Firefox是最安全的上网浏览器之一。但是您可能会遇到Firefox无法加载页面的问题,这很烦人。由于浏览器缓存(browser cache)损坏、互联网连接问题、不兼容的加载项或浏览器中的扩展,您可能会遇到此错误。Firefox在更新问题后无法加载页面的主要原因之一是由于您令人难以置信的安全套件(security suite)保护您的浏览器无法访问网页。如果您遇到此问题,那么本指南将帮助您解决相同的问题。所以,继续阅读!
如何修复 Firefox 无法在 Windows 10 上加载页面(How to Fix Firefox Not Loading Pages on Windows 10)
通常在更新后,您可能会遇到Firefox无法加载页面的问题。(Firefox)我们已在本文中编译了此问题的所有可能修复程序。但在尝试重要的故障排除方法之前,您应该执行一些基本的故障排除步骤
这是网页背后最明显的原因,而不是加载问题。当您的互联网连接(internet connectivity)不是最佳时,连接会更频繁地中断。您可以运行Speedtest以了解您的网络速度(network speed)。如果您的网速较慢,(internet speed)请从您的ISP切换到新的更快的互联网套餐(faster internet package)。
尽管如此,如果即使在重新启动 PC 后问题仍然存在,请按照这些有效的故障排除方法来修复Firefox无法加载页面的问题。
方法一:以安全模式打开(Method 1: Open in Safe Mode)
您可以通过在安全模式下打开Firefox轻松解决此问题。这是一个基本的故障排除工具,用于修复Firefox中的问题。这将禁用所有扩展。请按照以下步骤操作。
1. 同时按Windows + R keys启动运行(Run)对话框。
2.输入firefox -safe-mode并按Enter 键(Enter key)。
这将以安全模式启动Firefox。
方法二:修改火狐连接设置(Method 2: Modify Firefox Connection Settings)
如果您通过代理服务器连接到Firefox,您可能无法加载Firefox网页。要检查Firefox 连接(Firefox connection)设置,请按照以下步骤操作。
1. 打开火狐(Firefox)浏览器并点击菜单(menu )图标。
2. 选择设置(Settings )选项。
3. 在常规(General)菜单中,单击网络设置(Network Settings)下的设置...。(Settings… )
4. 现在,选择无代理(No proxy )选项,如下所示。
5. 然后,单击确定(OK )保存更改。
6. 最后,重启Firefox并检查问题是否解决。
方法 3:切换到标准跟踪保护(Method 3: Switch to Standard Tracking Protection)
您可以在Firefox(Firefox)中享受三个级别的安全性。它们是Standard 、 Strict 和 Custom(Standard, Strict, and Custom)。标准安全套件(security suite)更适合您的浏览器,以避免Firefox在更新问题后无法加载页面。如果您在浏览器中启用了其他安全跟踪保护,请按照以下步骤切换到标准(Standard)跟踪保护。
1. 启动Firefox并从地址栏中输入about:preferences#privacy Enter 键(Enter key)。
2. 现在,在浏览器隐私(Browser Privacy)部分选择标准(Standard )选项。
3. 然后,单击重新加载所有选项卡(Reload All Tabs)按钮。
另请阅读:(Also Read:)如何在Google Chrome中清除(Google Chrome)缓存和 Cookie(Cache and Cookies)
方法四:清除火狐浏览器缓存(Method 4: Clear Firefox Browser Cache)
诸如损坏的浏览器缓存(browser cache)之类的临时文件可能会导致最终用户连接中断。当您上网(Internet)时,这可能会导致此问题。尝试清除浏览器缓存(browser cache)并检查是否已修复错误。以下是删除Firefox 浏览器(Firefox browser)缓存的一些说明。
1. 启动火狐(Firefox)浏览器。
2. 现在,单击下图中突出显示的菜单图标。(menu )
3. 在这里,从下拉列表中选择设置选项,如图所示。(Settings )
4. 现在,导航到左侧窗格中的隐私和安全部分(Privacy & Security )
5. 向下滚动到Cookie 和站点数据(Cookies and Site Data)部分,然后单击清除数据…(Clear Data… )选项,如下图所示。
6. 在这里,取消选中Cookies 和站点数据(Cookies and Site Data )框并确保选中缓存的 Web 内容(Cached Web Content)框,如下所示。
注意:(Note:)取消选中Cookie 和站点数据(Cookies and Site Data)将清除Firefox存储的所有 cookie 和站点数据,让您退出网站,并删除离线 Web 内容(offline web content)。而清除缓存的 Web 内容(Cached Web Content)不会影响您的登录。
7. 最后,点击清除(Clear )按钮清除Firefox缓存的 cookie。
8. 然后,单击管理数据...(Manage Data…)按钮。
