WhatsApp的一大优点是它能够让您直接从计算机上的任何浏览器使用消息服务。您只需用手机扫描计算机上的代码，即可在台式机或笔记本电脑上使用 WhatsApp 应用程序^{(use the WhatsApp app on your desktop or laptop)}。

通常，该功能工作得很好，你不应该有任何问题。但是，有时它会出现问题，无论您做什么都无法正常工作。如果您已经处于WhatsApp Web无法在您的 PC 上运行的情况，您可能需要考虑使用下面给出的一些方法来解决问题。

确保 WhatsApp 在您的手机上运行^{(Make Sure WhatsApp Works On Your Phone)}

您要验证的第一件事是WhatsApp可以在您的移动设备上运行。确保您可以在智能手机上的WhatsApp^(WhatsApp)应用程序中发送和接收消息。

如果您在发送或接收消息时遇到任何问题，WhatsApp Web可能无法在您的 PC 上运行，因为它只是手机上实际消息传递应用程序的包装，并且完全依赖于手机应用程序。

以下是您可以在手机上执行的一些操作来解决WhatsApp问题：

• 切换飞行模式
• 切换移动数据选项
• 如果您使用WiFi网络，请切换WiFi选项^(WiFi)
• 重置网络设置

重新激活 WhatsApp 网络会话^{(Reactivate The WhatsApp Web Session)}

有时切换登录和退出选项可以修复 PC 上损坏的WhatsApp Web功能。这可以轻松完成，您只需访问您的手机即可。

• 在您 PC 上的浏览​​器中访问WhatsApp Web。
• 加载后，单击顶部的三个点，然后从新打开的菜单中选择注销。^{(Log out)}您将在您的 PC 上退出您的WhatsApp帐户。

• 在手机上启动WhatsApp应用程序，点击右上角的三个点，然后选择WhatsApp Web。它将帮助您建立与 PC 的连接。

• 相机将在您的手机上打开，让您扫描WhatsApp Web 二维^{(WhatsApp Web QR)}码。使用手机扫描 PC 屏幕上显示的代码。

• 您将重新登录到WhatsApp Web，它应该可以正常工作。

在浏览器中使用隐身模式^{(Use Incognito Mode In Your Browser)}

一个普通的 Web 浏览器窗口带有您的所有缓存、cookie 和其他文件。这些文件有时会干扰WhatsApp的工作。

另一方面，隐身窗口不使用您现有的任何 cookie 和站点数据，因此建议您在其中尝试 WhatsApp Web，看看它是否有助于解决问题。

• 如果您是Chrome用户，请点击右上角的三个点，然后选择新建隐身窗口^{(New incognito window)}。

• 火狐^(Firefox)用户需要点击右上角的三横线，选择新建私密窗口^{(New Private Window)}，开启隐身模式。

• 在地址栏中输入https://web.whatsapp.comEnter。

• 按照通常的登录程序登录您的WhatsApp帐户。

如果是浏览器数据导致了问题，隐身模式应该可以解决这个问题，并且您的 PC 上不会再出现WhatsApp Web无法正常工作的问题。^{(WhatsApp Web)}

清除浏览器中的 Cookie^{(Clear Cookies In Your Browsers)}

隐身窗口可以完成工作，但一旦您关闭它，您就会退出WhatsApp Web。每次要访问该帐户时都需要登录该帐户，这既费时又烦人。

解决浏览器问题的另一种方法是清除浏览器中的 cookie^{(clear the cookies in your browser)}。

清除谷歌浏览器中的 Cookie^{(Clear Cookies In Google Chrome)}

• 单击^(Click)浏览器右上角的三个点，然后选择设置^(Settings)。

• 单击以下屏幕上的高级^(Advanced)，然后选择清除浏览数据^{(Clear browsing data)}。

• 确保您位于“基本”^(Basic)选项卡中。从时间范围^{(Time range)}菜单中选择所有时间。^{(All time)}然后选中显示Cookies 和其他站点数据^{(Cookies and other site data)}的选项，然后单击清除数据^{(Clear data)}。

