Apple 的App Store让您可以非常轻松地在 iPhone 上下载新的应用程序和游戏。但是,有时您可能会遇到iPhone 应用程序的问题(issues with iPhone apps)。这些问题的出现是由于各种原因。
您的 iPhone 应用程序无法下载的一些原因是您的手机没有有效的互联网连接、存储空间不足或您没有存档的付款方式。
我们将在本指南中了解如何解决这些问题,以便您可以毫无问题地在 iPhone 上下载您喜爱的应用程序。
检查您的互联网连接
当您在 iPhone 上下载应用程序时遇到问题时,首先要检查的是您手机的互联网连接(your phone’s internet connection)。连接错误不会让您的手机连接到互联网,从而导致网络上没有新内容。
检查 iPhone 的互联网是否正常工作的一种方法是在手机上打开网络浏览器并检查是否打开了类似Google的网站。如果您的手机可以加载该网站,则您的互联网工作正常。在这种情况下,请继续阅读以发现更多修复。
如果您的手机无法加载网站,您可能会遇到连接问题。在这种情况下,请尝试自行解决问题或寻求您的互联网服务提供商的帮助。
打开和关闭飞行模式
当您在下载新应用程序时遇到问题时,启用和禁用 iPhone 的飞行模式(Airplane mode)是值得的。这是因为飞行模式会断开您的手机与所有网络连接,然后将手机重新连接到所有这些网络。
这有助于修复网络的小故障,这可能会导致应用程序下载问题。
- 打开 iPhone 上的设置。
- 打开飞行模式选项。
- 等待 10 秒。
- 关闭飞行模式选项。
- 开始您的应用下载。
关闭移动数据(Turn Off Mobile Data)并使用 Wi-Fi(Use Wi-Fi)下载应用(Download Apps)程序
当您使用蜂窝数据时,您的iPhone 会限制(iPhone restricts the amount of data)您用于下载应用程序的数据量。如果您下载的应用程序超出此限制,这可能会导致下载失败。
将 iPhone 连接到 Wi-Fi 网络是解决此问题的一种方法。完成此操作后,您可以在手机上下载任意数量和任意大小的应用程序。
确保(Make)您在 Wi-Fi 网络的覆盖范围内,然后将您的手机连接到您的网络,如下所示:
- 在 iPhone 上启动设置。
- 点击移动数据(Tap Mobile Data)并关闭移动数据(Mobile Data)选项。
- 返回设置(Settings)并选择Wi-Fi。
- 连接(Connect)到您首选的 Wi-Fi(Wi-Fi)网络。
- 打开App Store并尝试下载您的应用或游戏。
为App Store购买
添加付款方式(Payment Method)
Apple要求您使用付款方式来下载某些应用程序,即使这些应用程序可以免费下载。您可以很容易地向 iPhone 添加付款方式(add a payment method to your iPhone)并解决下载问题。
- 打开设置并点击顶部的 iCloud 名称。
- (Choose Payment)在Apple ID屏幕上选择付款和配送。(Shipping)
- 使用您喜欢的方法验证您的身份。
- 选择添加付款方式。
- 输入您的付款方式的详细信息,然后选择完成(Done)。
- 启动App Store并开始下载您的应用或游戏。
为您的新 iPhone 应用腾出空间
您的 iPhone 需要足够的存储空间来容纳您从App Store下载的新应用程序或游戏。如果您的手机存储空间不足,您必须先释放空间(free up the space),然后才能下载新内容。
幸运的是,iPhone 包含一个存储分析器(iPhone includes a storage analyzer),您可以使用它来查找哪个项目占用了多少空间。这使得决定删除哪些项目更容易。
- 前往“设置”(Settings)并轻点“General > “ iPhone 存储”。
- 您会看到 iPhone 的已占用和可用存储空间。
- 向下滚动(Scroll)页面以查看哪个应用程序正在使用您的存储空间量。
- 点击(Tap)一个应用程序,您将看到删除内容以释放空间的选项。
- 释放 iPhone 上的一些空间后,开始下载应用程序或游戏。
优先考虑您的应用程序下载
您的 iPhone 提供了一个选项,可让您优先下载特定的应用程序。当您从App Store(App Store)下载新内容时遇到问题时,您应该使用此选项。
此选项告诉您的 iPhone 专注于您选择的下载,对您可能正在下载的其他文件不那么重要。这增加了您的应用下载成功的机会。
- 在 iPhone 的主屏幕上点击(Tap)并按住您正在下载的应用程序。
- (Select Prioritize Download)从菜单中
选择优先下载。
取消(Cancel)并重新启动您的应用下载(Restart Your App Download)
如果您的应用程序下载开始但在某个时间点卡住,请尝试取消并重新开始下载。这为App Store提供了一个全新的机会,将所选内容推送到您的 iPhone。
- 选择Apple Store(Apple Store)中的停止图标以停止当前下载。
- 点击下载图标重新开始下载。
(Set)在iPhone
上设置正确的(Your)日期(Correct Date)和时间(Time)
不正确的日期和时间设置也可能导致您的 iPhone 应用程序下载失败。如果您或某人在您的 iPhone 上设置了错误的日期和时间,请修复它,您的下载问题应该会消失。
您的手机提供自动日期和时间功能,因此您不必手动指定这些项目(manually specify these items)。
