当您的浏览器遇到域名服务器 (DNS) 问题^{(Domain Name Server (DNS) problems)}时，会出现 Google Chrome 的“dns_probe_started”错误。这些问题通常是DNS故障的结果。但是，可能还有其他原因，例如您的路由器无法按预期工作。

幸运的是，您有多种方法可以潜在地修复Web 浏览器中的此DNS问题。^(DNS)以下是您可以用来对其进行故障排除的所有方法。

重新启动谷歌浏览器^{(Relaunch Google Chrome)}

重新启动Chrome浏览器可帮助您解决浏览器中的各种问题，包括“dns_probe_started”错误。这种方法很容易使用，执行它也没有坏处。

确保^(Make)在重新打开浏览器之前保存未保存的工作。然后，通过选择右上角的X图标关闭浏览器。

双击工具栏或桌面上的浏览器图标^{(browser icon on your toolbar or desktop)}重新启动Chrome。如果您没有快捷方式，请打开“开始^(Start)”菜单并搜索并启动浏览器。

输入您的网站，Chrome应该可以毫无问题地打开它们。

重启你的路由器^{(Restart Your Router)}

浏览器^(Browser)问题通常也与您的路由器有关，您应该确保您的路由器正常工作。如果您的路由器有小故障，您可以重新启动设备并可能解决这些问题。

您可以通过按下它们上的电源^(Power)按钮来重新启动大多数路由器。^{(reboot most routers)}如果您的没有那个按钮，请使用电源插座开关关闭和打开路由器。

您还可以从设置页面重新启动一些路由器。如果您有这样的设备，请在网络浏览器中访问路由器的设置页面，前往维护^{(Maintenance)}或类似选项卡，然后选择重新启动路由器^{(Restart The Router)}选项。

使用 Internet 连接疑难解答^{(Use the Internet Connections Troubleshooter)}

Windows 10和 11都加载了多个疑难解答程序，以帮助您检测和修复计算机上的问题。例如，当您在Chrome中遇到“dns_probe_started”错误时，值得使用 Internet 连接疑难解答^{(using the Internet Connections troubleshooter)}来查找并解决您的问题。

这些疑难解答程序在大多数情况下都是自行运行的，因此您不必精通技术即可使用它们。

1. 同时按Windows + I键启动设置。^(Settings)
2. 在“设置”中选择“更新和安全^{(Update & Security)}” > “疑难解答^{(Troubleshoot)}” > “其他疑难解答^{(Additional troubleshooters)}”。
3. 选择Internet 连接^{(Internet Connections)}，然后选择运行疑难解答^{(Run the troubleshooter)}。

1. 您的疑难解答程序将打开并开始查找您的互联网连接问题。

1. 您将看到列出的问题，并从疑难解答程序中获得有关如何解决这些问题的帮助。

刷新您的 DNS 缓存并更新 IP 地址^{(Flush Your DNS Cache and Renew the IP Address)}

您的计算机保留一个DNS缓存库，以快速将您的域解析为 IP 地址。有时，此缓存会遇到问题并导致您的 Web 浏览器出现各种问题，包括“dns_probe_started”。

您可以删除您的 DNS 缓存^{(delete your DNS cache)}并获取新的 IP 地址^{(acquire a new IP address)}，而不会影响您的浏览历史记录或个人数据。

1. 启动开始^(Start)菜单，搜索命令提示符^{(Command Prompt)}，然后在搜索结果中选择该工具。
2. 在命令提示符^{(Command Prompt)}中键入以下命令，然后按Enter：ipconfig /flushdns

1. 当您的DNS缓存被清除后，通过输入以下命令释放您的 IP 地址：ipconfig /release
2. 使用以下命令获取新 IP 地址：ipconfig /renew
3. 启动Chrome并查看您是否可以访问您的网站。

更改 PC 的 DNS 服务器^{(Change Your PC’s DNS Server)}

您的网络浏览器（包括Chrome）使用您的DNS服务器访问您网站的 IP 地址。如果您的DNS 服务器遇到问题^{(DNS server ever experiences issues)}，您的浏览器将无法解析域名并因此显示错误。

您可以通过更改 DNS 服务器来修复^{(changing your DNS server)}Chrome中的“dns_probe_started”错误。有许多不错的替代选项可供选择，其中一些来自Google和Cloudflare等大公司。

