot and fix them.
The most common reason you can’t receive calls on your phone is network signal issues. Other causes include an expired cellular plan, a blocked phone number, and more.
Restart Your Android Phone
Android’s minor glitches can cause your phone not to receive calls. An easy way to deal with this issue is to reboot your phone. Doing so turns off all of your phone’s features and reloads them, giving technical problems a chance to resolve.
Make sure you save your unsaved work before rebooting your phone, or you risk losing your data.
- Press and hold down the Power button on your phone.
- Select Restart in the menu.
Turn Off Airplane Mode on Your Android Phone
Airplane mode must be disabled to receive calls on your Android phone. This is because Airplane mode keeps your phone disconnected from your cellular network.
You can toggle off Airplane mode to resolve your issue.
- Pull down from the top of your phone’s screen.
- Select Airplane mode if the option is enabled.
Ensure You’re in the Network Coverage Area
Your phone must be in your carrier’s coverage area to receive incoming calls and make outgoing calls. If you’re someplace where you don’t have network signals, that’s the reason you aren’t getting calls.
The only way to fix this issue is to move to a location where a mobile network signal is available. You can try going to your home’s terrace or a high location to see if you get a signal there. There really isn’t much you can do on your phone in this case except for going to a coverage-enabled area.
Disable Do Not Disturb Mode on Your Android Phone
Do Not Disturb blocks all notifications, including call alerts, on your Android phone. You must keep DND mode disabled to successfully receive incoming calls on your phone.
- Launch Settings on your Android phone.
- Head into Sounds & Vibration > Do Not Disturb in the Settings menu.
- Turn off the Do Not Disturb toggle.
Check if Your Cellular Plan Is Active
In addition to fixing issues with your phone, check to see if your current cellular calling plan is active. An expired or inactive plan won’t let you make or receive calls on your phone.
One way to check that is to contact your carrier and let them review your plan details. If your plan is due for renewal, you may want to do that to resume your incoming calls.
You can get in touch with your carrier by visiting your carrier’s website, contacting them on social media, or calling them from another phone.
Turn On Android’s Mobile Data
When you experience issues receiving calls on your Android phone, it’s worth toggling on your phone’s data mode to see if that resolves the issue.
- Open Settings on your Android phone.
- Select Wi-Fi & Network > SIM & Network.
- Turn on the Mobile data option.
Check if You’ve Blocked the Phone Number
If you aren’t receiving calls from a specific phone number, you may have blocked that number on your phone. Android restricts all calls and text messages from the numbers in your block list.
In this case, review your block list and unblock the number you want to receive calls from.
- Open the Phone app on your Android phone.
- Select the three dots in your screen’s top-right corner and choose Settings.
- Tap Blocked numbers.
- Review your blocked number list. You can unblock a number by tapping X next to that number on the list.
Update Your Android Phone
Android’s system bugs can sometimes cause you to not receive calls. While you can’t fix these issues yourself, you can run a software update to potentially resolve your problems.
It’s quick, easy, and free to update an Android phone. Just make sure you’re connected to a stable Wi-Fi network when downloading the updates.
- Open Settings on your Android phone.
- Navigate to System > System updates in Settings.
- Allow your phone to check for the software updates.
- Select Download & Install Now to install the updates.
- Restart your phone.
Reinsert Your SIM Card Into Your Android Phone
One reason you aren’t receiving calls on your phone is that your SIM card isn’t properly inserted. Your phone can’t recognize your SIM card if the card is loose or improperly installed.
You can fix that by ejecting and reinserting the card into your phone.
- Bring the SIM card tray out of your phone.
- Remove the SIM card from the tray.
- Place the SIM card properly back on the tray.
- Push the tray back into your phone.
- Wait for your phone to recognize your SIM card.
Reset Network Settings on Your Android Phone
Faulty or improperly configured network settings can cause your phone not to receive calls. One quick way to fix this is to reset your network settings, which erases all your custom configurations and lets you set up your networks from scratch.
- Launch Settings on your Android phone.
- Select System > Reset options in Settings.
- Choose Reset Wi-Fi, mobile & Bluetooth.
- Select your SIM card from the drop-down menu and choose Reset settings.
- Restart your phone when you’ve finished resetting the settings.
Several Ways to Troubleshoot Android Call Issues
Missing out on important calls can cost you quite a bit, so you want to fix your Android device’s call-related issues as soon as possible. Using the methods outlined above, you should be able to resolve your carrier issues, SIM card problems, and other software bugs to then start making and receiving calls on your mobile device. Good luck!