Crunchyroll类似于Netflix，但它播放的是漫画和动漫^{(streams manga and anime)}，而不是现实生活中的节目。它被全世界数百万人使用。即使您居住在美国^(United) 境外^(States)，您仍然可以使用VPN 服务访问^{(VPN service)}Crunchyroll。但是，除了定期关闭Crunchyroll服务器以进行^{(Crunchyroll)}维护和开发^{(maintenance and development)}之外，您可能也无法访问Crunchyroll。您的视频可能无法加载，或者您可能只会看到黑屏。当您遇到时，您将收到一条错误消息，并且应用程序没有响应^{(error message)}Crunchyroll不工作的问题。阅读本文以了解和修复相同的问题。

如何修复 Crunchyroll 无法正常工作的问题^{(How to Fix Crunchyroll Not Working Issue)}

Crunchyroll未加载问题的可能原因是：

• Crunchyroll 服务器停机
• 网络连接问题
• 广告拦截器干扰
• 防火墙冲突
• 第三方防病毒干扰

注意：^(Note:) Crunchyroll仅在美国提供。因此，如果您尝试在其他地方访问它，那么没有VPN 连接^{(VPN connection)}就无法做到这一点。因此，请确保您安装并连接到可靠且值得信赖的VPN 连接^{(VPN connection)}。为此，请阅读什么是VPN？它是如何^(How)工作的^(Works)？和有关如何^(How)在Windows 10上设置VPN的教程。

初步检查：Crunchyroll 服务器停机
^{(Preliminary Check: Crunchyroll Servers Down )}

如果您可以在PS4上不间断地访问该平台，则可能是Crunchyroll服务器宕机问题。它发生是因为：

• 如果太多用户^{(oo many users)}尝试同时访问该平台。
• 如果服务器停机进行维护^{( for maintenance)}。

因此，在继续其他故障排除方法之前，请通过DownDetector 网站进行检查。^{(DownDetector website)}

• 如果Crunchyroll服务器出现故障，请等到^(wait)停机时间结束。之后，重新启动应用程序。
• 如果没有问题，用户报告^{(User reports indicate no current problems at Crunchyroll)}会显示 Crunchyroll 消息中没有当前问题，如图所示。

注意：^(Note:)如果您使用 Google Chrome 网络^{(Chrome web)}浏览器访问Crunchyroll ，请阅读我们关于^{(Crunchyroll)}如何^(How)修复 Crunchyroll^{(Fix Crunchyroll)} Not Working on Chrome的独家指南。

方法 1：解决 Internet 连接问题
^{(Method 1: Troubleshoot Internet Connectivity Issues )}

如果您的路由器数天或数周未使用，它可能会冻结、滞后或无法正确发出信号。此外，如果网络速度^{(network speed)}不稳定或缓慢，那么Crunchyroll将面临连接到服务器的问题并导致Crunchyroll无法加载问题。执行^(Implement)以下操作并再次检查。

• 确保您有足够的带宽^{(adequate bandwidth)}。断开^(Disconnect)当前未使用的所有其他设备与Wi-Fi 网络的连接。^{(Wi-Fi network)}
• 确保您的互联网不会一直与系统断开连接。如果是这样，请改用以太网电缆^{(using an Ethernet cable)}连接它。

• ^{(Restart or Reset router )}分别按电源按钮^{(power button)}和重置按钮重新启动或重置路由器。

另请阅读：^{(Also Read:)}如何在Windows 10上提高^{(Windows 10)}WiFi 互联网速度^{(WiFi Internet Speed)}

方法 2：更改首选语言^{(Method 2: Change Preferred Language)}

每当您上网时，您都会使用您的首选语言进行浏览。由于它是一个全球平台，您可以访问^{(access content)}多种语言^{(multiple languages)}的内容，例如：

• 美国英语），
• 英语（英国），
• 西班牙语（拉丁美洲），
• 西班牙语（西班牙），
• 葡萄牙语（巴西），
• 葡萄牙语（葡萄牙），
• 法语（法国），
• 德语，
• 阿拉伯，
• 意大利语和
• 俄语。

