尽管许多基于云的游戏流媒体服务(cloud-based game streaming services)在多种设备上运行良好,但您有时可能会遇到响应延迟或输入延迟。原因可能是互联网连接不佳或您的网络和设备设置存在问题。本教程重点介绍了导致Google Stadia滞后问题的因素以及解决问题的 11 种潜在方法。
1. 提升您的互联网连接
为了在Stadia(Stadia)中享受无故障游戏并消除Stadia延迟,Google建议最低连接速度为每秒 10 兆比特 (10 Mbps )。但是,以 4K 分辨率玩游戏需要 35 Mbps或更高的连接速度。访问Fast.com或使用任何互联网速度测试工具(internet speed test tool)来检查您的网络速度。如果它低于您正在玩的游戏分辨率的要求,请按照以下一些提示来提高您的网络速度。
首先,暂停您设备上所有活跃的互联网密集型活动(应用程序下载、操作系统更新、视频流等),并断开其他设备与网络的连接。这将释放路由器的带宽并提高连接速度。重新启动路由器并更新其固件也可以解决连接问题。
如果您使用的是无线连接,请考虑将您的Google Stadia设备移至路由器(反之亦然)。使用Wi-Fi 扩展器或 Mesh 网络(Wi-Fi extenders or Mesh networks)来提高 Wi-Fi 覆盖范围。查看本教程了解更多 Wi-Fi 故障排除修复(tutorial for more Wi-Fi troubleshooting fixes)。如果您的 Wi-Fi 速度仍然缓慢,请将您的路由器设置重置为出厂默认设置,联系您的ISP或切换到以太网连接。(Ethernet)
顺便说一句,在使用蜂窝或移动数据的移动设备上玩Stadia可能会导致输入延迟,尤其是在您不使用LTE或 5G 网络的情况下。切换到 Wi-Fi 连接并确保您的设备距离路由器不超过 2 英尺,以防止干扰。
2. 对设备的网络设置(Network Settings)进行故障排除
不正确(Incorrect)的网络配置和第三方网络扩展也可能导致Google Stadia输入延迟和其他性能问题。禁用您计算机上的任何VPN应用程序/扩展程序、防火墙或代理连接,并检查这是否可以改善Stadia游戏体验。
如果问题仍然存在,请重置您设备的网络设置(your device’s network settings),尤其是在其他依赖互联网的应用程序无法正常运行时。
3. 使用Google Stadia 交互式疑难解答(Google Stadia Interactive Troubleshooter)
谷歌有一个专门的故障排除工具,可以自动诊断在使用(Google)Stadia时导致输入延迟、响应缓慢和视觉质量差的因素。我们建议您仅在确认您的连接速度符合Google Stadia的要求后才使用此工具。同样(Likewise),使用Stadia设备上遇到输入延迟或响应延迟的故障排除工具。
- 在您首选的网络浏览器上打开Google Stadia 交互式疑难解答。(Google Stadia interactive troubleshooter)选中复选框以确认您已尝试页面上列出的基本故障排除步骤,然后选择继续(Continue)。
- 从选项中选择您的Stadia设备,然后选择继续(Continue)。
- 由于您在游戏过程中遇到输入延迟,请选择Distorted visuals or unresponsive play并选择Continue。
- (Google)根据您选择的设备,Google会推荐一些不同的故障排除步骤。遵循建议,看看它是否修复了Stadia延迟。否则,在“问题解决了吗?”中选择否 (No)部分并选择继续(Continue)执行下一个故障排除步骤。
4. 使用谷歌浏览器(Google Chrome)并调整 Stadia 缩放级别(Adjust Stadia Zoom Level)
尽管Stadia游戏可以在其他网络浏览器上运行,但Google建议使用(Google)Chrome访问云游戏服务。如果您在非Google(Google)浏览器上遇到Stadia输入延迟,请切换到Google Chrome并确保它是最新的。
增加或减少浏览器的缩放(Zoom)级别也会导致视觉失真和输入延迟。如果Chrome (或其他浏览器)中的(Chrome)Stadia标签被放大或缩小,请将缩放级别重置为 100%,然后重新加载标签。
按Control 键(Control key)+加号(plus sign)或Control +减号(minus key)分别增加或减少浏览器的缩放级别。在Mac笔记本电脑或台式机上,用于调整浏览器缩放级别的键盘快捷键是Command +加号键(plus key)(放大)和Command +减号键(minus key)(缩小)。
或者,选择三点菜单图标(three-dot menu icon)并使用加号(plus)或减号(minus)按钮将选项卡的缩放级别调整为 100%。
5.更改您的电视设置
如果您在智能电视、 Chromecast或Android TV设备上遇到(Android TV)Google Stadia输入延迟,将电视的默认设置切换为“游戏模式”可能会解决问题。
大多数高端电视都有专用的“游戏模式(Game Mode)”,通过将图像和视频处理降低到最低限度来减少游戏过程中的输入延迟。如果您的电视有游戏模式(查看设置或说明手册),请启用它并检查它是否能提高 Stadia 的响应时间。
6. 更新 Stadia 应用程序
前往Google Play 商店的 Stadia 信息页面(Stadia info page on the Google Play Store),您会发现许多其他Android用户在评论部分报告输入滞后。有趣的是,将(Interestingly)Stadia更新到最新版本解决了一些用户的问题。在您的设备上打开Play 商店(Play Store)并安装适用于您设备的任何Stadia更新。
7. 更新您的设备
如果您的移动设备不符合操作系统要求,您在玩Stadia游戏时可能会遇到困难。对于Android智能手机或平板电脑,您需要Android 6.0 Marshmallow或更高版本。在 iPhone 上,iOS 11 是玩Stadia(Stadia)游戏的最低要求。
前往您设备的设置菜单并安装最新的操作系统更新,即使您的手机符合操作系统要求。
8.禁用多显示器设置
