如果Snapchat连续显示“点击(Tap)加载”消息,则您的应用程序在加载快照时卡住了。(your app is stuck)您可能会看到此消息的原因有很多。大多数问题都与您的互联网连接有关,但也有其他原因。
可能是您的手机未连接到互联网,您的应用程序存在缓存问题,或者您启用了数据保护程序,导致应用程序无法加载您的内容。
幸运的是,您有几种方法可以解决 Snapchat 的“点击加载”问题。
检查您的互联网连接(Check Your Internet Connection)
当Snapchat在加载您的内容时出现问题时,首先要检查的是您手机的互联网连接。Snapchat需要一个活动链接来下载和显示应用程序中的内容。
检查您的互联网是否正常工作的一种方法是在您的手机上启动一个网络浏览器并打开一个网站,如Google或Yahoo。如果您可以加载该站点,则表明您的互联网正在运行。在这种情况下,请继续阅读以发现更多修复。
如果您的网站无法加载,则您的互联网连接有问题。这将需要您自己修复连接(fix the connection yourself)或联系您的ISP并寻求他们的帮助。
重新启动您的 iPhone 或 Android 手机以修复 Snapchat 中的点击加载问题(Reboot Your iPhone or Android Phone to Fix the Tap to Load Problem in Snapchat)
另一种可能解决 Snapchat 的“点击加载”问题的快速方法是重启手机。这样做会关闭手机的所有功能,然后重新打开所有这些功能。这为您手机的所有功能提供了一个全新的开始,可以解决任何潜在的故障。
重新启动 iPhone(Restart an iPhone)
- 同时按下任一音量(Volume)按钮和侧边(Side)按钮。
- 拖动(Drag)屏幕上的滑块以关闭手机。
- 按住侧面(Side)按钮重新打开手机。
重启安卓手机(Restart an Android Phone)
- 按住手机上的电源按钮。(Power)
- 在手机屏幕上打开的菜单中选择重新启动。(Restart)
重新启动手机后启动 Snapchat,该应用程序应按预期运行。
清除 Snapchat 的缓存(Clear Cache for Snapchat)
Snapchat像所有其他应用程序一样将缓存文件存储在您的手机上,以改善您的应用程序体验。有时,这些缓存文件会由于各种原因而损坏。
如果发生这种情况,就会出现“点击加载”等问题。幸运的是,这个问题的解决方案很简单:清除(clear the cache files)Snapchat应用程序的缓存文件。这样做会删除有问题的缓存并解决您的问题。
您只需在Android手机上执行此操作,因为 iPhone 不允许您清除应用程序缓存。
- 在您的 Android 手机上打开设置。(Settings)
- 在设置中选择应用和通知(Apps & notifications)> Snapchat。
- 在应用页面上选择存储和缓存。(Storage & cache)
- 点击清除缓存(Clear cache)以清除应用程序的缓存文件。
- 启动Snapchat应用程序。
在 Android 和 iOS 上的 Snapchat 中禁用数据保护程序(Disable Data Saver in Snapchat on Android and iOS)
Snapchat提供数据保护功能以减少应用程序的互联网数据使用量(reduce the app’s internet data usage)。当您在加载快照时遇到问题时,值得关闭此选项。您可以随时重新打开该选项。
- 在手机上打开Snapchat 。
- 选择左上角的个人资料图标。
- 选择右上角的设置(齿轮图标)。(Settings)
- 向下滚动并点击数据保护程序(Data Saver)。
- 关闭Data Saver选项以禁用该模式。
- 重新启动Snapchat应用程序。
通过禁用电池优化模式修复点击加载(Fix Tap to Load by Disabling Battery Optimization Mode)
Android提供了一种电池优化模式,以减少(reduce an app’s battery usage)手机上应用程序的电池使用量。默认情况下,您的所有应用都启用此模式,包括Snapchat。
由于该模式会限制应用程序的电池使用量,因此可能会对Snapchat的性能产生负面影响,从而导致各种问题。因此,值得为Snapchat禁用此模式,看看是否能解决您的问题。
稍后,您可以根据需要重新启用该模式。
- 在您的 Android 手机上启动设置。(Settings)
- 向下滚动并选择电池(Battery)。
- 选择电池优化(Battery optimization)。
- 在应用列表中查找并点击Snapchat 。
- 激活不优化(Don’t optimize)选项,这样您的手机就不会限制 Snapchat 的功能以减少电池使用量。
在 iPhone 或 Android 手机上禁用省电模式(Disable Battery Saver on Your iPhone or Android Phone)
Snapchat显示“点击(Tap)加载”消息的一个可能原因是您在 iPhone或Android设备上启用了手机范围内的节电模式。(battery saver mode on your iPhone)您应该关闭此选项以查看您的Snapchat问题是否得到解决。
在 Android 上关闭省电模式(Turn Off Battery Saver on Android)
- 在手机上启动设置。(Settings)
- 在设置中选择电池。(Battery)
- 选择省电模式(Battery Saver)。
- 关闭立即开启(Turn on now)选项。
- 通过选择自动打开(Turn on automatically)并选择无计划(No schedule)来防止该功能自动打开。
在 iPhone 上关闭省电模式(Turn Off Battery Saver on iPhone)
