如果您使用 Google Chrome 作为主要浏览器(use Google Chrome as your primary browser),您可能会遇到错误“无法找到服务器 IP 地址”。(Server IP Address Could)发生此错误时,您将无法访问您的网站,因为您的浏览器根本不允许您这样做。
各种网络问题(Various network issues)都可能导致Chrome显示上述错误。一旦您解决了这些潜在问题,Chrome就会开始正常工作并让您访问您的网站。
在开始遵循以下方法之前,请确保您的错误消息出现在所有网站上,而不仅仅是特定网站。如果问题仅发生在特定站点,则该站点可能遇到问题。如果不是这种情况,请按照以下方法操作。
重启谷歌浏览器(Restart Google Chrome)
解决 Chrome 中大多数问题(fix most issues in Chrome)的最简单方法是重新启动浏览器。当您这样做时,Chrome会重新建立您的所有浏览器连接,以便您连接到您的网站。
- 选择浏览器右上角的X关闭Chrome 。
- 通过打开“开始(Start)”菜单、搜索Chrome并在搜索结果中选择Chrome来重新启动浏览器。(Chrome)
- 浏览器打开时访问您喜欢的网站。
确保您的互联网正常工作(Make Sure Your Internet Works)
Chrome显示“无法找到服务器 IP 地址(Server IP Address Could)”错误的最常见原因可能是您的互联网连接不工作。您应该确保您的连接以最佳方式工作并解决问题(如果有)。
一种快速检查方法是在您的计算机上打开另一个 Web 浏览器(或另一个连接互联网的应用程序)并启动一个站点。如果网站加载,您的互联网工作正常。如果网站无法加载,您必须解决连接问题(resolve the issue with your connection)。
验证您的代理设置(Verify Your Proxy Settings)
如果您已配置代理服务器或不确定您的 PC 使用哪些代理设置,则值得检查这些设置(checking those settings)以确保它们不会干扰Chrome。这是如何做到这一点的。
- 打开开始(Start)菜单,搜索代理设置(Proxy settings),然后在搜索结果中选择该选项。
- 在打开的页面上启用自动检测设置选项。(Automatically detect settings)
- 关闭使用代理服务器(Use a proxy server)选项以暂时禁用代理。
- 打开Chrome并查看您是否可以访问您的网站。
关闭你的 VPN(Turn Off Your VPN)
如果您在 PC 上使用 VPN,请(use a VPN with your PC)考虑关闭您的VPN服务,看看这是否有助于解决问题。VPN(VPNs)通常(Often)会导致各种网络问题,暂时禁用这些服务以解决问题是值得的。
禁用VPN(VPN)的具体步骤因您拥有的应用程序而异。但是,您会在大多数VPN(VPN)应用程序的主屏幕上找到关闭服务的按钮。
使用 Internet 连接疑难解答(Use the Internet Connections Troubleshooter)
如果您仍然无法访问您的站点并且Chrome一直显示“无法找到服务器 IP 地址(Server IP Address Could)”错误,请从您 PC 的内置Internet 连接(Internet Connections)疑难解答程序中寻求帮助。
此工具会为您的连接运行错误检查,然后为您提供解决问题的帮助。
- 打开设置(Settings)并选择更新和安全(Update & Security)。
- 选择左侧的疑难解答(Troubleshoot),然后选择右侧的其他疑难解答。(Additional troubleshooters)
- 选择Internet 连接(Internet Connections)疑难解答并选择运行疑难解答(Run the troubleshooter)。
- 等待(Wait)疑难解答程序发现问题,然后为您提供解决这些问题的帮助。
清除 DNS 缓存(Clear the DNS Cache)
值得清除 PC 的 DNS 缓存(clearing your PC’s DNS cache)以解决缓存有问题的文件的任何问题。这不会改变您的网站加载方式,并且您的 Internet 会话不会受到影响。
删除DNS缓存就像在计算机上运行命令一样简单。
在 Windows 上:(On Windows:)
- 打开开始(Start)菜单,搜索命令提示符(Command Prompt),然后在搜索结果中选择该工具。
- 在命令提示符(Command Prompt)中键入以下命令,然后按Enter:ipconfig /flushdns
- 您的 DNS 缓存现已清除。
在 macOS 上:(On macOS:)
- 启动终端(Terminal)实用程序。
- 在终端(Terminal)中键入以下命令并按Enter:sudo killall -HUP mDNSResponder
- 输入您的帐户密码,您的DNS缓存将被清除。
清除 Chrome 主机缓存(Clear Chrome Host Cache)
Chrome存储自己的DNS缓存,您还应该清除此缓存以潜在地解决“找不到服务器 IP 地址”问题。同样(Again),删除此缓存就像选择一个按钮一样简单。
- 打开Chrome,在地址栏中输入以下内容,然后按Enter:
chrome://net-internals/#dns - 选择清除主机缓存(Clear host cache)按钮以删除 Chrome 的应用内DNS缓存。
- 重新启动Chrome并尝试访问您的网站。
在 Windows PC 上启用动态 IP 地址(Enable Dynamic IP Address on Your Windows PC)
错误指定(incorrectly specified IP address)的IP 地址也可能导致Chrome显示“无法找到服务器 IP 地址”错误。如果您在 PC 上使用手动 IP 地址,有时会出现这种情况。(use a manual IP address)
幸运的是,您可以快速切换到DHCP并为您的计算机获得一个唯一且自动的 IP 地址。在您执行此操作之前,请知道明确使用您的静态 IP 地址的配置(例如您的游戏服务器)将停止运行。您必须重新配置它才能与您的计算机一起使用。
