Discord是数百万玩家喜爱的著名聊天媒体。但是，有时您在使用设备摄像头^{(device camera)}进行视频通话^{(video call)}时可能会遇到Discord 摄像头^{(Discord camera)}无法正常工作的问题。屏幕上会弹出一个黑屏或绿屏，甚至有时，您可能会面对一个永无止境的加载屏幕^{(loading screen)}的空白图像。内置（内部）和网络摄像头（外部）摄像头都会报告此问题。这个问题也不总是与硬件有关。请按照下面讨论的故障排除指南^{(troubleshooting guide)}在您的设备上全面解决此问题。

如何修复 Discord 相机无法在 Windows 10 上运行^{(How to Fix Discord Camera Not Working on Windows 10)}

如果您使用外接摄像头，请确保USB 端口已正确插入^{(USB port is plugged-in correctly)}。此外，确认笔记本电脑上内置摄像头的状态将节省您查看本文进一步提到的每个故障排除过程的时间。^{(troubleshooting process)}在您的系统上出现此问题的其他一些原因是：

• 不稳定的 互联网连接^{( unstable internet connection)} 可能会导致您设备上的Discord 相机^{(Discord camera)}无法正常工作。在您的设备上运行 Speedtest 以了解Internet 连接^{(internet connectivity)}的确切状态。

• 如果 Discord 服务器维护^{(Discord server maintenance)} 正在进行中，用户通常会在一段时间内遇到此问题。访问 Discord 状态网站^{(Discord status website)} 以确保相同。

• 过时的网络摄像头驱动程序^{(Outdated webcam drivers)} 可能会破坏系统上Discord 应用程序的^{(Discord app)}摄像头性能^{(camera performance)}的流畅性。
• ^(Disabled) 在您执行任何操作之前， 禁用对Discord 应用程序的^{(Discord app)}相机访问将使您的系统上出现此问题。^{(camera access)}
• 如果您使用的是版本过时的^{(outdated version)}操作系统 ^{(operating system with an )}，您的设备上可能会遇到此问题。

您将进一步看到针对此Discord 网络摄像头^{(Discord webcam)}绿屏问题的综合解决方案的其他原因。仔细阅读^(Read)并遵循上述步骤来实施给定的修复。

方法一：退出后台程序^{(Method 1: Exit Background Programs)}

如果您在设备上遇到Discord 网络摄像头^{(Discord webcam)}绿屏，则您的摄像头可能被其他一些应用程序使用。可能有大量应用程序在后台运行，增加了CPU 和内存空间^{(CPU and memory space)}，从而影响了系统的性能。按照以下步骤关闭后台任务。

1. 同时按下Windows + X 键^(keys)启动Windows 高级用户菜单^{(Windows Power User Menu)}。如图所示选择任务管理器^{(Task Manager)}。

2. 在任务管理器窗口^{(Task Manager window)}中，单击进程^(Processes)选项卡。

3.现在，在后台搜索并选择不需要的正在运行的任务，然后选择^{(unnecessary running tasks)}结束任务^{(End task)}

4. 同样，确保没有其他程序正在使用 Camera^{(Programs are using Camera)}，例如Zoom。单击它并结束任务^{(End task)}按钮，如下图所示。 

5. 最后，重新启动^(Restart) 您的 PC^{(your PC)}以实施更改。

另请阅读：^{(Also Read:)}如何修复不和谐不断冻结

方法二：以管理员身份运行 Discord^{(Method 2: Run Discord as an Administrator)}

您需要管理权限才能访问Discord中的一些文件和服务。如果您没有所需的管理权限，您可能会遇到Discord 相机^{(Discord camera)}无法正常工作的问题。但是，很少有用户建议以管理员身份运行程序时可以解决该问题。

1. 右键单击​​桌面上的Discord 快捷方式^{(shortcut )}以打开上下文菜单^{(Context menu)}。

注意：^{(Note: )}或者导航到文件资源管理器^{(File Explorer )}中的Discord 安装目录^{(installation directory)}并右键单击它。

