谷歌的reCAPTCHA允许网站通过要求用户证明他们不是机器人来减少垃圾邮件。如果此服务不适用于某个站点，您将无法继续提交表单，因为该站点不会让您继续前进。在本指南中，我们将向您展示如何修复 reCAPTCHA，以便您的表单提交成功。
reCAPTCHA 不起作用的最常见原因是Google 发现您的 IP 地址可疑(Google finds your IP address suspicious)。其他原因包括过时的 Web 浏览器、错误的浏览器扩展、禁用的VPN服务器等等。
重启你的路由器
除非您特别要求，否则您的互联网服务提供商 ( ISP ) 会在您每次连接到互联网时为您分配一个动态 IP 地址。如果您当前的 IP 地址被 reCAPTCHA 禁止，您可以通过重新启动路由器来获得一个新的唯一 IP 地址。
你这样做的方式取决于你的路由器型号。对于大多数路由器，您可以在网络浏览器中访问路由器的设置页面，打开维护(Maintenance)或类似部分，然后选择重新启动选项以重新启动路由器。
对于所有其他路由器，您可以使用电源插座开关来关闭和打开路由器。
完成后，访问同一网页并尝试提交您遇到问题的表单。这次你的提交应该没有问题。
更新您的网络浏览器版本
过时的网络浏览器可能会导致许多问题，包括 Google 的 reCAPTCHA 服务。您应该将浏览器更新(update your browser)到最新版本，看看是否能解决问题。
可以轻松更新大多数浏览器(update most browsers)，包括Google Chrome、Mozilla Firefox和Microsoft Edge。
更新 Chrome
- 打开Chrome，选择右上角的三个点，然后选择帮助(Help)> 关于Google Chrome。
- 允许 Chrome(Allow Chrome)查找并安装更新。
- 重新启动Chrome以使更新生效。
更新火狐
- 打开Firefox，选择右上角的三个水平线，然后选择Help > About Firefox。
- 让Firefox查找并安装更新。
- 关闭并重新打开 Firefox。
更新边缘
- 访问 Edge(Access Edge)，选择右上角的三个点，然后选择帮助(Help)和反馈 > 关于Microsoft Edge。
- 等待(Wait)Edge找到并安装更新。
- 关闭并重新启动 Edge。
停用您的网络浏览器的扩展
您可以通过使用各种扩展(utilizing various extensions)来充分利用您的网络浏览器。但有时，这些插件中的一个或多个会干扰浏览器的核心功能，从而导致各种问题。
您的 reCAPTCHA 问题可能是由错误的扩展引起的。在这种情况下，请禁用您的扩展程序并查看您是否可以提交启用 reCAPTCHA 的在线表单。
关闭 Chrome 中的扩展程序
- 选择 Chrome 右上角的三个点，然后选择更多工具 > 扩展程序。
- 关闭扩展程序的切换。
- 刷新包含 reCAPTCHA 的网页。
在 Firefox 中禁用扩展
- 选择右上角的三个水平线，然后选择加载项和主题。
- 禁用屏幕上显示的扩展。
- 重新加载您的 reCAPTCHA 页面。
停用 Edge 中的扩展程序
- 在 Edge 的地址栏中键入以下内容并按 Enter：
edge://extensions/
- 关闭显示的扩展。
- 刷新包含 reCAPTCHA 的网页。
禁用您的 VPN
您的VPN应用程序通过第三方服务器传输您的数据。如果Google认为该服务器存在恶意，您的 reCAPTCHA 请求可能会被阻止。在这种情况下，您可以暂时禁用VPN以提交您的表格。
在大多数VPN应用程序中，您可以选择主要的开始/暂停按钮来启用和禁用VPN服务。或者，您可以尝试切换服务器以查看是否使 reCAPTCHA 工作。
如果您的问题通过关闭VPN得到解决，您可能必须使用新的VPN服务器或更改您的 VPN 提供商(change your VPN provider)以避免将来遇到同样的问题。
关闭计算机的代理服务(Proxy Service)
当您遇到像 reCAPTCHA 这样的网络问题时，值得关闭您 PC 的代理服务器，看看是否能解决问题。您的代理服务器可能会干扰您的浏览会话，导致验证码无法正常工作。
- 按Windows + I
打开Windows PC 上的设置。(Windows)
- (Select Network)在设置中(Settings)选择网络和Internet。
- (Choose Proxy)从左侧边栏中
选择代理。
- 关闭右侧的使用代理服务器选项。(Use)
- 在您的网络浏览器中访问包含 reCAPTCHA 的网页。
在您的计算机(Your Computer)上运行完整的病毒检查(Full Virus Check)
受病毒感染的计算机会出现各种症状，导致 reCAPTCHA 等服务无法正常运行。解决此问题的一种方法是运行完整的病毒检查(run a full virus check)并从您的计算机中删除所有病毒。
在Windows上，您可以使用内置的防病毒软件来清除任何病毒和恶意软件。
- 打开Start，找到Windows Security，然后在搜索结果中选择该应用程序。
- 选择病毒和威胁防护。
- 选择扫描选项。
- 启用全面(Full)扫描并选择立即扫描(Scan)。
- 扫描完成后重新启动 PC。
重置您的网络浏览器
如果您的 reCAPTCHA 错误仍然存在，则您的 Web 浏览器可能存在有问题的设置。这些设置可能会干扰您网页的功能，导致 reCAPTCHA 无法正常工作。