- 打开设置,然后在 iPhone 上轻点“General > Date和时间”。(Time)
- 启用自动设置(Set Automatically)选项。
- 在App Store(App Store)中开始您的应用下载。
(Update)将 iOS更新到iPhone
上的(Your)最新版本(Latest Version)
只需将手机更新到最新的 iOS 版本即可解决大多数 iPhone 问题。这是因为较新的版本为您手机上的现有错误带来了补丁。
更新 iOS 设备(update an iOS device)(如 iPhone
)快速、简单且免费。
- 启动设置(Settings)并点击iPhone 上的常规。(General)
- 选择软件更新。
- 等待(Wait)您的 iPhone 检查最新的软件版本。
- 选择下载(Select Download)并安装(Install)以开始更新您的 iPhone。
重置 iPhone 上的所有设置
如果你的 iPhone 仍然拒绝下载新的应用程序,你的手机设置可能是罪魁祸首。在这种情况下,将您的设置重置(resetting your settings)为出厂默认设置应该可以解决任何与配置相关的问题。
重置后,您可以自定义设置。
- 打开设置并点击常规。
- 向下滚动并选择重置。
- 选择重置所有设置(Choose Reset All Settings)以重置 iPhone 设置。
- (Authenticate)使用您喜欢的方法对自己进行身份验证。
让您的 iPhone 成功从App Store下载应用程序(Download Apps)
由于 Apple 的平台稳定性,您的 iPhone 几乎总是可以毫无问题地下载应用程序。但是,在下载失败(where your downloads fail)的极少数情况下,上述方法应该可以帮助您解决问题。
一旦你应用了上述一种或多种方法,你的 iPhone 就会下载你最喜欢的应用程序和游戏。
How to Fix Apps Not Downloading on iPhone
Apple’s App Store makes it extremely easу to downloаd new apps and games on your iPhone. However, there are times when yоu may experience issues with iPhone apps. These issues occur due to various reasons.
Some causes of your iPhone apps not downloading are that your phone doesn’t have an active internet connection, you’re running out of storage space, or you don’t have a payment method on file.
We’ll see how to fix those issues in this guide so that you can download your favorite apps on your iPhone without problems.
Check Your Internet Connection
When you have issues downloading apps on your iPhone, the first thing to check is your phone’s internet connection. A faulty connection won’t let your phone connect to the internet, resulting in no new content from the web.
One way to check if your iPhone’s internet is working is by opening a web browser on your phone and checking if a site like Google opens. If your phone can load the site, your internet is working fine. In this case, read on to discover more fixes.
You likely have a connection problem if your phone fails to load the site. In this case, try resolving the issue yourself or seek your internet service provider’s help.
Toggle Airplane Mode On and Off
It’s worth enabling and disabling your iPhone’s Airplane mode when you have problems downloading new apps. This is because airplane mode disconnects your phone from all network connections and then reconnects the phone to all those networks.
That helps fix minor glitches with your networks, which could be causing the app download problem.