- 打开iPhone 上的设置。(Settings)
- 点击设置中的电池(Battery)。
- 关闭低功耗模式(Low Power Mode)选项。
卸载并重新安装 Snapchat 应用程序(Uninstall and Reinstall the Snapchat App)
如果您的“点击(Tap)加载”问题仍然存在,则 Snapchat 的核心文件可能已经出现问题。当您的手机上有恶意软件或其他威胁时,通常会发生这种情况。但是,还有其他原因。
由于您无法手动修复应用程序的核心文件,解决此问题的一种实用方法是在手机上卸载并重新安装 Snapchat 应用程序。(uninstall and reinstall the Snapchat app)这将删除旧的损坏文件并引入新的工作文件。
重新安装 Snapchat 不会删除您的帐户数据(delete your account data)。重新安装应用程序后,您可以重新登录您的帐户。
在 iPhone 上重新安装 Snapchat(Reinstall Snapchat on iPhone)
- 点击并按住 iPhone 主屏幕上的Snapchat,直到您的所有应用程序图标开始杂耍。
- 选择Snapchat 左上角的X。
- 在提示中选择删除(Delete)以在您的 iPhone 上卸载Snapchat 。
- 启动App Store,搜索Snapchat,然后点击下载图标将应用程序下载到您的手机。
在 Android 上重新安装 Snapchat(Reinstall Snapchat on Android)
- 点击并按住手机应用程序抽屉中的Snapchat。
- 从菜单中选择卸载。(Uninstall)
- 在提示中选择确定(OK)以删除该应用程序。
- 启动Google Play 商店(Google Play Store),搜索Snapchat,点击应用,然后选择安装(Install)。
- 启动新安装的Snapchat应用。
修复 Snapchat 点击加载问题并不困难(Fixing the Snapchat Tap to Load Issue Isn’t Difficult)
当Snapchat显示“点击(Tap)加载快照”消息而不是您的实际快照时,这令人沮丧。如果您对此问题感到恼火,本指南中的方法将帮助您解决问题(resolve your problem)。
解决问题后,您将能够在Snapchat应用中毫无问题地查看快照。
How to Fix Snapchat’s “Tap to Load Snap” Problem
If Snapchat displayѕ a “Taр to Load” mеssage continuoυslу, your app is stuck at loading a snap. There are many reasons why you may see this message. Most issues have to do with your internet connection, but there are other causes, too.
It may be that your phone is not connected to the internet, your app has a cache problem, or you’ve enabled a data saver, causing the app not to load your content.
Luckily, you have several ways to get around Snapchat’s “Tap to Load” problem.
Check Your Internet Connection
When Snapchat has issues loading your content, the first thing to check is your phone’s internet connection. Snapchat requires an active link to download and display the content in the app.
One way to check if your internet is working is by launching a web browser on your phone and opening a site like Google or Yahoo. If you can load the site, your internet is working. In this case, keep reading to discover more fixes.
If your site doesn’t load, your internet connection has a problem. This will require you to fix the connection yourself or reach out to your ISP and seek their help.
Reboot Your iPhone or Android Phone to Fix the Tap to Load Problem in Snapchat
Another quick way to possibly resolve Snapchat’s “Tap to Load” problem is by restarting your phone. Doing so turns off all your phone’s features and then turns all those features back on. This gives a fresh start to all your phone’s functionalities, which could fix any underlying glitches.
