您(Did)是否尝试下载一个新应用程序但收到了一个神秘的Google Play 商店(Google Play Store)错误?不用担心; 它发生在我们所有人身上。有时,Google Play 商店不下载应用程序(Google Play Store doesn’t download apps),或者 Google Play 服务存在服务器端问题(issues with Google Play Services)。无论出现什么问题,总会有解决方案,我们随时为您提供帮助。
无论您是使用三星 Android(Samsung Android)手机安装热门新应用还是在Chromebook上打开Google Play 商店(Google Play Store),您都可能遇到任意数量的错误代码。在本文中,我们将探讨最常见的Google Play 商店(Google Play Store)错误以及如何修复它们。
1.错误代码944
Google Play 商店(Google Play Store)错误代码 944 是您会遇到的最常见错误之一,但除了等待之外,您无能为力。它不是由您的设备、有故障的 Wi-Fi 连接或过时的操作系统触发的。
解决方案(Solution)
错误(Error)代码 944 表示存在来自Google的服务器端问题。解决方案是等待几分钟,直到您重新获得对所有Google Play服务的访问权限。
2. 错误代码 RH-01
此Google Play 商店(Google Play Store)错误代码表示您在从服务器检索信息时遇到问题。它可能是由各种应用程序更新或下载引起的,但如果您安装了不兼容的第三方软件,它也可能会弹出。无论哪种方式,解决方案都很简单。
解决方案(Solution)
要修复Google Play错误RH-01,您需要清除Android设备上的数据和缓存。
1. 进入您设备的设置(Settings)菜单并选择应用程序(Apps)。
2. 单击Google Play Store应用程序并选择存储(Storage)。
3. 单击“清除数据”和“清除缓存”按钮。
3.错误代码194
您正在尝试从Google Play 商店(Google Play Store)下载游戏或应用程序,并收到错误代码 194。理论上,如果您的设备运行的是最新的Google Play 商店,则不应再发生这种情况APK(Google Play Store APK)。尽管如此(Nonetheless),错误 194 很容易修复。
解决方案(Solution)
就像错误RH-01一样,您可以通过清除设备的数据和缓存来消除错误代码 194。过程几乎相同。
转到设置(Settings)>应用程序(Apps)> Google Play 商店(Google Play Store),然后按清除数据(Clear Data)和清除缓存(Clear Cache )按钮。有关视觉帮助,请参见错误代码RH-1。
如果这不起作用,请对Google Play Services重复相同的过程。转到设置(Settings)>应用程序(Apps)> Google Play 服务(Google Play Services)并清除数据和缓存。错误(Error)代码 194 应该消失了。
4.错误代码24
(Play Store)当后台应用程序生成缓存文件过多时,通常会弹出Play Store错误代码 24。这会导致您的Android 操作系统(Android OS)出现问题,并且您开始收到Google Play 商店(Google Play Store)应用程序错误。但是,当您的手机存储空间已满时,您也可能会收到此错误。
解决方案 1(Solution 1)
清除缓存和数据。有关您需要采取的步骤,请参阅Google Play 商店(Google Play Store)错误代码RH-01的解决方案。(RH-01)
解决方案 2(Solution 2)
如果清除缓存和数据没有帮助,请检查设备的内部存储。在Android手机上,您还应该检查您的 SD 卡。
1. 打开设置(Settings)应用程序。
2. 选择设备维护(Device maintenance)。
3. 维护面板将显示您的手机状态,包括有关存储的详细信息。它还将为您提供“立即优化”(Optimize Now)选项,您可以使用该选项来清理占用空间的不必要数据。
4. 如果自动优化不起作用,请转到存储(Storage)。
5. 在存储面板中,您将有另一个选项来清除存储空间。单击立即清理(Clean Now)按钮以释放存储空间。
6. 如果您已经这样做但没有帮助,请开始手动删除文件。查看图像(Images)和视频(Videos )部分,特别是如果您经常拍摄照片或电影。您可能还有许多其他人通过Whatsapp与您分享的图片和视频。
5. 错误代码 18
此错误已存在多年,故障排除可能很棘手。在大多数情况下,重新安装应用程序时会弹出错误代码 18。这是您可以尝试解决的问题。
解决方案 1(Solution 1)
这听起来可能很奇怪,但最有效的解决方案之一是从手机中取出 SD 卡,然后重新连接。
1. 按住电源键彻底关闭手机。
2. 从插槽中取出 SD 卡并等待 30 秒。
3. 重新插入 SD 卡并重新启动手机。
如果这不起作用,请在移除 SD 卡后在手机的本机存储上重新安装该应用程序。之后(Afterward),重新连接 SD 卡。
解决方案 2(Solution 2)
如果上述解决方案不起作用,您的Android设备可能需要恢复出厂设置。
1. 进入设置(Settings)并选择常规管理(General management)。
2. 选择重置(Reset)选项。
3. 选择恢复出厂设置(Factory data reset)。
4. 单击重置(Reset )按钮。请记住,此选项会将您的Android设备恢复为出厂设置,这意味着您将丢失数据和下载的应用程序。
请记住,这些步骤在较旧或较新版本的Android(Android)上可能略有不同。
6.错误代码910
此Google Play 商店(Google Play Store)错误告诉您无法安装特定应用。当您尝试更新或卸载应用程序时也会发生这种情况,但也可能是由于数据损坏或Google帐户有问题造成的。这是您可以尝试解决的问题。
解决方案 1(Solution 1)
清除Google Play 商店(Google Play Store)缓存和数据。检查错误代码RH-01的解决方案,了解您需要采取的所有故障排除步骤。
解决方案 2(Solution 2)
如果清除缓存没有帮助,您应该删除您的Google帐户并将其重新添加到您的Android设备。那应该可以解决错误。但在您按照下面的指南操作之前,您应该首先尝试简单地退出您的Google帐户并重新登录。一些用户报告说普通的重新登录可以摆脱错误代码 910。
也就是说,这是删除您的Google帐户并将其重新链接到您的设备的方法。
