在提交保修索赔(filing a warranty claim)或追踪丢失的 iPhone 时，您可能需要提供设备的IMEI和序列号。同样(Likewise)，Apple 支持代表(Apple Support representative)可能会要求您提供设备的序列号，以提供特定于设备的故障排除解决方案。
国际移动设备标识(International Mobile Equipment Identity)( IMEI ) 和序列号是两个标识符，可帮助您的设备制造商和运营商网络跟踪和识别您的手机。制造商使用序列号来识别设备。
IMEI号码是整个行业的标准，这意味着无论制造商如何，都不会有两个设备具有相同的IMEI号码。(IMEI)本教程重点介绍了在 iPhone 和 iPad 上查找IMEI(IMEI)和序列号的九种不同方法。
1. 使用 USSD 简码
打开您的 i Phone或 iPad 的电话(Phone)应用程序，拨打*#06#，然后等待 1-2 秒。“设备信息”卡应从屏幕底部弹出。
该卡将显示您设备的嵌入式身份文件(Embedded Identity Document)( EID ) 号码、IMEI号码和移动设备标识符(Mobile Equipment Identifier)( MEID ) 号码。MEID是IMEI的前 14 位数字。它用于识别使用CDMA无线电技术进行无线通信的设备。如果您的 iPhone 使用双 SIM 卡或支持 eSIM(dual SIM or supports eSIM) ，您会在屏幕上找到两个IMEI号码。
注意：(Note:) *#06# 是用于检查手机IMEI和序列号的通用短代码，但其功效因运营商而异。如果您的手机在输入代码后没有任何反应，则您的移动运营商不支持该短代码。
2. 检查您设备的信息(Information)页面
iOS 和 iPadOS 设置菜单中有一个“关于”部分，您可以在其中找到有关设备硬件的信息。在设备信息页面上查看 iPhone 或 iPad 的序列号和IMEI的方法如下：(IMEI)
- 打开设置(Settings)应用程序并选择常规(General)。
- 点击关于(About)。
- 有关您的 iPhone 或 iPad 的序列号，请参阅页面第一部分的“序列号”行。
- 向下滚动(Scroll)页面到您设备的IMEI号码的“物理 SIM”部分。
- 点击(Tap)并按住序列号或IMEI，然后选择复制(Copy)以将编号复制到设备的剪贴板。
3. 从您设备的 Apple ID 菜单中
另一个查找 iPad 或 iPhone 序列号和IMEI的地方是Apple ID设置菜单。您可以使用此方法远程检查链接到您的 iCloud 帐户的其他Apple设备的序列号。(Apple)
- 前往“设置”(Settings)并轻点您的Apple ID 名称(Apple ID name)。
- 在页面底部的设备部分中选择您的 iPhone 或 iPad。
- 检查“设备信息”部分以获取设备的序列号和IMEI。
4. 在 Mac 上使用 Finder
使用USB数据线将您的 iPhone 或 iPad 插入Mac台式机或笔记本电脑，然后按照以下步骤操作：
- 打开(Open )Finder并在边栏中选择您的 iPhone。
- 在设备名称下方选择您的 iPhone 型号或存储容量以显示其序列号。
- 选择您设备的序列号以显示其IMEI和其他标识符——电话号码、移动设备标识符(Mobile Equipment Identifier)( MEID ) 等。
- 如果您的 iPhone 使用双SIM 卡(SIMs)，请选择您的电话号码以显示第二张SIM 卡的(SIM)IMEI号码。
- 再次选择第二个IMEI号码以显示您的设备型号、存储容量和电池电量。
5. 使用 iTunes（在 Windows PC 上）
没有Mac？使用(Use)iTunes 应用程序在Windows PC上检查iPhone 和 iPad的序列号和IMEI 。
- 将您的 iPhone 或 iPad 插入计算机并打开iTunes。
- 选择“音乐”下拉菜单旁边的设备图标。(device icon)
- 前往“摘要(Summary)”选项卡并检查设备名称下方的部分以获取其序列号(Serial Number)。
- 选择“电话号码 1”和“电话号码 2”以显示您 iPhone 的IMEI号码。
- 选择您设备的IMEI号码以查看其他标识符，如ICCID、CDN等。
6. 从您的 Apple ID 帐户页面
如果设备与您的Apple ID帐户相关联，您可以从任何网络浏览器远程查看其序列号和IMEI 。当您无法使用 iPhone 或 iPad 时，此方法非常适合。
- 打开您的网络浏览器并在您的 iPhone 或 iPad 上登录 Apple ID 帐户。(sign in to the Apple ID account)
- 选择侧栏上的设备。(Devices)
- 选择您的 iPhone 或 iPad。
- 您会在设备名称下方找到序列号。
- 滚动到“关于”部分以查看您设备的IMEI号码。
7. 检查您设备的SIM 卡托盘(SIM Card Tray)
在 iPhone 6 或更新机型上，您会发现设备的IMEI和MEID号码刻在其SIM卡托盘上。弹出您的 iPhone 的SIM卡并检查(SIM)SIM卡托盘的底面是否有其IMEI和MEID号码。
较旧的 iPhone 型号（iPhone 3G/3GS 和 iPhone 4/4s）在其SIM托盘上刻有IMEI和序列号。(IMEI)
8. 检查设备背面
以下 iPhone 型号的 IMEI 号码刻在后盖上：
- iPhone 6 和 iPhone 6 加号
- iPhone SE（第一代）
- iPhone 5、5s 和 5c
如果您有 iPad 或 iPad Pro（Wi-Fi或蜂窝网络型号），您会在设备背面找到IMEI和序列号。(IMEI)所有 iPod touch 型号/世代的背面都只刻有其序列号。
9. 检查您设备的包装
智能手机制造商通常会在原始包装上列出识别信息。在新 iPhone 和 iPad 上，您会在粘贴在包装上的标签上找到序列号、 IMEI和EID号。(EID)
一些智能手机零售商还会在销售收据和销售单据上列出IMEI和序列号等信息。(IMEI)如果您找不到 iPhone 或 iPad 的原包装，请查看收据或联系零售店。他们的记录中应该有您设备的IMEI或序列号。但是，您可能需要提供身份证明文件、购买日期和其他信息。
How to Find the Serial Number and IMEI on Your iPhone or iPad
When filing a warranty claim or tracking a lost iPhone, you might need to provide your device’s IMEI and serial number. Likewise, an Apple Support representative may require your device’s serial number to provide device-specific troubleshooting solutions.