稍后,您可以根据需要返回网络上未使用的静态 IP。
在 Windows 上:(On Windows:)
- 打开PC 上的设置并导航到(Settings)网络和 Internet(Network & Internet) >更改适配器选项(Change adapter options)。
- 右键单击(Right-click)您的网络适配器,然后从菜单中选择属性。(Properties)
- 选择Internet Protocol Version 4选项并选择Properties。
- 启用自动获取 IP 地址(Obtain an IP address automatically)和自动获取 DNS 服务器地址(Obtain DNS server address automatically)选项。然后,选择底部的确定。(OK)
- 选择确定(OK)关闭窗口。
在 macOS 上:(On macOS:)
- 选择Apple 菜单(Apple menu)>系统偏好设置(System Preferences)>网络(Network)选项。
- 在左侧选择您的连接,在右侧选择高级(Advanced)。
- 访问TCP/IP选项卡并在配置 IPv4(Configure IPv4)和配置 IPv6(Configure IPv6)字段中选择自动。(Automatically)
- 选择底部的确定。(OK)
- 选择底部的应用。(Apply)
更新您的网络适配器驱动程序(Update Your Network Adapter Driver)
与所有其他设备一样,使网络适配器的驱动程序保持最新很重要。这有助于解决您机器上的网络问题,包括Chrome中的问题,并为您提供最佳网络性能。
您可以在 Windows PC 上自动查找并安装(automatically find and install the latest drivers)适用于您的适配器的最新驱动程序。
- 访问开始(Start)菜单,搜索设备管理器(Device Manager),然后在搜索结果中选择该工具。
- 展开网络适配器(Network adapters)选项,右键单击您的适配器,然后选择更新驱动程序(Update driver)。
- 选择自动搜索驱动程序,(Search automatically for drivers,)以便您的 PC 自动查找并安装最新的驱动程序。
- 安装驱动程序后重新启动 PC。
- 启动Chrome,您应该能够访问您的网站。
看到“找不到服务器 IP 地址”错误?不要恐慌(Seeing the “Server IP Address Could Not Be Found” Error? Don’t Panic)
如果Chrome曾经在您的 PC 上显示此错误,请不要惊慌,而是按照本指南中的方法解决问题。解决这个问题比您想象的要容易,而且您很快就会回到您的网站。我们希望本指南对您有所帮助。
How to Fix the “Server IP Address Could Not Be Found” Error in Google Chrome
If yоu use Google Chrome as your primary browser, you might have come across the error “Server IP Address Could Not Be Found.” When this error occurs, you can’t access your sites because your browser will simply not allow you to do that.
Various network issues can cause Chrome to display the above error. Once you fix those underlying problems, Chrome will start working as it should and let you access your websites.
Before you start following the methods below, make sure that your error message appears for all sites and not just a particular site. If the issue only occurs for a specific site, that site might be experiencing problems. If that’s not the case, follow the methods below.
Restart Google Chrome
The easiest way to fix most issues in Chrome is to relaunch the browser. When you do that, Chrome re-establishes all your browser connections allowing you to connect to your sites.
- Close Chrome by selecting X in the browser’s top-right corner.
- Relaunch the browser by opening the Start menu, searching for Chrome, and selecting Chrome in the search results.
- Access your favorite sites when the browser opens.
Make Sure Your Internet Works
Probably the most common reason Chrome displays the “Server IP Address Could Not Be Found” error is that your internet connection is not working. You should ensure your connection works optimally and fix issues if any.
