尝试登录Snapchat帐户时却收到错误消息和C14A代码？该平台的服务器可能会宕机，从而导致各处出现登录问题。此问题还有其他原因。我们将向您展示如何修复Apple(Apple) iPhone 或Android手机上的Snapchat中可能导致此错误的项目。
您无法登录 Snapchat 帐户的(can’t log in to your Snapchat account)其他原因包括您的应用程序存在小问题、您的VPN无法与该应用程序正常运行、您的应用程序缓存有问题、您使用的应用程序版本过时等等。
检查 Snapchat 是否已关闭
当您无法登录Snapchat帐户时，首先要检查该平台的服务器是否宕机。Snapchat的服务器可能会遇到中断，从而破坏该应用程序的各种功能(breaking various features of the app)。
您可以使用Down detector(Downdetector)等网站来检查Snapchat是否已关闭。如果该网站告诉您Snapchat确实遇到了问题，您别无选择，只能等待该公司解决问题并恢复服务。
退出(Quit)并重新启动手机(Your)上的
Snapchat(Relaunch Snapchat)
如果您还没有这样做，请关闭并重新打开手机上的Snapchat应用程序，以(Snapchat)解决您的应用程序问题(fix your app problems)。您的应用程序可能存在小故障，您可以通过退出并重新打开应用程序来解决这些问题。
在安卓上
- 按“最近(Recents)使用”按钮访问手机打开的应用程序列表。
- 找到(Find)Snapchat并向上滑动以关闭该应用程序。
- 访问手机的应用程序抽屉并点击Snapchat重新启动该应用程序。
- 在应用程序中登录您的帐户。
在 iPhone 上
- (Bring)从 iPhone 屏幕底部向上滑动并在中间暂停，调出打开的应用程序列表
。
- (Swipe)在Snapchat(Snapchat)上向上滑动即可关闭该应用程序。
- 在主屏幕上
选择Snapchat重新启动应用程序。(Snapchat)
- 在应用程序中登录您的帐户。
(Fix Snapchat Login Issue)通过重新启动 iPhone 或Android 手机(Android Phone)解决 Snapchat 登录问题
有时，问题不在于您的应用程序，而在于您的手机。您的 iPhone 或Android设备可能存在小故障，导致 Snapchat(causing Snapchat)显示C14A错误代码。这种情况，您可以尝试通过重启手机(restarting your phone)来解决问题。
在安卓上
- 按住电源(Power)按钮可访问电源(Power)菜单。
- 在菜单中选择重新启动(Restart)以关闭并重新打开手机。
- 启动Snapchat并尝试登录您的帐户。
在 iPhone 上
- 在 iPhone 上
按音量Up + Side或音量调低+ Side
- 滑动(Swipe)滑块即可关闭手机。
- 按住侧面(Side)按钮重新打开手机。
- 启动Snapchat并登录您的帐户。
关闭VPN以解决Snapchat 错误代码 C14A(Snapchat Error Code C14A)
当您在使用Snapchat(Snapchat)等支持互联网的应用程序时遇到问题，请关闭您的VPN服务，看看是否可以解决您的问题。有时，VPN应用程序与您的互联网应用程序不兼容，导致您的应用程序无法运行。
您可以通过启动应用程序并禁用服务选项来关闭 VPN 。(turn off your VPN)然后，打开Snapchat并尝试登录您的帐户。
如果您成功登录Snapchat帐户，则您的VPN就是罪魁祸首。在这种情况下，请在VPN(VPN)中选择新位置或获取新的 VPN(get a new VPN)。
清除 Snapchat 应用程序缓存
几乎所有应用程序都会在您的手机上创建并存储缓存文件，以增强您的应用程序使用体验。Snapchat 的缓存文件可能已损坏(Snapchat’s cache files have become corrupted)，导致应用程序出现 C14A 错误。
在这种情况下，请清除应用程序的缓存文件(clear your app’s cache files)，您的问题就会得到解决。执行此操作时，您不会丢失消息或其他帐户数据。请注意，清除应用程序的缓存只能在Android手机上进行。
- 访问手机的应用程序抽屉并找到Snapchat。
- 点击(Tap)并按住应用程序，然后选择应用程序(App)信息。
- (Choose Storage)在以下屏幕上
选择存储使用情况。
- 选择清除(Clear)缓存以清除应用程序的缓存文件。
- 启动应用程序并登录您的帐户。
(Fix Snapchat Support Code C14A)通过更新您的应用程序
修复 Snapchat 支持代码 C14A
您收到C14A错误的一个可能原因是您的Snapchat应用程序版本已过时。较旧的应用程序版本通常会导致许多问题，解决这些问题的一种方法是将您的应用程序更新到最新版本(bring your apps to the latest version)。
在安卓上
- 在手机上
打开Google Play 商店。(Google Play Store)
- 搜索 Snapchat。
- 选择更新(Update)以更新应用程序。
在 iPhone 上