在某些情况下，您的视频的音频内容与配音语言不匹配，从而导致Crunchyroll无法加载问题。按照以下步骤在Crunchyroll中更改您的首选语言：

1.在任何网络浏览器中导航到Crunchyroll 网站。^{(Crunchyroll website)}

2. 单击配置文件图标^{(Profile icon)}。

3.如图所示，从下拉菜单中选择设置选项。^(Settings)

4. 单击左侧窗格中的视频首选项^{(Video Preferences)}。

5. 现在，单击默认语言^{( Default Language)}的下拉选项。

6. 在这里，根据您的地区或选择选择^{(region or choice)}语言^(language)（例如英语（美国）^{(English (US))}）。

方法 3：调整视频质量设置^{(Method 3: Tweak Video Quality Settings)}

默认情况下，Crunchyroll具有视频质量的自动设置。如果您的网络连接^{(network connection)}不符合质量参数，那么您将面临Crunchyroll无法加载的问题。在这种情况下，您将面临他^(T)的视频需要一段时间来加载^{(his video is taking a while to load )}错误消息^{(error message)}。将视频质量^{(video quality)}设置为较低的标准，如下所示：

1. 打开您要流式传输的剧集。^(Episode)

2. 单击突出显示的齿轮图标^{(gear icon)}打开设置^(Settings)。

3. 在这里，选择质量^(Quality)选项。

4. 将质量^(Quality)更改为240、360 或 480p，^{(240, 360 or 480p)}而不是高清视频质量。

另请阅读：^{(Also Read:)}如何免费屏蔽^{(Block Ads)}Crunchyroll上的广告^(Free)

方法 4：更新网络驱动程序^{(Method 4: Update Network Drivers )}

如果您系统中的当前网络驱动程序与路由器或 Windows 操作系统^{(router or Windows OS)}不兼容/过时，那么您将面临Crunchyroll无法正常工作的问题。因此，建议您更新驱动程序如下：

1. 点击Windows 键^{(Windows key)}并输入设备管理器^{(device manager)}。单击打开^(Open)以启动它。

2. 双击 网络适配器^{(Network adapters)} 将其展开。

3. 现在，右键单击网络驱动程序^{(network driver)}（例如Intel(R) Dual Band Wireless-AC 3168）并单击更新驱动程序^{(Update driver)}，如下图所示。

4. 单击自动搜索驱动程序^{(Search automatically for drivers)}选项以自动查找并安装驱动程序。

5A。现在，驱动程序将更新到最新版本，如果它们没有更新。

5B。如果它们已经更新，屏幕将显示以下消息：您设备的最佳驱动程序已安装^{(The best drivers for your device are already installed)}。

6. 单击关闭^(Close)退出窗口。重新启动您的 PC，然后再次检查它。

另请阅读： ^{(Also Read: )}修复 Miracast在^{(Fix Miracast)}Windows 10上不起作用

方法 5：解决 Windows Defender 防火墙冲突^{(Method 5: Resolve Windows Defender Firewall Conflict)}

Windows 防火墙^{(Windows Firewall)}充当系统中的过滤器。但是，有时，潜在的程序也会被它阻止。因此^(Hence)，向程序添加例外或暂时禁用防火墙以解决Crunchyroll无法正常工作的问题。

方法 5A：将 Crunchyroll 异常添加到防火墙^{(Method 5A: Add Crunchyroll Exception to Firewall)}

 1.在Windows 搜索栏中^{(Windows Search bar)}键入 控制面板^{(Control Panel)}，然后单击打开^(Open)。

2. 在这里，设置View by: > Large icons ，然后单击 Windows Defender 防火墙^{(Windows Defender Firewall)} 继续。

3. 接下来，单击 允许应用程序或功能通过 Windows Defender 防火墙^{(Allow an app or feature through Windows Defender Firewall)}。

