由于我们 90% 的日常任务都依赖手机完成，因此让您的智能手机死机可能是一场彻头彻尾的噩梦。为了体验这一点，试着有一天不带智能手机离开家。我们大多数人不会持续一个小时。
冻结的智能手机可以让您与工作、朋友和家人隔绝。无法访问某些软件或您最喜欢的通信渠道会损害您的工作效率以及您的一般情绪和精神状态。
这就是为什么您可能想知道如何在您的手机真正开始冻结您之前很久 就硬重置 iPhone 或Android 。
软重置和硬重置有什么区别？(What’s The Difference Between Soft Reset & Hard Reset?)
有很多事情会导致您的手机死机并变得无响应。幸运的是，在大多数情况下，只需重新启动（或重新启动）您的手机即可解冻您的设备(unfreeze your device)。
重新启动手机的另一个名称是“软重置”。要软重置您的 iPhone 或Android，请按住电源(Power)按钮 30 秒（Android ）或同时按住主(Home)屏幕按钮（圆形按钮）和电源(Power)按钮（对于 iPhone）。然后设备将自行重启。
当您在软重置后打开手机时，您的所有数据都应该保持不变。包括您的设置、照片和视频以及任何其他文件或更新。我们建议始终先执行软重置，看看它是否能解决您的设备问题。
但是，如果您的手机问题比单个崩溃且无响应的应用程序(crashing and not responding app)更严重怎么办？如果在软重置后不久您注意到您的手机仍然行为不端，您可能需要更深入地挖掘并执行硬重置。
也称为出厂重置，硬重置意味着将您的智能手机恢复到其原始设置。
因此，软重置和硬重置之间的最大区别是：硬重置会擦除您手机上的所有数据，这意味着您的所有媒体文件、设置和应用程序都将从您的设备中删除。这也是为什么建议在将智能手机卖给新主人之前硬重置智能手机的原因。
如何硬重置您的 Android(How To Hard Reset Your Android)设备
由于硬重置手机就像格式化内存并将其恢复到第一天，因此您只能在最后的手段下执行硬重置。如果可以，请在重置设备之前备份手机数据，以确保不会丢失任何有价值的信息。
Android和 iPhone（有时针对不同的手机型号）的说明不同。在Android中，有两种方法可以解决。您可以通过设置(Settings)菜单硬重置智能手机，也可以在恢复模式下(Recovery Mode)进行。
使用设置菜单(Use The Settings Menu)
- 在您设备的设置(Settings)菜单中，转到系统设置(System Settings)。
- 查找备份和重置(Backup & reset)（有时位于附加设置中(Additional settings)）。
如果找不到此选项，只需在搜索工具中输入“恢复出厂设置”即可。然后选择备份和重置(Backup & reset)。
- 向下滚动以找到恢复出厂数据(Factory data reset)。在那里你会找到重置手机(Reset phone)的选项。
- 然后，您需要输入密码或图案并继续擦除所有内容(Erase everything)。
- 选择重启手机的选项。
重置手机后，您可以从最新备份中恢复数据。
如果您担心丢失所有数据，您可以选择重置网络设置(Network settings reset)，看看是否可以解决您手机的问题。它将重置Wi-Fi设置、移动数据和蓝牙(Bluetooth)。但是，任何个人数据都将保持不变。
使用恢复模式(Use The Recovery Mode)
如果由于某种原因您无法访问“设置”(Settings)菜单，您可以在恢复(Recovery)模式下执行硬重置。您只需使用Android手机侧面的按钮即可。
- 使用电源(Power)按钮关闭手机。
- 重新打开设备时，同时按住电源(Power)和降低音量(Volume Down)按钮。
- 当您在屏幕上看到开始(Start)时，使用降低音量按钮选择恢复模式(Recovery mode)。现在按下电源(Power)按钮启动它。
- 在恢复模式下，再次按住电源(Power)按钮，然后按提高音量(Volume Up)按钮。
- 使用降低音量(Volume Down)按钮，选择Wipe data/factory reset。按电源(Power)按钮开始重置。
硬重置完成后，选择立即重新启动系统(Reboot system now)选项以重新启动手机。然后，您可以从智能手机上的最新备份中恢复数据。
如何硬重置你的 iPhone(How To Hard Reset Your iPhone)
因此，您已尝试仅使用电源按钮以及电源和主页按钮的组合来重新启动您的 iPhone，但它仍然在起作用。在这种情况下，您可以尝试重置手机上的各种设置，看看是否能解决问题。
在继续之前，请不要忘记备份所有数据，以免在此过程中丢失任何内容。(Before you proceed, don’t forget to backup all of your data so that you don’t lose anything in the process.)
- 转到手机的设置(Settings)菜单并选择常规(General)。
- 一直滚动(Scroll)到底部并找到Reset。
在重置(Reset)菜单中，您将有几个选项可供选择。
重置所有设置(Reset All Settings)不会触及您的任何数据。它只会重置您手机的设置，包括Wi-Fi数据、蓝牙(Bluetooth)、通知(Notifications)、隐私(Privacy)设置等。
(Reset Network Settings )如果您遇到连接问题，您应该选择重置网络设置。它将重置与您的 Wi-Fi 和LTE连接相关的任何内容。
擦除所有内容和设置(Erase All Content and Settings)将清除手机中的所有内容，包括所有媒体、数据和设置。这是您在将 iPhone 出售给新所有者之前应该使用的出厂重置选项。
重置 iPhone(reset your iPhone)后，设备将自动重启。
它解决了问题吗？(Did It Fix The Issue?)
