在 iPhone、iPad 或 iPod touch 上与App Store交互时,您是否一直遇到“帐户(Account)不在该商店中”的弹出错误消息?此错误可能会令人沮丧,尤其是当您需要立即下载或更新应用程序时。
本故障排除教程将引导您完成多种方法来修复 iOS 和 iPadOS 设备上的“帐户不在该商店中”错误。

为什么会出现“帐户不在该商店”的错误?
当您尝试使用在其他国家/地区注册的Apple ID访问(Apple ID)App Store时,会出现“帐户不在该商店中”错误。(App Store)这可能是因为您正在国外旅行、从国外
登录App Store ,或者您的 iCloud 帐户存在同步问题。(App Store)
您必须更改Apple ID的国家或地区、创建单独的Apple ID或退出并重新登录App Store才能修复错误。
更改应用商店国家/地区
只要没有有效订阅(例如Apple Music)、商店积分和待处理退款,就可以更改您的 Apple ID 区域以匹配App Store国家/地区。(App Store)此外,您必须拥有可在该国家/地区使用的有效付款方式(例如信用卡)。如果这些都不是问题:
- 打开iOS 设备上的App Store,然后点击屏幕右上角的个人资料肖像。
- 点按您的 Apple ID。
- 点击国家/地区。

- 点击更改国家(Tap Change Country)或地区(Region)。如果您有有效的订阅、商店积分或待处理的退款,您将不会看到此选项。
- 同意(Agree)Apple 的条款和条件,输入您的帐单地址和付款信息,然后按照其余提示操作以更改国家/地区。
或者,打开“设置”(Settings)应用程序,然后转至Apple ID > Media和Purchases > View Account > Country/Region,以修改您的Apple Store区域设置。了解有关switching the App/iTunes Store account to another country更多信息。
创建辅助Apple ID 帐户(Apple ID Account)
您知道您可以拥有多个 Apple ID(you can have multiple Apple IDs)吗?如果您不想或无法更改Apple ID的国家/地区,那么创建与(Apple ID)App Store区域匹配的辅助Apple ID是您的最佳选择。设置新的Apple ID(Apple ID)时,您也无需添加付款方式。
要从头开始创建 Apple ID:
- 打开“设置”(Settings)应用程序并点击您的Apple ID。
- 点击退出。
注意:如果“查找”(Find My)在您的 iPhone 或 iPad 上处于活动状态,请输入您的Apple ID密码并将其停用,然后再继续。
- 选择保留数据的本地副本(日历、联系人(Contacts)、健康状况(Health)等),然后点击“注销”(Sign Out)进行确认。

- 返回“设置”(Settings)应用程序的主屏幕,然后点击“登录(Sign)您的 iPhone”。
- 点按没有Apple ID或忘记了?
- 轻点“创建 Apple ID”(Tap Create Apple ID),然后按照屏幕上的所有说明创建并使用新的Apple ID登录。

- 根据您的App Store使用要求
在两个Apple ID之间切换。(Apple IDs)
退出并返回(Back Into)App Store (App Store)_(Out)
如果您最近在另一台Apple(Apple)设备(例如Mac)上更改了所在国家或地区,但(Mac—but)这些更改尚未同步到您的 iPhone 或 iPad,只需退出App Store帐户并重新登录即可解决“帐户”问题。不在本商店”错误。要做到这一点:
- 打开App Store并选择屏幕右上角的个人资料图标。
- 选择您的Apple ID,向下滚动屏幕,然后轻点“注销”(Sign Out)。
- 重新打开App Store,点击空白的个人资料图标,然后重新登录。

修复 iPhone 或 iPad 上的“帐户不在该商店中”错误的
其他方法(Ways)
如果App Store和您的Apple ID没有区域不匹配的情况,您可能会遇到配置错误的设置或系统软件问题。请执行以下修复来解决“帐户不在该商店中”错误。
重新启动 iPhone 或 iPad
重新启动 iPhone 或 iPad 可以清除App Store 的(App Store)临时故障或错误。打开“设置”(Open Settings)并转至General > Shutdown以关闭设备。然后,按住Side/Top按钮将其重新打开。

