Windows 11 带来了与以前版本相同的文件资源管理器。(File Explorer)就像(Just)以前一样，该实用程序并非没有问题。您可能会遇到文件资源管理器速度变慢或不响应(File Explorer slowing down or not responding)您的命令。
其中一些问题包括您的 PC 出现小问题、系统文件损坏或您的 PC 感染了病毒或恶意软件。在本指南中，我们将探讨该问题的一些潜在解决方案。
在 Windows 11 PC 上重新启动文件资源管理器(Restart File Explorer on Your Windows 11 PC)
重新启动文件资源管理器(File Explorer)并不意味着关闭并重新打开您的文件夹窗口。您的 PC 为您提供了一个选项，可以停止(option that stops)Windows 资源管理器(Windows Explorer)进程，然后从头开始重新启动该进程。
这样做有助于解决实用程序的小问题。
- 右键单击开始(Start)菜单图标并选择任务管理器(Task Manager)。
- 右键单击任务管理器(Task Manager)窗口上的Windows 资源(Windows Explorer)管理器，然后选择重新启动(Restart)。
- 您的文件资源管理器(File Explorer)将自动关闭并重新打开。请注意，Windows 资源管理器(Windows Explorer)不仅包括文件资源管理器(File Explorer)。您还会看到任务栏和桌面暂时消失，然后重新加载。
重新启动您的 Windows 11 电脑(Restart Your Windows 11 PC)
如果重新启动Windows Explorer(Windows Explorer)后问题仍未解决，请重新启动 PC(restart your PC)并查看是否有效。重新启动 Windows 11 PC 有助于修复许多小故障，包括导致文件资源管理器(File Explorer)无法正常运行的故障。
确保(Make)在继续重新启动 PC 之前保存未保存的工作。
- 打开你的开始(Start)菜单。
- 选择右下角的电源选项。(Power)
- 在打开的菜单中选择重新启动(Restart)。
- 您的 PC 将关闭，然后重新打开。
- PC 打开时启动文件资源管理器窗口。(File Explorer)
清除 Windows 11 文件资源管理器的缓存(Clear Windows 11 File Explorer’s Cache)
文件资源管理器(File Explorer)未按预期工作的原因之一是该实用程序积累了太多缓存文件。这些文件有时会减慢或使实用程序根本无法运行。
在这种情况下，您最好的解决方法是清除文件资源管理器的缓存文件(clear File Explorer’s cache files)。这将删除底层缓存数据，以便解决您的问题。
- 在您的 PC 上打开文件资源管理器。(File Explorer)
- 选择窗口顶部的三个点，然后选择选项(Options)。
- 选择Clear File Explorer history旁边的Clear按钮。
- 关闭并重新打开所有文件资源管理器(File Explorer)窗口。
检查 Windows 更新(Check Windows Update)
无论您是否遇到文件资源管理器(Explorer)问题，我们都强烈建议您保持 Windows PC 处于最新状态。这样做可确保您始终拥有最新的安全和错误修复，从而带来更流畅的体验。
更新 Microsoft Windows(update Microsoft Windows)快速、简单且免费：
- 按Windows + I键打开PC 上的设置。(Settings)
- 在左侧边栏中选择Windows 更新。(Windows Update)
- 在右侧窗格中选择检查更新。(Check for updates)
- 下载并安装可用的更新。
- 重新启动 PC 并启动文件资源管理器(File Explorer)窗口。
使用系统维护工具(Use the System Maintenance Tool)
Windows 11 包含一个系统维护(System Maintenance)工具，可帮助您扫描PC 以查找常见问题(PC for common problems)。当您的文件资源管理器(File Explorer)出现问题时，您应该运行此工具，因为您很有可能可以使用此工具解决您的问题。
您可以从控制面板(from Control Panel)启动系统维护，如下所示：
- 访问开始(Start)菜单，搜索控制面板(Control Panel)，然后在搜索结果中选择控制面板。(Control Panel)
- 在控制面板中选择系统和安全。(System and Security)
- 在随后的窗口中选择安全和维护(Security and Maintenance)。
- 展开维护(Maintenance)部分并选择开始维护(Start maintenance)。
扫描您的 Windows 11 PC 以查找病毒和恶意软件(Scan Your Windows 11 PC for Viruses and Malware)
病毒和恶意软件可能会在Windows PC(Windows PCs)上导致各种问题，包括使文件资源管理器(File Explorer)等系统工具功能不佳。虽然不太可能，但值得运行病毒扫描(running a virus scan)以查看您的 PC 是否感染了任何威胁。