2. 现在，单击属性^{(Properties )}选项。

3. 在“属性”窗口^{(Properties window)}中，切换到“兼容性^{(Compatibility )}”选项卡。

4. 现在，选中以管理员身份运行此程序^{(Run this program as an administrator )}框。

注意：^(Note:)对于以前的 Windows 版本，您还可以选中标记为以兼容模式运行此程序^{(Run this program in compatibility mode for previous Windows versions)}的框。

5. 最后，单击应用^(Apply)和确定^(OK)以保存更改。现在，重新启动 Discord^{(relaunch Discord)}以查看已解决的问题。

方法 3：允许相机访问 Discord^{(Method 3: Allow Camera Access to Discord)}

您的系统将有一个允许音频和摄像头访问的应用程序和程序的列表。如果万一Discord不在此列表中，您将无法在使用该应用程序时访问相机。因此，请确保按照以下步骤在您的 PC 上为Discord启用相机设置。

1. 同时按下Windows + I keys 启动Windows 设置^{(Windows Settings)}。

2. 现在，单击隐私^{(Privacy )}，如下图所示。

3. 在这里，向下滚动左窗格并单击相机^{(Camera )}选项。确保如图所示启用允许应用访问您的相机选项。^{(Allow apps to access your camera )}

4.向下滚动^(Scroll)右窗格部分^{(pane section)}并确保在选择哪些应用程序可以访问您的相机^{(Choose which apps can access your camera )}选项下打开了Discord应用程序。

另请阅读：^{(Also Read: )}如何删除 Discord

方法 4：更新 Windows 操作系统^{(Method 4: Update Windows OS)}

如果您没有使用上述方法获得任何修复，那么您的系统中可能存在错误的可能性很小。安装新更新将帮助您修复系统中的错误。因此^(Hence)，请始终确保您使用的是更新版本的系统。否则，系统中的文件将与Discord^(Discord)文件不兼容，导致Discord 相机^{(Discord camera)}无法工作问题。请按照以下步骤更新Windows操作系统：

1. 同时按下Windows + I 键^(keys)打开设置^(Settings)。

2. 现在，单击更新和安全^{(Update & Security)}选项。

3. 现在，从右侧面板中选择检查更新。^{(Check for Updates)}

4A。单击立即安装^{(Install now)}以下载可用的最新更新。重新启动您的 PC^{(Restart your PC)}以安装它。

4B。如果您的系统已经是最新的，那么它将显示您是最新的^{(You’re up to date)}消息。

方法 5：更新相机驱动程序^{(Method 5: Update Camera Drivers)}

旧的和过时的相机驱动程序可能是^(Old)Discord 相机^{(Discord camera)}无法工作问题的罪魁祸首。如果您系统中的当前驱动程序与Discord^(Discord)文件不兼容/已过时，那么您将面临Discord 网络摄像头^{(Discord webcam)}绿屏。但幸运的是，修复非常简单明了。

注意：^(Note:)作为示例，我们使用 HP TrueVision 高清^{(HP TrueVision HD)} 摄像头驱动程序^{(camera driver)}来说明以下步骤。

1.在开始搜索菜单中键入^{(Start Search menu and press)}设备管理器，然后按键盘上的^{(Device Manager)}Enter键启动它。 

2. 您将 在主面板上看到相机菜单；^(Cameras)双击它以展开它。

3. 右键单击​​ HP TrueVision HD，然后单击更新驱动程序^{(Update driver)}。

4A。单击自动搜索驱动程序^{(Search automatically for drivers )}以允许您的计算机联机并搜索可用的兼容驱动程序。

4B。或者，选择浏览我的计算机以查找驱动程序^{(Browse my computer for drivers)}选项以选择设备上包含相机驱动程序的文件夹。^(folder)然后继续手动^(manually)安装它们。

5A。安装过程^{(installation process)}结束后，驱动程序将更新到最新版本。重新启动^(Restart)您的 PC 以实施更新。

5B。如果它们已经处于更新阶段，屏幕将显示以下消息：已安装适合您设备的最佳驱动程序^{(The best drivers for your device are already installed)}。单击关闭^(Close)以退出窗口。

