如果您使用的是谷歌浏览器(Google Chrome)并且界面完全黑屏,那么您遇到了Chrome 中最令人恼火的错误之一(most irritating bugs in Chrome)——谷歌浏览器(Google Chrome)黑屏问题。这个问题有几个原因,从冲突的扩展到未诊断的软件错误。
值得庆幸的是,大多数用户可以通过尝试一些常见的故障排除步骤来解决Chrome中的黑屏问题。即使是简单的修复,例如调整浏览器窗口的大小,也可以暂时解决问题。但要永久解决此问题,您需要按照以下步骤操作。
是什么导致谷歌浏览器黑屏?(What Causes a Google Chrome Black Screen?)
Chrome中的黑屏通常表示不寻常的图形显示错误。出于某种原因,您的Chrome浏览器界面无法正确呈现在您的屏幕上。因此(Consequently),部分或全部浏览器窗口将变黑,从而无法以任何方式查看网页或控制您的浏览器窗口。
然而,作为图形显示错误,Chrome黑屏通常表示某些东西正在干扰Chrome在屏幕上“绘制”其界面的能力。这可能是一个未诊断的错误、 PC 上的硬件加速(hardware acceleration)问题,或者导致问题的扩展程序或Chrome设置损坏。
此错误可能是随机发生的,也可能是由您执行的特定操作引起的,例如打开新标签页或激活新的 Chrome 扩展程序(new Chrome extension)。不幸的是,没有可以检查的错误代码或日志来确定浏览器窗口变黑的原因,因此诊断它可能很棘手。
值得庆幸的是,在大多数情况下,以下步骤可以解决Chrome黑屏问题。如果您仍有问题,您可能需要考虑切换到其他浏览器(alternative browser),例如Firefox、Microsoft Edge,甚至是鲜为人知的浏览器,例如Brave。
调整浏览器窗口的大小(Resize Your Browser Window)
Chrome黑屏的最快修复方法之一是调整浏览器窗口的大小。这会强制您的操作系统“重绘”或重新创建界面,重置任何图形错误(例如黑屏)并将其恢复正常。
- 您可以通过按浏览器窗口左上角(在Mac(Mac)上)或右上角(在Windows上)的最大化或最小化按钮来调整浏览器窗口的大小。这将重置界面。
- 如果您的浏览器没有最大化,您可以通过将鼠标光标定位在浏览器窗口的一个角落(左或右、上或下)来调整它的大小。使用光标,通过按下鼠标并移动窗口来调整窗口大小。
在大多数情况下,这可以解决问题。您也可以关闭并重新启动Chrome以达到相同的效果,因为重新启动浏览器将重新生成界面并清除任何黑屏错误。
然而,这只是一个临时修复。如果您继续看到Chrome黑屏,则需要使用以下步骤查看更详细的修复方法。
禁用硬件加速(Disable Hardware Acceleration)
硬件(Hardware)加速是某些应用程序中的一项功能,它使用计算机组件(例如CPU或显卡)的处理能力来加速某些操作,将这些操作优先于其他正在运行的系统进程。
特别是,您的计算机可以使用其显卡或集成显卡芯片组来减少对CPU的需求。虽然这很好用,但如果该功能未正确优化,或者您的GPU工作过度,则可能会出现图形错误(如Chrome黑屏)。
要解决此问题,您需要在Chrome中禁用硬件加速。
- 选择左上角的三点菜单图标以禁用(three-dots menu icon)Chrome中的硬件加速,然后从菜单中选择设置。(Settings)
- 在设置(Settings)菜单中,从侧面菜单中选择高级(Advanced )>系统。(System)
- 选择尽可能使用硬件加速(Use hardware acceleration when possible)滑块,将其从打开位置(on position)(蓝色)切换到关闭位置(off position)(灰色)。
- 禁用硬件加速将需要您重新启动浏览器,因此请选择出现在滑块左侧的重新启动按钮以自动执行此操作。(Relaunch)
- 禁用硬件加速后,您可以通过在地址栏中键入chrome://gpu并检查GPU 报告(GPU report )菜单中每个图形加速设置的状态来检查它当前是否正在使用。
禁用 Chrome 扩展程序(Disable Chrome Extensions)
虽然Chrome扩展程序可能很有帮助,但如果它们有问题或配置不正确,它们也会导致问题。如果您在安装或使用扩展程序后在Chrome(Chrome)中看到黑屏,则需要禁用它。
- 要访问您的Chrome扩展程序,请按右上角的三点菜单图标。(three-dots menu icon )从菜单中,选择更多工具(More Tools )>扩展(Extensions)。
- 在“扩展(Extensions )”菜单中,选择要禁用的扩展旁边的滑块图标,将其从(slider icon)蓝色(打开)位置(blue (on) position)切换到灰色(关闭)位置(gray (off) position)。如果您不确定,请关闭所有扩展程序。
- 禁用部分或全部Chrome扩展程序后,关闭并重新启动浏览器以查看问题是否已解决。
关闭 Chrome 标志(Switch Off Chrome Flags)
谷歌浏览器(Google Chrome)有一个包含几个实验性功能和设置的秘密菜单。这些设置(称为Chrome 标志(Chrome flags))可以打开和关闭,允许您自定义Chrome用户体验。
但是,由于其中一些功能是实验性的,它们可能存在错误并可能导致Chrome(Chrome)中的黑屏问题。如果是这种情况,您需要关闭这些。
- 在地址栏中键入chrome://flags/ 以访问Chrome标志菜单。
- 使用顶部的搜索栏搜索GPU或渲染(rendering )相关标志。例如,GPU 光栅化(GPU rasterization)用于更快地光栅化(绘制)特定图像,但这可能会导致问题。从每个设置标志旁边的下拉菜单中选择禁用以禁用它。(Disabled)
- 禁用标志后,重新启动浏览器。如果更改有影响,请关闭该标志。否则,请重复上述步骤以重新启用标志并尝试其他方法。
