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您是否在浏览器中加载网页时遇到问题？^{(trouble loading a web page)}如果是这样，您的网页可能已关闭，或者您的设备可能存在阻止您访问的问题。我们将研究解决问题的可能方法，以便您可以访问自己喜欢的网站。

该问题的最常见原因包括网页面临停机、互联网连接故障、DNS中断等。您将学习如何在您的机器上修复所有这些元素。

查看我们针对您的特定网页错误的^{(Your Specific Web Page Error)}专用指南^{(Dedicated Guide)}

如果您的浏览器在加载网页时显示特定错误编号，请查看我们针对该特定错误的专用指南，了解如何解决问题。

您在网络浏览器中可能遇到的最常见错误是：

• 403 错误^{(403 Error)}
• 404 错误^{(404 Error)}
• 501 错误^{(501 Error)}
• 502 错误^{(502 Error)}
• 503 错误^{(503 Error)}

如果您的浏览器未显示错误编号，请继续阅读以了解其他修复。

确保^{(Make Sure)}您的Internet连接正常

不用说，您需要一个有效的互联网连接来加载网页。您的网络连接可能出现问题，导致您的网页无法加载。

您可以通过在您的设备上启动网络浏览器并打开类似Google或Bing的网站来检查您的连接状态。如果您的网站加载，则您的互联网访问正常。

如果您的网站未加载，则您的连接有问题。在这种情况下，请尝试自己解决这些问题^{(resolve those issues)}或寻求您的互联网公司的帮助。

检查网页是否关闭

您尝试访问的网页可能正面临停机，导致您的浏览器无法加载该页面。出现此类问题很正常。

您可以使用DownForEveryoneOrJustMe^{(DownForEveryoneOrJustMe)}等在线工具检查您的网站是否面临中断。在您的网络浏览器中打开此站点，输入您的网页链接，该站点会告诉您您的页面是打开还是关闭。

如果您的网页出现故障，您只能等待网站的网站管理员解决问题并重新启动网页。

重启你的电脑

您计算机的小问题可能会干扰您的网络浏览器，使其无法加载网页。在这种情况下，您可以重新启动计算机^{(give your computer a reboot)}并可能解决您的问题。

重新启动 Microsoft Windows PC

1. 打开开始^(Start)菜单并选择电源^(Power)图标。
2. 在菜单中选择重新启动。

重新启动 Mac

1. 选择屏幕左上角 的Apple标志。^(Apple)
2. 在菜单中选择重新启动。

当您的计算机打开时，打开您的网络浏览器并启动您的网页。

使用不同的浏览器

您的网页未加载的一个原因是您的浏览器存在特定问题。这些基于浏览器的问题可能会阻止您访问各种站点，而不仅仅是特定页面。

在这种情况下，请在您的计算机上使用其他浏览器^{(use another browser)}并查看您的网站是否加载。例如，如果您当前使用的是Google Chrome，请切换到Mozilla Firefox并尝试加载您的网站。

如果您的网站在其他浏览器中加载，则您之前的浏览器有问题。您可以尝试通过重置^(resetting)或重新安装浏览器来解决此问题。

检查您的网络浏览器的扩展

浏览器扩展^{(Browser extensions)}有时会影响您的网络浏览会话，导致某些网页无法打开。您的问题可能是浏览器插件有问题的结果。

您可以通过关闭或删除扩展程序来验证这一点，并查看您的页面是否加载。

在Chrome^(Chrome)中禁用或删除扩展程序

1. 选择 Chrome 右上角的三个点，然后选择更多工具 > 扩展程序。
2. 找到要禁用并关闭其选项的扩展程序。

1. 您可以通过选择分机卡上的 删除来删除分机。^(Remove)

在Firefox^(Firefox)中禁用或删除附加组件

1. 选择 Firefox 右上角的三个水平线，然后选择附加组件和主题。
2. 找到加载项以禁用并关闭其选项。

1. 您可以通过选择附加组件旁边的三个点并选择删除^(Remove)来删除附加组件。

更改您的 DNS 服务器

您的DNS服务器可帮助您的浏览器将域名转换为 IP 地址。如果您的DNS^(DNS)服务器不工作， 您可能会遇到加载网页的问题。

在这种情况下，您可以使用备用DNS服务器来解决您的问题。

在 Windows 上更改 DNS

1. 打开控制面板^{(Open Control Panel)}并导航到网络^(Network)和Internet > Network和Sharing Center > Change适配器设置。
2. 右键单击^{(Right-click)}您的网络适配器并选择属性。