1. 打开设置(Settings)并从菜单中选择云和帐户。(Cloud and Accounts)根据您的设备和Android版本,此选项可能称为Backup and Accounts或只是Accounts。
2. 在以下菜单中,选择帐户(Accounts)选项。如果由于您的操作系统版本,您在上一个菜单中已经有帐户,您可以忽略此步骤。
3.从帐户列表中选择Google 。
4. 包含您同步的Google帐户的列表将在下一个屏幕上打开。选择您的帐户(Account)。
5. 在下一个菜单上,点击屏幕右上角的三个点按钮,然后选择删除帐户(Remove Account)选项。
6. 返回“帐户(Accounts)”菜单,这一次,从列表中选择“添加帐户”选项。(Add account)
7. 选择Google并使用您的凭据开始帐户设置过程。
或者,您可以尝试设置一个全新的Google帐户。
7. 错误代码 103
如果您遇到错误代码 103,则您下载的应用与您的设备或您的Android(Android)版本不兼容。在大多数情况下,Google Play不会让您下载不兼容的软件,但它确实会发生。
解决方案(Solution)
在大多数情况下,要修复此Google Play 商店(Google Play Store)错误,您只需将Android 操作系统(Android OS)更新到最新版本。打开“设置”(Settings)菜单,如果设备没有最新固件,您会在设备顶部看到软件更新通知。(Software Update)点击它并按照说明进行操作。
如果您没有收到此通知,您也可以向下滚动并单击软件更新(Software update)按钮。让您的设备扫描更新并按照屏幕上的说明进行操作。
修复其他常见的 Google Play 商店(Common Google Play Store)错误
由于几乎不可能涵盖所有Google Play错误,因此您将在下面找到一些故障排除步骤,您可以按照这些步骤来解决大多数问题。
1.重新启动您的设备(1. Restart Your Device)
许多错误可以通过简单的重新启动来修复。只需(Just)按住电源按钮并关闭您的Android设备。等待几秒钟,然后重新打开电源。
2. Turn Airplane Mode ON/OFF
出于某种奇怪的原因,打开Airplane Mode(或Flight Mode)然后再关闭可以修复几个Google Play Store错误。作为奖励,如果您的手机有 Wi-Fi 连接问题,这可以解决这些问题。
您可以从手机的通知栏中找到飞行模式功能。(Airplane Mode)从屏幕顶部向下拖动手指,您会看到几个按钮,包括看起来像飞机的飞行模式。按下按钮启用它,等待几秒钟,然后再次按下它以禁用它。
3. 重置 Wi-Fi(3. Reset Wi-Fi)
在您找到飞行模式的同一通知面板中,您会找到 Wi-Fi。切换它可以解决各种Google Play错误,因此值得一试。将其关闭,等待 30 秒,然后重新打开。
4. 取出并重新插入 SD 卡(4. Remove and Re-Insert the SD Card)
SD 卡可能会导致很多错误,包括许多Play 商店(Play Store)问题。取出卡,看看您在下载或使用导致它的应用程序时是否仍然收到错误。之后重新插入SD卡,看看错误代码是否再次弹出。如果是这样,您可能需要更换 SD 卡。
5.清除缓存和数据(5. Clear Cache and Data)
这是解决许多问题的另一种解决方案。我们已经针对我们之前讨论的一些错误代码提到了此修复程序,但回顾一下,请始终尝试清除Google Play Store和Google Play Services的缓存和数据。
6.禁用你的VPN(6. Disable Your VPN)
如果您使用的是VPN,请禁用它。它可能与应用程序需要运行的特定功能或服务发生冲突。
7.更新安卓(7. Update Android)
确保(Make)您的Android 操作系统(Android OS)是最新的。定期执行系统更新,以后不要忽略任何更新通知。许多Google Play 商店(Google Play Store)错误可以通过软件更新来修复。
8.恢复出厂设置(8. Revert to Factory Settings)
如果到目前为止一切都失败了,那么是时候将您的Android设备重置为出厂设置了。请记住(Remember)保存所有关键数据,因为所有内容都将被擦除。
您是否正在(Are)处理令人讨厌的Google Play 商店(Google Play Store)错误?尝试(Try one)我们的一种解决方案,并在下面的评论中讨论您的结果。如果您仍然无法修复错误,我们或许可以为您提供帮助。
How to Fix Google Play Store Errors
Did you try to download a new app but got a cryрtic Google Play Store error insteаd? Don’t worry; it happens to all оf us. Sometimes, Google Play Store doesn’t download apps, or there are server-side issues with Google Play Services. Whatever the problem, there’s always a solution, and we’re here to help.
Whether you use a Samsung Android phone to install a hot new app or open Google Play Store on your Chromebook, you can encounter any number of error codes. In this article, we will explore the most common Google Play Store errors and how to fix them.
1. Error Code 944
Google Play Store error code 944 is one of the most common errors you’ll encounter, but there’s not much you can do about it other than wait. It’s not triggered by your device, faulty wi-fi connection, or an out-of-date operating system.
Solution
Error code 944 means there’s a server-side problem coming from Google. The solution is to wait for a few minutes until you regain access to all Google Play services.