- 在 iPhone 上启动 App Store。
- 选择底部的更新。
- 选择(Choose Update)列表中Snapchat旁边的更新。
卸载并重新安装 Snapchat
如果您在尝试登录Snapchat中的帐户时继续收到C14A错误，请重新安装您的应用程序以可能解决您的问题。这是因为您的应用程序本身可能有问题，导致您无法访问您的帐户。
在安卓上
- 点击(Tap)并按住应用程序抽屉中的Snapchat ，然后选择(Snapchat)卸载(Uninstall)。
- 在提示中选择“确定”。
- 打开Play Store，找到Snapchat，然后选择“安装”(Install)以重新安装该应用程序。
在 iPhone 上
- 点击(Tap)并按住手机主屏幕上的
Snapchat 。
- Choose Remove App > Delete App在菜单中
选择“删除应用程序”>“删除应用程序” 。
- 打开(Redownload)App Store，找到Snapchat，然后点击下载图标，重新下载
应用程序。
联系 Snapchat 支持
如果上述方法未能解决您的问题，最后的方法是联系 Snapchat 的支持团队。问题可能不在您这边，而是在 Snapchat 那边，该公司的支持团队可以帮助您解决这个问题。
- 在网络浏览器中
访问Snapchat 支持网站。(Snapchat Support)
- 从可用选项中选择我无法访问我的帐户。
- 选择(Choose)我登录时看到一条错误消息。
- 当网站询问您是否仍需要帮助时，选择“是”。
- (Fill)在表单中填写您的Snapchat帐户详细信息并提交。
- 等待收到(Wait)Snapchat的回复。
绕过(Bypass)C14A错误(C14A Error)并成功登录(Log)您的Snapchat帐户(Snapchat Account Successfully)
Snapchat 的登录错误C14A会阻止您访问您的帐户并使用该应用程序的各种功能。如上所述，出现此错误的原因有多种。幸运的是，您可以使用上述方法解决问题并成功登录您的帐户。
解决登录问题后，您可以开始在手机上
从Snapchat发送 GIF(start sending GIFs)、Snap(Snaps)和消息。
How to Fix the C14A Snapchat Error
Trying to lоg in to your Snаpchat account оnly to be greeted with an error message and a C14A code? The platform’s servers maу be down, causing login issueѕ еverywhere. There are other cаuses of this issυe as well. We’ll show уou how to fix the items that may bе causing this error in Snapсhat on your Apple iPhone or Android phone.
Other reasons you can’t log in to your Snapchat account are that your app has a minor problem, your VPN isn’t working well with the app, your app cache is faulty, you’re using an outdated app version, and more.
Check if Snapchat Is Down
When you can’t log in to your account in Snapchat, the first thing to check is if the platform’s servers are down. Snapchat’s servers may be experiencing an outage, breaking various features of the app.
You can use a site like Downdetector to check if Snapchat is down. If the site tells you that Snapchat is indeed experiencing problems, you have no option but to wait until the company resolves the issue and brings the service back up.
Quit and Relaunch Snapchat on Your Phone
In case you haven’t already done so, close and reopen the Snapchat app on your phone to potentially fix your app problems. Your app may have minor glitches, which you can resolve by quitting and reopening the app.
On Android
- Access your phone’s open app list by pressing the Recents button.