重新安装 Chrome 或切换到其他浏览器(Reinstall Chrome or Switch to Another Browser)
不幸的是,Chrome黑屏问题并不总是可以恢复的。如果您仍然看到此错误,您可能需要考虑重置Chrome浏览器、更新或重新安装它,或者完全切换到其他浏览器。
如果您要重新安装Chrome,您可能需要考虑尝试比标准稳定版本更新的版本。例如,Chrome Canary允许您使用最新的错误修复和功能来测试(Chrome Canary)Chrome的 alpha 版本,尽管这可能被证明对于日常使用来说太不稳定了。
您也可以决定尝试其他浏览器,例如Microsoft Edge。但是,像Edge这样的浏览器使用与(Edge)Chrome相同的浏览器引擎,因此您可能会发现相同的Chrome黑屏错误在那里重复出现。
如果是这种情况,请改用Firefox等完全不同的浏览器(使用不同的浏览器引擎) 。然后,您可以将您的书签和设置从Chrome同步到 Firefox(sync your bookmarks and settings to Firefox) ,而不会在此过程中丢失任何数据。
使用谷歌浏览器(Making Use of Google Chrome)
一旦您在浏览器中修复了Chrome黑屏问题,您就可以开始有效地使用它。例如,如果您担心自己的在线安全(worried about your online safety),您可以使用 Chrome 的内置密码管理器(use Chrome’s built-in password manager)来生成新密码并确保现有密码的安全。
您还可以使用 Chrome 浏览器同步(use Chrome browser sync)功能在多台设备上同步您的书签和设置。
How to Fix a Google Chrome Black Screen Issue
If you’re using Google Chrome and the interfaсe goes completely black, then you’ve encountеred one of the most irritating bugs in Chrome—the Google Chrome black screen issue. This problem has several causes, from conflicting extensions to undiagnosed software bugs.
Thankfully, most users can resolve a black screen issue in Chrome by trying some common troubleshooting steps. Even simple fixes, like resizing your browser window, can temporarily fix the problem. But to fix this issue for good, you’ll need to follow the steps below.
What Causes a Google Chrome Black Screen?
A black screen in Chrome is usually a sign of an unusual graphics display error. For some reason, your Chrome browser interface isn’t rendering on your screen properly. Consequently, some or all browser windows will turn black, making it impossible to view web pages or control your browser window in any way.
As a graphical display error, however, a Chrome black screen is usually a sign that something is interfering with Chrome’s ability to “draw” its interface on your screen. It could be an undiagnosed bug, issues with hardware acceleration on your PC, or broken extensions or Chrome settings causing the problem.
This error can happen at random, or it can be caused by specific things you do, such as opening a new tab or activating a new Chrome extension. Unfortunately, there isn’t an error code or log you can check to determine why your browser window is turning black, so diagnosing it can be tricky.
Thankfully, in most cases, the steps below can resolve a Chrome black screen problem. If you still have issues, you may need to look at switching to an alternative browser such as Firefox, Microsoft Edge, or even lesser-known browsers like Brave instead.