1. 选择Internet 协议版本 4^{(Internet Protocol Version 4)} ( TCP/IPv4 ) 并选择属性。
2. 打开使用^(Use)以下DNS服务器地址选项。

1. ^{(Use OpenDNS)}通过在首选 DNS^{(Preferred DNS)}服务器字段中输入 208.67.222.222 并在备用 DNS服务器字段中输入 208.67.220.220 来^{(Alternate DNS)}使用 OpenDNS。
2. 通过选择确定使您的更改生效。
3. 重新启动您的网络浏览器并加载您的网页。

在 Mac 上更改 DNS

1. 选择左上角的Apple菜单，然后前往^(Apple)System Preferences > Network。
2. 在左侧选择^(Select)您的网络，然后在右侧选择高级^(Advanced)。
3. 访问DNS选项卡并将DNS服务器更改为以下内容：
   208.67.222.222
   208.67.220.220
4. 选择底部的确定。

使用 VPN

您的网页未加载的原因之一是您的互联网服务提供商已阻止您的网站。ISP会这样做 有多种原因。

幸运的是，您可以通过在设备上使用VPN来解决这个问题。VPN通过中间服务器传输您的数据，允许您绕过 ISP 的限制。您只需启动您的 VPN 应用程序^{(your VPN app)}，打开服务，就可以访问您的网页了。

查看您网页的缓存版本^{(Cached Version)}

Google和Wayback Machine等服务会缓存您的网页，让您可以随时查看网页的旧版本。这允许您访问当前无法访问的网页。

谷歌^(Google)通常只有你的网页的最新副本，而Wayback Machine可以在多年的历史上让你看到你的网页。

使用 Google^{(Use Google)}查看您页面的缓存版本^{(Cached Version)}

1. 在您的网络浏览器中 打开Google 。
2. 在 Google 的搜索框中使用您的网页链接键入以下替换URL 。然后，按Enter。
   缓存：网址
3. 例如，您可以通过在Google^(Google)上输入以下查询来访问以下网页的缓存版本：
   https://www.example.com/page.html 缓存：https://www.example.com/page.html

使用 Wayback Machine^{(Use Wayback Machine)}访问页面的缓存版本^{(Cached Version)}

如果Google没有您的网页的保存副本，请使用 Wayback Machine，如下所示：

1. 在您的网络浏览器中 访问Wayback Machine 。
2. 在文本字段中输入您网页的链接，然后选择Browse History。

1. 选择年份、日期和时间戳以查看页面的缓存版本。

对网页无法访问问题进行^{(Web Page Inaccessibility Issues)}故障排除

^{(A web page may not load)}由于各种原因，您的网络浏览器可能无法加载网页。一旦您解决了互联网连接故障和有问题的扩展等常见原因，您的页面就会开始正常加载。

我们希望该指南使您能够访问万维网上您最喜欢的页面。

How to Fix Web Pages That Won’t Load

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Are you having trouble loading a web page in your browser? If so, your web page may be down or your device may have an issue preventing your access. We’ll look at the possible ways to resolve the problem so you can access your favorite site.

The most common causes of the issue include the web page facing downtime, a faulty internet connection, DNS outages, and more. You’ll learn how to fix all these elements on your machine.

Check Out Our Dedicated Guide for Your Specific Web Page Error

If your browser displays a specific error number when you load your web page, check out our dedicated guide for that particular error to learn how to resolve the issue.

The most common errors you may encounter in your web browser are:

• 403 Error
• 404 Error
• 501 Error
• 502 Error
• 503 Error

If your browser doesn’t display an error number, then read on to learn other fixes.

Make Sure Your Internet Connection Is Working

It goes without saying that you need an active internet connection to load web pages. Your network connection may be experiencing an issue, causing your web pages not to load.

You can check your connection’s status by launching a web browser on your device and opening a site like Google or Bing. If your site loads, your internet access is working.

If your site doesn’t load, your connection has problems. In this case, try to resolve those issues yourself or seek your internet company’s help.

Check if the Web Page Is Down

The web page you’re trying to access may be facing downtime, causing your browser not to load the page. It’s normal for issues like these to occur.