4A。通过勾选标记为Domain、Private 和 Public^{(Domain, Private & Public)}的复选框，搜索并允许Crunchyroll通过防火墙^(Firewall)。

注意：^(Note:)我们以Microsoft 桌面应用程序安装程序^{(Microsoft Desktop App Installer)}为例。

4B。或者，您可以单击  允许其他应用程序...^{(Allow another app… )}按钮浏览Crunchyroll应用程序并将其添加到列表中。然后，选中与之对应的框。

5. 最后，单击确定^(OK) 保存更改。

方法 5B：暂时禁用 Windows Defender 防火墙（不推荐）^{(Method 5B: Disable Windows Defender Firewall Temporarily (Not Recommended))}

注意：^{(Note: )}禁用防火墙会使您的系统更容易受到恶意软件或病毒攻击。因此^(Hence)，如果您选择这样做，请确保在解决问题后尽快启用它。

1. 导航至控制面板^{(Control Panel)}> Windows Defender 防火墙^{(Windows Defender Firewall)}，如上述方法 5A 所示^{(Method 5A)}。

2.从左侧窗格中选择打开或关闭 Windows Defender 防火墙选项。^{(Turn Windows Defender Firewall on or off)}

3. 检查域、公共和专用网络设置的^{(Domain, Public & Private network settings)}关闭 Windows Defender 防火墙（不推荐）^{(Turn off Windows Defender Firewall (not recommended))}选项。

4. 单击确定^(OK)保存更改并重新启动^(reboot)您的 Windows PC。

另请阅读：^{(Also Read:)} 15 种最佳 OpenLoad电影替代品^{(Movies Alternatives)}

方法 6：移除第三方防病毒干扰（如果适用）^{(Method 6: Remove Third-Party Antivirus Interference (If Applicable))}

在某些情况下，第三方防病毒软件^{(antivirus software)}也会阻止打开受信任的应用程序。要解决此问题，请暂时禁用 Windows 10 笔记本电脑/台式机上安装的第三方防病毒程序^{(antivirus program)}，以修复Crunchyroll无法正常工作的问题。

注意：^(Note:)我们以Avast Antivirus为例。

1. 导航到任务栏中的防^(Taskbar)病毒图标^{(Antivirus icon)}并右键单击它。

2. 现在，选择Avast shields 控制^{(Avast shields control )}选项。

3. 根据您的方便选择任一给定选项^(options)并确认屏幕上显示的提示。

• 禁用 10 分钟^{(Disable for 10 minutes)}
• 禁用 1 小时^{(Disable for 1 hour)}
• 禁用直到计算机重新启动^{(Disable until computer is restarted)}
• 永久禁用^{(Disable permanently)}

专业提示：如何再次启用 Avast Antivirus Shields^{(Pro Tip: How to Enable Avast Antivirus Shields Again)}

现在，如果您想重新打开防病毒保护^{(antivirus protection)}盾，请按照以下步骤操作：

1.如图所示，通过 Windows 搜索栏启动Avast Free Antivirus 。

2. 单击主屏幕^{(Home Screen)}上的打开^{(TURN ON)}以再次激活防护罩。

^{(Also Read:)}另请阅读：如何修复 Avast Web Shield 无法打开^(Turn)

方法 7：重置 Crunchyroll 应用程序^{(Method 7: Reset Crunchyroll App)}

如果您怀疑Crunchyroll无法正常工作的问题是由应用设置引起的，您可以按照以下步骤重置它们：

1. 同时按Windows + I keys 导航到设置^{(Settings )}。

2. 现在，单击应用程序^{(Apps )}，如图所示。

3. 然后，在Search this list fileld 中搜索^{(Search this list)}Crunchyroll。

4. 单击高级选项^{(Advanced options )}，如图所示突出显示。

5. 向下滚动单击重置^(Reset)按钮，如图所示。

6. 最后，点击Reset确认提示。

7. 完成后，重新启动 PC 并检查问题是否已解决。如果没有，请尝试下一个修复。

方法 8：重新安装 Crunchyroll 应用程序^{(Method 8: Reinstall Crunchyroll App)}

如果这些方法都没有帮助您，请尝试按照以下说明重新安装应用程序。Crunchyroll在通用 Windows 平台^{(Universal Windows Platform)}( UWP ) 中可用，因此您可以从^(UWP)Microsoft Store轻松下载。这当然应该解决Crunchyroll不加载问题。