Restart an iPhone
- Press either Volume button and the Side button at the same time.
- Drag the slider on the screen to turn off your phone.
- Turn your phone back on by pressing and holding down the Side button.
Restart an Android Phone
- Press and hold down the Power button on your phone.
- Choose Restart in the menu that opens on your phone’s screen.
Launch Snapchat when you’ve rebooted your phone, and the app should work as expected.
Clear Cache for Snapchat
Snapchat stores cache files on your phone like all other apps to improve your app experience. Sometimes, these cache files get corrupted for various reasons.
If that happens, issues like “Tap to Load” occur. Luckily, the solution to this issue is easy: clear the cache files for the Snapchat app. Doing so removes the problematic cache and fixes your problem.
You only have to do this on an Android phone, as the iPhone doesn’t let you clear the app cache.
- Open Settings on your Android phone.
- Select Apps & notifications > Snapchat in Settings.
- Choose Storage & cache on the app page.
- Tap Clear cache to clear the app’s cache files.
- Launch the Snapchat app.
Disable Data Saver in Snapchat on Android and iOS
Snapchat offers a data saver function to reduce the app’s internet data usage. It’s worth toggling this option off when you experience problems loading your snaps. You can turn the option back on at any time you want.
- Open Snapchat on your phone.
- Choose the profile icon at the top-left corner.
- Select Settings (a gear icon) at the top-right corner.
- Scroll down and tap Data Saver.
- Turn off the Data Saver option to disable the mode.
- Relaunch the Snapchat app.
Fix Tap to Load by Disabling Battery Optimization Mode
Android offers a battery optimization mode to reduce an app’s battery usage on your phone. By default, this mode is enabled for all your apps, including Snapchat.
Since the mode restricts an app’s battery usage, it could have a negative impact on Snapchat’s performance, leading to various issues. So, it’s worth disabling this mode for Snapchat to see if that resolves your problem.
Later, you can re-enable the mode if you want.
- Launch Settings on your Android phone.
- Scroll down and select Battery.
- Choose Battery optimization.
- Find and tap Snapchat on the app list.
- Activate the Don’t optimize option so your phone doesn’t limit Snapchat’s functionalities to reduce the battery usage.
Disable Battery Saver on Your iPhone or Android Phone
A possible reason Snapchat displays a “Tap to Load” message is that you’ve enabled a phone-wide battery saver mode on your iPhone or Android device. You should turn off this option to see if your Snapchat problem gets resolved.
Turn Off Battery Saver on Android
- Launch Settings on your phone.
- Select Battery in Settings.
- Choose Battery Saver.
- Turn the Turn on now option off.
- Prevent the feature from automatically turning on by selecting Turn on automatically and choosing No schedule.
Turn Off Battery Saver on iPhone
- Open Settings on your iPhone.
- Tap Battery in Settings.
- Toggle off the Low Power Mode option.
Uninstall and Reinstall the Snapchat App
If your “Tap to Load” issue persists, Snapchat’s core files may have become problematic. This usually happens when you have malware or other threats on your phone. However, there are other reasons as well.
Since you can’t manually fix your app’s core files, a practical way to get around this problem is to uninstall and reinstall the Snapchat app on your phone. This removes the old corrupt files and brings in fresh new working files.
Reinstalling Snapchat doesn’t delete your account data. You can log back into your account once you’ve reinstalled the app.
Reinstall Snapchat on iPhone
- Tap and hold on Snapchat on your iPhone’s home screen until all your app icons start juggling.
- Select X in Snapchat’s top-left corner.
- Choose Delete in the prompt to uninstall Snapchat on your iPhone.
- Launch the App Store, search for Snapchat, and tap the download icon to download the app to your phone.
Reinstall Snapchat on Android
- Tap and hold on Snapchat in your phone’s app drawer.
- Choose Uninstall from the menu.
- Select OK in the prompt to remove the app.
- Launch the Google Play Store, search for Snapchat, tap the app, and choose Install.
- Launch the newly installed Snapchat app.
Fixing the Snapchat Tap to Load Issue Isn’t Difficult
It’s frustrating when Snapchat displays the “Tap to Load Snap” message instead of your actual snaps. If you’re irritated by this issue, the methods in this guide will help you resolve your problem.
Once you’ve fixed the issue, you’ll be able to see your snaps without a single problem in your Snapchat app.