校正时间
iPhone 或 iPad 上的日期、时间或时区设置不正确是导致“帐户不在该商店”错误的另一个可能原因。打开“设置”并转到General > Date和时间”(Time)。

如果屏幕中的信息不准确,请尝试关闭“自动设置”(Set Automatically)旁边的开关,然后再打开。如果这不起作用,请在 iPhone 或 iPad 上手动设置正确的时间(set the correct time on your iPhone or iPad manually)。
禁用内容限制
iPhone 或 iPad 上“屏幕时间”(Screen Time on your iPhone or iPad)的内容限制可能会阻止对App Store内容的访问并引发各种错误。要禁用它们,请打开App Store,转至Screen Time > Content和隐私限制,然后关闭(Privacy Restrictions)内容(Content)和隐私限制(Privacy Restrictions)旁边的开关。

检查系统软件更新
运行过时版本的 iOS 或 iPadOS 可能会导致出现各种随机错误。要更新 iOS 或 iPadOS,请前往Settings > General > Software Update,然后选择“下载(Download)并安装”(Install)。

将所有设置重置为出厂默认设置(Factory Defaults)
在 iPhone 或 iPad 上重置所有设置可以解决因配置错误或设置冲突而导致的Apple Store问题。(Apple Store)此过程不会删除任何数据,但会将所有设备设置(包括Wi-Fi、蓝牙(Bluetooth)和通知)重置为原始状态。

要启动所有设置重置,请转至Settings > General > Transfer或重置(Reset)iPhone/iPad > Reset > Reset All Settings,然后输入您的设备密码。
联系苹果支持
如果尽管进行了上述修复, App Store仍无法运行,请联系 Apple 支持(contact Apple Support)以检查是否存在可能导致该问题的帐户特定问题。
尽快(Store Error ASAP)修复帐户(Account)不在该商店错误
在 iPhone 或 iPad 上遇到“帐户(Account)不在该商店中”的错误可能会令人沮丧,但有几种有效的方法可以解决它。无论是检查您的区域设置、注销并重新登录您的Apple ID,还是联系Apple 支持(Apple Support),这些方法中至少一种应该可以帮助您重新使用Apple Store并下载您需要的应用程序。
显然,更改您的Apple ID国家/地区或设置新帐户并不是最可行的解决方案,但如果您打算在某个国家/地区长期停留,这可能是您唯一的选择。
How to Fix “Account Not in This Store” Error on iPhone or iPad
Do you keep runnіng into an “Account Not in This Store” pop-υp error while interacting with the App Store on your iPhone, iPad, or iPod touch? This error can be frustrating, eѕpecially if you need to download оr update an app immediаtely.
This troubleshooting tutorial will walk you through several methods to fix the “Account Not in This Store” error on iOS and iPadOS devices.

Why Does the “Account Not in This Store” Error Show Up?
The ‘Account Not in This Store’ error occurs when you attempt to access an App Store using an Apple ID registered in a different country. This might be because you’re traveling abroad, signing into the App Store from a foreign country, or having synchronization issues with your iCloud account.
You must change your Apple ID’s country or region, create a separate Apple ID, or sign out and back into the App Store to fix the error.
Change the App Store Country
It’s possible to change your Apple ID’s region to match the App Store country, so long as there are no active subscriptions (e.g., Apple Music), store credits, and pending refunds. Additionally, you must have a valid payment method—such as a credit card—for use within that country. If those aren’t an issue:
- Open the App Store on your iOS device and tap your profile portrait on the screen’s top-right.
- Tap your Apple ID.
- Tap Country/Region.