Resize Your Browser Window
One of the quickest fixes for a Chrome black screen is to resize the browser window. This forces your operating system to “redraw” or recreate the interface, resetting any graphical errors (such as a black screen) and restoring it to normal.
- You can resize your browser window by pressing the maximize or minimize button in the top left (on Mac) or top right (on Windows) corner of your browser window. This will reset the interface.
- If your browser isn’t maximized, you can resize it instead by positioning your mouse cursor in one of the corners of the browser window (left or right, top or bottom). Using your cursor, resize the window by pressing your mouse and moving the window around.
In most cases, this fixes the problem. You can also close and restart Chrome to achieve the same effect, as restarting your browser will regenerate the interface and clear any black screen errors.
This is only a temporary fix, however. If you continue to see a Chrome black screen, you’ll need to look into a more detailed fix using the steps below.
Disable Hardware Acceleration
Hardware acceleration is a feature in certain applications that use the processing power of your computer components (such as your CPU or graphics card) to speed up certain actions, prioritizing those actions above other running system processes.
In particular, your computer can use its graphics card or integrated graphics chipset to reduce the demand on your CPU. While this works well, if the feature isn’t optimized properly, or if your GPU is overworked, graphical errors (like a Chrome black screen) can occur.
To get around this problem, you’ll need to disable hardware acceleration in Chrome.
- Select the three-dots menu icon in the top left to disable hardware acceleration in Chrome, then select Settings from the menu.
- In the Settings menu, select Advanced > System from the side menu.
- Select the Use hardware acceleration when possible slider, switching it from the on position (in blue) to the off position (in gray).
- Disabling hardware acceleration will require you to restart your browser, so select the Relaunch button that appears to the slider’s left to do this automatically.
- Once you’ve disabled hardware acceleration, you can check whether or not it is currently being used by typing chrome://gpu into the address bar and checking the status of each graphics acceleration setting in the GPU report menu.
Disable Chrome Extensions
While Chrome extensions can prove helpful, they can also cause problems if they’re buggy or not configured properly. If you see a black screen in Chrome after installing or using an extension, you’ll need to disable it.
- To access your Chrome extensions, press the three-dots menu icon in the top-right. From the menu, select More Tools > Extensions.
- In the Extensions menu, select the slider icon next to the extension you’re looking for to disable it, switching it from the blue (on) position to the gray (off) position. If you’re unsure, switch all extensions off.
- After disabling some or all of your Chrome extensions, close and restart your browser to see if you’ve resolved the problem.
Switch Off Chrome Flags
Google Chrome has a secret menu containing several experimental features and settings. These settings (known as Chrome flags) can be switched on and off, allowing you to customize the Chrome user experience.
However, as some of these features are experimental, they can be buggy and potentially cause the black screen issue in Chrome. You’ll need to switch these off if this is the case.
- Type chrome://flags/ in the address bar to access the Chrome flags menu.
- Use the search bar at the top to search for GPU or rendering related flags. For example, GPU rasterization is used to rasterize (draw) specific images faster, but this can cause issues. Select Disabled from the drop-down menu beside each settings flag to disable it.
- Once the flags are disabled, restart your browser. If the change had an impact, leave the flag switched off. Otherwise, repeat the steps above to re-enable the flag and try something else.
Reinstall Chrome or Switch to Another Browser
Unfortunately, a Chrome black screen issue isn’t always recoverable. If you still see this error, you may need to consider resetting your Chrome browser, updating or reinstalling it, or switching to another browser entirely.
If you’re reinstalling Chrome, you may want to consider trying a more recent version than the standard, stable release. For example, Chrome Canary allows you to test an alpha release version of Chrome with the latest bug fixes and features, although this may prove to be too unstable for daily use.
You may also decide to try another browser, such as Microsoft Edge. However, browsers like Edge use the same browser engine as Chrome, so you may find that the same Chrome black screen error repeats there.
If that’s the case, switch to a completely different browser (with a different browser engine) like Firefox instead. You can then sync your bookmarks and settings to Firefox from Chrome without losing any of your data in the process.
Making Use of Google Chrome
Once you’ve fixed a Chrome black screen problem in your browser, you can begin to use it effectively. For instance, if you’re worried about your online safety, you could use Chrome’s built-in password manager to generate new passwords and keep your existing ones safe.
You could also use Chrome browser sync to sync your bookmarks and settings across multiple devices.