清除 Firefox 中的 Cookie^{(Clear Cookies In Firefox)}

• 单击^(Click)顶部的三个水平线并选择选项^(Options)。

• 从左侧边栏菜单中选择隐私和安全。^{(Privacy & Security)}
• 单击右侧窗格中的清除数据按钮。^{(Clear Data)}

• 选中第一个显示Cookie 和站点数据^{(Cookies and Site Data)}的框，然后单击清除^(Clear)。

现在 cookie 已清除，在您的浏览器中启动WhatsApp网站并登录您的帐户。^{(WhatsApp Web)}这次应该可以正常工作了。

让 WhatsApp 绕过您的网络设置^{(Let WhatsApp Bypass Your Network Settings)}

WhatsApp Web无法在您的 PC 上运行的原因之一是您的防火墙或网络设置阻止WhatsApp站点加载。

如果是这种情况，您需要联系您的网络管理员并要求他们将以下域列入白名单，以便允许它们进入您的网络：

• web.whatsapp.com
• *.web.whatsapp.com
• *.whatsapp.net

一旦这些网站被允许，您就可以访问它们并在您的 PC 上使用WhatsApp Web 。

在您的 PC 上禁用 VPN 服务^{(Disable The VPN Service On Your PC)}

如果您的 PC 上启用并运行了 VPN^{(VPN enabled and running on your PC)}，您可能想尝试将其关闭以查看它是否可以解决问题。WhatsApp可能会将您的VPN IP检测为未经授权的用户，并可能阻止您使用您的帐户。

您可以通过启动VPN应用程序并选择禁用选项来暂时关闭您的VPN 。使用完WhatsApp 网页版^{(WhatsApp Web)}后，您可以重新开启它。

在您的 PC 上使用 Internet 疑难解答^{(Use Internet Troubleshooter On Your PC)}

如果您在 PC 上仍然遇到WhatsApp Web问题，您可以使用 PC 上的Internet疑难解答来找出问题的原因。

• 在您的 PC 上启动“设置”^(Settings)应用，然后选择“更新和安全”^{(Update & Security)}。

• 单击左侧边栏中的疑难解答^{(Troubleshoot)}。
• 单击右侧窗格中的Internet 连接，然后选择^{(Internet Connections )}运行疑难解答^{(Run the troubleshooter)}。

• 选择帮助我连接到特定网页^{(Help me connect to a specific web page)}。

• 在屏幕上的字段中输入https://web.whatsapp.com，然后单击底部的下一步。^(Next)

• 疑难解答程序会告诉您问题的原因。

然后，您可以采取必要的措施来解决您 PC 上的网络或 Internet 问题^{(fix the network or Internet issue on your PC)}。

How To Fix WhatsApp Web Not Working On PC

One of the great things about WhatsApp is its abіlity to let you use the messaging service right frоm any browser on yоur computer. You can simply scan a code on your computer from your рhone and you’re ready to use the WhatsApp app on your desktop or laptop machine.

Normally, the feature works just fine and you shouldn’t have any issues with it. However, there are times when it gets buggy and just won’t work no matter what you do. If you’re already in a situation where WhatsApp Web is not working on your PC, you might want to consider using some of the methods given below to fix the issue.

Make Sure WhatsApp Works On Your Phone

The very first thing you’ll want to verify is that WhatsApp works on your mobile device. Make sure you can both send and receive messages in the WhatsApp app on your smartphone.

If you’re having any trouble sending or receiving messages, WhatsApp Web will likely not function on your PC as it’s just a wrapper of the actual messaging app on your phone and fully relies on the phone app.

