Windows 11 电脑上出现“下载(Download)错误 - 0x80248007”消息表明您的 Windows 或驱动程序更新下载失败。发生这种情况的原因有多种,因为有几个项目可能会导致您的更新无法下载。幸运的是,您可以遵循一些易于遵循的方法来解决您的问题。我们将向您展示这些方法是什么。
无法下载更新的一些原因包括Windows 更新(Windows Update)有问题、下载更新所需的服务未运行、Windows 更新(Windows Update)缓存有故障、电脑的核心文件已损坏等等。

使用Windows 更新疑难解答(Windows Update Troubleshooter)
每当您在下载或安装更新时遇到问题(issues downloading or installing updates)时,请使用电脑的Windows 更新(Windows Update)疑难解答来查找并修复更新问题。此工具会自动查找并修复更新中的问题,使您能够比其他方法更快地解决问题。
- 使用 Windows + I 打开“设置”。
- 在左侧边栏中选择系统。
- Choose Troubleshoot >在右侧窗格中
选择“疑难解答 >其他疑难解答”。
- 选择“Windows 更新”(Windows Update)旁边的“运行”(Run)以启动疑难解答程序。

- 允许疑难解答程序检测并解决您的更新问题。
- Settings > Windows Update开始更新过程。
手动(Windows Installer Service Manually)运行Windows Installer 服务
更新无法下载的(your updates fail to download)原因之一是Windows Installer服务未运行。在这种情况下,您可以在 PC 上手动启动该服务来解决您的问题。
- 按 Windows + R 打开“运行”。
- 在“运行”(Run)框中键入以下内容并按 Enter:
services.msc

- 右键单击名为(Right-click)Windows Installer 的(Windows Installer)服务,然后选择“启动”(Start)。

- 如果该服务已在运行,请在菜单中
选择“重新启动”以退出并重新打开该服务。(Restart)
- 尝试更新您的 Windows 电脑。
重新启动 Windows 更新服务
Windows Update 服务始终在您的电脑后台运行(Windows Update service is always running in your PC’s background)。当您在下载或安装更新时遇到问题时,最好重新启动此服务以解决任何问题。
- 使用 Windows + R 打开“运行”。
- 在框中键入以下内容并按 Enter:services.msc
- 右键单击列表中的“Windows 更新” ,然后选择(Windows Update)“重新启动”(Restart)。

- 关闭服务(Services)窗口并更新您的电脑。
清除更新缓存(Update Cache)以解决Windows 更新错误(Windows Update Error)
您的 Windows更新(Update)缓存很容易损坏,而这正是可能发生的情况。错误的更新缓存会导致您的新更新无法下载,从而导致 0x80248007 错误。
在这种情况下,请清除现有的更新缓存,您的问题可能会得到解决。
- 按Windows + R打开“运行”(Run),键入以下内容,然后按 Enter:services.msc
- 右键单击“Windows 更新”(Windows Update)并选择“停止”(Stop)。保持服务(Services)窗口打开。
- 再次启动“运行”(Run),输入以下内容,然后按Enter。这将打开您的Windows 更新(Windows Update)缓存文件夹。
C:WindowsSoftwareDistribution
- (Select)按Ctrl + A
选择文件夹中的所有文件。
- 右键单击(Right-click)选定的文件并选择删除(Delete)(垃圾桶图标)。

- 在提示中选择是。
- 删除缓存后,返回“服务”(Services)窗口,右键单击“Windows Update”,然后选择“启动”(Start)。
修复 Windows 损坏的系统文件
您的电脑出现故障且无法下载更新的(doesn’t download your updates)原因之一是您的电脑的系统文件已损坏。病毒或恶意应用程序可能会更改您的核心文件,从而破坏各种系统功能。
在这种情况下,请使用 PC 的内置 SFC(系统文件检查器)工具(use your PC’s built-in SFC (System File Checker) tool)来查找并修复系统上损坏的文件。
- 打开“开始”(Start),找到“命令提示符”(Command Prompt),然后选择“以管理员身份运行”(Run)。
- (Choose Yes)在用户帐户控制提示中(User Account Control)选择是。
- 在CMD(CMD)窗口中键入以下内容并按 Enter:DISM.exe /Online /Cleanup-image /Restorehealth

