Netflix 有多种错误代码来(a variety of error codes)处理不同类型的问题。UI-800-2 错误代码不是 PC 错误 - 它仅出现在智能电视(TVs)和其他流媒体设备（如Firestick）中。
像所有Netflix错误代码一样，它会中断您的观看体验，拒绝播放任何内容。那么什么是 UI-800-2 Netflix错误？你如何解决它？这是一个概述。
为什么会出现 UI-800-2 错误？
弄清楚为什么会在Netflix上显示特定的错误代码可能会很棘手。从糟糕的互联网连接到损坏的缓存文件，有多种因素可能会出错。例如，UI-800-2 错误代码与 Netflix 应用数据问题有关(issues with the Netflix app data)。
这意味着您必须清除数据才能让Netflix应用程序再次运行。这通常涉及重新启动或重新登录。硬件(Hardware)故障不会产生这样的错误代码，因此您的设备没有风险。
哪些设备(Devices) 受(Are Affected)Netflix 代码 UI-800-2(Netflix Code UI-800-2)影响？
电视和流媒体设备会生成 UI-800-2 Netflix错误代码。这包括Amazon Fire TV Stick、Apple TV、Roku设备和Chromecast ，除了(Chromecast)Xbox等游戏机甚至蓝光(Blu-ray)播放器。
所有电视品牌都可以显示此错误代码，无论是Vizio智能电视、索尼智能(Sony smart)电视、LG 智能(LG smart)电视还是三星(Samsung)智能电视。幸运的是，PC 不会出现此错误，尽管它们还有很多其他Netflix错误代码需要担心。
修复 1：重新启动设备
UI-800 错误代码(UI-800 error codes)通常只需要您刷新设备。重新启动 LG 电视或三星(Samsung)电视通常足以解决问题。请记住(Remember)关闭任何连接的流媒体设备，因为问题可能就在那里。
另外，请记住，仅按遥控器上的电源关闭按钮实际上并不会关闭大多数电视。您需要拔下电视和机顶盒的电源线（如果您正在使用）。等待(Wait)几分钟，然后再次插入电缆。
一些指南还建议通过按住电源按钮几秒钟来为电视放电，但这不是必需的。
修复 2：退出 Netflix
接下来要尝试的是退出Netflix。这样做会清除应用程序缓存，让应用程序在您再次登录时重新启动。
在大多数智能电视(TVs)和流媒体设备中，退出选项位于“获取帮助(Get Help)”或“设置”(Settings)中。退出是暂时的，因此您也不必担心失去订阅 - 只需重新登录应用程序即可。
如果您无法找到该选项，您可以随时使用以下代码：按遥控器上的向上(Press Up)、向上、向下(Down)、向下(Down)、向左(Left)、向右(Right)、向左(Left)、向右(Right)、向上、向上、向上、向上。这将打开停用屏幕，让您退出您的Netflix帐户。有些人可能会认为这是用于在NES游戏中作弊的Konami代码的变体，但遗憾的是它并没有在Netflix中为您提供任何能量提升。
修复 3：重新安装 Netflix
如果退出Netflix没有成功，您可能需要卸载并重新安装整个应用程序。这将重置Netflix并修复设备上所有丢失的文件，同时彻底清理任何挥之不去的数据。
请注意，这并不总是适用于每台设备。如果Netflix默认安装（通常是这样），则卸载它可能需要Android 调试桥(Android Debug Bridge)( ADB )。
在这种情况下，请跳过此方法，因为像这样的小错误不需要弄乱ADB 。只需(Just)将您的设备恢复出厂设置，即可有效地刷新应用程序。
修复 4：重新启动您的互联网
对于像Netflix这样的视频流媒体服务，不间断的互联网连接是必须的。虽然如果没有互联网，视频只会拒绝播放，但在应用程序仍在运行时会
出现奇怪的错误消息，并显示连接问题。(error messages show up with connectivity problems)
您应该重新启动家庭网络，而不是仅仅断开并重新连接到Wi-Fi 。在再次启动之前将其拔出一段时间，并尽可能检查与另一台设备的互联网连接。
路由器启动并再次运行后打开电视，确保互联网连接顺畅。
修复 5：恢复出厂设置
这是核选项，所以只有在没有其他方法的情况下才使用它。恢复出厂设置会将流媒体设备恢复为其默认状态，删除其内存中的所有第三方应用程序和数据。
虽然很激烈，但此步骤修复了所有软件问题，包括 UI-800-2 Netflix错误。您将必须登录您最喜欢的应用程序（并重新安装丢失的应用程序），因此这可能是一个耗时的修复。
请记住(Remember)，恢复出厂设置不会回滚固件升级，因此如果问题仍然存在，您需要联系设备制造商。
修复Netflix UI-800-2 错误代码(Netflix UI-800-2 Error Code)的最佳方法是什么？
UI-800-2错误代码通常是由错误的缓存数据引起的。这意味着解决问题的最简单方法是刷新设备。
您可以通过重新启动电视、退出Netflix或更好地同时执行这两项来做到这一点。在大多数情况下，这足以使错误屏幕消失。但在极少数情况下，当这不起作用时，您必须走得更远。
首先在您的流媒体设备上重新安装Netflix，然后重新启动 Wi-Fi 路由器。即使这样也不能解决问题，您别无选择，只能将设备恢复出厂设置。这将解决所有软件问题，但也会清除设备上所有已安装的应用程序和其他数据。
如果没有其他(If nothing else works)方法，请随时联系Netflix。他们提供响应迅速的客户服务，可帮助您解决与其应用相关的大多数问题。
How to Fix Netflix Error Code UI-800-2
Netflix has a variety of error codes dealing with different types of problems. The UI-800-2 error code is not a PC error – it shows up only in smart TVs and other streaming devices (like a Firestick).
