如果您的Android手机(Android)没有收到短信(aren’t receiving text messages),则可能是运营商、网络或手机问题造成的。这些问题通常会阻止新消息到达或显示在您的手机上。
当问题发生时,您不必太担心,因为修复这些类型的错误非常容易。您可以切换手机的网络和其他一些设置以开始接收新的 SMS 和 MMS 消息(new SMS and MMS messages)。
关闭 iPhone 上的 iMessage(Turn Off iMessage on Your iPhone)
如果您之前在启用了 iMessage 的 iPhone 上使用SIM卡,则必须关闭该功能(turn that feature off)才能开始在Android手机上接收消息。
这样,iMessage 不会干扰您的短信系统,并允许您的新手机接收信息。
- 将(Insert)SIM卡(SIM)插入 iPhone。
- 启动设置(Settings)并点击iPhone 上的消息(Messages)。
- 关闭iMessage选项。
- 将SIM(SIM)卡从 iPhone 中拔出,然后将SIM卡插入Android手机。
在手机上切换飞行模式(Toggle the Airplane Mode on Your Phone)
信号(Signal)问题可能会导致您的Android手机无法接收新短信。在这种情况下,值得切换飞行模式(airplane mode)以允许您的手机重新建立所有网络连接。
确保(Make)保存您的在线工作,因为启用飞行模式会断开您与所有网络的连接,包括 Wi-Fi 和蓝牙(Bluetooth)。
- (Pull)从手机屏幕顶部下拉。
- 点击飞行模式(Airplane mode)以启用该模式。
- 等待大约十秒钟。
- 再次点击飞行模式(Airplane mode)选项以禁用该模式。
检查您的网络连接(Check Your Network Connection)
您的Android手机必须具有良好的网络连接才能接收新短信。如果您所在的位置网络质量较差,请移至网络覆盖范围较好的区域。
当您手机的信号强度提高(phone’s signal strength improves)时,您应该会在手机上收到所有待处理的和新的短信。
启用您的消息通知(Enable Your Message Notifications)
您的手机可能会收到短信,但您没有收到通知(don’t get the notifications)。当您为手机上的短信应用禁用通知时,就会发生这种情况。
打开消息应用程序的通知应该可以解决您的问题。以下步骤假设您使用的是 Google 的消息(Messages)应用程序。
- 在您的手机上启动消息应用程序。(Messages)
- 选择右上角的三个点,然后选择Settings。
- 点击顶部的常规。(General)
- 选择通知(Notifications)选项。
- 打开所有“消息”通知(All “Messages” notifications)选项。
消息现在将通知您所有未来传入的消息。
检查您的阻止号码列表(Check Your Blocked Number List)
您的 Android 手机会限制来自被阻止号码的通话和短信。(restricts calls and text messages)因此,您必须确保要从中接收消息的电话号码不在您的阻止列表中。
Android可以轻松地从阻止列表中查看和删除电话号码(remove phone numbers from the block list)。
- 在手机上启动电话(Phone)应用程序。
- 选择右上角的三个点,然后选择Settings。
- 点击设置页面上的屏蔽号码。(Blocked numbers)
- 查看您的阻止号码列表。
- 如果您需要取消阻止某个号码,请点击列表中该号码旁边的X。
您的手机将开始接受来自您新解锁的号码的电话和短信。
清除消息应用程序的缓存(Clear Cache of the Messages App)
缓存(Cache)文件可帮助消息(Messages)应用程序为您提供更好的体验。但是,这些缓存文件有时会出现问题,从而导致各种问题,例如您遇到的问题。
在这些情况下,删除这些缓存文件(delete these cache files)并让您的应用最终重建它们是安全的。删除您的消息缓存不会删除您的短信。
- 打开手机上的设置(Settings)并导航到应用和通知(Apps & notifications)>消息(Messages)。
- 选择存储和缓存(Storage & cache)。
- 选择清除缓存(Clear cache)以清除应用程序的缓存文件。
现在应该解决由缓存文件引起的消息应用程序问题。(Message)
更新消息应用程序(Update the Messages App)
与其他应用程序一样,您应该使消息应用程序保持最新状态,以便修补现有错误并获得最新功能。更新应用程序(Updating the app)是一个免费、快速且简单的过程。
您还可以为应用程序启用自动更新,以便应用程序无需您的交互即可查找并安装最新更新。
- 在手机上打开Google Play 商店(Google Play Store)。
- 搜索消息(Messages)并点击列表中的应用程序。
- 选择更新(Update)按钮以更新应用程序。如果您没有看到该按钮,则您的应用程序已经更新。
- 通过选择右上角的三个点并激活Enable auto update来打开应用程序的自动更新。
重置手机上的网络设置(Reset Network Settings on Your Phone)
您的网络设置决定了您的Android手机如何连接到各种网络。如果这些设置配置不当或损坏,您必须在短信开始到达之前重置设置。
在大多数 Android 手机上,将网络设置恢复为出厂值(bring network settings to the factory values)很容易。
- 打开手机上的设置(Settings),向下滚动到底部,然后点击系统(System)。
- 选择重置选项(Reset options)。
- 选择重置 Wi-Fi、移动和蓝牙(Reset Wi-Fi, mobile & Bluetooth)。
- 点击重置设置(Reset settings)以确认您的选择。
- 重置设置后重新启动手机。
在您的手机上更新 Android(Update Android on Your Phone)
您应该确保您的手机运行最新版本的Android,因为已知旧版本存在问题。您的手机无法接收短信可能是由于Android 版本过时(outdated Android version)造成的。
更新手机的操作系统版本既简单又快捷。不过,您需要访问互联网才能下载更新。
- 打开设置(Settings),然后点击手机上的系统。(System)
- 选择系统更新(System updates)。
- 等待(Wait)手机检查可用更新。
- 下载并安装可用的更新。
- 如果这没有自动发生,请重新启动手机。
让您的 Android 手机毫无问题地接收短信(Make Your Android Phone Receive Text Messages Without Issues)
配置不当的设置选项和网络问题是您无法在Android(Android)手机上收到短信的两个最大原因。使用上述指南中概述的方法,您应该能够解决问题并像往常一样开始接收 SMS 和 MMS 消息。(start getting your SMS and MMS messages)享受发短信!
