当您在Apple Mail^{(Apple Mail)}中打开特定电子邮件时，您是否不断遇到“您的网络偏好设置阻止私下加载内容”错误？您还会看到“直接加载内容”按钮，但每次想要查看这些消息的完整内容时都必须选择该按钮。这是为什么？

导致此错误的原因有多种。但是，最可能的原因是由于Apple设备上的隐私或安全功能冲突而无法加载传入邮件。

按照下面的建议和解决方案解决iPhone、iPad 和Mac 版^(Mac)Apple Mail中的“您的网络偏好设置阻止私下加载内容”错误。

禁用邮件隐私保护

从 iOS 15、iPadOS 15 和 macOS Monterey开始，Apple Mail附带了一项名为“邮件隐私保护”^{(Mail Privacy Protection)}的功能，可防止发件人跟踪您的位置并分析您的电子邮件习惯。

但是，它也可能阻止邮件^(Mail)应用程序加载电子邮件中的所有内容。具体来说，需要单独下载的部分。如果这成为一个持续存在的问题，您应该禁用该功能。

在 iPhone 和 iPad 上 禁用邮件隐私保护^{(Mail Privacy Protection)}

1. 通过主屏幕^{(Home Screen)}或应用程序库^{(App Library)}打开“设置”应用^(Settings)程序。
2. ^(Scroll)向下滚动“设置”^(Settings)菜单并点击“邮件”^(Mail)。

1. 点击隐私保护。
2. 关闭“保护邮件活动”^{(Protect Mail Activity)}旁边的开关。
3. 停用标记为“隐藏 IP 地址”^{(Hide IP Address)}和“阻止所有远程内容”^{(Block All Remote Content)}的子选项。

在Mac上禁用邮件隐私保护^{(Mail Privacy Protection)}

1. 打开“邮件”^(Mail)应用程序，然后在菜单栏上 选择Mail > Preferences/Settings

1. 切换到隐私选项卡。
2. 取消选中“保护邮件活动”^{(Protect Mail Activity)}旁边的框，然后取消选中“隐藏 IP 地址^{(Hide IP Address)}”和“阻止所有远程内容”^{(Block All Remote Content)}旁边的框。

禁用IP 地址跟踪^{(IP Address Tracking)}限制

默认情况下，iPhone、iPad 和Mac上的互联网连接会尝试对电子邮件跟踪器隐藏您的 IP 地址。这有利于隐私，但也可能导致Apple Mail中出现“您的网络偏好设置阻止私下加载内容”错误。阻止您的Apple设备施加这些限制，并检查这是否会产生影响。

在 iPhone 和 iPad 上 禁用限制 IP 地址跟踪^{(Limit IP Address Tracking)}

1. 打开“设置”并点击“Wi-Fi”以访问您的Wi-Fi设置。
2. 点击Wi-Fi 网络旁边的 信息图标。^(Info)
3. 关闭“限制 IP 地址跟踪”^{(Limit IP Address Tracking)}旁边的开关。

如果通过蜂窝数据显示错误，请打开“设置”^(Settings)应用，转至Cellular Data > Cellular Data Options，然后禁用“限制 IP 地址跟踪^{(Limit IP Address Tracking)}”选项。

在Mac上禁用限制 IP 地址跟踪^{(Limit IP Address Tracking)}

1. 打开Apple菜单并选择System Preferences/Settings。

1. 选择Wi-Fi，然后选择Wi-Fi网络旁边的详细信息^(Details)。在 macOS Monterey中，选择Network > Wi-Fi。

1. 禁用限制 IP 地址跟踪^{(Limit IP Address Tracking)}选项。

检查^(Check)iCloud Private Relay 的服务器状态^{(Server Status)}

iCloud Private Relay 是一项iCloud+功能，可屏蔽Apple设备上的在线活动以提高用户隐私。但是，专用中继的^{(Private Relay)}服务器端问题可能会阻止Mail加载电子邮件内容。

通过Safari或Chrome访问Apple 的系统状态页面，^{(Apple’s System Status page)}检查Private Relay是否有任何问题。如果 iCloud Private Relay出现故障，请等待Apple恢复全部功能。

