(Google Chrome)当网页时间过长或无法正确加载时，谷歌浏览器通常会显示“页面无响应”错误。在大多数情况下，选择退出页面(Exit pages )并刷新有问题的页面应该可以帮助您永远摆脱错误。
如果没有，请尝试在Edge(Edge)、Safari或Firefox等其他浏览器上访问该页面。如果它显示时没有遇到任何问题，则您可能正在处理与 Chrome 相关的问题，您必须最终解决。
下面，您将找到一系列故障排除提示和方法，您可以按照自己的方式解决Chrome中持续出现的“页面无响应”错误。
更新谷歌浏览器
Google不断发布更新，在(Google)Chrome中引入错误修复和性能增强。尽管浏览器会自动更新，但仔细检查总是一个好主意。
首先打开Chrome菜单——选择屏幕右上角的 3 点图标。然后，指向帮助(Help )并选择关于 Google Chrome(About Google Chrome)。这应该会强制浏览器扫描并安装任何挂起的更新。
重新启动 PC 或 Mac
重新启动 PC 或Mac通常有助于解决小技术问题或其他与系统相关的异常，这些问题会阻止Chrome(Chrome—as)以及其他应用程序正常工作。在继续进行其余修复之前立即执行此操作。
清除 Cookie 和浏览器缓存
过时的浏览数据最终可能会在访问网站时造成各种麻烦。要排除“页面无响应”错误背后的原因，您必须清除Chrome缓存。
注意：(Note:)最好先删除有问题网站的缓存和 cookie，如果没有帮助，然后删除整个 Chrome 浏览器缓存。(deleting the entire Chrome browser cache)
清除特定站点的缓存(Clear Cache for a Specific Site)
1. 转到 Chrome 的设置(Settings )屏幕。
2. 选择侧边栏上的隐私和安全(Privacy and security )。
3. 选择站点设置(Site Settings)。
4. 选择查看跨站点存储的权限和数据(View permissions and data stored across sites)。
5. 从列表中选择站点并选择清除数据(Clear data)。
清除整个 Chrome 浏览器缓存(Clear Entire Chrome Browser Cache)
1. 打开一个新的 Chrome 标签页。
2. 按Ctrl + Shift + Delete或Cmd + Shift + Delete调出 Chrome 的清除浏览数据(Clear browsing data)框。
3. 在基本选项卡下，选中(Basic)Cookies and other site data和Cached images and files旁边的框。然后，将时间范围设置为All time并选择Clear data。
禁用第三方Cookie
有时，由于第三方浏览器 cookie(third-party browser cookies)，网页可能需要很长时间才能在Chrome中加载。禁用它们并检查是否有帮助。
为此，请打开Chrome菜单并选择Settings。然后，选择侧边栏上的隐私和安全(Privacy and Security )，然后选择标记为Cookies 和其他站点数据(Cookies and other site data)的选项。在随后的屏幕上，选择阻止第三方 cookie(Block third-party cookies)。
注意：在(Note: )Chrome中阻止第三方 cookie可能会破坏特定的网站功能。一旦您完成访问最终出现“页面无响应”错误的网站，请重新启用它们。
禁用硬件加速
Chrome使用硬件加速来加快速度。但很少，这也可能最终导致页面呈现问题。尝试禁用该功能。
转到 Chrome 的设置(Settings )屏幕，然后在侧边栏上选择高级(Advanced )>系统(System )。然后，关闭可用时使用硬件加速(Use hardware acceleration when available)旁边的开关，然后选择重新启动(Relaunch)。
更新图形/音频驱动程序
如果禁用硬件加速最终修复了 PC 上Chrome中的“页面无响应”错误，您应该更新图形和音频驱动程序。使用驱动程序更新工具(Use a driver updater tool)自动获取最新的驱动程序更新。完成后，在Chrome(Chrome)中重新启用硬件加速并检查问题是否再次出现。
禁用扩展
同时运行大量Chrome扩展程序会消耗系统资源，使事情变慢，并导致“页面无响应”错误。某些扩展程序还可能与站点内容产生冲突并阻止页面正常运行。
您可以很容易地找出这是否是“页面无响应”错误背后的原因。首先选择Chrome地址栏右侧的扩展图标。(Extensions)然后，选择管理扩展(Manage Extensions)并关闭所有活动的扩展。
如果之后您没有遇到“页面无响应”错误，请一一重新启用扩展程序。这应该可以帮助您识别使用过多系统资源或导致Chrome出现其他问题的任何内容。
删除有害软件
由于恶意扩展和浏览器劫持者，也可能出现“页面无响应”错误。你可以通过使用Chrome内置的有害软件扫描工具来解决这个问题。但是，它仅包含在 PC 版Chrome中。
1. 打开 Chrome 菜单并选择设置(Settings)。
2. 选择高级(Advanced )>重置并清理(Reset and clean up )侧边栏。
3. 选择清理计算机(Clean up computer)>查找(Find)以扫描并删除有害软件。
理想情况下，您应该使用专用的恶意软件清除工具扫描您的计算机。Malwarebytes的免费版本足以胜任这项工作。它也适用于Windows和 macOS。
使用内容拦截器
有时，页面内容繁重的网站可能需要很长时间才能加载并出现“页面无响应”错误。尝试向Chrome添加内容阻止扩展程序(adding a content blocking extension)（消除广告和跟踪脚本）并检查是否可以解决问题。uBlock Origin、AdGuard AdBlocker和Adblock Plus是首选。
更新 Windows/macOS
您必须始终使 PC 或Mac(Mac)上的操作系统保持最新。这为Chrome提供了一个稳定的运行平台，并最大限度地减少了与(Chrome)Windows或 macOS的可能冲突。
更新视窗(Update Windows)