- Tap Change Country or Region. You won’t see this option if you have active subscriptions, store credits, or pending refunds.
- Agree to Apple’s terms and conditions, enter your billing address and payment information, and work through the remaining prompts to change the country.
Alternatively, open the Settings app and go to Apple ID > Media & Purchases > View Account > Country/Region to modify your Apple Store region settings. Learn more about switching the App/iTunes Store account to another country.
Create a Secondary Apple ID Account
Did you know you can have multiple Apple IDs? If you don’t want to—or can’t—change the country of your Apple ID, then creating a secondary Apple ID matching the App Store region is your best option. You also don’t need to add a payment method when setting up a new Apple ID.
To create an Apple ID from scratch:
- Open the Settings app and tap your Apple ID.
- Tap Sign Out.
Note: If Find My is active on your iPhone or iPad, enter your Apple ID password and deactivate it before proceeding.
- Opt to keep a local copy of your data—Calendars, Contacts, Health, etc.—and tap Sign Out to confirm.

- Return to the Settings app’s main screen and tap Sign in to your iPhone.
- Tap Don’t have an Apple ID or forgot it?
- Tap Create Apple ID and follow all on-screen instructions to create and sign in with a new Apple ID.

- Switch between the two Apple IDs depending on your App Store usage requirements.
Sign Out and Back Into the App Store
If you’ve recently changed your country or region on another Apple device—such as a Mac—but the changes haven’t synced to your iPhone or iPad, simply signing out of the App Store account and logging back in should resolve the “Account Not in This Store” error. To do that:
- Open the App Store and select your profile icon on the top-right of the screen.
- Select your Apple ID, scroll down the screen, and tap Sign Out.
- Re-open the App Store, tap the blank profile icon, and sign back in.

Other Ways to fix the “Account Not in This Store” Error on iPhone or iPad
If the App Store and your Apple ID have no regional mismatches, you could be dealing with an incorrectly configured setting or system software issue. Go through the following fixes to resolve the “Account Not in This Store” error.
Restart the iPhone or iPad
An iPhone or iPad restart can clear temporary glitches or bugs with the App Store. Open Settings and go to General > Shutdown to turn off the device. Then, hold down the Side/Top button to turn it back on.

Correct the Time
An incorrect date, time, or time zone setting on the iPhone or iPad is another possible reason for the “Account Not in This Store” error. Open Settings and go to General > Date & Time.

If the information within the screen is inaccurate, try toggling the switch next to Set Automatically off and then on. If that doesn’t help, set the correct time on your iPhone or iPad manually.
Disable Content Restrictions
Content restrictions from Screen Time on your iPhone or iPad can block access to App Store content and trigger various errors. To disable them, open the App Store, go to Screen Time > Content & Privacy Restrictions, and turn off the switch next to Content & Privacy Restrictions.

Check for System Software Updates
Running an outdated version of iOS or iPadOS can cause all sorts of random errors to show up. To update iOS or iPadOS, go to Settings > General > Software Update, and choose Download and Install.

Reset All Settings to Factory Defaults
An all-settings reset on the iPhone or iPad can resolve Apple Store issues caused by misconfigured or conflicting settings. This process will not erase any data but will reset all device settings, including Wi-Fi, Bluetooth, and notifications, to their original state.

To initiate an all-settings reset, go to Settings > General > Transfer or Reset iPhone/iPad > Reset > Reset All Settings and enter your device passcode.
Contact Apple Support
If the App Store doesn’t work despite the above fixes, contact Apple Support to check for account-specific issues that may be causing the problem.
Fix the Account Not in This Store Error ASAP
Encountering the “Account Not in This Store” error on your iPhone or iPad can be frustrating, but there are several effective ways to fix it. Whether it’s checking your region settings, signing out and back into your Apple ID, or contacting Apple Support, at least one of these methods should help you get back to using the Apple Store and downloading the apps you need.
Obviously, changing your Apple ID country or setting up a new account isn’t the most feasible fix, but if you intend to stay long in a country, it could be your only option.