您是否尝试过通过执行硬重置来解决设备的问题？您的手机现在是恢复到正常状态，还是一直呆滞并一直冻结在您身上？在下面的评论部分与我们分享您的经验。
How To Hard Reset a Frozen iPhone or Android Device
Since we rely on our phones for 90% of all everyday tasks, having уour smartphone freeze on you can be a total nightmare. To get a taste of that, try and leave your house without your smartphone onе day. Most of uѕ won’t last an hour.
A frozen smartphone can cut you off from your work, friends, and family. Not being able to access certain software or your favourite communication channels can harm your productivity as well as your general mood and mental state.
That’s why you might want to know how to hard reset an iPhone or Android long before your phone actually starts freezing on you.
What’s The Difference Between Soft Reset & Hard Reset?
There are many things that can be causing your phone to freeze and become unresponsive. Luckily, in most cases simply restarting (or rebooting) your phone will unfreeze your device.
Another name for restarting your phone is “soft reset”. In order to soft reset your iPhone or Android, hold the Power button down for 30 seconds for Android or hold the Home button (circle button) and the Power button at the same time for iPhone. The device will then restart itself.
When you turn on your phone after a soft reset, all your data is supposed to stay intact. Including your settings, photos and videos, and any other files or updates. We recommend to always start by performing a soft reset to see if it fixes your device’s problem.
But what if the problem with your phone is more serious than for example a single crashing and not responding app? If soon after the soft reset you notice that your phone is still misbehaving, you might need to dig deeper and perform a hard reset.
Also known as factory reset, hard reset means restoring your smartphone to its original settings.
Hence the biggest difference between soft and hard reset: the hard reset will wipe all of your data off your phone, meaning all of your media files, settings, and apps will be erased from your device. That’s also why it’s recommended to hard reset your smartphone before selling it to a new owner.
How To Hard Reset Your Android Device
Since hard resetting your phone is like formatting its memory and restoring it to day one, you should only perform a hard reset as a last resort. If you can, back up your phone’s data before resetting your device to make sure you don’t lose any valuable information.
The instructions for Android and iPhone (and sometimes for different phone models) are different. In Android, there are two ways to go about it. You can hard reset your smartphone through the Settings menu, or you can do it in Recovery Mode.
Use The Settings Menu
- In your device’s Settings menu, go to System Settings.
- Find Backup & reset (sometimes located in Additional settings).
If you can’t find this option, just type “factory reset” in the search tool. Then choose Backup & reset.
- Scroll down to find Factory data reset. There you’ll find the option to Reset phone.
- You will then need to enter your password or pattern and proceed to Erase everything.
- Choose the option to reboot your phone.
After resetting your phone, you can restore your data from the latest backup.
If you’re worried about losing all of your data, you can opt for Network settings reset instead and see if that fixes the problem with your phone. It will reset Wi-Fi settings, as well as mobile data, and Bluetooth. However, any personal data will stay untouched.
Use The Recovery Mode
If for some reason you can’t access the Settings menu, you can perform the hard reset in Recovery mode. You can do it by just using the buttons on the side of your Android phone.
- Turn your phone off using the Power button.
- When turning your device back on, hold the Power and Volume Down buttons together.
- When you see Start on your screen, use the volume down button to choose Recovery mode. Now press the Power button to start it.
- In Recovery mode, hold the Power button again, and then press the Volume Up button.
- Using the Volume Down button, choose Wipe data/factory reset. Press the Power button to start the reset.
Once the hard reset is done, choose the option Reboot system now to restart your phone. You can then restore your data from the latest backup on your smartphone.
How To Hard Reset Your iPhone
So you have tried restarting your iPhone both using just the power button and the combination of power and home button, and it’s still acting up. In that case you can try and reset various settings on your phone and see if that fixes the problem.
Before you proceed, don’t forget to backup all of your data so that you don’t lose anything in the process.
- Go to your phone’s Settings menu and choose General.
- Scroll all the way to the bottom and find Reset.
In Reset menu, you’ll have a few options to choose from.
Reset All Settings won’t touch any of your data. It will only reset your phone’s settings, including Wi-Fi data, Bluetooth, Notifications, Privacy settings etc.
Reset Network Settings is an option you should choose if you’re having connections issues. It will reset anything related to your Wi-Fi and LTE connections.
Erase All Content and Settings will wipe out everything from your phone, including all media, data, and settings. It’s the factory reset option that you should use before selling your iPhone to a new owner.
After you reset your iPhone, the device will automatically restart.
Did It Fix The Issue?
Have you tried fixing your device’s problems by performing a hard reset? Is your phone now back to its normal state or did it remain sluggish and keep freezing on you? Share your experience with us in the comments section below.