Here are some of the things you can do on your phone to fix WhatsApp issues:

• Toggle the airplane mode
• Toggle the mobile data option
• Toggle the WiFi option if you use a WiFi network
• Reset network settings

Reactivate The WhatsApp Web Session

Sometimes toggling the sign in and out option fixes the broken WhatsApp Web feature on a PC. This can be done easily and all you need is access to your phone.

• Access WhatsApp Web in a browser on your PC.
• When it loads up, click on the three-dots at the top and select Log out from the newly opened menu. You’ll be logged-out of your WhatsApp account on your PC.

• Launch the WhatsApp app on your phone, tap on the three dots at the top-right corner, and select WhatsApp Web. It’ll help you establish a connection with your PC.

• Camera will open on your phone letting you scan the WhatsApp Web QR code. Use your phone to scan the code displayed on your PC’s screen.

• You’ll be logged back into WhatsApp Web and it should hopefully work without any issues.

Use Incognito Mode In Your Browser

A normal web browser window carries with it all of your cache, cookies, and other files. These files sometimes could interfere with the workings of WhatsApp.

An incognito window, on the other hand, doesn’t use any of your existing cookies and site data and so it’s suggested you try WhatsApp Web in it and see if it helps fix the issue.

• If you’re a Chrome user, click on the three-dots at the top-right corner and select New incognito window.

• Firefox users need to click on the three horizontal-lines at the top-right corner and select New Private Window to open the incognito mode.

• Type in https://web.whatsapp.com in the address bar and hit Enter.

• Follow the usual log-in procedure to log into your WhatsApp account.

If it was browser data that caused the issue, incognito mode should fix it and you’ll no longer have the WhatsApp Web not working issue on your PC.

Clear Cookies In Your Browsers

An incognito window gets the job done but as soon as you close it, you’re logged out of WhatsApp Web. You need to log-in to the account each time you want to access it which is both time consuming and annoying.

Another way to fix a browser issue is to clear the cookies in your browser.

Clear Cookies In Google Chrome

• Click on the three dots at the top-right corner of your browser and select Settings.

• Click on Advanced on the following screen and then select Clear browsing data.

• Make sure you’re in the Basic tab. Select All time from the Time range menu. Then check-mark the option that says Cookies and other site data and click on Clear data.

Clear Cookies In Firefox

• Click on the three horizontal-lines at the top and select Options.

• Select Privacy & Security from the left sidebar menu.
• Click on the Clear Data button in the right-hand side pane.

• Check-mark the first box that says Cookies and Site Data and then click on Clear.

Now that cookies are cleared, launch the WhatsApp Web site in your browser and log-in to your account. It should work just fine this time around.

Let WhatsApp Bypass Your Network Settings

One of the reasons why WhatsApp Web is not working on your PC is because your firewall or network settings prevent the WhatsApp site from loading.

If that’s the case, you’ll need to reach out to your network admin and ask them to whitelist the following domains so they’re allowed in your network:

• web.whatsapp.com
• *.web.whatsapp.com
• *.whatsapp.net

Once these sites are allowed, you’ll be able to access them and use WhatsApp Web on your PC.

Disable The VPN Service On Your PC

If you have a VPN enabled and running on your PC, you might want to try turning it off to see if it resolves the issue. WhatsApp may detect your VPN IP as an unauthorized user and may prevent you from using your account.

You can turn off your VPN temporarily by launching the VPN app and selecting the disable option. You can turn it back on when you’ve finished using WhatsApp Web.

Use Internet Troubleshooter On Your PC

If you’re still facing issues with WhatsApp Web on your PC, you can use the Internet troubleshooter on your PC to find out the cause of the issue.

• Launch the Settings app on your PC and select Update & Security.

• Click on Troubleshoot in the left sidebar.
• Click on Internet Connections in the right-hand side pane and select Run the troubleshooter.

• Choose Help me connect to a specific web page.

• Enter in https://web.whatsapp.com in the field on your screen and click on Next at the bottom.

• The troubleshooter will let you know the cause of your issue.

You can then take required actions to fix the network or Internet issue on your PC.

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