(Microsoft Windows’ printer error)当您尝试使用网络共享打印机打印某些内容时，会出现Microsoft Windows 的打印机错误“0x0000011b”。安装错误的Windows更新后通常会发生此错误。我们将向您展示如何解决该问题以及如何调整其他系统设置来解决您的错误。
您可能遇到错误的其他原因包括启用的 CVE-2021-1678 缓解选项、错误的打印机驱动程序、损坏的Windows系统文件等。您将在本指南中了解如何修复所有这些项目。
卸载有问题的Windows 更新(Problematic Windows Update)
如果您在安装Windows更新后开始收到“0x0000011b”(Windows)打印机错误(printer error)，则该更新可能有问题。在这种情况下，您可以回滚更新（卸载它）并解决您的问题。
稍后，您可以回来查看并安装更新，将您的操作系统升级到较新的版本而不会出现问题。
- 通过访问“开始(Start)”菜单、搜索“控制面板(Control Panel)”并在搜索结果中选择该实用程序来
启动“控制面板”。(Control Panel)
- (Select Uninstall)在控制面板的主窗口中
选择卸载程序。
- 在左侧边栏中选择查看(Choose View)已安装的更新以查看您的更新历史记录。
- 选择右侧的最新更新，然后选择顶部的卸载。(Uninstall)
- 在提示中选择是。
- 删除更新后重新启动(Restart)您的电脑。为此，您可以打开“开始(Start)”，选择“电源”(Power)图标，然后选择“重启(Restart)” 。
当您的 PC 重新打开时，尝试使用您的网络打印机打印测试页，看看是否有效。
(Fix Your Printing Error)通过禁用 CVE-2021-1678 缓解措施
修复您的打印错误
解决打印机错误(resolve the printer error)“0x0000011b”的另一种方法是禁用名为CVE-2021-1678缓解措施的Windows选项。已知此选项会导致您的打印机出现问题。
您需要使用注册表编辑器(Registry Editor)修改注册表项才能在您的 PC 上关闭该功能。
- 按 Windows + R 打开运行。
- 在“运行”(Run)对话框中键入以下内容并按 Enter： regedit
- 在用户帐户控制(User Account Control)提示中选择是。(Yes)
- 在顶部的注册表路径字段中键入以下内容，然后按 Enter：
ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrint - 右键单击(Right-click)右侧窗格中的空白处，然后选择New > DWORD (32 位)值(Value)。
- 使用以下内容作为 DWORD 的名称：RpcAuthnLevelPrivacyEnabled
- 双击新创建的DWORD ，在(DWORD)数值(Value)数据字段中输入 0 ，然后选择确定。
- 关闭注册表编辑器。
- 重新启动您的 Windows PC。
使用Windows 10/11 打印机疑难解答(Printer Troubleshooter)
如果您的打印机错误仍然存在(your printer error persists)并且您无法打印文档，请使用 Windows 的内置打印机故障排除程序，看看是否能解决您的问题。此疑难解答程序会自行检测并解决您的打印机问题。
- 按Windows + I
打开设置。
- (Select Update)在设置中(Settings)选择更新和安全(Security)。
- (Choose Troubleshoot)在左侧边栏中
选择疑难解答。
- 选择(Select Additional)右侧的其他疑难解答程序。
- 选择打印机(Choose Printer)，然后选择运行(Run)故障排除程序。
- 允许疑难解答程序查找并解决您打印机的问题。
当您的打印机问题得到解决后，请尝试打印文档(try to print a document)并查看是否可行。
更新您的打印机(Printer) 驱动程序(Drivers)以修复错误 0x0000011b(Error 0x0000011b)
大多数打印机错误(Most printer errors)是驱动程序损坏或过时的结果。您可以通过将已安装的驱动程序更新到最新版本来轻松解决此问题。Windows 提供了一个名为设备管理器(Device Manager)的实用程序来帮助您自动查找所有连接设备的驱动程序。
- 打开“开始(Start)”，找到“设备管理器(Device Manager)”，然后在搜索结果中选择该工具。
- 展开打印(Expand Print)队列，右键单击您的打印机，然后选择更新(Update)驱动程序。
- 选择(Select Search)自动搜索驱动程序。
- 让Windows为您的打印机查找并安装最新的驱动程序。
- 如果设备管理器(Device Manager)找不到更新的驱动程序，请尝试通过选择“在Windows 更新上(Windows Update)搜索(Search)更新的驱动程序”来查找最新的驱动程序。
- (Reboot)更新打印机驱动程序
后重新启动PC。
现在，尝试使用您的打印机打印一些东西，您应该不会再遇到任何错误了。
安装待处理的Windows更新
Windows系统的错误可能会导致打印机出现故障，从而导致出现各种错误消息，包括“0x0000011b”。您可以通过将Windows(Windows)更新到最新版本
来修复几乎所有的系统问题。
更新您的 Windows PC 快速、简单且免费。
- 按Windows + I
启动设置。
- (Select Update)在设置中(Settings)选择更新和安全(Security)。
- (Choose Windows Update)在左侧边栏中