借助 Windows 11 的内置防病毒功能，您无需安装第三方应用程序即可从您的计算机中查找和删除各种威胁。(find and remove various threats)您可以使用此内置实用程序运行扫描，并查找并删除导致文件资源管理器(File Explorer)无法工作的项目。
- 打开开始(Start)菜单，搜索Windows 安全(Windows Security)，然后在搜索结果中选择该工具。
- 在打开的窗口中选择病毒和威胁防护。(Virus & threat protection)
- 选择扫描选项(Scan options)。
- 启用完整扫描(Full scan)选项并选择立即扫描(Scan now)。
- 等待(Wait)扫描仪扫描并从您的 PC 中删除病毒。这可能需要一段时间。
- 病毒扫描完成后重新启动您的 PC。
使用 SFC（系统文件检查器）和 DISM 修复文件资源管理器(Fix File Explorer Using SFC (System File Checker) and DISM)
文件资源管理器(File Explorer)出现问题的一个可能原因是您的 PC 系统文件已损坏。这可能由于各种原因而发生。
幸运的是，Windows 11 包含一个名为SFC（系统文件检查器(System File Checker)）的工具，用于扫描和修复计算机上的损坏文件(scan for and fix corrupt files)。您可以将此命令与DISM一起使用以获取原始Windows核心文件，然后将损坏的文件替换为工作文件。
此方法涉及从命令提示符(commands from Command Prompt)运行几个命令，但您不必了解有关命令行的所有内容即可使用该技术。
- 打开开始(Start)菜单，搜索命令提示符(Command Prompt)，然后选择以管理员身份运行(Run as administrator)。
- 在用户帐户控制(User Account Control)提示中选择是。(Yes)
- 在命令提示符(Command Prompt)窗口中键入以下命令，然后按Enter：
DISM.exe /Online /Cleanup-image /Restorehealth
- 让Windows修复系统上的恢复映像。这可能需要几分钟。
- (Enter)在命令提示符中(Command Prompt)输入以下命令并按Enter：sfc /scannow
- 等待(Wait)Windows查找并修复系统(Windows)上的损坏文件。
- 修复文件后重新启动 PC。
如果您在运行SFC(SFC)命令时收到错误消息，请在安全模式下启动您的 PC(boot your PC in safe mode)并尝试以这种方式运行该命令。
文件资源管理器是(File Explorer)Windows PC(Windows PCs)上的首选文件管理工具。如果此工具停止工作，您将无法访问您的文件，这非常重要。幸运的是，您有多种方法可以解决 Windows 资源管理器(resolve issues with your Windows Explorer)的问题并使该工具重新投入使用。祝你好运！
How to Fix Windows 11 File Explorer Slow or Not Responding
Windows 11 brings the same File Explorеr you’re familiar with from previous versions. Just like before, the utility isn’t without issues. You may experience File Explorer slowing down or not responding to your commands.
Some of the problems include a minor issue with your PC, a system file going corrupt, or your PC being infected with a virus or malware. In this guide, we’ll look at a few potential solutions to the problem.
Restart File Explorer on Your Windows 11 PC
Restarting File Explorer doesn’t mean closing and reopening your folder windows. Your PC offers you an option that stops the Windows Explorer process and then relaunches the process from scratch.
Doing that helps fix minor issues with the utility.
- Right-click the Start menu icon and choose Task Manager.
- Right-click Windows Explorer on the Task Manager window and select Restart.