转到开始(Start )>设置(Settings )>更新和安全(Update & Security)，然后选择下载并安装(Download and install)以应用最新的 Windows 更新。
更新 macOS(Update macOS)
转到系统偏好设置(System Preferences )>软件更新(Software Update )并选择立即更新(Update Now )以安装最新的 macOS 更新。
创建新的 Chrome 配置文件
如果上述修复都没有帮助，您可能正在处理损坏的Chrome用户配置文件。您可以通过使用文件资源管理器(File Explorer)或Finder重命名当前配置文件来创建一个新配置文件。但在开始之前，请确保将您的浏览数据同步到 Google 帐户(sync your browsing data to a Google Account)。
1. 退出谷歌浏览器。
2. 按Windows + R打开 PC 上的运行(Run)框。如果您使用Mac，请打开Finder并选择前往(Go )>前往文件夹(Go to Folder )。
3. 复制并粘贴下面的相关文件夹路径，然后按Enter：
PC — %userprofile%\AppData\Local\Google\Chrome\User Data\
Mac — ~/Library/Application Support/Google/Chrome/
4. 将标有Default的文件夹重命名为Default.old。
5.重新加载铬(Reload Chrome)。浏览器应该会自动生成一个新的配置文件。使用您的Google 帐户登录(Google Account)以(Sign)开始使用它。
重置谷歌浏览器
如果您仍然经常遇到“页面无响应”错误，那么是时候重置Google Chrome了。这将恢复所有浏览器设置，并允许您以新状态开始使用Chrome。同样(Again)，请确保在继续之前将您的浏览数据同步到Google 帐户。(Google Account)
1. 打开 Chrome 菜单并选择设置(Settings)。
2. 在侧边栏选择高级(Advanced)>重置和清理(Reset and clean up)/重置设置(Reset settings)。
3. 选择将设置恢复为默认值(Restore settings to their defaults)>重置设置(Reset settings)。
完全响应的网页
清除浏览器缓存、关闭硬件加速和禁用不必要的扩展等常见修复几乎总是会修复Chrome中的“页面无响应”错误。记住它们，这样你下次遇到它时知道该怎么做。
How to Fix a “Page Unresponsive” Error in Google Chrome
Google Сhrome usually displays а “Page Unresрonsive” error when a web page tаkeѕ too long or fails to load correctly. In most caѕes, selecting Exit pages and refreshing the problematic page should help you get rid of the error for good.
If not, try accessing the page on another browser such as Edge, Safari, or Firefox. If it shows up without running into any problems, you’re likely dealing with a Chrome-related issue that you must fix on your end.
Below, you’ll find a list of troubleshooting tips and methods that you can work your way through to resolve persistent “Page Unresponsive” errors in Chrome.
Update Google Chrome
Google releases constant updates that introduce bug fixes and performance enhancements in Chrome. Although the browser updates itself automatically, it’s always a good idea to double-check.
Start by opening the Chrome menu—select the 3-dots icon to the screen’s top-right. Then, point to Help and select About Google Chrome. That should force the browser to scan and install any pending updates.
Restart PC or Mac
Restarting your PC or Mac typically helps resolve minor technical issues or other system-related anomalies that prevent Chrome—as well as other applications—from working properly. Do that now before moving on with the rest of the fixes.
Clear Cookies and Browser Cache
Outdated browsing data can end up causing all sorts of trouble while visiting websites. To rule that out as the reason behind the “Page Unresponsive” error, you must clear the Chrome cache.
Note: It’s best to get rid of the cache and cookies for a problematic site first and follow by deleting the entire Chrome browser cache if that doesn’t help.