- 接下来,使用以下命令查找并修复电脑损坏的文件:sfc /scannow
- (Reboot)修复有问题的文件后
重新启动电脑。
(Fix Windows Update Error)通过恢复系统
修复 Windows 更新错误
如果您对电脑进行一些更改后,您的电脑开始显示 0x80248007 错误,则您的更改可能导致了该问题。在这种情况下,撤消这些更改,您的问题将得到解决。
您不必手动回滚更改(roll back your changes),因为Windows提供了一个名为“系统还原”(System Restore)的实用程序来帮助您执行此操作。
- 打开“开始”(Start),找到“恢复”(Recovery),然后选择该项目。
- (Select Open System Restore)在下一页上选择“打开系统还原” 。

- (Choose Next)在该工具的第一个屏幕上
选择“下一步” 。
- 选择列表中的最新还原点,然后选择“下一步”(Next)。

- 选择“完成”(Finish)开始恢复您的电脑。
手动下载(Download)Windows更新(Windows Update)或设备驱动程序(Device Driver Manually)
如果您继续收到Windows 或驱动程序更新的“(error for a Windows or driver update)下载(Download)错误 - 0x80248007”错误,您可以手动下载并安装该项目来解决您的问题。Windows Update并不是获取系统和驱动程序更新的唯一来源。
以下是您可以使用的替代方案。
手动下载 Windows 更新
Microsoft有一个网站,允许您在标准更新(Update)功能损坏
时下载特定的Windows 更新文件。(Windows Update)
- 在您的 PC 上启动 Web 浏览器并访问Microsoft 更新目录(Microsoft Update Catalog)。
- 在网站的搜索框中输入更新的名称,然后按Enter。您可以在Windows 11的(Windows 11)Windows 更新(Windows Update)屏幕上找到更新的名称。
- 选择(Select Download)列表中更新旁边的下载以下载该项目。

- 运行下载的文件以安装更新。
- 完成更新安装后重新启动电脑。
手动更新设备驱动程序
如果您在驱动程序更新时收到错误 0x80248007,请使用 PC 的设备管理器(Device Manager)实用程序查找并安装该驱动程序的最新版本(find and install the latest version of that driver)。
- 通过访问“开始”(Start)菜单,找到“(Device Manager)设备管理器”(Device Manager),然后在搜索结果中选择该实用程序,打开“设备管理器”。
- 在工具中展开设备的类别,右键单击您的设备,然后选择更新(Update)驱动程序。

- 选择(Select Search)自动搜索驱动程序以查找适合您设备的最新驱动程序。
- 安装最新驱动程序后重新启动电脑。
在电脑上使用(Your)多种
方法(Using Many Ways)解决更新错误 0x80248007(Update Error 0x80248007)
失败的系统或驱动程序更新(A failed system or driver update)可能会阻止您运行这些项目的最新版本。如果您在尝试下载更新时不断出现上述错误,上述方法将帮助您解决问题。
修复导致更新问题的项目后,您可以毫无问题地更新 Windows 系统(update your Windows system)以及所有设备驱动程序。享受!
How to Fix “Download error – 0x80248007” on Windows 11
A “Download error – 0x80248007” meѕsage on your Windows 11 PC suggests that your Windows or driver update has failed to download. This hapрens for various reasоns, as several items can cause уour updates to fail to download. Luckіly, you can follow a few easy-to-follow methоds to resolve your problem. We’ll show you what those methods are.
Some reasons you can’t download your updates are that Windows Update is problematic, the services required to download updates aren’t running, your Windows Update cache is faulty, your PC’s core files are corrupted, and more.

Use the Windows Update Troubleshooter
Whenever you experience issues downloading or installing updates, use your PC’s Windows Update troubleshooter to find and fix issues with your updates. This tool automatically finds and fixes the problems with your updates, allowing you to resolve your issue quicker than the other methods.
- Open Settings using Windows + I.
- Select System in the left sidebar.
- Choose Troubleshoot > Other troubleshooters on the right pane.
- Select Run next to Windows Update to launch the troubleshooter.