1. 按照方法 8^{(Method 8)}中的说明导航到 WindowsSettings > Apps。

2. 点击Crunchyroll并选择卸载^{(Uninstall )}选项，如图所示。

3. 再次点击卸载^(Uninstall)确认。

4.重新启动^{(Restart )}您的 Windows 10 电脑。

5. 打开Microsoft Store 获取 Crunchyroll 网页^{(Microsoft Store Get Crunchyroll webpage)}。在这里，单击获取^(Get)按钮。

6. 现在，点击Open Microsoft Store中的Open Microsoft Store ? 迅速的。

7. 最后，点击安装^(Install)。

另请阅读：^{(Also Read: )} 15 个顶级免费体育流媒体网站

方法 9：联系支持团队^{(Method 9: Contact Support Team)}

如果您仍然面临Crunchyroll未加载问题，那么您需要联系Crunchyroll 支持^{(Crunchyroll support)}团队。

1. 在网络浏览器中打开Crunchyroll 新请求网页^{( Crunchyroll new request webpage)}。

2.在请在下面选择您的问题^{(Please choose your issue below)}下拉菜单中选择技术。^(Technical)

3. 在提交请求^{(Submit a request)}页面中，您需要提供您的电子邮件地址、问题类型和设备类型^{(Your email address, Problem type & Device type)}，如图所示。

4. 在提交请求^{(Submit a request)}页面中，提供主题、描述并添加附件^{(Subject, Description & add Attachment)}，如果需要解释问题。

5.等到^{( Wait)}您收到支持团队^{(support team)}的回复和所需的补救措施。

推荐的：^{(Recommended:)}

• 修复 Windows 10^{(Fix Windows 10)} 未安装音频^{(No Audio)} 设备^(Devices)
• 如何安装 Kodi 附加组件
• 修复家庭共享 YouTube 电视^{(Fix Family Sharing YouTube TV)}不起作用
• 如何在 Kodi 中添加收藏夹

我们希望本指南对您有所帮助，您可以修复 Crunchyroll 无法正常工作^{( fix Crunchyroll not working)} 或无法加载^{(or not loading)}的问题。让我们知道哪种方法最适合您。此外，如果您对本文有任何疑问/建议，请随时将它们放在评论部分。

How to Fix Crunchyroll Not Working

Crunchyroll is similar to Netflix but it streams manga and anime instead of real-life shows. It is used by millions of people all over the world. Even if you live outside the United States, you can still access Crunchyroll using a VPN service. However, apart from periodic Crunchyroll servers shut down for maintenance and development, you might not be able to access Crunchyroll otherwise too. Your video might not load and or you may only get a black screen instead. You will receive an error message along with no response from the application when you encounter Crunchyroll not working issue. Read this article to understand & fix the same.

How to Fix Crunchyroll Not Working Issue

Possible causes of Crunchyroll not loading issue are:

• Crunchyroll servers down
• Network connectivity issues
• Ad-blocker interference
• Firewall conflicts
• Third-party Antivirus interference

Note: Crunchyroll is exclusively available in the US. So, if you try to access it elsewhere, you cannot do that without a VPN connection. Hence, make you sure to install and connect to a reliable & trustworthy VPN connection. To do so, read What is VPN? How it Works? & tutorial on How to set up a VPN on Windows 10.

Preliminary Check: Crunchyroll Servers Down

If you can access the platform on PS4 without any interruptions, then it may be Crunchyroll servers down problem. It happens because:

• If too many users try to access the platform at the same time.
• If the servers are down for maintenance.

Thus, check it through DownDetector website before proceeding with other troubleshooting methods.