选择 Windows 更新。
- 选择(Select Check)右侧的检查更新。
- 安装可用更新。
- 重新启动您的电脑。
修复 Windows 11/10 的损坏文件
Windows 的损坏文件可能会导致您的系统功能失控。您的打印机错误(Your printer error)可能是由此类文件引起的。在这种情况下，请使用 PC 的内置系统文件检查器(System File Checker)( SFC ) 工具来查找和修复有问题的文件。
SFC工具在大多数情况下会自行运行，因此您不必手动定位任何文件并尝试修复它们。您可以从 PC 上的命令提示符(Command Prompt)窗口使用此工具，如下所示。
- 打开“开始(Start)”，搜索“命令提示符(Command Prompt)”，然后选择“以管理员身份运行” 。(Run)
- 在用户帐户控制(User Account Control)提示中选择是。(Yes)
- 在CMD(CMD)中键入以下内容并按 Enter：DISM.exe /Online /Cleanup-image /Restorehealth
- 执行上述命令后，运行以下命令：sfc /scannow
- 修复损坏的文件后重新启动 PC。
卸载并重新安装打印机(Printer)以解决 0x0000011b 错误
如果所有其他方法都无法解决您的“0x0000011b”打印机错误，请在系统上移除并重新安装打印机(remove and reinstall your printer)以解决问题。这样做会删除打印机的所有文件并从头开始设置打印机。这几乎可以解决所有与打印机相关的问题。
- 打开“开始(Start)” ，搜索“控制面板(Control Panel)” ，然后在搜索结果中选择该工具。
- (Select View)在控制面板中(Control Panel)选择查看设备和打印机。
- 右键单击列表中的故障打印机，然后选择删除(Remove)设备。
- 在提示中
选择是删除打印机。(Yes)
- 拔下打印机并将其重新插入计算机。
- Access Control Panel > View设备和打印机，然后选择顶部的添加打印机。(Add)
- 完成将打印机添加到您的 PC。
解决打印机错误(Printer Error)以恢复挂起的打印作业(Pending Print Jobs)
当您想紧急打印一些东西并且出现打印机错误时，这很令人沮丧。幸运的是，您可以通过在Windows系统上调整一些项目来解决大多数与打印机相关的问题。(fix most printer-related issues)完成此操作后，您的打印机将与您的 PC 通信并让您打印所有文件。
印刷愉快！
How to Fix the Printer Error “0x0000011b” on Windows
Microsoft Windows’ printer error “0x0000011b” occurs when you try to print something using a network-shared printer. This error usually occurs after installing a faulty Windows update. We’ll show you how to fix that as well as tweak other system settings to resolve your error.
Other reasons you may get the error include an enabled CVE-2021-1678 mitigation option, faulty printer drivers, corrupt Windows system files, and more. You’ll learn how to fix all these items in this guide.
Uninstall the Problematic Windows Update
If you’ve started receiving the “0x0000011b” printer error after installing a Windows update, that update might be faulty. In this case, you can roll back the update (uninstall it) and resolve your issue.
Later, you can check back and install an update that brings your operating system to a newer version without causing issues.
- Launch Control Panel by accessing the Start menu, searching for Control Panel, and selecting the utility in the search results.
- Select Uninstall a program on the Control Panel’s main window.
- Choose View installed updates in the left sidebar to view your update history.
- Select the most recent update on the right and choose Uninstall at the top.
- Select Yes in the prompt.
- Restart your PC when the update is removed. You can do that by opening Start, selecting the Power icon, and choosing Restart.
