媒体创建(Media Creation)工具的 0x80072f8f – 0x20000 错误会阻止您启动该工具并创建可启动的Windows驱动器。许多项目都可能导致媒体创建(Media Creation)工具或您的系统报告此错误。您的工具可能缺乏运行所需的权限,或者您的计算机可能存在系统问题。无论如何(Regardless),我们将向您展示如何在Windows 11 或Windows 10 电脑上解决此问题。
如果您想知道是什么原因导致媒体创建工具(Media Creation Tool)无法运行,一些原因是您的计算机与要安装的操作系统不兼容,您的防病毒程序阻止了您访问该工具,您的磁盘不支持没有足够的可用空间来容纳该工具的下载文件等。

解决您的互联网(Internet)连接问题(Issues)
如您所知,媒体创建工具利用计算机的互联网连接(Media Creation Tool utilizes your computer’s internet connection)来下载所需的操作系统文件。如果您的互联网连接无法正常工作或不稳定,这可能就是您在使用该工具时遇到问题的原因。
在这种情况下,请在运行该工具之前检查并修复您的互联网连接问题。您可以通过打开网络浏览器并启动网站来查明连接是否有问题。如果您的连接出现问题,您的网站将无法加载。
您可以尝试通过重新启动路由器、使用以太网(Ethernet)连接而不是无线连接、重新加入 Wi-Fi 网络或联系您的互联网服务提供商 ( ISP ) 来(ISP)解决连接问题(resolve your connection problems)。
确保您的计算机(Computer) 满足(Meets)操作系统的最低系统要求
如果您尝试升级当前的Windows版本,请确保您的计算机至少满足要升级到的Windows版本的最低系统要求。(Windows)如果您的计算机不满足目标操作系统的要求(your computer doesn’t meet the target operating system’s requirements),您可能会遇到问题。
以下是Windows 10的最低要求:
- 您必须运行当前操作系统的最新版本
- 拥有 1 GHz 或更快的处理器
- 32 位(32-bit)Windows 10 版本具有 1 GB RAM,64 位Windows 10版本具有
2 GB RAM
- 32 位Windows 10(Windows 10)版本需要 16 GB 磁盘空间,64 位 Windows 10版本
需要 20 GB 磁盘空间
- DirectX 9或更高版本,带WDDM 1.0驱动程序
- 显示(Display)分辨率为 800 x 600 像素
如果您要升级到Windows 11,您的系统必须满足以下要求:
- 具有两个或更多内核的1 GHz或更快的处理器
- 4 GB 内存
- 64 GB 磁盘空间
- 与DirectX 12(DirectX 12)或更高版本兼容且具有WDDM 2.0驱动程序的
显卡
- 系统(System)固件兼容UEFI和安全启动(Secure Boot)
- 全面生产管理2.0
- 720p 显示
检查您计算机的当前规格并确保它们满足您要安装的
Windows版本的最低要求。
以管理员身份(Admin)运行媒体创建工具(Media Creation Tool)
如果您的互联网连接正常并且您的计算机满足您要运行的Windows版本的最低要求,请使用管理权限运行媒体创建工具(Media Creation Tool),看看是否可以解决您的问题。
这是因为该工具可能缺乏运行所需任务的权限,从而导致错误消息。以管理员身份运行该工具可为其提供所需的所有权限。
- 找到您的媒体创建工具。
- 右键单击(Right-click)该工具并选择以管理员身份运行(Run)。

- 在用户帐户控制(User Account Control)提示中选择是(Yes)。
使用计算机上的另一个端口
如果您尝试创建可启动 USB 闪存驱动器(create a bootable USB flash drive),请确保您的驱动器已插入计算机上的工作端口。您当前使用USB驱动器的端口可能无法正常工作,从而导致媒体创建工具的工作中断。
您可以通过从当前端口拔下 USB 驱动器并将设备插入计算机上的另一个端口来解决此问题。完成此操作后,运行媒体创建工具(Media Creation Tool)来制作可启动驱动器。
关闭计算机的防病毒程序(Antivirus Program)
媒体创建工具(Media Creation Tool)无法启动的原因之一是您的防病毒程序阻止了您对该工具的访问。当您的防病毒软件将您的文件识别为潜在威胁时,就会发生这种情况。
如果您从Microsoft(Microsoft)官方网站下载了该工具,则可以暂时关闭防病毒保护(temporarily turn off your antivirus protection)以运行该工具并执行任务。但是,如果您从其他地方获得该工具,则您的工具可能确实带有病毒或恶意软件。在这种情况下,请立即从您的计算机中删除该工具,并从微软(Microsoft)官方网站下载该工具。
要关闭Microsoft Defender 防病毒(Microsoft Defender Antivirus)中的防病毒保护:
- 在您的电脑上启动Windows 安全(Windows Security)应用程序。
- (Select Virus)在应用程序中
选择病毒和威胁防护。
- (Choose Manage)选择病毒和威胁防护设置标题下的(Virus)管理设置。