• If Crunchyroll servers are down, then wait until the downtime gets over. Thereafter, relaunch the application.
• If there is no issue, User reports indicate no current problems at Crunchyroll message will be displayed, as shown.

Note: If you use Google Chrome web browser to access Crunchyroll, read our exclusive guide on How to Fix Crunchyroll Not Working on Chrome.

Method 1: Troubleshoot Internet Connectivity Issues

If your router is left unused for many days or weeks, it might freeze, lag or not emit signals properly. Moreover, if the network speed is unstable or slow, then Crunchyroll will face issues connecting to the servers and lead to Crunchyroll not loading issue. Implement the following and check again.

• Ensure that you have adequate bandwidth. Disconnect all other devices from the Wi-Fi network, that are currently not in use.
• Ensure that your internet does not keep disconnecting from the system. If it does, connect it using an Ethernet cable instead.

• Restart or Reset router by pressing the power button & reset button respectively.

Also Read: How to Increase WiFi Internet Speed on Windows 10

Method 2: Change Preferred Language

Whenever you surf the internet, you use your preferred language for browsing. Since it is a worldwide platform, you can access content in multiple languages like:

• English (United States),
• English (United Kingdom),
• Spanish (Latin America),
• Spanish (Spain),
• Portuguese (Brazil),
• Portuguese (Portugal),
• French (France),
• German,
• Arabic,
• Italian and
• Russian.

In some instances, the audio content of your video will not match the dubbed language, thereby leading to Crunchyroll not loading issue. Follow these steps to change your preferred language in Crunchyroll:

1. Navigate to the Crunchyroll website in any web browser.

2. Click on the Profile icon.

3. Select the Settings option from the dropdown menu, as depicted.

4. Click on Video Preferences in the left pane.

5. Now, click on the dropdown option for Default Language.

6. Here, select the language as per your region or choice (e.g. English (US)).

Method 3: Tweak Video Quality Settings

By default, Crunchyroll has automated settings for video quality. If your network connection does not meet the quality parameters, then you will face Crunchyroll not loading issue. In this case, you will face This video is taking a while to load error message. Set the video quality to lower standards as follows:

1. Open the Episode you wish to stream.

2. Click on the gear icon, shown highlighted, to open Settings.

3. Here, select the Quality option.

4. Change the Quality to 240, 360 or 480p instead of HD video quality.

Also Read: How to Block Ads on Crunchyroll for Free

Method 4: Update Network Drivers

If the current network drivers in your system are incompatible/outdated in respect to the router or Windows OS, then you will face Crunchyroll not working issue. Therefore, you are advised to update the drivers as follows:

1. Hit the Windows key and type device manager. Click on Open to launch it.

2. Double-click on Network adapters to expand it.

3. Now, right-click on network driver (e.g. Intel(R) Dual Band Wireless-AC 3168) and click Update driver, as depicted below.

4. Click on Search automatically for drivers option to locate and install the driver automatically.

5A. Now, the drivers will update to the latest version, if they are not updated.

5B. If they are already updated, the screen will display the following message: The best drivers for your device are already installed.

6. Click on Close to exit the window. Restart your PC, and check for it again.

Also Read: Fix Miracast Not Working on Windows 10

Method 5: Resolve Windows Defender Firewall Conflict

Windows Firewall acts as a filter in your system. However, at times, potential programs are also blocked by it. Hence, add an exception to the program or disable the firewall temporarily to resolve Crunchyroll not working issue.

Method 5A: Add Crunchyroll Exception to Firewall

1. Type Control Panel in the Windows Search bar and click Open.

2. Here, set View by: > Large icons and click on Windows Defender Firewall to continue.

3. Next, click on Allow an app or feature through Windows Defender Firewall.

4A. Search and allow Crunchyroll through the Firewall by ticking the checkboxes marked Domain, Private & Public.

Note: We have shown Microsoft Desktop App Installer as an example.

4B. Alternatively, you can click on  Allow another app… button to browse and add the Crunchyroll app to the list. Then, check the boxes corresponding to it.