您可以通过将 Web 浏览器重置(resetting your web browser)为默认设置来解决此问题。这样做会删除您的自定义配置并将浏览器恢复到出厂状态。
重置铬
- 在Chrome(Chrome)中选择右上角的三个点，然后选择设置。
- 在左侧边栏中选择重置(Reset)并清理。
- (Choose Restore)在右侧选择将设置恢复为原始默认值。
- 在提示中
选择重置设置。(Reset)
重置火狐
- 在Firefox(Firefox)中选择右上角的三个水平线，然后选择帮助(Help)> 更多故障排除信息。
- (Select Refresh Firefox)选择右侧的刷新 Firefox 。
- 在提示中选择刷新 Firefox(Choose Refresh Firefox)，然后按照屏幕上的说明进行操作。
重置边缘
- 打开 Edge(Open Edge)，选择右上角的三个点，然后选择设置。
- 从左侧边栏中
选择重置设置。(Reset)
- (Choose Restore)在右侧窗格中选择将设置恢复为默认值。
- 在提示中选择重置。
解决(Resolve)reCAPTCHA问题(Issues)以成功提交在线表格(Successfully Submit Online Forms)
reCAPTCHA 是一项出色的服务，可让网站管理员防止在其网站上提交垃圾邮件和机器人程序。有时，该服务会停止为真正的用户服务，导致他们无法提交在线表格。
如果您发现自己处于这种情况并且 reCAPTCHA 表单无法进行，请使用上述一种或多种方法，您的问题应该会得到解决。然后，您可以在您喜欢的网站上成功提交表单。享受！
How to Fix reCAPTCHA Not Working
Google’s reCAPTCHA allows websites to reduce spam by requiring users to prove they’re not robots. If this service doesn’t work for a site, you can’t continue your form submissions as the site won’t let you move forward. In this guide, we’ll show you how to fix reCAPTCHA so your form submissions are successful.
The most common reason reCAPTCHA doesn’t work is that Google finds your IP address suspicious. Other causes include outdated web browsers, faulty browser extensions, banned VPN servers, and more.
Reboot Your Router
Unless you specifically ask, your internet service provider (ISP) assigns you a dynamic IP address each time you connect to the internet. If your current IP address is banned by reCAPTCHA, you can get a new and unique IP address by rebooting your router.
The way you do that depends on your router model. With most routers, you can access the router’s settings page in a web browser, open the Maintenance or similar section, and choose the reboot option to restart the router.
For all other routers, you can use the power socket switch to turn the router off and on.
Once you’ve done that, access the same web page and try to submit the form you had issues with. Your submission should go through without problems this time around.
Update Your Web Browser Version
An outdated web browser can cause many issues, including with Google’s reCAPTCHA service. You should update your browser to the latest version and see if that fixes the problem.
It’s easy to update most browsers, including Google Chrome, Mozilla Firefox, and Microsoft Edge.
Update Chrome
- Open Chrome, select the three dots at the top-right corner, and choose Help > About Google Chrome.
- Allow Chrome to find and install the updates.