9. 在搜索网站(Search websites)字段中输入您要删除其 cookie 的网站名称。
10A。选择网站并单击删除选定(Remove Selected)项以仅删除选定的项目。
10B。或者,选择全部删除(Remove All)以删除所有 cookie 和存储数据。
11. 最后,单击保存更改(Save Changes) 按钮。
12. 关闭浏览器并重启(reboot) 你的电脑(your PC),检查你是否再次遇到错误。
方法 5:删除 Firefox 首选项文件(Method 5: Delete Firefox Preference Files)
如果这些方法都没有为您提供解决此问题的方法,您可以按照以下说明删除Firefox 首选项(Firefox preference)文件。
1. 启动Firefox并单击菜单( Menu )图标。
2. 现在,选择帮助(Help )选项,如下所示。
3. 现在,选择更多故障排除信息(More troubleshooting information ),如图所示。
4. 现在,在应用程序基础(Application Basics )部分中,单击更新文件夹( the Update Folder) 选项下的打开文件夹。(Open Folder )
5. 现在在文件资源管理器(File Explorer)中,如果您有prefs.js文件,则删除或重命名(delete or rename)它们。
6. 最后,重新启动Firefox并检查您是否再次遇到此问题。
另请阅读:(Also Read:)如何修复 Firefox 黑屏问题(Fix Firefox Black Screen Issue)
方法六:关闭硬件加速(Method 6: Turn off Hardware Acceleration)
如果您的浏览器在图形处理器和驱动程序设置方面存在问题,您可能会遇到这种情况。您可以尝试按照以下步骤将其关闭。
1. 转到Firefox浏览器并单击菜单(Menu )图标。
2. 现在,从下拉菜单中,单击设置(Settings ),如图所示。
3. 向下滚动到性能(Performance )菜单并取消选中使用推荐的性能设置(Use recommended performance settings)。
4. 然后,也取消选中“可用时使用硬件加速(Use hardware acceleration when available )”选项。
5. 现在,同时按住Ctrl + Shift + Q keys 退出浏览器。
6. 重新启动浏览器(browser)并检查您是否已修复Firefox无法加载页面的问题。
方法 7:在故障排除模式下重新启动 Firefox(Method 7: Restart Firefox in Troubleshoot Mode)
在故障排除模式下重新启动Firefox将禁用所有扩展、关闭硬件加速(hardware acceleration)、使用默认工具栏(use default toolbar)设置、主题和所有其他功能。这将帮助您解决此问题。因此,要在故障排除模式下重新启动Firefox,请按照以下步骤操作。
1. 启动Firefox并单击菜单( Menu )图标,如下图所示。
2. 现在,选择帮助(Help )选项,如下所示。
3. 然后,单击故障排除模式...(Troubleshoot Mode… ),如图所示。
注意:(Note: )您也可以在打开Firefox时按(Firefox)Shift 键(Shift key )以在故障排除模式下启动它。
4. 然后,单击重新启动(Restart )按钮确认提示。
5.再次点击(Again)打开(Open)按钮确认提示。
现在,检查您是否再次遇到错误。
注意:(Note: )要关闭故障排除模式,请按照步骤 1 和 2(Steps 1 & 2)操作,然后单击关闭故障排除模式(Turn Troubleshoot Mode off ),如图所示。
另请阅读:(Also Read:)如何修复 Firefox(Fix Firefox)不播放视频(Videos)
方法 8:在 Firefox 中更新扩展(Method 8: Update Extensions in Firefox)
如果您在浏览器中启用了任何有问题的扩展程序,您可能会遇到更新后Firefox无法加载页面的问题。要解决它,请更新浏览器中的扩展(以修复错误)。以下是更新Firefox扩展的一些说明。
1. 单击Firefox浏览器中的(Firefox)菜单(Menu )图标。
2. 点击加载项和主题(Add-ons and themes),如图所示。
3.在这里,单击左侧窗格中的扩展,然后单击与您的扩展相对应的(Extensions )齿轮图标(gear icon )。
4. 现在,选择检查更新(Check for Updates )选项,如图所示。
5A。现在,如果您发现任何更新,请按照屏幕上的说明更新您的扩展程序(on-screen instructions to update your extension)。
5B。如果没有可用的更新,则会显示未找到更新(No updates found)消息。
方法 9:在 Firefox 中禁用或删除扩展(Method 9: Disable or Remove Extensions in Firefox)
如果您没有通过更新Firefox扩展获得任何修复,您可以按照下面提到的步骤禁用它们。
选项 1:禁用扩展(Option 1: Disable Extensions)
1. 导航到Firefox 附加组件和主题(Firefox Add-ons and themes)页面,如方法 7(Method 7)所示。