- 关闭实时保护选项。

- 在用户帐户控制(User Account Control)提示中选择是(Yes)。
- 启动您的媒体创建工具。
(Make)使用媒体创建工具(Media Creation Tool)完成任务后,请务必重新打开防病毒保护。这是为了确保您的电脑免受任何威胁。
删除(Delete All Files)SoftwareDistribution 文件夹(SoftwareDistribution Folder)中的所有文件
SoftwareDistribution 是您电脑上Windows下载和保存Windows 更新(Windows Update)文件的文件夹。有时,此更新缓存会损坏,从而导致您的计算机出现各种问题。
在允许您升级Windows版本之前,您的Windows系统可能会尝试安装此文件夹中的所有可用更新。由于此更新缓存已损坏,您的更新过程将失败,从而导致各种错误。
您可以通过删除PC 上SoftwareDistribution 文件夹的所有内容来解决此问题。这不会删除您的个人数据。
- 打开“开始”(Start)菜单,找到“命令提示符”(Command Prompt),然后选择“以管理员身份运行”(Run)。
- (Choose Yes)在用户帐户控制提示中(User Account Control)选择是。
- 在CMD(CMD)中键入以下命令,然后按Enter。此命令停止Windows 更新(Windows Update)进程。保持CMD窗口打开,因为您很快就会返回到此窗口。
网站 wuauserv

- 按Windows + R打开“运行”(Run)对话框。
- 在“运行”(Run)中输入以下路径,然后按 Enter:C:WindowsSoftwareDistribution
- (Select)按Ctrl + A选择文件夹中的所有文件。

- 右键单击(Right-click)选定的文件并选择删除(Delete)(垃圾桶图标)。
- 返回CMD窗口,键入以下命令,然后按Enter。此命令启动Windows 更新(Windows Update)服务:net start wuauserv
- 运行您的媒体创建工具。
释放Windows(Your Windows) PC
上的磁盘空间(Up Disk Space)
由于媒体创建工具(Media Creation Tool)会在您的系统上下载并保存大量文件,因此您必须有足够的可用磁盘空间来容纳这些文件。如果您的电脑磁盘空间不足,请释放一些空间来存储该工具的文件。
有多种方法可以释放 Windows PC 的磁盘空间(free up a Windows PC’s disk space)。您可以手动查找并(find and delete unwanted large files)从存储中删除不需要的大文件,或使用名为“磁盘清理”(Disk Cleanup)的内置实用程序自动从系统中删除垃圾文件(remove junk files from your system)。
下面介绍如何使用后一种方法:
- 打开“开始”(Start),找到“磁盘清理”(Disk Cleanup),然后运行该实用程序。
- (Select)在下拉菜单中
选择您的操作系统驱动器,然后选择“确定”。
- 在“要删除的文件”部分中选择要删除的文件。

- 选择底部的“确定”。
- (Select Delete Files)在提示中
选择删除文件以开始删除所选文件。
在Windows(Your Windows) PC
上启用TLS 版本(TLS Versions)
可能导致媒体创建工具(Media Creation Tool)出现问题并导致 0x80072f8f – 0x20000 错误的一项因素是停用PC 上的各种TLS(传输层安全性)选项。(Transport Layer Security)您可以启用所有可用的TLS选项来解决您的问题。
- 按 Windows + R 打开“运行”。
- 在“运行”(Run)中键入以下命令并按 Enter: inetcpl.cpl
- 访问打开的对话框中的
“高级”选项卡。(Advanced)
- 启用使用 TLS 1.0(Use TLS 1.0)、使用 TLS 1.1(Use TLS 1.1)、使用 TLS 1.2(Use TLS 1.2)和使用 TLS 1.3(Use TLS 1.3)选项。

- 选择“应用”(Select Apply),然后选择底部的“确定”以保存更改。
在 Windows 注册表中
启用操作系统升级(OS Upgrade)
您的Windows(Windows)注册表中可能禁用了操作系统升级选项,导致您无法升级 Windows 版本(upgrading your Windows version)。在这种情况下,您可以调整注册表以允许计算机上的操作系统升级。
- 按Windows + R打开“运行”(Run),在框中键入以下内容,然后按 Enter:regedit
- 在用户帐户控制(User Account Control)提示中选择是(Yes)。
- 导航到注册表编辑器(Registry Editor)中的以下路径:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
- 右键单击(Right-click)右侧窗格中的任意空白处,然后选择New > DWORD(32 位)值”(Value)。

