作为Windows用户，打印机无法工作可能是一个简单的修复，也可能是一场耗时的灾难。如果您在Windows上看到“错误 – 打印”状态错误，则您无需再尝试解决该问题，这可能会令人沮丧且不方便解决。
有几个因素可能会导致“错误 - 打印”状态错误，但在大多数情况下，简单的故障排除步骤（例如重新启动打印机或检查打印机连接）可能会解决问题。要修复Windows(Windows)上的“错误 – 打印”状态错误，请按照以下步骤操作。
了解Windows(Windows)上的“错误 – 打印”状态错误
“错误 – 打印”状态是一个简单、全面的错误代码，当您的Windows PC 无法成功打印(Windows PC can’t successfully print)时会出现该代码。它可能是由多种因素引起的，例如缺少纸张、打印机驱动程序过时或损坏、打印机设置不正确或者Windows PC 上的
打印后台处理程序服务出现问题。(Print Spooler)
它可以以几种不同的方式出现，例如“错误 - 打印(Error – Printing)”、“打印机处于错误状态”或“打印后台处理程序(Print Spooler)服务未运行”。消息可能有所不同，但结果是相同的 - 您的打印机无法处理或完成打印作业。
如果您看到此错误，请尝试下面的一些故障排除修复。
重新启动打印机和电脑
首先，重新启动您的设备以查看是否可以解决问题。
最好关闭打印机并拔下电源线。接下来，关闭电脑(shut down your PC)并拔掉电源线。等待至少 30 秒，然后再重新插入所有设备。
等待一段时间后，重新连接打印机和 PC 的电源线。首先打开打印机，确保其正常运行。接下来，打开你的电脑。最后，尝试打印测试页，查看“错误 – 打印”状态错误是否已解决。
此重新启动过程可能看起来很明显，但明确的关闭和重新启动通常可以解决小（和意外）问题。
检查打印机硬件(Check Printer Hardware)和连接(Connection)
打印机(Printer)仍然无法工作？最好仔细检查打印机硬件及其与 PC 的连接。
首先，确认您的打印机已打开。寻找指示(Look)电源的 LED(LED)或显示屏，并确保其已连接至电源插座。如果您有有线打印机，请检查将打印机连接到 PC 的USB电缆。(USB)确保(Make)其两端均已正确固定。
如果无法识别USB连接，请尝试其他(USB)USB端口或新电缆。同样(Likewise)，如果打印机通过网络连接，请确保以太网电缆已连接并且连接处于活动状态。
对于无线打印机，请仔细检查您的 Wi-Fi 连接。确保您的打印机与 PC 连接到同一网络。大多数打印机都有显示屏或指示灯来显示无线连接是否成功。如果您的无线打印机无法连接(wireless printer isn’t connecting)，请参阅打印机手册，了解连接Wi-Fi 的(Wi-Fi)具体步骤。
另外，检查您的打印机是否存在纸张或墨水不足等问题。如果没有纸张或墨水，则无法打印，因此补充纸张或墨水应该可以解决问题。
清除卡纸
卡纸可能会导致您的 PC 上出现“错误 – 正在打印”状态消息。如果您的打印机无法穿透纸张，则无法继续打印过程。
要解决此问题，您需要清除打印机中的所有卡纸。根据您的设备，这可能很难做到，因此您可能需要先查阅手册。
首先检查纸张进入和退出打印机的区域，然后取出所有卡纸。如果您的打印机有自动送纸器，请打开ADF盖（自动送纸器(Document Feeder)）并取出所有卡纸。
重新启动打印后台处理程序服务(Restart Print Spooler Service)并清除打印队列(Clear Print Queue)
清除打印机卡纸后，最好清除打印队列并重新启动后台打印程序(Print Spooler)服务（您的打印机需要能够打印该服务）。如果打印过程中发生错误后
打印队列无法清除(print queue won’t clear)，则最好执行此操作。
您也可以随时执行此操作，尝试解决打印机错误，例如“错误 – 打印”消息。
- 首先，右键单击“开始”(Start)菜单，选择“运行”(Run)，或按Windows Key + R打开“运行”(Run)命令框。
- 在“运行”(Run)中，键入 services.msc 并按“确定”。
- 在“服务”(Services)窗口中，查找“Printer Spooler”服务并双击它。
- 按“停止”(Press Stop)和“确定”。这将停止打印后台处理程序服务，从而允许您清除任何剩余的打印作业。
- 接下来，打开文件资源管理器(File Explorer)并使用地址栏导航到 C:WindowsSystem32spoolPRINTERS 文件夹。删除(Delete)该文件夹中的所有文件以完全清除打印队列。
- 返回“服务”(Services)窗口中的“打印机后台处理(Printer Spooler)程序”服务，然后单击“启动”(Start)以重新启动后台处理程序。
清除卡纸并清空打印队列后，您的打印机现在应该返回到就绪状态，并且您可以继续打印文档而不会出现任何错误。
更新或重新安装打印机驱动程序(Reinstall Printer Drivers)和软件(Software)
过时的驱动程序软件有时会导致Windows(Windows)中出现“错误 – 打印”状态错误。要解决此问题，您应该检查制造商是否有新的打印机软件（包括新的打印机驱动程序）。
请按照以下步骤操作，确保您的打印机驱动程序和制造商软件是最新的。在继续之前卸载现有的打印机软件(uninstall existing printer software)可能是个好主意。
- 访问打印机制造商的网站，然后在支持或下载部分搜索您的特定打印机型号。
- 查找打印机驱动程序软件的任何可用更新或新版本。确保该软件与您的Windows(Windows)版本兼容。
- 接下来，下载最新的驱动程序和打印机软件。如果有新软件可用，请下载安装程序并将其保存到您的计算机上。
- 运行安装程序并按照屏幕上的说明完成安装。
完成这些步骤后，您的打印机应该开始工作。但是，您可能需要重新启动电脑才能使更改生效。
检查新的 Windows 更新
新的Windows更新可以修复错误，新的更新可以帮助解决常见的打印问题。您可以手动检查新的Windows更新，以尝试解决 PC 上的“错误 - 打印”状态错误。
要检查新的Windows更新，请按照以下步骤操作。
- 右键单击(Right-click)“开始”(Start)菜单并选择“设置”(Settings)。