- Find and swipe up on Snapchat to close the app.
- Access your phone’s app drawer and tap Snapchat to relaunch the app.
- Sign in to your account in the app.
On iPhone
- Bring up your open app list by swiping up from the bottom of your iPhone’s screen and pausing in the middle.
- Swipe up on Snapchat to close the app.
- Relaunch the app by selecting Snapchat on your home screen.
- Log in to your account in the app.
Fix Snapchat Login Issue by Restarting Your iPhone or Android Phone
Sometimes, the issue isn’t with your apps but with your phone. Your iPhone or Android device may have a minor glitch, causing Snapchat to display a C14A error code. In this case, you can try to resolve your problem by restarting your phone.
On Android
- Access the Power menu by pressing and holding down the Power button.
- Select Restart in the menu to turn off and back on your phone.
- Launch Snapchat and try to log in to your account.
On iPhone
- Press Volume Up + Side or Volume Down + Side on your iPhone.
- Swipe the slider to turn off your phone.
- Turn your phone back on by pressing and holding down the Side button.
- Launch Snapchat and sign in to your account.
Turn Off Your VPN to Resolve a Snapchat Error Code C14A
When you have issues using an internet-enabled app like Snapchat, turn off your VPN service and see if that resolves your issue. Sometimes, a VPN app isn’t compatible with your internet apps, causing your apps not to work.
You can turn off your VPN by launching your app and disabling the service option. Then, open Snapchat and try to log in to your account.
If you succeed in logging in to your Snapchat account, your VPN is the culprit. In this case, either choose a new location in your VPN or get a new VPN.
Clear Your Snapchat App Cache
Nearly all apps create and store cache files on your phone to enhance your app usage experience. It’s possible Snapchat’s cache files have become corrupted, causing a C14A error in the app.
In this case, clear your app’s cache files, and your issue will be resolved. You don’t lose your messages or other account data when you do this. Note that clearing an app’s cache is only possible on an Android phone.
- Access your phone’s app drawer and find Snapchat.
- Tap and hold on the app and select App info.
- Choose Storage usage on the following screen.
- Select Clear cache to clear the app’s cached files.
- Launch the app and sign in to your account.
Fix Snapchat Support Code C14A by Updating Your App
One possible reason you get a C14A error is that your Snapchat app version is outdated. Older app versions often cause many issues, and one way to fix those issues is to bring your apps to the latest version.
On Android
- Open Google Play Store on your phone.
- Search for Snapchat.
- Select Update to update the application.
On iPhone
- Launch App Store on your iPhone.
- Select Updates at the bottom.
- Choose Update next to Snapchat on the list.
Uninstall and Reinstall Snapchat
If you continue to get a C14A error while trying to sign in to your account in Snapchat, reinstall your app to possibly fix your issue. This is because your app itself may be faulty, preventing you from accessing your account.
On Android
- Tap and hold on Snapchat in your app drawer and select Uninstall.
- Choose OK in the prompt.
- Open Play Store, find Snapchat, and select Install to reinstall the app.
On iPhone
- Tap and hold on Snapchat on your phone’s home screen.
- Choose Remove App > Delete App in the menu.
- Redownload the app by opening App Store, finding Snapchat, and tapping the download icon.
Contact Snapchat Support
If the above methods haven’t resolved your issue, your last resort is to contact Snapchat’s support team. The issue may not be on your end but on Snapchat’s end, which the company’s support team can help you with.
- Access the Snapchat Support site in your web browser.
- Select I can’t access my account from the available options.
- Choose I see an error message when I log in.
- Select Yes when the site asks if you still need help.
- Fill in the form with your Snapchat account details and submit the form.
- Wait to receive a response from Snapchat.
Bypass the C14A Error and Log In to Your Snapchat Account Successfully
Snapchat’s login error C14A prevents you from accessing your account and using the app’s various features. This error occurs for various reasons, as explained above. Luckily, you can resolve the issue and sign in to your account successfully using the methods above.
When you’ve fixed your login issue, you can start sending GIFs, Snaps, and messages from Snapchat on your phone.