2. 然后,单击左侧窗格中的Extensions并(Extensions )关闭(Off)扩展的切换(toggle)开关(例如Grammarly for Firefox)。
同样,一一禁用所有扩展,并通过反复检查来检查导致问题的原因。
选项 2:删除扩展(Option 2: Remove Extensions)
1. 前往Mozilla Firefox > Add-ons and themes > Extensions,如方法 7(Method 7)所示。
2. 单击扩展旁边的三个点图标,然后选择(three dots icon )删除(Remove )选项,如图所示。
方法 10:禁用 DNS 预取(Method 10: Disable DNS Prefetch)
DNS预取功能可能会加快Firefox中的浏览速度。有时当它崩溃时,此功能可能会干扰网站的正常加载。尝试按照以下说明禁用DNS预取功能。
1. 打开Firefox并在地址栏中输入about:config并按(about:config )Enter 键(Enter key)。
2. 现在,单击接受风险并继续(Accept the Risk and Continue )选项。
3.在搜索栏中输入network.dns.disablePrefetch并按(network.dns.disablePrefetch )Enter 键(Enter key)。
4. 在这里,单击切换按钮(toggle button)将network.dns.disablePrefetch从False变为True。
5. 最后,重新加载网站( reload the site)并检查您是否再次遇到问题。
另请阅读:(Also Read:) 修复(Fix Server)Firefox中未找到服务器的错误(Found Error)
方法 11:禁用 IPv6(Method 11: Disable IPv6)
(IPV6 protocol)一些浏览器默认使用IPV6 协议。但是,有时此浏览器可能会干扰您的浏览器,从而导致这些问题。要解决这些错误,请按照以下说明禁用IPV6。
1. 打开Firefox并转到about:config页面,然后单击Accept the Risk and Continue按钮,如图所示
2. 在这里,从搜索首选项名称(Search preference name )字段中搜索network.dns.disableIPv6 。
4. 现在,通过单击下面突出显示的切换按钮将设置更改为(toggle)True 。
5. 最后,重新加载页面(reload the page)。
方法 12:运行恶意软件扫描(Method 12: Run Malware Scan)
请按照以下步骤运行恶意软件扫描以修复Firefox无法加载页面的问题。
1. 同时按Windows + I keys 启动 设置(Settings)。
2. 在这里,单击 更新和安全(Update & Security) 设置,如图所示。
3. 转到 左侧窗格中的Windows 安全性。(Windows Security)
4. 单击右窗格中的 病毒和威胁防护(Virus & threat protection) 选项。
5. 单击 快速扫描(Quick Scan) 按钮搜索恶意软件。
6A。扫描完成后,将显示所有威胁。单击(Click)当前威胁(Current threats)下 的 开始操作 (Start Actions )。
6B。如果您的设备中没有威胁,设备将显示 无当前威胁 (No current threats )警报。
另请阅读:(Also Read:) 修复(Fix)Firefox上的连接不安全错误(Secure Error)
方法13:更新火狐(Method 13: Update Firefox)
如果您的网页(web page)没有在Firefox中加载,则可能有任何更新等待下载。Firefox经常发布更新以修复其中的错误。因此(Hence),请按照以下说明更新Firefox以解决此问题。
1. 转到Firefox浏览器并选择菜单(menu)图标。
2. 现在,选择帮助(Help )选项,如下所示。
3. 然后,点击关于 Firefox(About Firefox ),如下图所示。
4A。如果您的Firefox是最新的,它会显示Firefox is up to date。
4B。如果有可用更新,请按照屏幕上的说明更新 Firefox(on-screen instructions to update Firefox)。
方法 14:刷新 Firefox(Method 14: Refresh Firefox)
通过刷新浏览器,Firefox将保存;
- 书签
- 浏览和下载历史
- 密码、Cookie
- 网络表单自动填充信息
- 个人词典
但它会删除以下数据。
- 扩展和主题
- 网站权限
- 修改首选项
- 添加了搜索引擎
- DOM 存储
- 安全证书和设备设置(security certificate and device settings)
- 下载操作
- 用户(User)样式和工具栏(Toolbar)自定义。
以下是一些刷新Firefox以解决Firefox无法加载页面问题的说明。
1. 启动Firefox浏览器并进入Firefox 帮助(Firefox help)菜单,如方法 13(Method 13)所示。
2. 现在,选择更多故障排除信息(More troubleshooting information )选项,如图所示。
3. 现在,单击Refresh Firefox…突出显示的选项。
4. 然后,如图所示单击刷新 Firefox(Refresh Firefox )按钮。
5. 然后,单击“导入向导( Import Wizard)”窗口中的“完成”。(Finish )