- Relaunch Chrome to bring the updates into effect.
Update Firefox
- Open Firefox, select the three horizontal lines at the top-right corner, and choose Help > About Firefox.
- Let Firefox find and install the updates.
- Close and reopen Firefox.
Update Edge
- Access Edge, select the three dots at the top-right corner, and choose Help and feedback > About Microsoft Edge.
- Wait for Edge to find and install the updates.
- Close and relaunch Edge.
Deactivate Your Web Browser’s Extensions
You can get more out of your web browsers by utilizing various extensions. Sometimes, though, one or more of these add-ins interfere with your browser’s core functionalities, causing various issues.
Your reCAPTCHA problem may be the result of a faulty extension. In this case, disable your extensions and see if you can submit the reCAPTCHA-enabled online forms.
Turn Off Extensions in Chrome
- Select the three dots in Chrome’s top-right corner and choose More tools > Extensions.
- Turn off the toggles for your extensions.
- Refresh the web page containing reCAPTCHA.
Disable Extensions in Firefox
- Select the three horizontal lines at the top-right corner and choose Add-ons and themes.
- Disable the extensions displayed on your screen.
- Reload your reCAPTCHA page.
Deactivate Extensions in Edge
- Type the following in Edge’s address bar and press Enter:
edge://extensions/
- Turn off the displayed extensions.
- Refresh the web page containing reCAPTCHA.
Disable Your VPN
Your VPN app transmits your data through a third-party server. If Google deems that server malicious, your reCAPTCHA requests may be blocked. In this case, you can temporarily disable VPN to submit your forms.
In most VPN apps, you can select the main start/pause button to enable and disable the VPN service. Alternatively, you can try switching the server to see if that makes reCAPTCHA work.
If your issue gets resolved by turning off the VPN, you may have to use a new VPN server or change your VPN provider to avoid facing the same problem in the future.
Turn Off Your Computer’s Proxy Service
When you experience network issues like the reCAPTCHA one, it’s worth turning off your PC’s proxy server to see if that fixes the issue. Your proxy server may be interfering with your browsing sessions, causing the captcha to not work.
- Open Settings on your Windows PC by pressing Windows + I.
- Select Network & Internet in Settings.
- Choose Proxy from the sidebar on the left.
- Turn off the Use a proxy server option on the right.
- Access the web page containing reCAPTCHA in your web browser.
Run a Full Virus Check on Your Computer
A virus-infected computer exhibits various symptoms, causing services like reCAPTCHA not to fully function. One way to fix this issue is to run a full virus check and remove all viruses from your machine.
On Windows, you can use the built-in antivirus software to get rid of any viruses and malware.
- Open Start, find Windows Security, and select that app in the search results.
- Select Virus & threat protection.
- Choose Scan options.
- Enable Full scan and select Scan now.
- Restart your PC when the scan is finished.
Reset Your Web Browser
If your reCAPTCHA error persists, your web browser may have problematic settings. These settings may be interfering with your web page’s functionalities, causing reCAPTCHA not to work.
You can deal with that by resetting your web browser to the default settings. Doing so erases your custom configuration and brings the browser to the factory condition.
Reset Chrome
- Select the three dots at the top-right corner in Chrome and choose Settings.
- Select Reset and clean up in the left sidebar.
- Choose Restore settings to their original defaults on the right.
- Select Reset settings in the prompt.
Reset Firefox
- Select the three horizontal lines at the top-right corner in Firefox and choose Help > More troubleshooting information.
- Select Refresh Firefox on the right.
- Choose Refresh Firefox in the prompt and follow the on-screen instructions.
Reset Edge
- Open Edge, select the three dots at the top-right corner, and choose Settings.
- Select Reset settings from the sidebar on the left.
- Choose Restore settings to their default values in the pane on the right.
- Select Reset in the prompt.
Resolve reCAPTCHA Issues to Successfully Submit Online Forms
reCAPTCHA is an excellent service that allows webmasters to prevent spam and bot submissions on their sites. Sometimes, this service stops working for genuine users, causing them not to submit their online forms.
If you find yourself in that situation and the reCAPTCHA form won’t progress, use one or more of the methods above, and your issue should be resolved. You can then successfully submit your forms on your favorite sites. Enjoy!