- 使用AllowOSUpgrade(Use AllowOSUpgrade)作为条目名称。
- 双击(Double-click)该条目,在数值(Value)数据字段中输入 1,然后选择确定。

- 关闭注册表编辑器。
- 重新启动计算机并运行媒体创建工具(Media Creation Tool)。
干净启动您的 Windows PC
如果您的媒体创建工具(Media Creation Tool)仍然无法运行,则您的电脑上安装的第三方应用程序可能会导致该问题。此应用程序可能会干扰该工具的工作,导致该工具无法启动或无法按预期工作。
在这种情况下,您可以干净启动 Windows PC(clean boot your Windows PC),这会阻止第三方应用程序运行。这可以帮助您验证第三方项目是否导致您的应用程序无法运行。您可以查看我们有关该主题的指南,了解如何执行该过程。
媒体创建工具错误 0x80072f8f(Media Creation Tool Error 0x80072f8f) – 0x20000
故障排除
无法运行媒体创建工具(Media Creation Tool)意味着无法为您喜爱的 Windows 版本创建可启动驱动器(create a bootable drive for your favorite Windows version)。如上所述,有多种因素可能会阻止该工具运行或运行。
一旦您进入并修复这些项目,该工具将开始正常工作,让您创建各种受支持的可启动驱动器。享受!
How to Fix an Error Code 0x80072f8f – 0x20000 on Windows
Media Creation Tool’s 0x80072f8f – 0x20000 error prevents you from launching the tool and creating your bootable Windоws drive. Many items can leаd the Media Crеation tool or your ѕystem to report this error. Your tool may be lackіng the required permissions to run, or your computer may have a system issue. Regardless, we’ll show you how to fix this prоblem on your Windows 11 or Windows 10 PC.
If you’re curious to know what’s causing Media Creation Tool not to run, some reasons are that your computer isn’t compatible with the operating system you want to install, your antivirus program has blocked your access to the tool, your disk doesn’t have enough free space to accommodate the tool’s downloaded files, and more.

Resolve Your Internet Connection Issues
As you know, Media Creation Tool utilizes your computer’s internet connection to download the required operating system files. If your internet connection isn’t working or is unstable, that may be why you have trouble using the tool.
In this case, check and fix issues with your internet connection before running the tool. You can find out if your connection is faulty by opening a web browser and launching a site. Your site won’t load if your connection has issues.
You can try to resolve your connection problems by giving your router a reboot, using an Ethernet connection instead of a wireless one, rejoining your Wi-Fi network, or contacting your internet service provider (ISP).
Ensure Your Computer Meets Your OS’ Minimum System Requirements
If you’re trying to upgrade your current Windows version, ensure your computer meets at least the minimum system requirements of the Windows version you’re upgrading to. If your computer doesn’t meet the target operating system’s requirements, you can encounter issues.
Here are Windows 10’s minimum requirements:
- You must be running the latest version of your current operating system
- Have a 1 GHz or faster processor
- Have 1 GB RAM for 32-bit and 2 GB RAM for 64-bit Windows 10 version
- Have 16 GB disk space for 32-bit and 20 GB disk space for 64-bit Windows 10 version
- DirectX 9 or later with WDDM 1.0 driver
- Display resolution of 800 x 600 pixels
If you’re upgrading to Windows 11, your system must meet the following requirements:
- 1 GHz or faster processor with two or more cores
- 4 GB RAM
- 64 GB disk space
- Graphics card compatible with DirectX 12 or later with WDDM 2.0 driver
- System firmware compatible with UEFI and Secure Boot
- TPM 2.0
- 720p display
Check your computer’s current specifications and ensure they meet the minimum requirements of the Windows version you want to install.
Run the Media Creation Tool as an Admin
If your internet connection is working and your computer meets the minimum requirements for the Windows version you want to run, run the Media Creation Tool with administrative privileges and see if that fixes your issue.
That’s because the tool may be lacking the permissions to run required tasks, leading to an error message. Running the tool as an admin gives it all the rights it needs.
- Find your Media Creation Tool.
- Right-click the tool and choose Run as administrator.