6. 最后,点击Let’s go! 继续浏览您的浏览的选项。
注意:(Note:)您可以选择还原所有窗口和选项卡(Restore all windows & tabs)或仅还原您想要的那些(Restore only the ones you want)。
注意:(Note: )刷新浏览器后,您的旧Firefox 配置文件(Firefox profile)将放置在您的桌面上,并带有一个名为Old Firefox Data的文件夹。您可以从此文件夹中将 Firefox 数据恢复到新的配置文件中。(Firefox data)如果您不需要此文件夹,您可以随时将其删除。
另请阅读:(Also Read:)如何在Chrome中启用(Chrome)隐身模式(Incognito Mode)
方法 15:创建新的 Firefox 配置文件(Method 15: Create New Firefox Profile)
创建新的配置文件可能有助于解决Firefox无法加载页面的问题。确保不使用旧Firefox 配置文件(Firefox profile)中的任何信息。按照下面列出的步骤创建新的Firefox 配置文件(Firefox profile),以修复Firefox在更新后无法加载页面的问题。
注意(Note):在执行这些步骤之前,如果Firefox处于打开状态,您需要将其关闭。
1. 同时按Windows + R keys启动运行对话框(Run Dialog Box)。
2. 键入firefox.exe -P并按Enter 键(Enter key)。
3. 单击创建配置文件...(Create Profile…)按钮。
4.在创建配置文件向导(Create Profile Wizard)窗口中单击下一步。(Next)
5. 然后输入新的配置文件名称(Enter new profile name) 并点击完成(Finish)。
方法 16:重新安装 Firefox(Method 16: Reinstall Firefox)
如果您在Firefox中有损坏的安装文件,您可以通过重新安装轻松解决它们。这将修复Firefox在更新后无法加载页面的问题。按照下面提到的步骤重新安装Firefox以修复Firefox无法加载页面的问题。
1. 按 Windows 键(Windows key),键入 应用程序和功能(apps and features),然后单击 打开(Open)。
3. 向下滚动并选择Mozilla Firefox。
4. 单击卸载(Uninstall) 按钮。
5. 然后,在确认弹出窗口中单击卸载。(Uninstall)
6. 现在,通过单击是确认( Yes)用户帐户控制(User Account Control)提示。
7.在Mozilla Firefox 卸载(Mozilla Firefox Uninstall)向导中单击Next >
8. 现在,点击卸载(Uninstall)。
9. 最后,单击完成(Finish)关闭向导。
10. 现在,按Windows 键(Windows key),键入 %localappdata%,然后单击 打开(Open) 以转到 AppData 本地( AppData Local) 文件夹。
11. 现在,右键单击(right-click )Mozilla文件(Mozilla )夹并将其删除(delete)。
12. 再次按Windows 键(Windows key),键入 %appdata%,然后单击 打开(Open) 以转到 AppData Roaming 文件夹。
13.删除(Delete)Mozilla文件夹 , 如 步骤 11(step 11)所示。
14. 最后,重启你的电脑(restart your PC)。
15.然后,从官网下载(official website)Mozilla Firefox。
16. 运行Firefox 安装程序(Firefox Installer)以在您的系统中安装浏览器。
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我们希望本指南对您有所帮助,您可以修复Firefox 无法加载页面(Firefox not loading pages)的问题。让我们知道哪种方法最适合您。另外,如果您对本文有任何疑问或建议,请随时将它们放在评论部分。
How to Fix Firefox Not Loading Pages
Firefox iѕ one of the safest browsers tо surf the internet. But you cаn face Firefox not loading pages isѕue which can be annoying. You may face this errоr due to corrupt browser сachе, internet connectivity issues, incompatible add-ons, or extensіons in your browѕer. One of the primary reasons for Firefox not loading pages аfter update issue is due to your іncredible security suіte protecting your browser from accessing web pages. If you are facing this issue, then this guide will helр you rеsolve the same. So, continue reading!