Clear Cache for a Specific Site
1. Go to Chrome’s Settings screen.
2. Select Privacy and security on the sidebar.
3. Select Site Settings.
4. Select View permissions and data stored across sites.
5. Pick the site from the list and select Clear data.
Clear Entire Chrome Browser Cache
1. Open a new Chrome tab.
2. Press Ctrl+Shift+Delete or Cmd+Shift+Delete to bring up Chrome’s Clear browsing data box.
3. Under the Basic tab, check the boxes next to Cookies and other site data and Cached images and files. Then, set the time range to All time and select Clear data.
Disable Third-party Cookies
Sometimes, web pages can take too long to load in Chrome due to third-party browser cookies. Disable them and check if that helps.
To do that, open the Chrome menu and select Settings. Then, select Privacy and Security on the sidebar and pick the option labeled Cookies and other site data. On the screen that follows, select Block third-party cookies.
Note: Blocking third-party cookies in Chrome can break specific site functions. Re-enable them once you’ve finished visiting sites that end up with a “Page Unresponsive” error.
Disable Hardware Acceleration
Chrome uses hardware acceleration to speed things up. But rarely, that can also end up causing page rendering issues. Try disabling the functionality.
Go to Chrome’s Settings screen and select Advanced > System on the sidebar. Then, turn off the switch next to Use hardware acceleration when available and select Relaunch.
Update Graphics/Audio Drivers
If disabling hardware acceleration ended up fixing the “Page Unresponsive” error in Chrome on a PC, you should follow by updating the graphics and audio drivers. Use a driver updater tool to get the most recent driver updates automatically. Once you’ve done that, re-enable hardware acceleration in Chrome and check if the issue recurs.
Disable Extensions
Running lots of Chrome extensions at the same time can consume system resources, slow things down to a crawl, and result in “Page Unresponsive” errors. Some extensions can also create conflicts with site content and prevent pages from functioning correctly.
You can find out if that’s the reason behind the “Page Unresponsive” errors quite easily. Start by selecting the Extensions icon to the right side of the Chrome address bar. Then, select Manage Extensions and turn off all active extensions.
If you don’t run into the “Page Unresponsive” error after that, re-enable the extensions one-by-one. That should help you identify any that uses too many system resources or cause other issues in Chrome.
Remove Harmful Software
The “Page Unresponsive” error can also show up due to malicious extensions and browser hijackers. You can deal with that by taking Chrome’s built-in harmful software scanning tool out for a spin. It’s only included in the PC version of Chrome, however.
1. Open the Chrome menu and select Settings.
2. Select Advanced > Reset and clean up on the sidebar.
3. Select Clean up computer > Find to scan and remove harmful software.
Ideally, you should wrap up by scanning your computer with a dedicated malware removal tool. The free version of Malwarebytes is more than good enough for the job. It’s also available for both Windows and macOS.
Use a Content Blocker
Sometimes, sites with heavy page content can take a long time to load and break down in “Page Unresponsive” errors. Try adding a content blocking extension (which gets rid of ads and tracking scripts) to Chrome and check if that fixes the issue. uBlock Origin, AdGuard AdBlocker, and Adblock Plus are top picks.
Update Windows/macOS
You must always keep the operating system on your PC or Mac up-to-date. That gives Chrome a stable platform to run on and minimizes possible conflicts with Windows or macOS.
Update Windows
Go to Start > Settings > Update & Security and select Download and install to apply the latest Windows updates.
Update macOS
Go to System Preferences > Software Update and select Update Now to install the latest macOS updates.
Create New Chrome Profile
If none of the fixes above helped, you’re likely dealing with a corrupt Chrome user profile. You can create a new one by renaming your current profile using File Explorer or Finder. But before you begin, make sure to sync your browsing data to a Google Account.
1. Exit Google Chrome.
2. Press Windows+R to open the Run box on the PC. If you use a Mac, open Finder and select Go > Go to Folder instead.
3. Copy and paste the relevant folder path below and press Enter:
PC — %userprofile%\AppData\Local\Google\Chrome\User Data\
Mac — ~/Library/Application Support/Google/Chrome/
4. Rename the folder labeled Default to Default.old.
5. Reload Chrome. The browser should automatically generate a new profile. Sign in with your Google Account to start using it.
Reset Google Chrome
If you still keep running into frequent “Page Unresponsive” errors, it’s time to reset Google Chrome. That reverts all browser settings and allows you to start using Chrome in a new state. Again, make sure to sync your browsing data to a Google Account before you go ahead.
1. Open the Chrome menu and select Settings.
2. Select Advanced > Reset and clean up/Reset settings on the sidebar.
3. Select Restore settings to their defaults > Reset settings.
Fully Responsive Web Pages
Common fixes such as clearing the browser cache, turning off hardware acceleration, and disabling unnecessary extensions will almost always end up fixing the “Page Unresponsive” error in Chrome. Keep them in mind so that you know what to do the next time you run into it.