将 PC 的屏幕扩展到第二个屏幕也可能导致Google Stadia输入延迟。暂时(Temporarily)禁用计算机的多显示器设置(computer’s multiple display setup)并尝试仅在一台显示器上玩Stadia游戏。
9. 对于 Windows:调整显示(Adjust Display)比例
将您的 PC 连接到多个显示器可能会导致某些图像在某些应用程序中显得模糊。发生这种情况时,Windows会自动尝试通过调整显示设置来解决问题。尽管有好处,但此设置可能会导致Stadia中的音频和视频延迟。
前往您 PC 的高级缩放设置并禁用自动缩放功能。这可能会解决 Stadia 的输入滞后问题。
- 打开 Windows 设置,选择系统(System),在边栏中选择显示,然后在“缩放和布局”部分选择(Display)高级缩放设置(Advanced scaling settings)。
- 关闭让 Windows 尝试修复应用程序,使它们不模糊(Let Windows try to fix apps, so they’re not blurry)。
10.禁用Mac定位服务
如果您在玩Stadia游戏时在Mac上启用了定位服务,您可能会遇到音频和视频延迟。
前往System Preferences > Security and Privacy > Privacy并取消选中Enabled Location Services。
如果Google Stadia输入延迟仍然存在,请重新启用位置服务并尝试其他故障排除步骤。
11.重启你的设备
重新启动您的设备将刷新并可能解决影响Stadia性能的系统故障。关闭(Shut)您的智能手机、平板电脑、计算机、Chromecast、Google TV、Android TV 或您用来玩Stadia游戏的任何设备。等待(Wait)一两分钟,重新打开设备,然后重新访问Stadia。
获得更多帮助
如果您在设备上玩游戏时仍然遇到困难,请访问Google Stadia 帮助中心(Google Stadia Help Center)或联系 Stadia 支持团队。(contact the Stadia Support Team)
How To Fix Google Stadia Lag Issues
Although many cloud-based game streaming services work pretty well on several devices, you may sometimes encounter delayed response or input lag. The reason could be poor internet connection or problems with your network and device settings. This tutorial highlights factors responsible for Google Stadia lag issues and 11 potential ways to fix the problem.
1. Boost Your Internet Connection
To enjoy glitch-free gameplay in Stadia and remove Stadia lag, Google recommends having a minimum connection speed of 10 megabits per second (10 Mbps). However, playing games in 4K resolution requires a connection speed of 35 Mbps or more. Go to Fast.com or use any internet speed test tool to check your network speed. If it falls below the requirements for the game resolution you’re playing, follow some of the tips below to boost your network speed.
First, pause all active internet-heavy activities (app downloads, OS updates, video streaming, etc.) on your device and disconnect other devices from the network. That’ll free up your router’s bandwidth and improve connection speed. Rebooting your router and updating its firmware could also fix connectivity issues.
If you’re using a wireless connection, consider moving your Google Stadia device to the router (or vice versa). Use Wi-Fi extenders or Mesh networks to improve the Wi-Fi coverage. Check out this tutorial for more Wi-Fi troubleshooting fixes. Reset your router’s settings to factory default, contact your ISP, or switch to an Ethernet connection if your Wi-Fi speed remains sluggish.
By the way, playing Stadia on mobile devices using cellular or mobile data can cause input lag–especially if you aren’t using an LTE or 5G network. Switch to a Wi-Fi connection and make sure your device isn’t more than 2 feet away from the router–to prevent interference.