关闭 iCloud 私人中继

修复“邮件”^(Mail)中“您的网络偏好设置阻止私下加载内容”错误的另一种方法是禁用 iCloud Private Relay在您的 iPhone、iPad 或Mac上运行。

^{(Turn Off)}在 iPhone 和 iPad 上 关闭iCloud Private Relay

1. 打开 iOS 设备上的“设置”并点击您的Apple ID。
2. 选择 iCloud。
3. 向下滚动^(Scroll)到 iCloud+ 部分，然后点击“私人中继”^{(Private Relay)}。
4. 关闭专用中继^{(Private Relay)}旁边的开关。
5. 选择“关闭^{(Choose Turn Off)}直到明天^(Tomorrow)”可暂时禁用专用中继^{(Private Relay)}，或选择“关闭专用中继”^{(Private Relay)}可无限期地关闭它。

^{(Turn Off)}在Mac上^(Mac)关闭iCloud Private Relay

1. 打开System Preferences/Settings应用程序并选择您的Apple ID。
2. 选择 iCloud。

1. 选择专用中继。

1. 选择关闭按钮。

1. ^(Pick)在“关闭^{(Turn Off)}直到明天”^(Tomorrow)和“关闭专用中继”^{(Turn Off Private Relay)}选项之间进行选择。

禁用防病毒^(Antivirus)和防火墙^(Firewall)（仅限 Mac ）

如果问题仍然存在，并且您在 Mac 上使用第三方防病毒软件或防火墙软件^{(third-party antivirus or firewall software on your Mac)}，请确保它不会干扰邮件^(Mail)应用程序的工作方式。

首先暂停该实用程序。如果这有帮助，请将邮件^(Mail)应用程序添加到其例外列表中，或检查是否有与邮件保护相关的任何可以禁用的隐私和安全选项。

关闭第三方 VPN

第三方VPN （虚拟专用网络）是^(VPNs)邮件^(Mail)中显示“您的^(Your)网络首选项阻止私下加载内容”错误的另一个原因。如果您使用其中之一，请通过 VPN 的应用程序用户界面断开连接。

您还可以通过Apple设备的网络设置禁用VPN。在运行最新系统软件的iPhone、iPad 或Mac上，打开^(Mac)Settings/System Settings应用，选择“VPN” ，然后禁用^(VPN)“VPN 配置”^{(VPN Configurations)}下的开关。

使用不同的互联网^(Internet)连接

有时，邮件^(Mail)应用程序的电子邮件内容加载问题可能仅限于特定的 Wi-Fi 网络。例如，这可能是由于Pi-Hole等路由器级^(Pi-Hole)DNS内容拦截器造成的。

尝试切换到不同的互联网连接或使用蜂窝数据。如果这有帮助，请避免连接到有问题的网络。如果您的家庭网络出现问题，请联系您的互联网服务提供商寻求帮助。

重置网络首选项

Apple设备上的网络设置配置损坏或损坏可能会导致邮件加载问题。将它们重置为出厂默认设置，看看是否可以解决问题。

注意：重置网络设置会清除所有保存的 Wi-Fi 连接和密码，因此请准备好之后手动重新连接。

^{(Reset Network Settings)}重置iPhone 和 iPad 上的 网络设置

1. 打开“设置”^(Settings)应用程序并选择“常规”^(General)。
2. 转至传输或重置^(Reset)iPhone >重置^(Reset)。
3. 点击重置网络设置。

在 Mac 上重置网络设置

1. 打开Finder，然后选择菜单栏上的 Go > Go

1. 输入^(Enter)以下路径并按Enter：

/库/首选项/系统配置/

1. 按住 Control 键单击^{(Control-click)}以下文件并选择^(Trash)移至^(Move)废纸篓：

com.apple.airport.preferences.plist

com.apple.network.identification.plist

com.apple.network.eapolclient.configuration.plist

com.apple.wifi.message-tracer.plist

网络接口.plist

首选项.plist

1. 打开Apple菜单并选择“重新启动”^(Restart)。
2. 取消选中重新登录时重新打开窗口旁边的框，然后再次^(Reopen)选择重新 启动。^(Restart)