1. 打开设置^(Settings)并选择网络和 Internet^{(Network & Internet)} >更改适配器选项^{(Change adapter options)}。
2. 右键单击^{(Right-click)}您的网络适配器，然后从菜单中选择属性。^(Properties)

1. 选择Internet 协议版本 4^{(Internet Protocol Version 4)}并选择属性^(Properties)。
2. 打开使用以下 DNS 服务器地址^{(Use the following DNS server addresses)}选项。

1. 要使用 Google 的公共 DNS，请在首选 DNS 服务器字段^{(Preferred DNS server field)}中输入8.8.8.8 ，在备用 DNS 服务器字段中输入^{(Alternate DNS server)}8.8.4.4。
2. 要使用 Cloudflare 的 DNS，请在首选 DNS 服务器^{(Preferred DNS server)}字段中输入1.1.1.1 ，在备用 DNS 服务器字段中输入^{(Alternate DNS server)}1.0.0.1。
3. 通过选择底部的确定^(OK)来保存您的更改。

禁用防病毒和防火墙^{(Disable Your Antivirus and Firewall)}

有时，如果您的防病毒软件或防火墙阻止您的网站， Chrome会显示“dns_probe_started”错误。在这种情况下，请关闭您的防病毒软件和防火墙，然后查看您的站点是否打开。

以下是禁用 Windows 内置防病毒^{(disable Windows’ built-in antivirus)}和防火墙的方法：

1. 打开“开始^(Start)”菜单，搜索Windows Security，然后在搜索结果中选择该选项。
2. 选择左侧的病毒和威胁防护^{(Virus & threat protection)}和右侧的管理设置^{(Manage settings)}。
3. 关闭实时保护^{(Real-time protection)}选项。

1. 在左侧栏中选择防火墙和网络保护。^{(Firewall & network protection)}
2. 选择域网络^{(Domain network)}并禁用Microsoft Defender 防火墙^{(Microsoft Defender Firewall)}选项。对专用网络^{(Private network)}和公共网络^{(Public network)}选项重复此步骤。

1. 打开Chrome并加载您的网站。

更新网络适配器驱动程序^{(Update the Network Adapter Driver)}

更新网络适配器驱动程序与其他硬件组件一样重要。新的^(New)驱动程序更新带来了错误修复、新功能和有助于减少各种错误的一般改进。

Windows 会自动执行整个驱动程序更新过程^{(Windows automates the whole driver update process)}，因此您没有理由不使用此方法来修复“dns_probe_started”问题。

1. 右键单击开始^(Start)菜单图标并选择设备管理器^{(Device Manager)}。
2. 选择网络适配器^{(Network adapters)}，右键单击列表中的网络适配器并选择更新驱动程序^{(Update driver)}。

1. 选择自动搜索驱动程序^{(Search automatically for drivers)}并让Windows为您安装适当的驱动程序。

在 Chrome 中单击几下即可修复 dns_probe_started^{(Fix dns_probe_started With a Few Easy Clicks in Chrome)}

Chrome 的“dns_probe_started”错误不是永久性的，也不是与关键系统问题有关。因此，您可以通过更改系统上的一些与 DNS 相关的选项来绕过该错误。^{(get around the error)}完成后，您的浏览器将像以前一样启动并运行。

How to Fix “dns_probe_started” in Google Chrome

Google Сhrome’s “dns_probe_started” error aрpears when your browser is experiencing Domain Name Server (DNS) problems. These issues are usually the result of a malfunctioning DNS. However, there could be other reasons, like your router not working as intended.

Fortunately, you have several methods to potentially fix this DNS problem in your web browser. Here are all the ways you can use to troubleshoot it.

Relaunch Google Chrome

Relaunching your Chrome browser helps you fix various issues in the browser, including the “dns_probe_started” error. It’s easy to use this method, and there’s no harm in performing it.

Make sure to save your unsaved work before you reopen the browser. Then, close the browser by selecting the X icon at the top-right corner.

Relaunch Chrome by double-clicking the browser icon on your toolbar or desktop. If you don’t have a shortcut, open the Start menu and search and launch the browser.

Enter your sites, and Chrome should open them without any issues.