- 在“设置”(Settings)窗口中，从侧边栏中选择“Windows 更新” 。(Windows Update)
- 接下来，单击检查(Check)更新按钮。如果有任何待处理的更新，Windows将自动开始下载并安装它们。
- 如果没有，请按“立即下载”(Download)开始安装。
更新电脑后，重新启动计算机并再次尝试打印，看看错误是否已解决。
使用打印机故障排除工具(Printer Troubleshooting Tool)
如果您仍在努力解决Windows中的“错误 – 打印”状态错误，您可以使用打印机疑难解答(Printer Troubleshooter)。此内置工具有助于识别和修复常见的硬件和设备相关问题。
请按照以下步骤在 Windows PC 上运行疑难解答程序。
- 右键单击(Right-click)“开始”(Start)菜单并选择“设置”(Settings)。
- 在“设置”(Settings)中，选择System > Troubleshoot。
- 选择其他疑难解答选项。
- 接下来，选择打印机(Printer)疑难解答程序以开始运行打印疑难解答工具。
- 单击下一步(Click Next)并按照屏幕上的说明检测并修复任何问题。
完成故障排除程序并解决其检测到的所有问题后，重新启动计算机，然后检查“错误 - 打印”问题是否已解决。
解决Windows 11上的常见打印机问题(Common Printer Issues)
没有一种万能的修复方法可以解决 Windows PC 上的“错误 - 打印”状态错误。但是，大多数情况下，上述故障排除修复之一即可解决问题。
但是，您的打印机可能存在更深层次的问题，这意味着您无法连接到打印机(can’t connect to your printer)或正常打印。例如，如果您在 PC 上
看到错误代码“0x0000011b” ，则您的网络可能存在问题，导致您无法打印 - 您需要深入挖掘才能找到并解决问题。(error code “0x0000011b”)
How to Fix the “Error – Printing” Status Error in Windows
As a Windоws user, a non-working printer could be a ѕimple fix or a time-consuming disaѕter. If you see thе “Error – Printing” status error on Windows, you won’t have much to go on to try and troubleshoot the problem, which can be frustrating аnd inconvenient to resolvе.
Several factors might cause the “Error – Printing” status error, but, in most cases, simple troubleshooting steps like restarting your printer or checking your printer connections may do the trick. To fix the “Error – Printing” status error on Windows, follow the steps below.
Understanding the “Error – Printing” Status Error on Windows
The “Error – Printing” status is a simple, catch-all error code that appears when your Windows PC can’t successfully print. It can be caused by several factors, such as missing paper, outdated or corrupted printer drivers, incorrect printer settings, or issues with the Print Spooler service on your Windows PC.
It can appear in a few different ways, such as “Error – Printing,” “Printer in error state,” or “Print Spooler service not running.” The message may differ, but the result is the same—your printer can’t process or complete the print job.
If you see this error, try some of the troubleshooting fixes below.
Restart Printer and PC
First, restart your devices to see if this resolves the problem.
It’s a good idea to turn off your printer and disconnect its power cord. Next, shut down your PC and unplug its power cable as well. Wait for at least 30 seconds before plugging everything back in.
After the waiting period, reconnect the printer and PC’s power cords. Turn on your printer first, ensuring it’s up and running. Next, turn on your PC. Finally, try printing a test page to see if the “Error – Printing” status error has been resolved.
This restart process might seem obvious, but a clear shutdown and restart can often resolve minor (and unexpected) issues.