2. Troubleshoot Your Device’s Network Settings
Incorrect network configurations and third-party network extensions can also cause Google Stadia input lag and other performance issues. Disable any VPN app/extension, firewall, or proxy connection on your computer and check if that improves Stadia gameplay.
If the problem persists, reset your device’s network settings, especially if other internet-depending apps aren’t working correctly.
3. Use the Google Stadia Interactive Troubleshooter
Google has a dedicated troubleshooting tool to automatically diagnose factors responsible for input lag, slow responses, and poor visual quality when using Stadia. We recommend using this tool only after confirming that your connection speed meets Google Stadia’s requirements. Likewise, use the troubleshooting tool on the Stadia device encountering input lag or delayed responses.
- Open the Google Stadia interactive troubleshooter on your preferred web browser. Check the boxes to verify that you’ve tried the basic troubleshooting steps listed on the page and select Continue.
- Select your Stadia device from the options and select Continue.
- Since you’re experiencing input lag during gameplay, select Distorted visuals or unresponsive play and select Continue.
- Google will recommend some different troubleshooting steps, depending on the device you choose. Follow the recommendations and see if it fixes the Stadia lag. Otherwise, select No in the “Is the issue resolved?” section and select Continue to the next troubleshooting step.
4. Use Google Chrome and Adjust Stadia Zoom Level
Although Stadia games work on other web browsers, Google recommends accessing the cloud gaming service using Chrome. Switch to Google Chrome and make sure it is up-to-date if you’re experiencing the Stadia input lag on non-Google browsers.
Increasing or decreasing your browser’s Zoom level can also cause distorted visuals and input lag. If the Stadia tab in Chrome (or another browser) is zoomed in or out, reset the zoom level to 100%, and reload the tab.
Press the Control key + plus sign or Control + minus key to increase or decrease your browser’s zoom level, respectively. On Mac notebooks or desktops, the keyboard shortcuts to adjust a browser’s zoom level are Command + plus key (to zoom in) and Command + minus key (to zoom out).
Alternatively, select the three-dot menu icon and use the plus or minus buttons to adjust the tab’s zoom level to 100%.
5. Change Your TV Settings
If you’re experiencing the Google Stadia input lag on your smart TV, Chromecast, or Android TV device, switching your TV’s default setting to “Game Mode” might resolve the problem.
Most high-end TVs have a dedicated “Game Mode” that reduces input lag during gaming by lowering image and video processing to the barest minimum. If your TV has a game mode (check the settings or instruction manual), enable it and check if it improves Stadia’s response time.
6. Update the Stadia App
Head to the Stadia info page on the Google Play Store, and you’ll find many other Android users reporting input lag in the review section. Interestingly, updating Stadia to the latest version fixed the problem for some users. Open Play Store on your device and install any Stadia update available for your device.
7. Update Your Device
You may encounter difficulty playing Stadia games if your mobile device doesn’t meet the operating system requirements. For Android smartphones or tablets, you need Android 6.0 Marshmallow or newer. On iPhones, iOS 11 is the minimum requirement for playing Stadia games.
Head to your device’s settings menu and install the latest OS updates, even if your phone meets the OS requirement.
8. Disable Multiple Display Setup
Extending your PC’s screen to a second screen can also result in Google Stadia input lag. Temporarily disable your computer’s multiple display setup and try playing Stadia games on just one monitor.
9. For Windows: Adjust Display Scaling
Connecting your PC to multiple displays might cause some images to appear blurry in some apps. When this happens, Windows automatically tries to fix the problem by adjusting your display settings. Despite its benefits, this setting can cause audio and video lag in Stadia.
Head to your PC’s advanced scaling settings and disable the automatic scaling feature. That might resolve Stadia’s input lag.
- Open Windows Settings, select System, select Display in the sidebar and choose Advanced scaling settings in the “Scale and layout” section.
- Toggle off Let Windows try to fix apps, so they’re not blurry.
10. Disable Mac Location Services
You may experience audio and video lag if you have location services enabled on your Mac when playing Stadia games.
Head to System Preferences > Security and Privacy > Privacy and uncheck Enabled Location Services.
If the Google Stadia input lag persists, re-enable location services and try other troubleshooting steps.
11. Restart Your Devices
Restarting your device will refresh and possibly resolve system glitches affecting Stadia’s performance. Shut down your smartphone, tablet, computer, Chromecast, Google TV, Android TV, or whatever device you use to play Stadia games. Wait for a minute or two, turn your device back on, and revisit Stadia.
Get Additional Help
Visit the Google Stadia Help Center or contact the Stadia Support Team if you’re still encountering difficulties playing games on your device.