How to Fix Not Receiving Text Messages on Android
If you aren’t receiving text messages on your Android phone, it could be the result of a carrier, network, or phone problem. These problems usually prevent new messages from arriving or being shown on your phone.
You don’t have to worry too much when the issue occurs, as it’s pretty easy to fix these kinds of errors. You can toggle your phone’s network and a few other settings to start getting new SMS and MMS messages.
Turn Off iMessage on Your iPhone
If you previously used your SIM card with an iPhone where iMessage was enabled, you’ll have to turn that feature off to begin receiving messages on your Android phone.
This way, iMessage won’t interfere with your text messages system and will allow your new phone to get messages.
- Insert your SIM card into your iPhone.
- Launch Settings and tap Messages on your iPhone.
- Turn off the iMessage option.
- Pull the SIM card out of your iPhone, and insert the SIM card into your Android phone.
Toggle the Airplane Mode on Your Phone
Signal issues can cause your Android phone not to receive new text messages. In this case, it’s worth toggling airplane mode to allow your phone to re-establish all network connections.
Make sure to save your online work as enabling airplane mode disconnects you from all networks, including Wi-Fi and Bluetooth.
- Pull down from the top of your phone’s screen.
- Tap Airplane mode to enable the mode.
- Wait for about ten seconds.
- Tap the Airplane mode option again to disable the mode.
Check Your Network Connection
Your Android phone must have good network connectivity to receive new text messages. If you’re in a location where the network quality is poor, move to an area with better network coverage.
When your phone’s signal strength improves, you should get all your pending and new text messages on your phone.
Enable Your Message Notifications
It’s possible your phone receives text messages, but you don’t get the notifications. This happens when you’ve disabled notifications for your text messages app on your phone.
Turning on the message app’s notifications should resolve your issue. The steps below assume you’re using Google’s Messages app.
- Launch the Messages app on your phone.
- Select the three dots at the top-right corner and choose Settings.
- Tap General at the top.
- Choose the Notifications option.
- Turn on the All “Messages” notifications option.
Messages will now notify you of all future incoming messages.
Check Your Blocked Number List
Your Android phone restricts calls and text messages from your blocked numbers. Therefore, you must ensure that the phone number you want to receive messages from isn’t in your block list.
Android makes it easy to review and remove phone numbers from the block list.
- Launch the Phone app on your phone.
- Select the three dots at the top-right corner and choose Settings.
- Tap Blocked numbers on the Settings page.
- Review your blocked number list.
- If you need to unblock a number, tap X next to that number on the list.
Your phone will start accepting calls and text messages from your newly-unblocked numbers.
Clear Cache of the Messages App
Cache files help the Messages app provide you with a better experience. However, these cache files sometimes become problematic, causing various issues like the one you’re experiencing.
In these cases, it’s safe to delete these cache files and let your app rebuild them eventually. Deleting your Messages cache doesn’t delete your text messages.
- Open Settings on your phone and navigate to Apps & notifications > Messages.
- Choose Storage & cache.
- Select Clear cache to clear the app’s cache files.
The Message app’s issues caused by cache files should now be resolved.
Update the Messages App
Like other apps, you should keep the Messages app up to date so your existing bugs are patched and you have the latest features. Updating the app is a free, quick, and easy process.
You can also enable automatic updates for the app, so the app finds and installs the latest updates without your interaction.
- Open the Google Play Store on your phone.
- Search for Messages and tap the app in the list.
- Select the Update button to update the app. If you don’t see the button, your app is already updated.
- Turn on automatic updates for the app by selecting the three dots at the top-right corner and activating Enable auto update.
Reset Network Settings on Your Phone
Your network settings decide how your Android phone connects to various networks. If these settings are improperly configured or have gone corrupt, you’ll have to reset the settings before your text messages begin to arrive.
It’s easy to bring network settings to the factory values on most Android phones.
- Open Settings on your phone, scroll down to the bottom, and tap System.
- Select Reset options.
- Choose Reset Wi-Fi, mobile & Bluetooth.
- Tap Reset settings to confirm your choice.
- Restart your phone when the settings are reset.
Update Android on Your Phone
You should ensure your phone runs the latest version of Android as older versions are known to have issues. Your phone not receiving text messages could result from an outdated Android version.
Updating your phone’s operating system version is easy and quick. You need access to the internet to download the update, though.
- Open Settings and tap System on your phone.
- Select System updates.
- Wait for the phone to check for available updates.
- Download and install the available updates.
- Reboot your phone if that doesn’t happen automatically.
Make Your Android Phone Receive Text Messages Without Issues
Poorly configured setting options and network issues are the two biggest causes of you not receiving text messages on your Android phone. Using the methods outlined in the above guide, you should be able to get around the issue and start getting your SMS and MMS messages as usual. Enjoy texting!