You can check if your site is facing an outage by using an online tool like DownForEveryoneOrJustMe. Open this site in your web browser, enter your web page’s link, and the site will tell you whether your page is up or down.

If your web page is down, you can’t do anything but wait for the site’s webmaster to fix the issue and bring the page back up.

Restart Your Computer

Your computer’s minor problems can interfere with your web browser, making it unable to load web pages. In this case, you can give your computer a reboot and potentially resolve your issue.

Restart a Microsoft Windows PC

1. Open the Start menu and select the Power icon.
2. Choose Restart in the menu.

Restart a Mac

1. Select the Apple logo at the top-left corner of your screen.
2. Choose Restart in the menu.

When your computer turns on, open your web browser and launch your web page.

Use a Different Browser

One reason your web page isn’t loading is that your browser has a specific issue. These browser-based problems can prevent your access to various sites and not just specific pages.

In that case, use another browser on your computer and see if your site loads. For example, if you’re currently using Google Chrome, switch to Mozilla Firefox and try to load your site.

If your site loads in the other browser, your previous browser has a problem. You can try to resolve the issue by resetting or reinstalling your browser.

Check Your Web Browser’s Extensions

Browser extensions sometimes affect your web browsing sessions, causing some web pages not to open. Your issue may be the result of a faulty browser add-on.

You can verify that by toggling off or removing your extensions and see if your page loads.

Disable or Remove Extensions in Chrome

1. Select the three dots in Chrome’s top-right corner and choose More tools > Extensions.
2. Find the extension to disable and turn off its option.

1. You can remove an extension by choosing Remove on the extension card.

Disable or Remove Add-ons in Firefox

1. Select the three horizontal lines in Firefox’s top-right corner and choose Add-ons and themes.
2. Locate the add-on to disable and turn off its option.

1. You can delete an add-on by selecting the three dots next to an add-on and choosing Remove.

Change Your DNS Server

Your DNS server helps your browsers translate domain names to IP addresses. You may experience problems loading web pages if your DNS server is not working.

In this case, you can use an alternate DNS server to resolve your issue.

Change the DNS on Windows

1. Open Control Panel and navigate to Network and Internet > Network and Sharing Center > Change adapter settings.
2. Right-click your network adapter and choose Properties.

1. Select Internet Protocol Version 4 (TCP/IPv4) and choose Properties.
2. Turn on the Use the following DNS server addresses option.

1. Use OpenDNS by entering 208.67.222.222 in the Preferred DNS server field and 208.67.220.220 in the Alternate DNS server field.
2. Bring your changes into effect by selecting OK.
3. Relaunch your web browser and load your web page.

Change the DNS on Mac

1. Select the Apple menu at the top-left corner and head to System Preferences > Network.
2. Select your network on the left and choose Advanced on the right.
3. Access the DNS tab and change the DNS server to the following:
   208.67.222.222
   208.67.220.220
4. Select OK at the bottom.

Use a VPN

One reason your web page isn’t loading is that your internet service provider has blocked your site. There are various reasons an ISP will do that.

Luckily, you can get around that by using a VPN on your device. A VPN transmits your data via a middle server, allowing you to bypass your ISP’s restrictions. You simply need to launch your VPN app, toggle on the service, and you’re ready to access your web page.

View Your Web Page’s Cached Version

Services like Google and Wayback Machine cache your web pages, allowing you to view your pages’ older versions whenever you like. This allows you to access the web pages that are currently inaccessible.

Google usually only has a recent copy of your web page, while Wayback Machine can go as far as years in history to let you see your web pages.

Use Google to See Your Page’s Cached Version

1. Open Google in your web browser.
2. Type the following replacing URL with your web page’s link in Google’s search box. Then, press Enter.
   cache:URL
3. For example, you can access the following web page’s cached version by entering the below query on Google: https://www.example.com/page.html
   cache:https://www.example.com/page.html

Use Wayback Machine to Access a Page’s Cached Version

If Google doesn’t have a saved copy of your web page, use Wayback Machine as follows:

1. Access Wayback Machine in your web browser.
2. Enter your web page’s link in the text field and select Browse History.

1. Select the year, date, and timestamp to view your page’s cached version.

Troubleshooting Web Page Inaccessibility Issues

A web page may not load for various reasons in your web browser. Once you fix the common causes like a faulty internet connection and problematic extensions, your pages start loading as they should.

We hope the guide enables you to access your favorite pages on the world wide web.

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