亚马逊的 Fire TV Stick(Amazon’s Fire TV Stick)依靠互联网为您提供内容。如果您的设备无法连接到 Wi-Fi 网络,您将无法在电视上观看视频、连续剧、电影或任何其他内容。幸运的是,我们有几种方法可以解决您的问题。
当您的设备或路由器出现轻微技术故障时,通常会出现上述问题。您可以通过在设备上到处调整一些选项来解决这些问题。这是如何做到这一点的。
检查您的 Wi-Fi 连接状态
您的Fire TV Stick可能已连接到您的 Wi-Fi 网络,但未连接到互联网(connected to your Wi-Fi network but not the internet)。当您的路由器无法与您的互联网服务提供商建立连接时,就会发生这种情况。
检查是否是这种情况的一种方法是查看Stick上的网络状态。
- 在Fire(Fire) TV Stick 的主屏幕上选择设置。
- (Choose Network)在设置(Settings)页面
上选择网络。
- 在列表中突出显示(Highlight)您的 Wi-Fi 网络,然后按Fire TV Stick遥控器
上的Play/Pause按钮。
- 您的Fire TV Stick将显示您的互联网连接详细信息,以及您是否连接到互联网。
重新启动您的 Wi-Fi 路由器
如果您的Fire TV Stick连接到路由器但未连接到互联网,则您的路由器遇到连接问题。在这种情况下,请重新启动路由器并查看是否可以解决问题。
重新启动大多数路由器(restart most routers)的一种方法是在网络浏览器中访问设备的网页,打开维护(Maintenance)或类似选项卡,然后选择重新启动(Restart)路由器(Router)。
如果您不确定如何操作,请关闭路由器的电源插座开关,然后再打开。这将使您的调制解调器重新启动。
然后,尝试将您的Fire TV Stick连接到您的路由器,看看它是否有效。
重新启动您的亚马逊火棒
您的Fire TV Stick的小故障可能会导致您遇到的网络问题。但是,几乎所有这些问题的快速解决方法是重新启动您的Stick ..
重新启动 Stick(Restarting your Stick)会关闭所有正在运行的服务和应用程序并重新启动所有这些项目。这有助于解决许多小问题。
- 选择Fire TV Stick 主屏幕上的齿轮图标。
- 在设置中选择我的 Fire TV。
- 在打开的菜单中选择重新启动。(Restart)
- 在提示中选择重新启动(Choose Restart)以确认您的选择。
- 将您的Fire TV Stick连接到您的 Wi-Fi 网络。
忘记(Forget)并重新加入您的 Wi-Fi 网络(Rejoin Your Wi-Fi Network)
当您在将Fire TV Stick连接到 Wi-Fi 网络时遇到问题时,值得将您的连接删除并重新添加到已保存的网络列表中。这有助于您的设备与路由器建立新的连接。
您需要您的 Wi-Fi 密码(your Wi-Fi password)才能重新连接到您的网络,因此请随身携带。
- 打开Fire TV Stick上的设置。
- 在设置中选择网络。
- 在列表中突出显示(Highlight)您的网络,然后按遥控器上的菜单(Menu)按钮(三个水平线)。
- 按(Press)遥控器上的选择(Select)按钮忘记网络。
- 删除网络后,在列表中选择您的网络。
- 输入(Enter)您的网络密码并选择连接(Connect)。
您的 Wi-Fi 现在应该连接到您的Fire TV Stick。如果不是这种情况,请继续阅读。
将Fire TV Stick连接到隐藏的 Wi-Fi 网络(Hidden Wi-Fi Network)
如果您的网络是隐藏的 Wi-Fi 网络(意味着它不广播其 SSID(it doesn’t broadcast its SSID)),您必须按照特定程序将Fire TV Stick连接到该网络。这是因为您不会在常规列表中找到您的网络。
将您的 Wi-Fi 网络密码放在手边,因为您需要它来建立连接。
- 访问(Access Settings)Fire TV Stick上的设置。
- 在设置中选择网络。
- 选择加入其他网络。
- 输入您的 Wi-Fi 网络的确切名称,然后选择下一步(Next)。
- 为您的无线网络选择安全类型。
- 输入(Enter)您的网络密码,然后选择Next。
- 查看输入的详细信息,如果一切正常,请选择Connect。
更新您的亚马逊消防电视棒
亚马逊经常为(Amazon)Fire TV Stick推送各种软件更新,因此您的设备出现的错误和问题最少。您的Stick未连接到Wi-Fi可能是系统错误的结果,您可以通过更新Stick的软件版本来解决。
因此,您必须将设备插入以太网(Ethernet),因为Wi-Fi连接无法下载更新。完成后,请按照以下步骤获取最新更新:
- 打开Fire TV Stick上的设置。
- 在设置中选择我的 Fire TV。
- 选择关于。
- 选择检查(Select Check)更新以(Updates)查找最新的软件更新。
- 选择安装更新(Choose Install Update)开始安装更新。
- 尝试将Fire TV Stick连接到 Wi-Fi 网络。
出厂重置您的消防电视棒
如果没有其他方法,请将您的 Fire TV (reset your Fire TV) Stick重置为出厂设置。这样做会删除所有内容并恢复Stick上的默认出厂设置。这有助于解决因Stick配置错误引起的问题。
请记住,在重置(Remember)Fire TV Stick时,您将丢失所有已安装的应用程序及其数据。重置完成后,您可以根据需要重新安装您喜欢的应用程序(reinstall your favorite apps)。
- 在Fire TV Stick上启动设置(Settings)。
- 在设置中选择我的 Fire TV。
- 选择重置为出厂默认设置。
- 在打开的提示中选择重置。(Reset)
- 按照屏幕上的重置说明进行操作。
- (Set up your Fire TV Stick)从头开始
设置您的 Fire TV Stick 。
绕过 Fire TV 设备的Wi-Fi 连接问题(Wi-Fi Connection Problems)
Fire TV Stick 的Wi-Fi连接问题并不难处理。您可以通过重新启动Stick、更改 Stick 上的一些选项或(Stick)重新启动路由器
来修复(fix most minor glitches)导致问题的大多数小故障。
完成后,您的流媒体设备将连接到互联网,允许您访问所有多媒体内容。享受!