另请阅读：^{(Also Read:)}如何在 Discord 上上线

方法 6：重新安装相机驱动程序^{(Method 6: Reinstall Camera Drivers)}

如果更新驱动程序无法解决问题，您可以卸载驱动程序并重新安装。为此，请按照以下步骤操作：

1.使用上述步骤启动设备管理器^{(Device Manager )}，然后双击展开相机。^{(Cameras )}

2. 现在，右键单击HP TrueVision HD ，然后从上下文菜单中 选择卸载设备。^{(Uninstall device )}

3. 单击卸载^{(Uninstall )}以显示此提示消息：警告：您即将从系统中卸载此设备。^{(Warning: You are about to uninstall this device from your system.)}

4. 最后，重新^(R)启动^{(estart )}您的设备。相机驱动程序将由Windows自动安装，该问题应得到修复。

方法 7：更新 Discord 应用程序
^{(Method 7: Update Discord App )}

如果您遇到Discord 网络摄像头^{(Discord webcam)}绿屏问题^{(screen issue)}，则可能是最近的更新与应用程序不兼容，并且已经发布了新的更新来解决该问题。因此，安装并下载最新更新以解决问题，如下所示：

1. 按Windows 键^{(Windows Key)}并键入%LocalAppData%以启动Local AppData 文件夹^{(Local AppData folder)}。

2. 双击Discord文件夹将其打开。

3. 现在运行更新^{(Update )}应用程序并等待^{(application and wait)}该过程完成。

4. 最后，重新启动 Discord^{(relaunch Discord)}并检查您是否已解决问题。

方法 8：尝试 Discord PTB 版本
^{(Method 8: Try Discord PTB Version )}

Discord PTB 或 Public Test ^{(Discord PTB or Public Test)} Build可用于应用程序的桌面版本。它包含一些不包含在Discord完整版中的错误和功能的修复。

注意：^(Note:)有趣的是，您可以在您的系统上同时使用^{(simultaneously)}PTB 版本^{(PTB version)}和Discord的普通版本。^(Discord)

您可以按照以下说明下载和使用Discord PTB：

1.在您的 Windows PC 上下载Discord PTB 版本。^{(Discord PTB version)}

注意：^(Note:)在此处了解Discord 的不同测试版本^{(different testing versions of Discord here)}。

2. 如图所示保存DiscordPTBSetup.exe文件。

3.下载后，按照屏幕上的说明^{(on-screen instructions)}安装文件并改用PTB版本^{(PTB version)}的Discord

方法9：删除Discord AppData^{(Method 9: Delete Discord AppData)}

临时^(Temporary)和损坏的Discord文件可能会导致相机设置出现问题。此外，Discord中不正确的帐户设置会导致^{(Discord lead)}Discord 网络摄像头^{(Discord webcam)}绿色问题。阅读^(Read)并按照接下来的步骤清除所有Discord AppData：

1. 退出 Discord 并单击Windows 搜索框^{(Windows Search box)}并键入%appdata%打开AppData Roaming文件夹。

2. 右键单击​​ discord文件夹并选择Delete选项将其删除，如图所示。

3. 再次单击Windows 搜索框^{(Windows Search box)}并键入%LocalAppData%以打开AppData Local文件夹。

4. 右键单击​​ Discord文件夹，然后像之前一样D删除^(elete)它。

5. 最后，重新启动^(Restart)您的 Windows 10 PC 并重新启动 Discord^{(PC & relaunch Discord)}。

另请阅读：^{(Also Read:)}如何在 Pokemon Go 中加入团队

方法 10：改用 Discord Web 版本
^{(Method 10: Use Discord Web Version Instead )}

如果您没有通过使用PTB 版本^{(PTB version)}的Discord获得任何修复，请使用^(Discord)Discord的 Web 版本。幸运的是，您可以修复Discord 网络摄像头^{(Discord webcam)}绿屏。这是如何做到的：

1. 打开您喜欢的浏览器^{(preferred browser)}并启动Discord网站。

2.使用您的凭据登录^(Login)并开始视频流^{(video streaming)}或进行视频通话^{(video call)}。

方法 11：关闭硬件加速（如果适用）^{(Method 11: Turn Off Hardware Acceleration (If applicable))}

关闭硬件加速功能^{(hardware acceleration feature)}将帮助您修复Discord 相机^{(Discord camera)}无法正常工作的问题。

1. 启动Discord应用程序并单击齿轮图标^{(cog-wheel icon )}以打开设置。^(Settings.)