- Select Yes in the User Account Control prompt.
Use Another Port on Your Computer
If you’re trying to create a bootable USB flash drive, ensure your drive is plugged into a working port on your computer. The current port you use with your USB drive may not be working, causing interruptions in Media Creation Tool’s working.
You can fix that by unplugging your USB drive from the current port and plugging the device into another port on your computer. Once you’ve done that, run the Media Creation Tool to make your bootable drive.
Turn Off Your Computer’s Antivirus Program
One reason Media Creation Tool fails to launch is that your antivirus program has blocked your access to the tool. This happens when your antivirus recognizes your file as a potential threat.
If you’ve downloaded the tool from the official Microsoft website, you can temporarily turn off your antivirus protection to run the tool and perform your tasks. However, if you’ve obtained the tool from elsewhere, your tool may indeed have a virus or malware. In this case, delete the tool from your computer immediately and download the tool from the official Microsoft website.
To turn off your antivirus protection in Microsoft Defender Antivirus:
- Launch the Windows Security app on your PC.
- Select Virus & threat protection in the app.
- Choose Manage settings under the Virus & threat protection settings header.

- Turn off the Real-time protection option.

- Select Yes in the User Account Control prompt.
- Launch your Media Creation Tool.
Make sure to turn your antivirus protection back on when you’ve finished your tasks with the Media Creation Tool. This is to ensure your PC remains protected from any threats.
Delete All Files in the SoftwareDistribution Folder
SoftwareDistribution is the folder on your PC where Windows downloads and saves your Windows Update files. Sometimes, this update cache becomes corrupted, causing various issues on your computer.
Your Windows system may be trying to install all the available updates from this folder before allowing you to upgrade your Windows version. Since this update cache is corrupted, your update process is failing, leading to various errors.
You can fix that by deleting all the contents of the SoftwareDistribution folder on your PC. This doesn’t delete your personal data.
- Open the Start menu, find Command Prompt, and select Run as administrator.
- Choose Yes in the User Account Control prompt.
- Type the following command in CMD and press Enter. This command stops the Windows Update process. Keep the CMD window open as you’ll return to this window shortly.
net stop wuauserv

- Open the Run dialog box by pressing Windows + R.
- Type the following path in Run and press Enter: C:\Windows\SoftwareDistribution
- Select all files in the folder by pressing Ctrl + A.

- Right-click a selected file and choose Delete (a trash can icon).
- Return to the CMD window, type the following command, and press Enter. This command starts the Windows Update service: net start wuauserv
- Run your Media Creation Tool.
Free Up Disk Space on Your Windows PC
Since Media Creation Tool downloads and saves huge files on your system, you must have adequate free disk space available to accommodate those files. If you’re running low on disk space on your PC, free up some space to store the tool’s files.
There are various ways to free up a Windows PC’s disk space. You can manually find and delete unwanted large files from your storage or use a built-in utility called Disk Cleanup to remove junk files from your system automatically.
Here’s how to use the latter method:
- Open Start, find Disk Cleanup, and run the utility.
- Select your operating system drive in the drop-down menu and choose OK.
- Select the files you want to remove in the Files to delete section.

- Choose OK at the bottom.
- Select Delete Files in the prompt to start removing your selected files.
Enable TLS Versions on Your Windows PC
One item that can cause issues with Media Creation Tool and lead to a 0x80072f8f – 0x20000 error is the deactivation of various TLS (Transport Layer Security) options on your PC. You can enable all the available TLS options to possibly fix your issue.
- Open Run by pressing Windows + R.
- Type the following command in Run and press Enter: inetcpl.cpl
- Access the Advanced tab in the open dialog box.
- Enable the Use TLS 1.0, Use TLS 1.1, Use TLS 1.2, and Use TLS 1.3 options.

- Select Apply followed by OK at the bottom to save your changes.
Enable OS Upgrade in Your Windows Registry
It’s possible the operating system upgrade option is disabled in your Windows registry, preventing you from upgrading your Windows version. In this case, you can tweak your registry to allow OS upgrades on your machine.
- Open Run by pressing Windows + R, type the following in the box, and press Enter:
regedit
- Select Yes in the User Account Control prompt.
- Navigate to the following path in Registry Editor:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
- Right-click anywhere blank on the right pane and choose New > DWORD (32-bit) Value.

- Use AllowOSUpgrade as the entry name.
- Double-click the entry, enter 1 in the Value data field, and select OK.

- Close Registry Editor.
- Restart your computer and run Media Creation Tool.
Clean Boot Your Windows PC
If your Media Creation Tool still doesn’t run, a third-party app installed on your PC may be causing the issue. This app may be interfering with the tool’s working, causing the tool not to launch or not work as expected.
In this case, you can clean boot your Windows PC, which prevents your third-party apps from running. This helps you verify if a third-party item is causing your apps not to function. You can check out our guide on that topic to learn how to perform the procedure.
Troubleshooting a Media Creation Tool Error 0x80072f8f – 0x20000
Not being able to run Media Creation Tool means not being able to create a bootable drive for your favorite Windows version. There are various items that can prevent this tool from running or functioning, as explained above.
Once you go in and fix those items, the tool will start working just as it should, letting you create all kinds of supported bootable drives. Enjoy!