International Mobile Equipment Identity (IMEI) and serial numbers are two identifiers that help your device manufacturer and carrier networks track and identify your phone. Serial numbers are used by manufacturers to identify a device.
IMEI numbers are standard across the industry, meaning no two devices will have the same IMEI number no matter the manufacturer. This tutorial highlights nine different ways to find IMEI and serial numbers on iPhones and iPads.
1. Use a USSD Shortcode
Open your iPhone or iPad’s Phone app, dial *#06#, and wait for 1-2 seconds. A “Device Info” card should pop up from the bottom of the screen.
The card will display your device’s Embedded Identity Document (EID) number, IMEI number(s), and Mobile Equipment Identifier (MEID) numbers. MEID is the first 14 digits of the IMEI. It’s used to identify devices using CDMA radio technology for wireless communication. You’ll find two IMEI numbers on the screen if your iPhone uses dual SIM or supports eSIM.
Note: *#06# is a universal shortcode for checking a phone’s IMEI and serial number, but its efficacy is carrier-specific. If your phone does nothing after entering the code, your cellular carrier doesn’t support the shortcode.
2. Check Your Device’s Information Page
There’s an “About” section in the iOS and iPadOS settings menu where you’ll find information about your device hardware. Here’s how to check your iPhone or iPad’s serial number and IMEI on the device information page:
- Open the Settings app and select General.
- Tap About.
- See the “Serial Number” row in the first section of the page for your iPhone or iPad’s serial number.
- Scroll down the page to the “Physical SIM” section for your device’s IMEI number.
- Tap and hold the serial number or IMEI and select Copy to copy the number to your device’s clipboard.
3. From Your Device’s Apple ID Menu
Another place to locate your iPad or iPhone’s serial number and IMEI is the Apple ID settings menu. You can use this method to remotely check the serial number of other Apple devices linked to your iCloud account.
- Go to Settings and tap your Apple ID name.
- Select your iPhone or iPad in the devices section at the bottom of the page.
- Check the “Device Info” section for your device’s serial number and IMEI.
4. Use Finder on a Mac
Plug your iPhone or iPad into a Mac desktop or notebook using a USB cable and follow these steps:
- Open Finder and select your iPhone on the sidebar.
- Select your iPhone model or storage capacity—below the device name—to reveal its serial number.
- Select your device’s serial number to reveal its IMEI and other identifiers—phone number, Mobile Equipment Identifier (MEID), etc.
- If your iPhone uses dual SIMs, select your phone number to show the IMEI number of the second SIM.
- Again, select the second IMEI number to show your device’s model, storage capacity, and battery level.
5. Use iTunes (on Windows PC)
Don’t have a Mac? Use the iTunes app to check the serial number and IMEI of iPhones and iPads on a Windows PC.
- Plug your iPhone or iPad into the computer and open iTunes.
- Select the device icon next to the “Music” drop-down menu.
- Head to the Summary tab and check the section below your device’s name for its Serial Number.
- Select “Phone Number 1” and “Phone Number 2” to reveal your iPhone’s IMEI numbers.
- Select your device’s IMEI numbers to view other identifiers like ICCID, CDN, etc.
6. From Your Apple ID Account Page
If a device is linked to your Apple ID account, you can view its serial number and IMEI remotely from any web browser. This method is perfect when you don’t have access to your iPhone or iPad.
- Open your web browser and sign in to the Apple ID account on your iPhone or iPad.
- Select Devices on the sidebar.
- Select your iPhone or iPad.
- You’ll find the serial number right below the device’s name.
- Scroll to the “About” section to check your device’s IMEI number.
7. Check Your Device’s SIM Card Tray
On iPhone 6 models or newer, you’ll find the devices’ IMEI and MEID numbers engraved on their SIM card trays. Eject your iPhone’s SIM card and check the bottom-facing side of the SIM tray for its IMEI and MEID number.
Older iPhone models (iPhone 3G/3GS and iPhone 4/4s) have both IMEI and serial numbers engraved on their SIM trays.
8. Check the Back of Your Device
The following iPhone models have their IMEI numbers engraved on the back covering:
- iPhone 6 and iPhone 6 Plus
- iPhone SE (1st generation)
- iPhone 5, 5s, and 5c
If you have an iPad or iPad Pro (Wi-Fi or cellular model), you’ll find the IMEI and serial number on the back of the device. All iPod touch models/generations have only their serial numbers engraved on the rear.
9. Check Your Device’s Packaging
It’s customary for smartphone manufacturers to list identification information on the original packaging. On new iPhones and iPads, you’ll find the serial number, IMEI, and EID number on a label glued to the packaging.
Some smartphone retailers also list information like IMEI and serial number on sales receipts and bill of sale documents. If you can’t find your iPhone or iPad’s original package, check the receipt or contact the retail shop. They should have your device’s IMEI or serial number in their records. You may, however, need to provide an identification document, date of purchase, and other information.