2. 向下滚动到应用程序设置^{(APP SETTINGS )}选项卡，然后单击高级^{(Advanced )}选项，如下所示。

3. 现在，使用开关切换^{(switch toggle)}关闭^{(turn off)}硬件加速^{(Hardware Acceleration )}选项。并在确认提示中单击确定。^{(Okay )}

4.^{(Okay )}在确认提示中单击确定。

方法 12：重新安装 Discord^{(Method 12: Reinstall Discord)}

如果这些方法都没有帮助您，请尽可能尝试重新安装软件。当您重新安装Discord^(Discord)时，所有设置和配置设置都会刷新，因此您有更多机会解决您的问题。

1. 同时  按下Windows + R keys运行对话框^{(Run dialog box)}。

2. 键入 appwiz.cpl 并单击 确定。^(OK.)

3.程序和功能^{(Programs and Features )}实用程序将在屏幕上打开。现在搜索Discord。

4. 现在，从列表中选择Discord ，然后单击^(Discord)卸载^{(Uninstall )}选项。

5. 现在，当屏幕上出现此消息提示时，单击“是”：^(Yes)您确定要卸载 Discord 吗？^{(Are you sure want to uninstall Discord?)}

6.完成上述所有步骤后，重新启动 PC 。^{(Restart your PC)}

7. 导航到Discord 下载页面^{(Discord download page)}，然后单击Windows 下载^{(Download for Windows )}选项，如下图所示。

8. 现在，在文件资源管理器中导航到^{(File Explorer )}我的下载^{(My downloads )}并启动DiscordSetup文件。

9. 按照屏幕上的说明^{(on-screen instructions)}在您的设备上完成Discord 重新安装^{(Discord re-installation)}。

另请阅读：^{(Also Read:)} Discord 命令列表

方法 13：联系 Discord 支持^{(Method 13: Contact Discord Support)}

不过，如果您遇到Discord 相机^{(Discord camera)}无法正常工作的问题，请给Discord 支持团队^{(Discord support team)}留言。人才团队^{(talent team)}将分析您的问题，并向您展示相应的解决方案。

 

推荐的：^{(Recommended:)}

• 修复^(Fix)Windows 10中的句柄^(Handle)无效^{(Invalid Error)}错误
• 如何在 Discord 上使用一键通
• 修复 Discord 不断崩溃
• 修复 Discord 未检测到麦克风

我们希望本指南对您有所帮助，并且您可以修复无法在 Windows 10 PC 上运行的Discord 相机。^{(Discord camera not working)}让我们知道哪种方法最适合您。此外，如果您对本文有任何疑问/建议，请随时将它们放在评论部分。

How to Fix Discord Camera Not Working

Discord is а famоus chatting mediа loved by millions of gamers. Yet, sometimes you may face a Discord camera not working problem when using your devіce сamera for a video call. A black or green screen pops up on the screen, and even sometimes, you may face a blank image with a never-ending loading screen. This issυe gets reported by both in-built (internal) and webcam (external) cameras. This problem is not always hardware-related either. Follow the below-diѕcussed troubleshooting guide to resolve this isѕue on yоur device comprehensively.

How to Fix Discord Camera Not Working on Windows 10

If you use an external camera, ensure the USB port is plugged-in correctly. Also, confirming the status of the inbuilt camera on your laptop will save you time from going over every troubleshooting process mentioned further in this article. Some other reasons for this problem to arise on your system are:

• An unstable internet connection may lead to the Discord camera not working issue on your device. Run a Speedtest on your device to know the exact status of internet connectivity.

• If Discord server maintenance is underway, users commonly face this issue for some time. Visit the Discord status website to ensure the same.

• Outdated webcam drivers can disrupt the fluidity of camera performance with the Discord app on your system.
• Disabled camera access to the Discord app will have this issue stay on your system until you perform any action.
• If you are using an operating system with an outdated version, you may face this issue on your device.