Like all Netflix error codes, it interrupts your viewing experience, refusing to play anything. So what is the UI-800-2 Netflix error? How do you fix it? Here is an overview.
Why Does the UI-800-2 Error Occur?
Figuring out why a particular error code shows up on Netflix can be tricky. There are a variety of factors that can go wrong, from a poor internet connection to a corrupted cache file. The UI-800-2 error code, for example, relates to issues with the Netflix app data.
This means you must clear data to get the Netflix application to work again. This usually involves a restart or a fresh sign-in. Hardware faults don’t create error codes like this, so your device isn’t at risk.
Which Devices Are Affected by the Netflix Code UI-800-2?
TVs and streaming devices generate the UI-800-2 Netflix error code. This includes Amazon Fire TV Stick, Apple TV, Roku device, and Chromecast, apart from gaming consoles like Xbox and even Blu-ray players.
All TV brands can show this error code as well, whether it is Vizio smart TV, Sony smart TV, LG smart TV, or Samsung smart TV. PCs, thankfully, are not subjected to this error, though they have plenty of other Netflix error codes to worry about.
Fix 1: Restart the Device
UI-800 error codes usually just require you to refresh the device. Restarting your LG TV or Samsung TV is often enough to fix the issue. Remember to turn off any connected streaming devices since the problem might lie there.
Also, keep in mind that just pressing the power off button on your remote doesn’t actually shut down most TVs. You need to unplug the power cable of the TV and the set-top box (if you are using one). Wait for a few minutes before you plug in the cable again.
Some guides will also recommend discharging the TV by holding its power button for a few seconds, but that shouldn’t be necessary.
Fix 2: Sign Out of Netflix
The next thing to try is to sign out of Netflix. Doing this will wipe the app cache, allowing the app to get a clean start when you sign in again.
In most smart TVs and streaming devices, the option to sign out is located in Get Help or Settings. Signing out is temporary, so you don’t have to worry about losing your subscription either – just sign back into the app again.
If you are having trouble locating the option, you can always use the following code: Press Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up on your remote. This will bring up the deactivation screen, allowing you to sign out of your Netflix account. Some may recognize this as a variant of the Konami code used to cheat in NES games, though sadly it doesn’t give you any powerups in Netflix.
Fix 3: Reinstall Netflix
If signing out of Netflix didn’t do the trick, you might have to uninstall and reinstall the whole app. This will reset Netflix and fix any missing files on the device, while thoroughly cleaning up any lingering data.
Note that this is not always an option on every device. If Netflix came installed by default (as it usually is) uninstalling it might require the Android Debug Bridge (ADB).
In that case skip this method, as messing around with ADB is unnecessary for a minor error like this. Just factory reset your device instead, effectively refreshing the app.
Fix 4: Restart Your Internet
With a video streaming service like Netflix, an uninterrupted internet connection is a must. While videos will simply refuse to play if there is no internet, weird error messages show up with connectivity problems while the app is still running.
Rather than just disconnecting and reconnecting to the Wi-Fi, you should restart the home network. Keep it plugged out for a while before starting it up again, and check the internet connection with another device if possible.
Switch on your TV once the router is up and running again, guaranteeing a smooth internet connection.
Fix 5: Factory Reset
This is the nuclear option, so only use it if nothing else works. A factory reset will revert the streaming device to its default state, removing all third-party applications and data on its memory.
While drastic, this step fixes all software issues, including the UI-800-2 Netflix error. You will have to sign in to your favorite apps (and reinstall the missing ones), so it can be a time-consuming fix.
Remember that a factory reset will not roll back firmware upgrades, so you will need to contact the device manufacturer if the problem persists.
What Is the Best Way to Fix the Netflix UI-800-2 Error Code?
The UI-800-2 error code is usually caused by erroneous cached data. This means that the simplest way to fix the issue is by refreshing the device.
You can do this by restarting your TV, signing out of Netflix, or better yet, doing both. In most cases, this is enough to make the error screen go away. But in the rare scenario when this doesn’t work, you have to go a bit further.
Start by reinstalling Netflix on your streaming device and restarting the Wi-Fi router. When even that doesn’t fix things, you have no recourse but to factory reset the device. This will fix all software issues, but will also wipe the device clean of all installed applications and other data.
If nothing else works, don’t hesitate to contact Netflix. They have a responsive customer care service that will help you troubleshoot most issues related to their app.