How to Fix Firefox Not Loading Pages on Windows 10
You may face Firefox not loading pages issue usually after an update. We have compiled all the possible fixes to this issue in this article. But before trying significant troubleshooting methods, you should perform some basic troubleshooting steps
- Reboot your PC
- Check the internet connection
This is the most apparent reason behind web pages, not loading issues. When your internet connectivity is not optimum, the connection interrupts more frequently. You can run Speedtest to know your network speed. Switch to a new faster internet package from your ISP if you have a slow internet speed.
Still, if the issue persists even after restarting your PC, follow these effective troubleshooting methods to fix Firefox not loading pages issue.
Method 1: Open in Safe Mode
You can easily resolve this issue by opening Firefox in safe mode. This is a basic troubleshooting tool to fix issues in Firefox. This will disable all the extensions. Follow the below steps.
1. Press Windows + R keys simultaneously to launch the Run dialog box.
2. Type firefox -safe-mode and press the Enter key.
This will start Firefox in safe mode.
Method 2: Modify Firefox Connection Settings
If you are connecting to Firefox via a proxy server, you may not be able to load Firefox webpages. To check Firefox connection settings, follow the below-mentioned steps.
1. Open Firefox browser and click on the menu icon.
2. Select the Settings option.
3. In the General menu, click on Settings… under Network Settings.
4. Now, select the No proxy option as shown below.
5. Then, click on OK to save the changes.
6. Finally, restart Firefox and check if the issue is fixed.
Method 3: Switch to Standard Tracking Protection
You may enjoy three levels of security in Firefox. They are Standard, Strict, and Custom. The standard security suite is better suited for your browser to avoid Firefox not loading pages after the update issue. If you have other security tracking protection enabled in the browser, follow the below-mentioned steps to switch to Standard tracking protection.
1. Launch Firefox and type about:preferences#privacy from the address bar and hit Enter key.
2. Now, select the Standard option in the Browser Privacy section.
3. Then, click on Reload All Tabs button.
Also Read: How to Clear Cache and Cookies in Google Chrome
Method 4: Clear Firefox Browser Cache
Temporary files like a corrupt browser cache might cause interruptions in the end-user connection. This may lead to this issue when you surf the Internet. Try clearing the browser cache and check if you have fixed the error. Here are a few instructions to remove the Firefox browser cache.
1. Launch the Firefox browser.
2. Now, click on the menu icon as highlighted in the pic below.
3. Here, select the Settings option from the drop-down list as shown.
4. Now, navigate to the Privacy & Security section in the left pane
5. Scroll down to the Cookies and Site Data section and click on Clear Data… option as shown in the pic below.
6. Here, uncheck the Cookies and Site Data box and make sure you check the Cached Web Content box, as shown below.
Note: Unchecking Cookies and Site Data will clear all cookies and site data stored by Firefox, sign you out of websites, and remove offline web content. Whereas clearing Cached Web Content will not affect your logins.
7. Finally, click on the Clear button to clear the Firefox cached cookies.
8. Then, click on the Manage Data… button.
9. Type the site name in the Search websites field whose cookies you want to remove.
10A. Select the websites and click on Remove Selected to remove only the selected items.
10B. Alternatively, select Remove All to remove all cookies and storage data.