- Your File Explorer will automatically close and reopen. Note that Windows Explorer includes more than just File Explorer. You’ll also see your taskbar and desktop momentarily disappear and then reload.
Restart Your Windows 11 PC
If your issue isn’t resolved after restarting Windows Explorer, restart your PC and see if that works. Restarting your Windows 11 PC helps fix many minor glitches, including those causing File Explorer not to function correctly.
Make sure you save your unsaved work before proceeding to reboot the PC.
- Open your Start menu.
- Select the Power option at the bottom-right corner.
- Choose Restart in the menu that opens.
- Your PC will turn off and then turn back on.
- Launch a File Explorer window when your PC turns on.
Clear Windows 11 File Explorer’s Cache
One reason your File Explorer isn’t working as expected is that the utility has accumulated too many cache files. These files sometimes slow down or make the utility not function at all.
In this case, your best fix is to clear File Explorer’s cache files. This removes the underlying cache data so your issue can be resolved.
- Open File Explorer on your PC.
- Select the three dots at the top of the window and choose Options.
- Choose the Clear button next to Clear File Explorer history.
- Close and reopen all your File Explorer windows.
Check Windows Update
Whether you have File Explorer issues or not, we highly recommend keeping your Windows PC up to date. Doing so ensures you always have the latest security and bug fixes, which results in a smoother experience.
It’s quick, easy, and free to update Microsoft Windows:
- Open Settings on your PC by pressing the Windows + I keys.
- Select Windows Update in the sidebar on the left.
- Choose Check for updates in the pane on the right.
- Download and install the available updates.
- Restart your PC and launch a File Explorer window.
Use the System Maintenance Tool
Windows 11 includes a System Maintenance tool to help you scan your PC for common problems. You should run this tool when your File Explorer goes haywire, as there’s a good chance you can fix your issues with this tool.
You can launch System Maintenance from Control Panel as follows:
- Access the Start menu, search for Control Panel, and choose Control Panel in the search results.
- Select System and Security in Control Panel.
- Choose Security and Maintenance on the window that follows.
- Expand the Maintenance section and choose Start maintenance.
Scan Your Windows 11 PC for Viruses and Malware
Viruses and malware can cause various issues on Windows PCs, including making system tools like File Explorer function poorly. While unlikely, it’s worth running a virus scan to see if your PC is infected with any threats.
Thanks to Windows 11’s built-in antivirus, you don’t need to install a third-party app to find and remove various threats from your machine. You can run a scan with this built-in utility and find and remove the items causing File Explorer not to work.
- Open the Start menu, search for Windows Security, and select the tool in the search results.
- Choose Virus & threat protection on the window that opens.
- Select Scan options.
- Enable the Full scan option and select Scan now.
- Wait for the scanner to scan and remove viruses from your PC. This can take a while.
- Restart your PC when the virus scanning is finished.
Fix File Explorer Using SFC (System File Checker) and DISM
A possible reason you have issues with File Explorer is that your PC’s system files have become corrupt. This can happen for various reasons.
Luckily, Windows 11 includes a tool called SFC (System File Checker) to scan for and fix corrupt files on your computer. You can use this command with DISM to get the original Windows core files and then replace the corrupt files with the working ones.
This method involves running a couple of commands from Command Prompt, but you don’t have to know everything about the command line to use the technique.
- Open the Start menu, search for Command Prompt, and select Run as administrator.
- Choose Yes in the User Account Control prompt.
- Type the following command on the Command Prompt window and press Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
- Let Windows fix the recovery image on your system. This can take several minutes.
- Enter the following command in Command Prompt and press Enter: sfc /scannow
- Wait for Windows to find and fix corrupt files on your system.
- Restart your PC when the files are fixed.
If you get an error message while running the SFC command, boot your PC in safe mode and try running the command that way.
File Explorer is the go-to file management tool on Windows PCs. If this tool ever stops working, you can’t access your files, which is a huge deal. Luckily, you have several ways to resolve issues with your Windows Explorer and bring the tool back to action. Good luck!