更新您的 iPhone 和 Mac

接下来，更新您的Apple设备，以排除系统软件和邮件^(Mail)应用程序中可能触发“您的网络首选项阻止私下加载内容”错误的潜在故障。

iPhone 和 iPad

1. 打开“设置”^(Settings)应用程序并点击“常规”^(General)。
2. 选择“软件更新”^{(Select Software Update)}并等待设备检查新的 iOS 或 iPadOS 更新。
3. 点击下载并安装。

苹果

1. 打开Apple菜单并选择System Settings > Preferences。
2. 选择“软件更新”^{(Select Software Update)}并等待您的Mac检查新的 macOS 更新。
3. 选择立即更新。

您的网络设置不再阻止内容^(Content)私下加载

上述解决方案有望帮助您修复 iPhone、iPad 或Mac上的“您的网络设置阻止私下加载内容”错误。显然^(Clearly)，一些修复涉及关闭会降低您隐私的设置，因此您可能需要稍后尝试重新打开它们。

如果问题仍然存在，请联系 Apple 支持^{(contact Apple Support)}或您的电子邮件服务提供商以获取进一步的故障排除建议。

How to Fix the Mail App “Your Network Settings Prevent Content From Loading Privately” Error

Do уou keеp running into a “Your network preferences prevent content from loading privately” error when you open specific emails in Apple Mail? You also see a “Load Content Directly” button, but yoυ must select thаt each time you wаnt to vіew the full contents of these mеssages. Why is that?

There are several causes for this error. However, the most likely reason is when incoming mail fails to load because of a conflicting privacy or security feature on your Apple device.

Work through the suggestions and solutions below to fix the “Your network preferences prevent content from loading privately” error in Apple Mail for iPhone, iPad, and Mac.

Disable Mail Privacy Protection

Starting with iOS 15, iPadOS 15, and macOS Monterey, Apple Mail comes with a feature called Mail Privacy Protection that prevents senders from tracking your location and profiling your email habits.

However, it can also prevent the Mail app from loading all of the contents within emails. Specifically, parts that need to be downloaded separately. You should disable the feature if that becomes a persistent problem.

Disable Mail Privacy Protection on iPhone & iPad

1. Open the Settings app via the Home Screen or App Library.
2. Scroll down the Settings menu and tap Mail.

1. Tap Privacy Protection.
2. Turn off the switch next to Protect Mail Activity.
3. Deactivate the sub-options labeled Hide IP Address and Block All Remote Content.

Disable Mail Privacy Protection on Mac

1. Open the Mail app and select Mail > Preferences/Settings on the menu bar.

1. Switch to the Privacy tab.
2. Uncheck the box next to Protect Mail Activity, and then the boxes next to Hide IP Address and Block All Remote Content.

Disable Limits on IP Address Tracking

By default, internet connections on the iPhone, iPad, and Mac try to hide your IP address from email trackers. That’s good for privacy but can also result in “Your network preferences prevent content from loading privately” errors in Apple Mail. Stop your Apple device from imposing these limits and check if that makes a difference.

Disable Limit IP Address Tracking on iPhone & iPad

1. Open Settings and tap Wi-Fi to access your Wi-Fi settings.
2. Tap the Info icon next to your Wi-Fi network.
3. Turn off the switch next to Limit IP Address Tracking.

If the error shows up over cellular data, open the Settings app, go to Cellular Data > Cellular Data Options, and disable the Limit IP Address Tracking option.

Disable Limit IP Address Tracking on Mac

1. Open the Apple menu and select System Preferences/Settings.

1. Select Wi-Fi and choose Details next to your Wi-Fi network. In macOS Monterey, select Network > Wi-Fi.

1. Disable the Limit IP Address Tracking option.

Check iCloud Private Relay’s Server Status

iCloud Private Relay is an iCloud+ feature that masks online activity on Apple devices to improve user privacy. However, server-side issues with Private Relay can stop Mail from loading email content.