You will further see the other reasons with comprehensive solutions for this Discord webcam green screen issue. Read and follow the mentioned steps carefully to implement the given fixes.

Method 1: Exit Background Programs

If you encounter a Discord webcam green screen on your device, your camera might be used by some other applications. There may be plenty of applications running in the background that increases the CPU and memory space, thereby affecting the performance of the system. Follow the below-mentioned steps to close the background tasks.

1. Press Windows + X keys together to launch Windows Power User Menu. Select Task Manager as shown.

2. In the Task Manager window, click on the Processes tab.

3. Now, search and select the unnecessary running tasks in the background and select End task

4. Similarly, make sure no other Programs are using Camera, for example, Zoom. Click on it & End task button as depicted below. 

5. Finally, Restart your PC to implement the changes.

Also Read: How to Fix Discord Keeps Freezing

Method 2: Run Discord as an Administrator

You need administrative privileges to access a few files and services in Discord. If you do not have the required administrative rights, you might face a Discord camera not working issue. However, few users have suggested that the problem can be resolved when running the program as an administrator.

1. Right-click on the Discord shortcut on your desktop to open the Context menu.

Note: Or navigate to the Discord installation directory in the File Explorer and right-click on it.

2. Now, click on the Properties option.

3. In the Properties window, switch to the Compatibility tab.

4. Now, check the Run this program as an administrator box.

Note: You can also check the box marked Run this program in compatibility mode for previous Windows versions.

5. Finally, click on Apply and OK to save the changes. Now, relaunch Discord to see the issue fixed.

Method 3: Allow Camera Access to Discord

Your system will have a list of applications and programs that are allowed for audio and camera access. If in case, Discord is not on this list, you cannot access the camera while using the app. Therefore, ensure the camera settings are enabled for Discord on your PC by following the below-mentioned steps.

1. Press Windows + I keys together to launch Windows Settings.

2. Now, click on Privacy as depicted below.

3. Here, scroll down the left pane and click the Camera option. Ensure Allow apps to access your camera option is enabled as shown.

4. Scroll down the right pane section and make sure the Discord app is toggled on under Choose which apps can access your camera option.

Also Read: How to Delete Discord

Method 4: Update Windows OS

If you did not obtain any fix using the above methods, then there are few chances that you might have bugs in your system. Installing new updates will help you to fix the bugs in your system. Hence, always ensure that you are using your system in its updated version. Otherwise, the files in the system will not be compatible with the Discord files leading to the Discord camera not working problem. Follow the below-mentioned steps to update Windows operating system:

1. Press the Windows + I keys together to open Settings.

2. Now, click on the Update & Security option.

3. Now, select Check for Updates from the right panel.

4A. Click Install now to download the latest update available. Restart your PC to install it.

4B. If your system is already up-to-date, then it will show You’re up to date message.

Method 5: Update Camera Drivers

Old and outdated camera drivers can be the culprit behind the Discord camera not working issue. If the current drivers in your system are incompatible/outdated with the Discord files, then you will face the Discord webcam green screen. But thankfully the fix is pretty simple and straightforward.

Note: As an example, we have used an HP TrueVision HD camera driver for illustrating the steps below.

1. Type Device Manager in the Start Search menu and press Enter on your keyboard to launch it.

2. You will see the Cameras menu on the main panel; double click on it to expand it.

3. Right-click on HP TrueVision HD and click Update driver.

4A. Click on Search automatically for drivers to allow your computer to go online and search for available compatible drivers.

4B. Or, choose the Browse my computer for drivers option to select the folder containing camera drivers on your device. Then proceed to install them manually.

5A. After the installation process, the drivers will be updated to the latest version. Restart your PC to implement the update.

5B. If they are already in an updated stage, the screen displays the following message: The best drivers for your device are already installed. Click on Close to exit the window.