Restart Your Router

Browser issues are also often linked to your router, and you should ensure your router is working as it should. If your router has minor glitches, you can reboot the device and potentially fix those problems.

You can reboot most routers by pressing the Power button on them. If yours doesn’t have that button, use the power socket switch to power the router off and on.

You can also reboot a few routers from the settings page. If you have one like that, access your router’s settings page in your web browser, head to the Maintenance or similar tab, and choose the Restart The Router option.

Use the Internet Connections Troubleshooter

Both Windows 10 and 11 are loaded with multiple troubleshooters to help you detect and fix issues on your computer. For example, when you experience a “dns_probe_started” error in Chrome, it’s worth using the Internet Connections troubleshooter to find and fix your issue.

These troubleshooters run on their own for the most part, so you don’t have to be tech-savvy to be able to use them.

1. Launch Settings by pressing Windows + I keys at the same time.
2. Choose Update & Security > Troubleshoot > Additional troubleshooters in Settings.
3. Select Internet Connections, then choose Run the troubleshooter.

1. Your troubleshooter will open and start finding issues with your internet connection.

1. You’ll see your issues listed and get help from the troubleshooter on how to fix those issues.

Flush Your DNS Cache and Renew the IP Address

Your computer keeps a DNS cache library to quickly resolve your domains to IP addresses. Sometimes, this cache experiences issues and causes various problems with your web browsers, including “dns_probe_started.”

You can delete your DNS cache and acquire a new IP address without affecting your browsing history or personal data.

1. Launch the Start menu, search for Command Prompt, and select the tool in the search results.
2. Type the following command in Command Prompt and press Enter: ipconfig /flushdns

1. When your DNS cache is cleared, release your IP address by entering the following command: ipconfig /release
2. Acquire a new IP address by using this command: ipconfig /renew
3. Launch Chrome and see if you can access your sites.

Change Your PC’s DNS Server

Your web browsers (including Chrome) use your DNS server to reach your sites’ IP addresses. If your DNS server ever experiences issues, your browsers can’t resolve domain names and thus display errors.

You can fix the “dns_probe_started” error in Chrome by changing your DNS server. There are many good alternative options to choose from, some of which come from large companies like Google and Cloudflare.

1. Open Settings and choose Network & Internet > Change adapter options.
2. Right-click your network adapter and select Properties from the menu.

1. Choose Internet Protocol Version 4 and select Properties.
2. Turn on the Use the following DNS server addresses option.

1. To use Google’s Public DNS, enter 8.8.8.8 in the Preferred DNS server field and 8.8.4.4 in the Alternate DNS server field.
2. To use Cloudflare’s DNS, type 1.1.1.1 in the Preferred DNS server field and 1.0.0.1 in the Alternate DNS server field.
3. Save your changes by selecting OK at the bottom.

Disable Your Antivirus and Firewall

Sometimes, Chrome displays a “dns_probe_started” error if your antivirus or firewall blocks your site. In this case, turn off your antivirus and firewall and see if your site then opens.

Here’s how to disable Windows’ built-in antivirus and firewall:

1. Open the Start menu, search for Windows Security, and select that option in the search results.
2. Select Virus & threat protection on the left and Manage settings on the right.
3. Turn off the Real-time protection option.

1. Choose Firewall & network protection in the left sidebar.
2. Select Domain network and disable the Microsoft Defender Firewall option. Repeat this step for both Private network and Public network options.

1. Open Chrome and load your sites.

Update the Network Adapter Driver

Updating your network adapter drivers is as important as for your other hardware components. New driver updates bring bug fixes, new features, and general improvements that help reduce various errors.

Windows automates the whole driver update process, so there’s no reason you shouldn’t use this method to fix the “dns_probe_started” problem.

1. Right-click the Start menu icon and choose Device Manager.
2. Select Network adapters, right-click your network adapter on the list and choose Update driver.

1. Choose Search automatically for drivers and let Windows install the appropriate drivers for you.

Fix dns_probe_started With a Few Easy Clicks in Chrome

Chrome’s “dns_probe_started” error isn’t permanent or linked to a critical system issue. Because of that, you can get around the error by changing a few DNS-related options on your system. Once that’s done, your browser will be up and running, like before.

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