Visit Apple’s System Status page via Safari or Chrome to check if there’s anything wrong with Private Relay. If iCloud Private Relay appears down, wait until Apple restores full feature functionality.

Turn Off iCloud Private Relay

Another way to fix the “Your network preferences prevent content from loading privately” error in Mail is to disable iCloud Private Relay from running on your iPhone, iPad, or Mac.

Turn Off iCloud Private Relay on iPhone & iPad

1. Open Settings on your iOS device and tap your Apple ID.
2. Select iCloud.
3. Scroll down to the iCloud+ section and tap Private Relay.
4. Turn off the switch next to Private Relay.
5. Choose Turn Off Until Tomorrow to temporarily disable Private Relay, or Turn Off Private Relay to switch it off indefinitely.

Turn Off iCloud Private Relay on Mac

1. Open the System Preferences/Settings app and select your Apple ID.
2. Select iCloud.

1. Select Private Relay.

1. Select the Turn Off button.

1. Pick between the Turn Off Until Tomorrow and Turn Off Private Relay options.

Disable Antivirus and Firewall (Mac Only)

If the problem persists and you use a third-party antivirus or firewall software on your Mac, make sure it isn’t interfering with how the Mail app works.

Begin by pausing the utility. If that helps, add the Mail app to its exceptions list or check if there are any privacy and security options related to mail protection that you can disable.

Switch Off Third-Party VPNs

Third-party VPNs (virtual private networks) are another reason why the “Your network preferences prevent content from loading privately” error shows up in Mail. If you use one, disconnect it through the VPN’s app user interface.

You can also disable a VPN through your Apple device’s network settings. On an iPhone, iPad, or Mac running the latest system software, open the Settings/System Settings app, select VPN, and disable the switch under VPN Configurations.

Use A Different Internet Connection

Sometimes, the Mail app’s email content loading issues can be limited to a specific Wi-Fi network. For example, this could be due to a router-level DNS content blocker like Pi-Hole.

Try switching to a different internet connection or use cellular data. If that helps, avoid connecting to the problematic network. If the problem occurs on your home network, contact your internet service provider for help.

Reset the Network Preferences

A corrupt or broken network settings configuration on your Apple device could cause mail-loading issues. Reset them to factory defaults and see if that resolves the problem.

Note: Resetting your network settings wipes out all saved Wi-Fi connections and passwords, so be prepared to reconnect to them manually afterward.

Reset Network Settings on iPhone & iPad

1. Open the Settings app and select General.
2. Go to Transfer or Reset iPhone > Reset.
3. Tap Reset Network Settings.

Reset Network Settings on Mac

1. Open Finder and select Go > Go to Folder on the menu bar.

1. Enter the following path and press Enter:

/Library/Preferences/SystemConfiguration/

1. Control-click the following files and select Move to Trash:

com.apple.airport.preferences.plist

com.apple.network.identification.plist

com.apple.network.eapolclient.configuration.plist

com.apple.wifi.message-tracer.plist

NetworkInterfaces.plist

Preferences.plist

1. Open the Apple menu and select Restart.
2. Uncheck the box next to Reopen windows when logging back in and select Restart again.

Update Your iPhone and Mac

Next, update your Apple device to rule out potential glitches in the system software and the Mail app that could trigger the “Your network preferences prevent content from loading privately” error.

iPhone & iPad

1. Open the Settings app and tap General.
2. Select Software Update and wait until the device checks for new iOS or iPadOS updates.
3. Tap Download & Install.

Mac

1. Open the Apple menu and select System Settings > Preferences.
2. Select Software Update and wait until your Mac checks for new macOS updates.
3. Select Update Now.

Your Network Settings Aren’t Preventing Content From Loading Privately Anymore

The solutions above hopefully helped you fix the “Your Network Settings Prevent Content From Loading Privately” error on your iPhone, iPad, or Mac. Clearly, some fixes involve turning off settings that downgrade your privacy, so you might want to try turning them back on later.

If the problem persists, contact Apple Support or your email service provider for further troubleshooting advice.

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