How to Fix Fire Stick Won’t Connect to Wi-Fi
Amazon’s Fire TV Stick relies on the internet to serve you content. If your device has trouble connecting to a Wi-Fi network, you won’t be able to watch videos, series, movies, or any other content on your TV. Luckily, we have a few ways to resolve your problem.
The above issue usually occurs when your device or router has minor technical glitches. You can fix these issues by tweaking a few options here and there on your device. Here’s how to do that.
Check Your Wi-Fi Connection Status
It’s possible your Fire TV Stick is connected to your Wi-Fi network but not the internet. This happens when your router can’t establish a connection with your internet service provider.
One way to check if that’s the case is by looking at the network status on your Stick.
- Select Settings on your Fire TV Stick’s home screen.
- Choose Network on the Settings page.
- Highlight your Wi-Fi network on the list and press the Play/Pause button on your Fire TV Stick remote.
- Your Fire TV Stick will display your internet connection details, also whether you’re connected to the internet or not.
Reboot Your Wi-Fi Router
If your Fire TV Stick is connected to the router but not the internet, your router is experiencing connectivity issues. In this case, reboot your router and see if that fixes the problem.
One way to restart most routers is to access your device’s web page in your web browser, open the Maintenance or similar tab, and choose Restart The Router.
If you aren’t sure how to do that, turn your router’s power socket switch off and back on. This will give your modem a reboot.
Then, try connecting your Fire TV Stick to your router and see if it works.
Restart Your Amazon Fire Stick
Your Fire TV Stick’s minor glitches can cause network issues like the one you’re experiencing. However, a quick fix to nearly all these problems is to reboot your Stick..
Restarting your Stick closes all the running services and apps and relaunches all those items. This helps fix many minor problems.
- Select the cog icon on your Fire TV Stick’s home screen.
- Choose My Fire TV in Settings.
- Select Restart in the menu that opens.
- Choose Restart in the prompt to confirm your choice.
- Connect your Fire TV Stick to your Wi-Fi network.
Forget and Rejoin Your Wi-Fi Network
When you face issues connecting your Fire TV Stick to your Wi-Fi network, it’s worth removing and re-adding your connection to the saved network list. This helps your device establish a fresh connection with your router.
You’ll need your Wi-Fi password to reconnect to your network, so keep that handy.
- Open Settings on your Fire TV Stick.
- Choose Network in Settings.
- Highlight your network on the list and press the Menu button (three horizontal lines) on your remote.
- Press the Select button on your remote to forget the network.
- After removing the network, select your network on the list.
- Enter your network’s password and select Connect.
Your Wi-Fi should now connect to your Fire TV Stick. If that’s not the case, keep reading.
Connect the Fire TV Stick to a Hidden Wi-Fi Network
If yours is a hidden Wi-Fi network (meaning it doesn’t broadcast its SSID), you’ll have to follow a specific procedure to connect your Fire TV Stick to that network. This is because you won’t find your network on the regular list.
Keep your Wi-Fi network’s password handy, as you’ll need that to make the connection.
- Access Settings on your Fire TV Stick.
- Select Network in Settings.
- Choose Join Other Network.
- Type the exact name of your Wi-Fi network and select Next.
- Choose the security type for your wireless network.
- Enter your network’s password and select Next.
- Review the entered details, and if everything looks good, choose Connect.
Update Your Amazon Fire TV Stick
Amazon often pushes various software updates for Fire TV Stick, so you have minimum bugs and issues with your device. Your Stick not connecting to Wi-Fi may be the result of a system bug, which you can resolve by updating your Stick’s software version.
So you’ll have to plug your device into Ethernet since the Wi-Fi connection isn’t working to be able to download the updates. When you’ve done that, follow these steps to get the latest updates:
- Open Settings on your Fire TV Stick.
- Select My Fire TV in Settings.
- Choose About.
- Select Check for Updates to find the latest software updates.
- Choose Install Update to begin installing the updates.
- Try connecting your Fire TV Stick to your Wi-Fi network.
Factory Reset Your Fire TV Stick
If nothing else works, reset your Fire TV Stick to the factory settings. Doing so erases all content and restores the default factory settings on your Stick. This helps fix the issues caused by your Stick’s faulty configuration.
Remember that you’ll lose all your installed apps and their data while resetting the Fire TV Stick. Once the reset is done, you can reinstall your favorite apps if you want.
- Launch Settings on your Fire TV Stick.
- Select My Fire TV in Settings.
- Choose Reset to Factory Defaults.
- Select Reset in the prompt that opens.
- Follow the on-screen reset instructions.
- Set up your Fire TV Stick from scratch.
Get Around Fire TV Device’s Wi-Fi Connection Problems
Fire TV Stick’s Wi-Fi connection problems aren’t too difficult to deal with. You can fix most minor glitches causing the issue by rebooting your Stick, changing a few options on the Stick, or restarting your router.
Once you’ve done that, your streaming device will connect to the internet, allowing you to access all your multimedia content. Enjoy!