2. Error Code RH-01
This Google Play Store error code means you have an issue retrieving information from the server. It can be caused by various app updates or downloads, but it can also pop up if you install incompatible third-party software. Either way, the solution is simple.
Solution
To fix Google Play error RH-01, you need to clear the data and cache on your Android device.
1. Go to your device’s Settings menu and select Apps.
2. Click on the Google Play Store application and select Storage.
3. Click on both the “Clear Data” and “Clear Cache” buttons.
3. Error Code 194
You’re trying to download a game or app from the Google Play Store, and you’re greeted by error code 194. In theory, this shouldn’t be happening anymore if your device is running the up-to-date Google Play Store APK. Nonetheless, error 194 is easy to fix.
Solution
Just like error RH-01, you can make error code 194 go away by clearing your device’s data and cache. The process is almost the same.
Go to Settings > Apps > Google Play Store and press the Clear Data and Clear Cache buttons. See error code RH-1 for visual aid.
If this doesn’t work, repeat the same process for Google Play Services. Go to Settings > Apps > Google Play Services and clear both data and cache. Error code 194 should be gone.
4. Error Code 24
Play Store error code 24 usually pops up when there are too many background apps generating cache files. This causes your Android OS to go haywire, and you start getting Google Play Store app errors. However, you can also get this error when your phone’s storage is full.
Solution 1
Clear the cache and data. See the solution for Google Play Store error code RH-01 for the steps you need to take.
Solution 2
If clearing the cache and data didn’t help, check your device’s internal storage. On an Android phone, you should also check your SD card.
1. Open the Settings app.
2. Select Device maintenance.
3. The maintenance panel will show you the status of your phone, including details about storage. It will also give you an Optimize Now option that you can use to clean unnecessary data that’s taking up space.
4. If automatic optimization doesn’t do the trick, go to Storage.
5. In the storage panel, you’ll have another option to clear storage space. Click the Clean Now button to free up storage space.
6. If you’ve already done that and it didn’t help, start deleting files manually. Look in the Images and Videos section, particularly if you frequently take photos or film. You might also have many pictures and videos others shared with you through Whatsapp.
5. Error Code 18
This error has been around for years, and troubleshooting it can be tricky. In most cases, error code 18 pops up when you reinstall an application. Here’s what you can try to fix it.
Solution 1
This might sound strange, but one of the most effective solutions is to remove the SD card from your phone and then reconnect it.