11. Finally, click on the Save Changes button.
12. Close the browser and reboot your PC, check if you face the error again.
Method 5: Delete Firefox Preference Files
If none of the methods have given you the fix for this issue, you can delete the Firefox preference files as instructed below.
1. Launch Firefox and click on the Menu icon.
2. Now, select the Help option, as highlighted below.
3. Now, select the More troubleshooting information as shown.
4. Now, in the Application Basics section, click on Open Folder under the Update Folder option.
5. Now in the File Explorer, if you have prefs.js files, then delete or rename them.
6. Finally, relaunch Firefox and check if you face the issue again.
Also Read: How To Fix Firefox Black Screen Issue
Method 6: Turn off Hardware Acceleration
You may face this if your browser has some issues with graphical processors and driver setups. You can try turning it off by following the below-mentioned steps.
1. Go to Firefox browser and click on the Menu icon.
2. Now, from the drop-down menu, click on Settings as shown.
3. Scroll down to the Performance menu and uncheck the Use recommended performance settings.
4. Then, uncheck the Use hardware acceleration when available option too.
5. Now, press and hold Ctrl + Shift + Q keys together to quit the browser.
6. Relaunch the browser and check if you have fixed Firefox not loading pages issue.
Method 7: Restart Firefox in Troubleshoot Mode
Restarting Firefox in troubleshooting mode will disable all the extensions, turn off hardware acceleration, use default toolbar settings, themes, and all other features. This will help you fix this issue. Thus, to restart Firefox in troubleshooting mode, follow the below-mentioned steps.
1. Launch Firefox and click on the Menu icon as shown in the pic below.
2. Now, select the Help option as highlighted below.
3. Then, click on Troubleshoot Mode… as shown.
Note: You can also press the Shift key while opening Firefox to launch it in Troubleshooting mode.
4. Then, confirm the prompt by clicking on the Restart button.
5. Again, confirm the prompt by clicking on the Open button.
Now, check if you face the error again.
Note: To turn off troubleshooting mode, follow Steps 1 & 2, and click on Turn Troubleshoot Mode off as shown.
Also Read: How to Fix Firefox Not Playing Videos
Method 8: Update Extensions in Firefox
If you have any problematic extensions enabled in your browser, you may face Firefox not loading pages after the update issue. To resolve it, update the extensions (to fix bugs) in your browser. Here are a few instructions to update Firefox extensions.
1. Click on the Menu icon in the Firefox browser.
2. Click Add-ons and themes as shown.
3. Here, click on Extensions in the left pane, and click on the gear icon corresponding to your extension.
4. Now, select the Check for Updates option as shown.
5A. Now, if you found any updates, follow the on-screen instructions to update your extension.
5B. If there is no update available, then it will display No updates found message.
Method 9: Disable or Remove Extensions in Firefox
If you did not attain any fix by updating your Firefox extensions, you can disable them by following the below-mentioned steps.
Option 1: Disable Extensions
1. Navigate to Firefox Add-ons and themes page as shown in Method 7.
2. Then, click on Extensions in the left pane and switch Off the toggle for the extensions (e.g. Grammarly for Firefox).
Likewise, disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
Option 2: Remove Extensions
1. Go to the Mozilla Firefox > Add-ons and themes > Extensions as illustrated in Method 7.
2. Click on the three dots icon next to the extension and select the Remove option as shown.
Method 10: Disable DNS Prefetch
DNS prefetching feature may speed up browsing in Firefox. Sometimes when it crashes, this feature might interfere with the normal loading of sites. Try to disable DNS prefetching feature as instructed below.
1. Open Firefox and type about:config in the address bar and hit the Enter key.
2. Now, click on Accept the Risk and Continue option.
3. Type network.dns.disablePrefetch in the search bar and hit Enter key.
4. Here, click on the toggle button to turn the network.dns.disablePrefetch from False to True.
5. Finally, reload the site and check if you face the issue again.
Also Read: Fix Server Not Found Error in Firefox
Method 11: Disable IPv6
IPV6 protocol is used as default by several browsers. Yet, sometimes this browser may interfere with your browsers causing these issues. To resolve the errors, disable IPV6 as instructed below.