A quick way to check is to open another web browser (or another internet-connected app) on your computer and launch a site. If the site loads, your internet is working fine. If the site fails to load, you’ll have to resolve the issue with your connection.
Verify Your Proxy Settings
If you’ve configured a proxy server or aren’t sure what proxy settings your PC uses, it’s worth checking those settings to ensure they aren’t interfering with Chrome. Here’s how to do that.
- Open the Start menu, search for Proxy settings, and select that option in the search results.
- Enable the Automatically detect settings option on the page that opens.
- Turn off the Use a proxy server option to temporarily disable the proxy.
- Open Chrome and see if you can access your sites.
Turn Off Your VPN
If you use a VPN with your PC, consider turning off your VPN service and see if that helps fix the problem. Often, VPNs cause various network issues, and it’s worth temporarily disabling those services to resolve problems.
The exact steps to disable a VPN vary by the app you have. However, you’ll find the button to turn off the service on the main screen in most VPN apps.
Use the Internet Connections Troubleshooter
If you still can’t access your sites and Chrome keeps displaying the “Server IP Address Could Not Be Found” error, seek help from your PC’s built-in Internet Connections troubleshooter.
This tool runs an error check for your connections and then offers you help to fix issues.
- Open Settings and select Update & Security.
- Choose Troubleshoot on the left and select Additional troubleshooters on the right.
- Select the Internet Connections troubleshooter and choose Run the troubleshooter.
- Wait for the troubleshooter to find issues and then offer you help to fix those issues.
Clear the DNS Cache
It’s worth clearing your PC’s DNS cache to resolve any issues with the cache’s problematic files. This doesn’t change how your sites load and your internet sessions aren’t affected.
Removing the DNS cache is as easy as running a command on your computer.
On Windows:
- Open the Start menu, search for Command Prompt, and select the tool in the search results.
- Type the following command in Command Prompt and press Enter: ipconfig /flushdns
- Your DNS cache is now cleared.
On macOS:
- Launch the Terminal utility.
- Type the following command in Terminal and press Enter: sudo killall -HUP mDNSResponder
- Enter your account password, and your DNS cache will be cleared.
Clear Chrome Host Cache
Chrome stores its own DNS cache, and you should also clear this cache to potentially resolve the “Server IP Address Could Not Be Found” problem. Again, removing this cache is as easy as selecting a button.
- Open Chrome, type the following in the address bar, and press Enter:
chrome://net-internals/#dns - Select the Clear host cache button to delete Chrome’s in-app DNS cache.
- Relaunch Chrome and try to access your sites.
Enable Dynamic IP Address on Your Windows PC
An incorrectly specified IP address can also cause Chrome to display the “Server IP Address Could Not Be Found” error. This is sometimes the case if you use a manual IP address with your PC.
Luckily, you can quickly switch to DHCP and get a unique and automatic IP address for your computer. Before you do this, know that your configuration that explicitly uses your static IP address (such as your game server) will stop functioning. You’ll have to reconfigure that to work with your computer.
Later, you can go back to an unused static IP on your network if you want.
On Windows:
- Open Settings on your PC and navigate to Network & Internet > Change adapter options.
- Right-click your network adapter and choose Properties from the menu.
- Select the Internet Protocol Version 4 option and choose Properties.
- Enable both Obtain an IP address automatically and Obtain DNS server address automatically options. Then, select OK at the bottom.
- Choose OK to close the window.
On macOS:
- Select the Apple menu > System Preferences > Network option.
- Choose your connection on the left and Advanced on the right.
- Access the TCP/IP tab and choose Automatically in both Configure IPv4 and Configure IPv6 fields.
- Select OK at the bottom.
- Choose Apply at the bottom.
Update Your Network Adapter Driver
Like with all other devices, keeping your network adapter’s drivers up to date is important. This helps fix network issues on your machine, including the ones in Chrome, and gives you optimum network performance.
You can automatically find and install the latest drivers for your adapter on your Windows PC.
- Access the Start menu, search for Device Manager, and select the tool in the search results.
- Expand the Network adapters option, right-click your adapter, and choose Update driver.
- Select Search automatically for drivers, so your PC automatically finds and installs the latest drivers.
- Restart your PC once the drivers are installed.
- Launch Chrome, and you should be able to access your sites.
Seeing the “Server IP Address Could Not Be Found” Error? Don’t Panic
If Chrome ever displays this error on your PC, don’t panic and instead follow the methods in this guide to fix the problem. It’s easier to resolve that issue than you think, and you’ll be back on your sites in no time. We hope this guide helps you out.