1. Hold the power button to turn your phone off completely.
2. Remove the SD card from its slot and wait 30 seconds.
3. Plug the SD card back in and restart your phone.
If this doesn’t work, reinstall the app on your phone’s native storage after removing the SD card. Afterward, reconnect the SD card.
Solution 2
If the above solution doesn’t work, your Android device might need a factory reset.
1. Go to Settings and select General management.
2. Select the Reset option.
3. Select Factory data reset.
4. Click on the Reset button. Keep in mind this option will restore your Android device to factory settings, which means you will lose your data and downloaded apps.
Keep in mind these steps might be slightly different on older or more recent versions of Android.
6. Error Code 910
This Google Play Store error tells you that you can’t install a specific app. It can also occur when you’re trying to update or uninstall an app, but it can also be caused by corrupted data or a buggy Google account. Here’s what you can try to fix it.
Solution 1
Clear the Google Play Store cache and data. Check the solution for error code RH-01 for all the troubleshooting steps you need to take.
Solution 2
If clearing your cache doesn’t help, you should remove and re-add your Google account to your Android device. That should fix the error. But before you follow the guide below, you should first try to simply log out of your Google account and log back in. Some users report that a plain relog gets rid of error code 910.
That said, here’s how to remove your Google account and re-link it to your device.
1. Open Settings and select Cloud and Accounts from the menu. Depending on your device and Android version, this option might be called Backup and Accounts or just Accounts.
2. In the following menu, select the Accounts option. If you already had Accounts in the previous menu due to your OS version, you can ignore this step.
3. Select Google from the list of accounts.
4. A list with your synced Google accounts will open on the next screen. Select your Account.
5. On the next menu, tap on the three dots button at the top right corner of your screen and choose the Remove Account option.
6. Go back to the Accounts menu and, this time, select the Add account option from the list.
7. Select Google and begin the account setup process with your credentials.
Alternatively, you can try setting up an entirely new Google account.
7. Error Code 103
If you encounter error code 103, the app you downloaded is not compatible with your device or your version of Android. In most cases, Google Play won’t let you download incompatible software, but it happens.
Solution
In most cases, to fix this Google Play Store error, you just need to update your Android OS to the latest version. Open the Settings menu, and you’ll see a Software Update notification at the top of your device if it doesn’t have the latest firmware. Tap it and follow the instructions.
If you don’t have this notification, you can also scroll down and click on the Software update button. Let your device scan for updates and follow the onscreen instructions.
Fixing Other Common Google Play Store Errors
Since it’s nearly impossible to cover all the Google Play errors, below you’ll find some troubleshooting steps you can follow to fix most issues.
1. Restart Your Device
A lot of errors can be fixed with a simple restart. Just hold the power button and turn off your Android device. Wait a few seconds before powering it back on.
2. Turn Airplane Mode ON/OFF
For some strange reason, turning Airplane Mode (or Flight Mode) on and then off fixes several Google Play Store errors. As a bonus, if your phone has wi-fi connection issues, this can fix them.
You can find the Airplane Mode feature from the phone’s notification bar. Drag your finger down from the top of your screen, and you’ll see several buttons, including the airplane mode one that looks like a plane. Press the button to enable it, wait a few seconds, then press it again to disable it.
3. Reset Wi-Fi
In the same notifications panel where you find Airplane mode, you’ll find Wi-Fi. Toggling it can solve various Google Play errors, so it’s worth giving it a shot. Switch it off, wait 30 seconds, and switch it back on.
4. Remove and Re-Insert the SD Card
SD cards can cause a lot of errors, including numerous Play Store issues. Remove the card and see if you still get the error when you download or use the app causing it. Re-insert the SD card afterward to see if the error code pops back up. If it does, you might have to replace your SD card.
5. Clear Cache and Data
This is another solution that solves many issues. We’ve already mentioned this fix for some of the error codes we discussed earlier, but to recap, always try to clear the cache and data for Google Play Store and Google Play Services.
6. Disable Your VPN
If you’re using a VPN, disable it. It might be conflicting with a particular feature or service that the app needs to run.
7. Update Android
Make sure your Android OS is up-to-date. Perform a system update regularly and don’t ignore any update notifications in the future. Many Google Play Store errors can be fixed with software updates.
8. Revert to Factory Settings
If everything else has failed so far, it’s time to reset your Android device to its factory settings. Remember to save any critical data because everything will be wiped.
Are you dealing with a pesky Google Play Store error? Try one of our solutions and discuss your results in the comments below. If you still can’t fix the error, we might be able to help you.