Also Read: How to Go Live on Discord

Method 6: Reinstall Camera Drivers

If updating drivers does not give you a fix, you can uninstall the drivers and install them again. To do that, follow the below-mentioned steps:

1. Launch the Device Manager using the steps mentioned above and expand Cameras by double-clicking on it.

2. Now, right-click on the HP TrueVision HD and select Uninstall device from the context menu.

3. Click on Uninstall for this prompt message: Warning: You are about to uninstall this device from your system.

4. Lastly, Restart your device. The camera drivers will automatically be installed by Windows and the issue should be fixed.

Method 7: Update Discord App

If you face a Discord webcam green screen issue, there is a chance that the recent update is incompatible with the application, and a new update has been released to fix the problem. So, install and download the latest update to fix the problem as follows:

1. Press the Windows Key and type %LocalAppData% to launch Local AppData folder.

2. Double-click on the Discord folder to open it.

3. Now run the Update application and wait for the process to be completed.

4. Lastly, relaunch Discord and check if you have fixed the issue.

Method 8: Try Discord PTB Version

Discord PTB or Public Test Build can be used for the desktop version of the app. It contains some fixes for bugs and features that are not included in the full version of Discord.

Note: Interestingly, you can use both the PTB version and the normal version of Discord simultaneously on your system.

You can download and use Discord PTB as instructed below:

1. Download the Discord PTB version on your Windows PC.

Note: Read about different testing versions of Discord here.

2. Save DiscordPTBSetup.exe file as shown.

3. After downloading, follow the on-screen instructions to install the file and use the PTB version of Discord instead

Method 9: Delete Discord AppData

Temporary and corrupt Discord files could cause problems in the camera settings. Also, improper account settings in Discord lead to the Discord webcam green issue. Read and follow the forthcoming steps to clear all Discord AppData:

1. Exit from Discord and click the Windows Search box and type %appdata% to open AppData Roaming folder.

2. Right-click on discord folder and select the Delete option to remove it, as shown.

3. Again, click on the Windows Search box again and type %LocalAppData% to open AppData Local folder.

4. Right-click the Discord folder and Delete it as earlier.

5. Finally, Restart your Windows 10 PC & relaunch Discord.

Also Read: How to Join a Team in Pokemon Go

Method 10: Use Discord Web Version Instead

If you did not attain any fix by using the PTB version of Discord, use the web version of Discord. Luckily, you may fix the Discord webcam green screen. Here is how to do it:

1. Open your preferred browser and launch the Discord website.

2. Login with your credentials and start video streaming or make a video call.

Method 11: Turn Off Hardware Acceleration (If applicable)

Turning off the hardware acceleration feature will help you fix the Discord camera not working issue.

1. Launch the Discord application and click on the cog-wheel icon to open Settings.

2. Scroll down to the APP SETTINGS tab and click on the Advanced option as shown below.

3. Now, turn off the Hardware Acceleration option using the switch toggle. and click on Okay in the confirmation prompt.

4. Click on Okay in the confirmation prompt.

Method 12: Reinstall Discord

If none of the methods has helped you, then try to reinstall the software if possible. All the settings and configurational setup will be refreshed when you reinstall Discord, and hence there are more chances that you will attain a fix for your problem.

1. Launch the Run dialog box by pressing the Windows + R keys together.

2. Type appwiz.cpl and click OK.

3. The Programs and Features utility will open on the screen. Now search for Discord.

4. Now, select Discord from the list and click the Uninstall option.

5. Now, click Yes when this message prompts on the screen: Are you sure want to uninstall Discord?

6. Restart your PC once you have completed all the steps mentioned above.

7. Navigate to Discord download page and click on the Download for Windows option as depicted below.

8. Now, navigate to My downloads in the File Explorer and launch the DiscordSetup file.

9. Follow the on-screen instructions to complete the Discord re-installation on your device.

Also Read: Discord Commands List

Method 13: Contact Discord Support

Still, if you face the Discord camera not working problem, then drop a message to the Discord support team. Your problem will be analyzed by the talent team and corresponding solutions will be demonstrated to you.

 

Recommended:

• Fix The Handle is Invalid Error in Windows 10
• How to Use Push to Talk on Discord
• Fix Discord Keeps Crashing
• Fix Discord Not Detecting Mic

We hope that this guide was helpful and you could fix Discord camera not working on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

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