5. Finally, click OK to save the changes.

Method 5B: Disable Windows Defender Firewall Temporarily (Not Recommended)

Note: Disabling the firewall makes your system more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after you are done fixing the issue.

1. Navigate to Control Panel > Windows Defender Firewall as shown in the above Method 5A.

2. Select the Turn Windows Defender Firewall on or off option from the left pane.

3. Check Turn off Windows Defender Firewall (not recommended) option for Domain, Public & Private network settings.

4. Click OK to save changes and reboot your Windows PC.

Also Read: 15 Best OpenLoad Movies Alternatives

Method 6: Remove Third-Party Antivirus Interference (If Applicable)

In some cases, trusted applications are also prevented by the third-party antivirus software from being opened. To resolve the same, temporarily disable the third-party antivirus program installed on your Windows 10 laptop/desktop to fix Crunchyroll not working issue.

Note: We have shown Avast Antivirus as an example.

1. Navigate to the Antivirus icon in the Taskbar and right-click on it.

2. Now, select the Avast shields control option.

3. Choose any one of the given options according to your convenience and confirm the prompt displayed on the screen.

• Disable for 10 minutes
• Disable for 1 hour
• Disable until computer is restarted
• Disable permanently

Pro Tip: How to Enable Avast Antivirus Shields Again

Now, if you want to turn the antivirus protection shield back on, then follow these steps:

1. Launch Avast Free Antivirus via Windows search bar, as shown.

2. Click on TURN ON on the Home Screen to activate the shields again.

Also Read: How to Fix Avast Web Shield Won’t Turn on

Method 7: Reset Crunchyroll App

If you suspect Crunchyroll not working issue is being caused by app settings, you can reset them by following the below-mentioned steps:

1. Navigate to Settings by pressing Windows + I keys together.

2. Now, click on Apps as shown.

3. Then, search for Crunchyroll in Search this list fileld.

4. Click on Advanced options as shown highlighted.

5. Scroll down click on the Reset button, as shown.

6. Finally, confirm the prompt by clicking on Reset.

7. Once done, restart your PC and check if the issue has been resolved. If not, then try the next fix.

Method 8: Reinstall Crunchyroll App

If none of the methods have helped you, try reinstalling the app as explained below. Crunchyroll is available in Universal Windows Platform (UWP) and so you can download it easily from the Microsoft Store. This should certainly fix Crunchyroll not loading problem.

1. Navigate to Windows Settings > Apps as instructed in Method 8.

2. Click on Crunchyroll and select Uninstall option, as depicted.

3. Again, click on Uninstall to confirm.

4. Restart your Windows 10 PC.

5. Open Microsoft Store Get Crunchyroll webpage. Here, click on the Get button.

6. Now, click Open Microsoft Store in Open Microsoft Store? prompt.

7. Finally, click on Install.

Also Read: 15 Top Free Sports Streaming Sites

Method 9: Contact Support Team

If you are still facing Crunchyroll not loading issue, then you will need to contact Crunchyroll support team.

1. Open Crunchyroll new request webpage in a web browser.

2. Choose Technical in the Please choose your issue below drop-down menu.

3. In the Submit a request page, you will be required to furnish Your email address, Problem type & Device type as shown.

4. In the Submit a request page, provide the Subject, Description & add Attachment, if needed to explain the issue.

5. Wait until you receive a response & desired redressal from the support team.

Recommended:

• Fix Windows 10 No Audio Devices are Installed
• How to Install Kodi Add Ons
• Fix Family Sharing YouTube TV Not Working
• How to Add Favorites in Kodi

We hope that this guide was helpful and you could fix Crunchyroll not working or not loading issue. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, feel free to drop them in the comments section.

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• Fix NVIDIA Control Panel不开放

• Fix Windows无法完成格式

• Fix Computer直到重新启动多次

• Device Manager中的Fix Network Adapter Error Code 31

• Fix Ca没有打开Windows Defender

• Fix Alt+Tab不在Windows 10工作

• Windows 10中的Fix Black Desktop Background