iPhone 带有许多旨在保护用户隐私的选项和功能。您可以阻止应用程序跟踪您、使用私有MAC地址保护(MAC)Wi-Fi网络、接收剪贴板访问通知等。
这些选项中最突出的是橙色和绿色状态菜单点，当本机或第三方应用程序使用设备的麦克风或摄像头时，它们会亮起。这两个指标都可以阻止应用程序在您不知情的情况下监听或监视您。但是，有时这些点可能会出现，但不会从状态栏中消失。
下面的解决方案列表应该可以帮助您在 iPhone 上解决此问题。不过，在您深入研究之前，最好了解每个彩色指示器的工作原理。
橙色(Orange)和绿色状态指示灯(Green Status Indicators Work)的工作原理
橙色点(orange dot)表示 iPhone 上的活动麦克风(active microphone)，而绿色点(green dot )表示实时前置或后置摄像头(live front or back camera)。仅当您在需要访问麦克风或摄像头的应用程序中执行操作时，这两个彩色圆点才会显示 - 例如，在消息应用程序(Messages app)中录制音频消息或自拍。
由于这两个指标与隐私相关的好处，您的 iPhone 不提供停用它们的选项。但是，当应用程序停止使用麦克风或摄像头时，它们会消失 - 例如，结束电话或将相机(Camera)应用程序退出到主(Home)屏幕。
您的 iPhone 还允许您通过调出控制中心(bringing up the Control Center)来识别使用（或刚刚使用）麦克风或摄像头的应用程序。
如果橙色或绿色点未能消失并持续显示，您可能正在处理与应用程序或系统相关的错误或故障。然而，严肃地说，它也可能暗示一个侵犯隐私的应用程序。
Orange/Green Dot的修复不会消失(Going Away)
以下修复和建议应该可以帮助您从 iPhone 的状态栏中移除卡住的橙色或绿色圆点。
强制退出应用程序(Force-Quit App)
如果您可以识别导致 iPhone 上出现橙色或绿点的应用程序，请尝试按照以下步骤强制退出它：
- (Swipe)从屏幕底部向上滑动，打开App Switcher
- 如果您使用带Touch ID的 iPhone ，请双击主(Home )屏幕按钮
- 将(Drag)应用卡向上拖动到屏幕的顶部边缘。
- 如果没有消除彩色指示器（或者如果控制中心(Control Center)没有中继应用程序的名称），请尝试从应用程序切换器(App Switcher)强制退出所有应用程序。
Disable/Enable Permissions
如果第三方应用程序中未解决的故障导致问题突然出现，短暂撤销其麦克风或摄像头权限可能会有所帮助。你可以通过进入设置(Settings )>隐私中的(Privacy)麦克风(Microphone )和相机(Camera )部分来做到这一点。
继续为您认为不需要的任何应用程序禁用麦克风或摄像头访问权限。您也可以为通常需要它但您不经常使用的应用禁用它。当您稍后打开该应用程序时，它会再次请求许可，您可以在那时授予它。
如果这有帮助，请再次为应用程序提供权限并检查问题是否再次出现。如果是，请更新应用程序。
更新应用(Update Apps)
新的(New)应用程序更新可以修复任何导致橙色和绿色指示灯卡在 iPhone 状态栏上的已知问题。
打开App Store并点击您的头像。然后，向下滑动并按住一两秒钟以扫描更新。点击(Follow)全部更新(Update All )以安装它们。
重启 iPhone(Restart iPhone)
如果您在打开 iPhone 的控制中心(Control Center)时没有看到应用程序的名称，那么您可能正在查看一个与系统相关的小错误。重新启动设备应该有助于解决这个问题。
首先转到“设置”(Settings ) > “常规(General)” 。然后，点击关机(Shut Down)并将电源(Power )图标拖动到右侧以关闭设备。等待(Wait)几秒钟，然后按住侧面(Side )按钮重新打开设备。
删除并重新安装应用程序(Delete & Reinstall App)
如果使用特定应用程序导致彩色指示灯反复卡住，则必须将其删除并重新安装。为此，请长按应用程序的图标并选择Remove App > Delete App。然后，通过App Store(App Store)搜索并安装它。
如果重新安装应用程序没有帮助，最好寻找替代品。同时，仅在需要时为应用提供使用麦克风和摄像头的权限。
更新 iOS(Update iOS)
如果橙色或绿色状态指示灯无故卡住，您必须更新您的 iPhone(update your iPhone)。较新(Newer)版本的 iOS 带有错误修复，可以处理系统软件中的潜在问题。
为此，请打开“设置”(Settings )应用并转到“常规(General )” > “软件更新”(Software Update)。如果您看到有待更新的更新，请点击下载并安装(Download & Install)。
重置所有设置(Reset All Settings)
重置 iPhone 上的所有设置有助于解决由系统软件中的配置损坏或冲突引起的问题。前往“设置”(Settings ) > “通用(General )” > “重置(Reset )” ，然后点击“重置所有设置”(Reset All Settings)以将每个设置重置为其默认值。
将 iPhone 重置为出厂设置(Reset iPhone to Factory Settings)
如果设置重置无法解决问题，您可以考虑抹掉 iPhone 并将系统软件恢复为出厂默认设置。这是对解决方案的根本修复，因此只有在卡住的橙色或绿点旁边发现任何其他问题（例如电池快速耗尽）时才继续。
如果您想继续，请create a backup to iCloud or a Mac/PC。然后，转到常规(General )>重置(Reset )并点击删除所有内容和设置(Erase All Content and Settings)。您可以在恢复过程后恢复您的数据。
成功：点点滴滴消失了
上面的建议应该可以帮助您解决 iPhone 上卡住的橙色/绿点问题。确保问题不再发生的最佳方法是使应用程序和 iPhone 的系统软件保持最新。
How to Fix Orange/Green Dot on iPhone Not Going Away
The iPhone comes with lots of options and features geared toward preserνing user privаcy. You сan ѕtоp apps frоm following уou around, secure Wi-Fi nеtworks with private MAC addresses, receiνe clipboard access notifications, amоng others.