- Open Settings on your iPhone.
- Turn on the Airplane Mode option.
- Wait for 10 seconds.
- Turn off the Airplane Mode option.
- Start your app download.
Turn Off Mobile Data and Use Wi-Fi to Download Apps
Your iPhone restricts the amount of data you can use to download apps while you’re on cellular data. This may cause your downloads to fail if you’re downloading apps exceeding this limit.
Connecting your iPhone to a Wi-Fi network is one way to get around that. Once you’ve done that, you can download as many and as large apps as you want on your phone.
Make sure you’re within the coverage area of your Wi-Fi network, then connect your phone to your network as follows:
- Launch Settings on your iPhone.
- Tap Mobile Data and turn off the Mobile Data option.
- Go back to Settings and choose Wi-Fi.
- Connect to your preferred Wi-Fi network.
- Open the App Store and try to download your app or game.
Add a Payment Method for App Store Purchases
Apple requires you to have a payment method on file to download certain apps, even if those apps are free to download. You can add a payment method to your iPhone pretty easily and fix the download problem.
- Open Settings and tap your iCloud name at the top.
- Choose Payment & Shipping on the Apple ID screen.
- Authenticate your identity using your preferred method.
- Choose Add Payment Method.
- Enter your payment method’s details and select Done.
- Launch the App Store and start your app or game download.
Make Room for Your New iPhone Apps
Your iPhone needs enough storage space to accommodate the new apps or games you download from the App Store. If your phone is running out of storage, you’ll have to free up the space before you can download new content.
Luckily, the iPhone includes a storage analyzer that you can use to find which item is occupying what amount of space. This makes deciding what items to delete easier.
- Go to Settings and tap General > iPhone Storage.
- You’ll see your iPhone’s occupied and free storage space.
- Scroll down the page to see which app is using what amount of your storage space.
- Tap an app, and you’ll see the option to delete contents to free up the space.
- Start your app or game download once you’ve freed up some space on your iPhone.
Prioritize Your App Download
Your iPhone offers an option that lets you prioritize specific app downloads. You should use this option when you’re experiencing problems downloading new content from the App Store.
This option tells your iPhone to focus on your selected download, giving less importance to other files you may be downloading. This increases the chance of your app download being successful.
- Tap and hold on the app you’re downloading on your iPhone’s home screen.
- Select Prioritize Download from the menu.
Cancel and Restart Your App Download
If your app download starts but gets stuck at a certain point, try canceling and restarting the download. This gives the App Store a fresh new chance to push the selected content to your iPhone.
- Select the stop icon in the Apple Store to stop your current download.
- Tap the download icon to restart the download.
Set the Correct Date and Time on Your iPhone
Incorrect date and time settings can also cause your iPhone app downloads to fail. If you or someone has set the wrong date and time on your iPhone, fix that, and your download issues should be gone.
Your phone offers the automatic date and time feature, so you don’t have to manually specify these items.
- Open Settings and tap General > Date & Time on your iPhone.
- Enable the Set Automatically option.
- Start your app download in the App Store.
Update iOS to the Latest Version on Your iPhone
Most iPhone issues can be fixed by simply updating your phone to the latest iOS version. This is because the newer versions bring patches for the existing bugs on your phone.
It’s quick, easy, and free to update an iOS device, like the iPhone.
- Launch Settings and tap General on your iPhone.
- Choose Software Update.
- Wait for your iPhone to check for the latest software version.
- Select Download and Install to begin updating your iPhone.
Reset All Settings on Your iPhone
If your iPhone still refuses to download new apps, your phone settings may be the culprit. In this case, resetting your settings to the factory defaults should fix any configuration-related problems.
You can customize your settings once you’ve reset them.
- Open Settings and tap General.
- Scroll down and select Reset.
- Choose Reset All Settings to reset iPhone settings.
- Authenticate yourself using your preferred method.
Make Your iPhone Successfully Download Apps From the App Store
Thanks to Apple’s platform stability, your iPhone almost always downloads apps without any issues. However, on those rare occasions where your downloads fail, the methods described above should help you get around the problem.
Once you’ve applied one or more of the above methods, your iPhone will download your favorite apps and games without fail.