Check Printer Hardware and Connection
Printer still not working? It’s a good idea to look more closely at your printer hardware and its connection with your PC.
First, verify that your printer is turned on. Look for an LED or display indicating power, and ensure it’s connected to an electrical outlet. If you have a wired printer, inspect the USB cable connecting the printer to your PC. Make sure it’s properly secured at both ends.
If the USB connection isn’t recognized, try a different USB port or a new cable. Likewise, if the printer is connected over a network, ensure the ethernet cable is connected and the connection is active.
For wireless printers, double-check your Wi-Fi connection. Ensure that your printer connects to the same network as your PC. Most printers have a display or indicator light to show a successful wireless connection. If your wireless printer isn’t connecting, consult your printer’s manual for specific steps to connect to Wi-Fi.
Also, check your printer for issues such as low paper or ink. Without paper or ink, you can’t print, so replenishing the paper or ink should resolve the issue.
Clear Paper Jams
A paper jam may be causing the “Error – Printing” status message on your PC. If your printer can’t push through paper, it can’t continue the printing process.
To resolve this issue, you’ll need to clear any jams from your printer. Depending on your device, this might be difficult to do, so you may need to consult your manual first.
Start by checking the areas where paper enters and exits the printer, then remove any jammed paper. If your printer has an automatic document feeder, open the ADF cover (Automatic Document Feeder) and remove any jammed paper.
Restart Print Spooler Service and Clear Print Queue
After clearing a printer jam, it’s also a good idea to clear your print queue and restart the Print Spooler service (which your printer needs to be able to print). It’s a good idea to do this if your print queue won’t clear after an error occurs during printing.
You can also do this at any point to try and resolve printer errors like the “Error – Printing” message.
- To begin, right-click the Start menu, select Run, or press the Windows Key + R to open the Run command box.
- In Run, type services.msc and press OK.
- In the Services window, look for the Printer Spooler service and double-click it.
- Press Stop and OK. This will stop the print spooler service, allowing you to clear any leftover print jobs.
- Next, open File Explorer and navigate to the C:\Windows\System32\spool\PRINTERS folder using the address bar. Delete all files in this folder to completely clear the print queue.
- Return to the Printer Spooler service in the Services window and click Start to restart the spooler.
With the paper jams cleared and the print queue emptied, your printer should now return to a ready state, and you can resume printing your documents without any errors.
Update or Reinstall Printer Drivers and Software
Outdated driver software can sometimes lead to the “Error – Printing” status error in Windows. To fix this issue, you should check for new printer software (including new printer drivers) from the manufacturer.
Follow these steps to ensure your printer driver and manufacturer software are up-to-date. It may be a good idea to uninstall existing printer software before proceeding.
- Visit the printer manufacturer’s website and search for your specific printer model in the support or downloads section.
- Find any available updates or new versions of the printer driver software. Ensure the software is compatible with your version of Windows.
- Next, download the latest driver and printer software. If new software is available, download and save the installer to your computer.
- Run the installer and follow the on-screen instructions to complete the installation.
After completing these steps, your printer should begin to start working. However, you may need to restart your PC for any changes to take effect.
Check for New Windows Updates
A new Windows update can fix bugs, and new updates can help resolve common printing issues. You can manually check for new Windows updates to try and resolve the “Error – Printing” status error on your PC.
To check for new Windows updates, follow these steps.
- Right-click the Start menu and select Settings.
- In the Settings window, select Windows Update from the sidebar.
- Next, click the Check for updates button. If there are any pending updates, Windows will automatically start downloading and installing them.
- If it doesn’t, press Download Now to begin the installation.
After updating your PC, restart your computer and try printing again to see if the error is resolved.
Use the Printer Troubleshooting Tool
If you’re still struggling to resolve the “Error – Printing” status error in Windows, you can use the Printer Troubleshooter. This built-in tool helps to identify and fix common hardware and device-related issues.
Follow these steps to run the troubleshooter on your Windows PC.
- Right-click the Start menu and select Settings.
- In Settings, select System > Troubleshoot.
- Select the Other troubleshooters option.
- Next, select the Printer troubleshooter to begin running the printing troubleshooting tool.
- Click Next and follow the on-screen instructions to detect and fix any problems.
After completing the troubleshooter and resolving any issues it detects, restart your computer, and then check if the “Error – Printing” issue is resolved.
Resolving Common Printer Issues on Windows 11
There isn’t a one-size-fits-all fix for resolving the “Error – Printing” status error on your Windows PC. Most of the time, however, one of the troubleshooting fixes above will resolve the problem.
However, there could be deeper problems with your printer, which means you can’t connect to your printer or print properly. For instance, if you see the error code “0x0000011b” on your PC, there could be a problem with your network that’s preventing you from printing—you’ll need to dig deeper to find and fix the problem.
