您是否遇到过“您的 PC出现(Ran Into)问题并且(Problem)需要重新启动”消息？
你(Are)想知道你应该怎么做吗？
尽管警告的性质模糊，但解决方案非常简单，不需要外部帮助。这是您完全有能力自己处理的事情。
在这篇文章中，我们将向您展示如何采取所有步骤来解决此问题。
可能的原因
很多事情都会触发错误消息。您是否删除了重要的程序或文件？你是否使用了太多的内存(RAM)？您的系统是否过热？
无论如何，请在召集骑兵之前查看我们的故障排除选项列表。其中一个很有可能会使您的计算机恢复正常。
安全模式
Windows 安全模式(Windows Safe Mode)
仅运行关键程序来启动您的系统。如果在此模式下没有弹出错误，则可能是最近安装的软件弄乱了您的计算机。
打开Windows 设置(Windows Settings)(Windows + I)。
转到Update & Security > Recovery。单击立即重新启动(Restart Now)。
导航到Troubleshoot > Advanced options >
Startup Settings。单击重新启动(Restart)
按钮。
选择安全模式(Safe Mode)。
在此模式下查看问题是否仍然存在。
系统文件检查器
如果您怀疑文件损坏是罪魁祸首，您可以运行系统文件检查器(System File Checker)( SFC ) 来诊断并应用修复程序。
以管理员身份打开命令提示符(Command Prompt)或Windows PowerShell 。
在命令行中输入sfc /scannow并按Enter。
这将告诉
Windows运行扫描以查看关键文件是否丢失或损坏。
如果Windows
通知您它无法运行SFC扫描，您可以改为运行DISM 。
键入DISM /Online /Cleanup-Image /RestoreHealth
并按Enter。如果DISM成功，您可以尝试再次运行SFC。
注意：(Note:)两次扫描都需要很长时间才能完成。不要中断该过程。
内存转储
使用Windows Search查找高级系统设置(Advanced System Settings)。
系统属性(System Properties)窗口将弹出。单击高级(Advanced)选项卡。
单击启动和恢复(Startup and Recovery)下的设置(Settings)。
将弹出另一个窗口。在系统故障(System Failure)下查找自动重新启动(Automatically
Restart)并取消选中该选项。
向下滚动到写入调试信息(Write Debugging Information)。使用下拉菜单选择Complete Memory Dump。
保存您的设置并重新启动计算机。看看问题是否仍然存在。
系统还原
定期创建还原点是一种很好的做法。如果你这样做了，你的努力就会得到回报。
要执行系统还原，请
在Windows 搜索中键入(Windows Search)系统还原(System Restore)，然后单击结果中的创建还原点(Create a Restore Point)。
这将打开“系统属性(System Properties)”窗口。单击系统保护(System Protection)选项卡，然后单击系统还原(System Restore)。
按照将要遵循的说明进行操作。
系统将要求您选择一个还原点。选择在“需要重新启动”问题开始出现之前保存的配置文件。
在Windows完成恢复到早期版本后，查看错误消息是否仍然出现。
Windows 更新
快速的Windows更新还可以解决您的计算机遇到的任何问题。
要检查 Windows 更新，请打开设置(Settings)并选择Update & Security >
Windows Update。
单击“检查更新(Check for Updates)”按钮，让
Windows完成它的工作。
注意：(Note:)如果有待下载，检查(Check)更新(Updates)将替换为下载按钮(Download)。如果您使用的是按流量计费的 Internet 连接，则需要确认。
How to Fix “Your PC Ran Into a Problem And It Needs to Restart” Error
Have you
encountered the “Yоur PC Ran Into a Problem And It Needs to Restart”
message?
Are you wondering
what you should do about it?
Despite the vague
nature of the warning, the solutions are pretty simple and don’t require
outside help. It’s something you’re perfectly capable of handling on your own.
In this post,
we’ll show you how all the steps you can take to remedy the issue.
Probable
Cause
A lot of things
can trigger the error message. Have you deleted important programs or files?
Are you using too much RAM? Is your system overheating?
In any event, go
through our list of troubleshooting options before calling in the cavalry.
There’s a good chance that one of these would restore your computer back to
normal.
Safe
Mode
Windows Safe Mode
only runs crucial programs to boot your system. If your error does not pop up
while in this mode, a recently installed software is probably messing with your
computer.
Open Windows Settings (Windows + I).
Go to Update & Security > Recovery.
Click Restart Now.
Navigate to Troubleshoot > Advanced options >
Startup Settings. Click the Restart
button.
Select Safe Mode.
See if the
problem persists while in this mode.
System
File Checker
If you suspect
that file corruption is to blame, you can run the System File Checker (SFC) to
diagnose and apply a fix.
Open Command Prompt or Windows PowerShell as an administrator.
Type sfc /scannow in the command line and
press Enter.
This will tell
Windows to run a scan to see if crucial files are missing or corrupted.
If Windows
informs you that it can’t run an SFC scan, you can run DISM instead.
Type DISM /Online /Cleanup-Image /RestoreHealth
and press Enter. If DISM is successful, you can try running SFC again.
Note: Both scans take a long
time to finish. Do not interrupt the process.
Memory
Dump
Look up Advanced System Settings using Windows Search.
The System Properties window will pop up.
Click the Advanced tab.
Click Settings under Startup and Recovery.
Another window
will pop up. Look for Automatically
Restart under System Failure and
untick the option.
Scroll down to Write Debugging Information. Use the
drop-down menu to select Complete Memory
Dump.
Save your
settings and restart your computer. See if the issue persists.
System
Restore
It’s good
practice to create restore points regularly. And if you do, your diligence is
about to pay off.
To perform a
system restore, type System Restore
in Windows Search and click Create a Restore Point in the results.
This will open
the System Properties window. Click
the System Protection tab and click System Restore.
Follow the
instructions that will follow.
You will be asked
to select a restore point. Choose a profile that’s been saved before the “need
to restart” issue started to appear.
After Windows has
finished reverting to an earlier version, see if the error message still
appears.
Windows
Updates
A quick Windows update
can also resolve any problem your computer is experiencing.
To check for
Windows updates, open Settings and
select Update & Security >
Windows Update.
Click the Check for Updates button and let
Windows do its thing.
Note: If there are pending
downloads, Check for Updates will be replaced with a Download button. A confirmation is needed if you are on a metered
internet connection.