Prominent among these options are the orange and green status menu dots that light up whenever a native or third-party app uses the device’s microphone or camera. Both indicators act as a deterrent against apps listening in or spying on you without you knowing. Sometimes, however, these dots may show up but fail to disappear from the status bar.
The list of solutions below should help you fix this issue on the iPhone. Before you dive in, though, it’s best to know how each colored indicator works.
How the Orange and Green Status Indicators Work
The orange dot denotes an active microphone on the iPhone, while the green dot signals a live front or back camera. Both colored dots only show up when you perform an action within an app that requires access to the microphone or camera—e.g., recording an audio message or taking a selfie in the Messages app.
Due to the privacy-related benefits of both indicators, your iPhone does not offer an option to deactivate them. However, they do disappear when an app stops using the microphone or camera—e.g., ending a phone call or quitting the Camera app to the Home screen.
Your iPhone also allows you to identify an app that uses (or just used) the microphone or camera by bringing up the Control Center.
If the orange or green dot fails to disappear and shows up continuously, you’re likely dealing with an app or system-related bug or glitch. However, on a serious note, it could also hint at a privacy-invasive app.
Fixes for Orange/Green Dot on iPhone Not Going Away
The following fixes and suggestions should help you remove a stuck orange or green dot from the iPhone’s status bar.
Force-Quit App
If you can identify the app causing the orange or the green dot to show up on your iPhone, try force-quitting it by following the steps below:
- Swipe up from the bottom of the screen, to open the App Switcher
- If you use an iPhone with Touch ID, double-click the Home button instead
- Drag the app card up to the top edge of the screen.
- Try force-quitting all apps from the App Switcher if that doesn’t get rid of the colored indicator (or if the Control Center doesn’t relay the app’s name).
Disable/Enable Permissions
If an unresolved glitch within a third-party app causes the issue to crop up, briefly revoking its microphone or camera permissions can help. You can do that by diving into the Microphone and Camera sections within Settings > Privacy.
Go ahead and disable microphone or camera access for any apps you feel don’t need it. You can also disable it for an app that would normally require it, but you don’t use very often. When you open the app later, it will ask for permission again and you can grant it at that time.
If that helped, provide the app with the permissions again and check if the issue recurs. If it does, update the app.
Update Apps
New app updates can patch out any known issues that cause the orange and green indicators to get stuck on the iPhone’s status bar.
Open the App Store and tap your profile portrait. Then, swipe down and hold for a second or two to scan for updates. Follow by tapping Update All to install them.
Restart iPhone
If you don’t see the name of an app while bringing up the iPhone’s Control Center, you could be looking at a minor system-related bug. Restarting the device should help fix that.
Start by going to Settings > General. Then, tap Shut Down and drag the Power icon to the right to turn off the device. Wait for several seconds before holding down the Side button to turn your device back on.
Delete & Reinstall App
If using a specific app causes the colored indicators to get stuck repeatedly, you must delete and reinstall it. To do that, long-press the app’s icon and select Remove App > Delete App. Then, search for and install it via the App Store.
If reinstalling the app doesn’t help, it’s a good idea to look for a replacement instead. In the meantime, only provide the app with permissions to use the microphone and camera when needed.
Update iOS
If the orange or green status indicator continues to get stuck for no apparent reason, you must update your iPhone. Newer versions of iOS come with bug fixes that can deal with underlying issues in the system software.
To do that, open the Settings app and go to General > Software Update. If you see a pending update, tap Download & Install.
Reset All Settings
Resetting all settings on your iPhone helps resolve issues caused by corrupt or conflicting configurations within the system software. Go to Settings > General > Reset and tap Reset All Settings to reset each setting to its defaults.
Reset iPhone to Factory Settings
If a settings reset didn’t help fix the issue, you may consider erasing your iPhone and reverting the system software to factory defaults. That’s a radical fix to the solution, so only go ahead if you notice any additional issues (such as rapid battery draining) alongside the stuck orange or green dot.
Should you want to go ahead, create a backup to iCloud or a Mac/PC. Then, go to General > Reset and tap Erase All Content and Settings. You can restore your data after the restore procedure.
Success: The Dots Went Away
The suggestions above should’ve helped you resolve the stuck orange/green dot issue on your iPhone. The best way to ensure that the problem doesn’t recur is to keep both the apps and iPhone’s system software up-to-date.