- Allow the troubleshooter to detect and resolve issues with your updates.
- Begin the update process from Settings > Windows Update.
Run the Windows Installer Service Manually
One reason your updates fail to download is that the Windows Installer service isn’t running. In this case, you can manually launch the service on your PC to resolve your issue.
- Open Run by pressing Windows + R.
- Type the following in the Run box and press Enter:
services.msc

- Right-click the service named Windows Installer and choose Start.

- If the service is already running, select Restart in the menu to quit and reopen the service.
- Try to update your Windows PC.
Restart the Windows Update Service
The Windows Update service is always running in your PC’s background. When you face issues downloading or installing updates, it’s a good idea to give this service a reboot to potentially fix any issues with it.
- Open Run using Windows + R.
- Type the following in the box and press Enter: services.msc
- Right-click Windows Update on the list and select Restart.

- Close the Services window and update your PC.
Clear Your Update Cache to Resolve the Windows Update Error
Your Windows Update cache is prone to corruption, and that’s exactly what may have happened. A bad update cache causes your new updates not to download, leading to a 0x80248007 error.
In this case, clear your existing update cache, and your issue will likely be fixed.
- Open Run by pressing Windows + R, type the following, and press Enter: services.msc
- Right-click Windows Update and choose Stop. Keep the Services window open.
- Launch Run again, type the following, and press Enter. This will open your Windows Update cache folder.
C:\Windows\SoftwareDistribution
- Select all files in the folder by pressing Ctrl + A.
- Right-click a selected file and choose Delete (a trash can icon).

- Select Yes in the prompt.
- After deleting the cache, return to the Services window, right-click Windows Update, and choose Start.
Fix Windows’ Corrupted System Files
One reason your PC malfunctions and doesn’t download your updates is that your PC’s system files are corrupted. A virus or malicious app may have altered your core files, breaking various system features.
In this case, use your PC’s built-in SFC (System File Checker) tool to find and fix the broken files on your system.
- Open Start, find Command Prompt, and select Run as administrator.
- Choose Yes in the User Account Control prompt.
- Type the following on the CMD window and press Enter: DISM.exe /Online /Cleanup-image /Restorehealth

- Next, use the following command to find and fix your PC’s corrupted files: sfc /scannow
- Reboot your PC when you’ve fixed the faulty files.
Fix Windows Update Error by Restoring Your System
If your PC started displaying a 0x80248007 error after you made some changes to your PC, your changes may have caused the issue. In this case, undo those changes, and your issue will be fixed.
You don’t have to manually roll back your changes, as Windows offers a utility called System Restore to help you do just that.
- Open Start, find Recovery, and choose the item.
- Select Open System Restore on the following page.

- Choose Next on the tool’s first screen.
- Select the latest restore point on the list and choose Next.

- Select Finish to begin restoring your PC.
Download Your Windows Update or Device Driver Manually
If you continue to get a “Download error – 0x80248007” error for a Windows or driver update, you can download and install that item manually to resolve your issue. Windows Update isn’t the only source to get system and driver updates.
Here are the alternatives you can use.
Manually Download a Windows Update
Microsoft has a website that allows you to download specific Windows Update files when the standard Update feature is broken.
- Launch a web browser on your PC and access Microsoft Update Catalog.
- Type your update’s name in the search box on the site and press Enter. You can find your update’s name on the Windows Update screen in Windows 11.
- Select Download next to your update on the list to download the item.

- Run the downloaded file to install the update.
- Restart your PC when you’ve finished installing the update.
Manually Update a Device Driver
If you’re getting the error 0x80248007 for a driver update, use your PC’s Device Manager utility to find and install the latest version of that driver.
- Open Device Manager by accessing the Start menu, finding Device Manager, and selecting the utility in the search results.
- Expand your device’s category in the tool, right-click your device, and choose Update driver.

- Select Search automatically for drivers to find the latest drivers for your device.
- Restart your PC when you’ve installed the latest drivers.
Resolve the Update Error 0x80248007 Using Many Ways on Your PC
A failed system or driver update can prevent you from running the latest version of those items. If you constantly get the above error while attempting to download your updates, the methods described above will help you fix your problem.
When you’ve fixed the items that cause your update issue, you can update your Windows system as well as all your device drivers without any problems. Enjoy!