When your PC turns back on, try to print a test page using your network printer and see if that works.
Fix Your Printing Error by Disabling the CVE-2021-1678 Mitigation
Another way to resolve the printer error “0x0000011b” is by disabling a Windows option called CVE-2021-1678 mitigation. This option is known to cause your printer problem.
You’ll need to modify a registry key using Registry Editor to turn the feature off on your PC.
- Open Run by pressing Windows + R.
- Type the following in the Run dialog box and press Enter: regedit
- Select Yes in the User Account Control prompt.
- Type the following in the registry path field at the top and press Enter:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print - Right-click anywhere blank on the right pane and choose New > DWORD (32-bit) Value.
- Use the following as the name for your DWORD: RpcAuthnLevelPrivacyEnabled
- Double-click the newly-created DWORD, enter 0 in the Value data field, and select OK.
- Close Registry Editor.
- Reboot your Windows PC.
Use the Windows 10/11 Printer Troubleshooter
If your printer error persists and you can’t print your documents, use Windows’ built-in printer troubleshooter and see if that fixes your issue. This troubleshooter detects and resolves your printer issues on its own.
- Open Settings by pressing Windows + I.
- Select Update & Security in Settings.
- Choose Troubleshoot in the sidebar on the left.
- Select Additional troubleshooters on the right.
- Choose Printer and select Run the troubleshooter.
- Allow the troubleshooter to find and fix issues with your printer.
When your printer issue is resolved, try to print a document and see if that works.
Update Your Printer Drivers to Fix the Error 0x0000011b
Most printer errors are the result of corrupt or outdated drivers. You can fix this easily by updating your installed drivers to the latest version. Windows offers a utility called Device Manager to help you automatically find drivers for all your attached devices.
- Open Start, find Device Manager, and select the tool in the search results.
- Expand Print queues, right-click your printer, and choose Update driver.
- Select Search automatically for drivers.
- Let Windows find and install the latest drivers for your printer.
- If Device Manager can’t find newer drivers, try to locate the latest drivers by selecting Search for updated drivers on Windows Update.
- Reboot your PC when your printer drivers are updated.
Now, try to print something using your printer, and you shouldn’t get any errors anymore.
Install Your Pending Windows Updates
Your Windows system’s bugs can cause your printer to malfunction, resulting in various error messages, including “0x0000011b.” You can fix nearly all the system issues by updating Windows to the latest version.
Updating your Windows PC is quick, easy, and free.
- Launch Settings by pressing Windows + I.
- Select Update & Security in Settings.
- Choose Windows Update in the sidebar on the left.
- Select Check for updates on the right.
- Install the available updates.
- Restart your PC.
Fix Windows 11/10’s Corrupt Files
Windows’ corrupt files can cause your system features to go haywire. Your printer error may have resulted from such files. In this case, use your PC’s built-in System File Checker (SFC) tool to find and fix faulty files.
The SFC tool runs on its own for the most part, so you don’t have to manually locate any files and try to fix them. You can use this tool from a Command Prompt window on your PC, as follows.
- Open Start, search for Command Prompt, and select Run as administrator.
- Select Yes in the User Account Control prompt.
- Type the following in CMD and press Enter: DISM.exe /Online /Cleanup-image /Restorehealth
- After executing the above command, run the following command: sfc /scannow
- Restart your PC when you’ve fixed the corrupt files.
Uninstall and Reinstall Your Printer to Resolve the 0x0000011b Error
If all else fails to resolve your “0x0000011b” printer error, remove and reinstall your printer on your system to fix the problem. Doing so deletes all of your printer’s files and sets up the printer from scratch. This fixes nearly all your printer-related issues.
- Open Start, search for Control Panel, and select the tool in the search results.
- Select View devices and printers in the Control Panel.
- Right-click your faulty printer on the list and choose Remove device.
- Select Yes in the prompt to remove the printer.
- Unplug and replug your printer into your computer.
- Access Control Panel > View devices and printers and select Add a printer at the top.
- Finish adding the printer to your PC.
Resolve Your Printer Error to Resume the Pending Print Jobs
It’s frustrating when you want to print something urgently and a printer error shows up. Luckily, you can fix most printer-related issues by tweaking a few items here and there on your Windows system. Once you’ve done that, your printer will communicate with your PC and let you print all your files.
Happy printing!