1. Open Firefox and go to about:config page, then click on Accept the Risk and Continue button as shown
2. Here, search for network.dns.disableIPv6 from the Search preference name field.
4. Now, change the setting to True by clicking on the toggle button as highlighted below.
5. Finally, reload the page.
Method 12: Run Malware Scan
Follow these steps to run malware scan to fix Firefox not loading pages problem.
1. Hit Windows + I keys simultaneously to launch Settings.
2. Here, click on Update & Security settings as shown.
3. Go to Windows Security in the left pane.
4. Click on the Virus & threat protection option in the right pane.
5. Click on the Quick Scan button to search for malware.
6A. Once the scan is done, all the threats will be displayed. Click on Start Actions under Current threats.
6B. If there is no threat in your device, the device will show the No current threats alert.
Also Read: Fix Your Connection is not Secure Error on Firefox
Method 13: Update Firefox
If your web page is not loading in Firefox, it may have any updates pending to be downloaded. Firefox often releases updates to fix bugs in it. Hence, update Firefox to fix this issue as instructed below.
1. Go to Firefox browser and select the menu icon.
2. Now, select the Help option as highlighted below.
3. Then, click on About Firefox as shown below.
4A. If your Firefox is up-to-date, it will display Firefox is up to date.
4B. If an update is available, follow the on-screen instructions to update Firefox.
Method 14: Refresh Firefox
By refreshing your browser, Firefox will save;
- Bookmarks
- Browsing and download history
- Passwords, Cookies
- Webform auto-fill information
- Personal dictionary
But it deletes the following data.
- Extensions and themes
- Website permissions
- Modified preferences
- Added search engines
- DOM storage
- security certificate and device settings
- Download actions
- User styles and Toolbar customizations.
Here are a few instructions to refresh Firefox to resolve Firefox not loading pages issue.
1. Launch the Firefox browser and go to the Firefox help menu as shown in Method 13.
2. Now, select the More troubleshooting information option as shown.
3. Now, click on Refresh Firefox… option as highlighted.
4. Then, click on the Refresh Firefox button as shown.
5. Then, click on Finish in the Import Wizard window.
6. Finally, click on the Let’s go! option to continue surfing your browsing.
Note: You can choose to Restore all windows & tabs or Restore only the ones you want.
Note: Upon refreshing your browser, your old Firefox profile will be placed on your Desktop with a folder named Old Firefox Data. You can restore your Firefox data to your new profile from this folder. If you do not need this folder, you can delete it anytime.
Also Read: How to Enable Incognito Mode in Chrome
Method 15: Create New Firefox Profile
Creating a fresh profile might help in resolving Firefox not loading pages issue. Ensure that none of the information from the old Firefox profile is used. Follow the steps listed below to create new Firefox profile to fix Firefox not loading pages after update issue.
Note: You need to close Firefox if it is open before performing the steps.
1. Press Windows + R keys simultaneously to launch Run Dialog Box.
2. Type firefox.exe -P and press the Enter key.
3. Click on the Create Profile… button.
4. Click Next in the Create Profile Wizard window.
5. Then Enter new profile name and click Finish.
Method 16: Reinstall Firefox
If you have corrupt installation files in Firefox, you can easily resolve them by reinstalling them. This will fix Firefox not loading pages after update issues. Follow the below-mentioned steps to reinstall Firefox to fix Firefox not loading pages problem.
1. Hit the Windows key, type apps and features, and click on Open.
3. Scroll down and select Mozilla Firefox.
4. Click on the Uninstall button.
5. Then, click Uninstall in the confirmation pop-up.
6. Now, confirm the User Account Control prompt by clicking on Yes.
7. Click on Next > in the Mozilla Firefox Uninstall wizard.
8. Now, click on Uninstall.
9. Finally, click Finish to close the wizard.
10. Now, press the Windows key, type %localappdata%, and click on Open to go to AppData Local folder.
11. Now, right-click on the Mozilla folder and delete it.
12. Again, hit the Windows key, type %appdata%, and click on Open to go to AppData Roaming folder.
13. Delete the Mozilla folder as shown in step 11.
14. Finally, restart your PC.
15. Then, download Mozilla Firefox from official website.
16. Run the Firefox Installer to install the browser in your system.
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We hope that this guide was helpful and you could fix Firefox not loading pages issue. Let us know which method worked for you the best. Also, if you have any queries or suggestions regarding this article, then feel free to drop them in the comments section.