您是否在 iPhone、iPad 或 iPod touch的主屏幕上找不到(Home Screen)App Store ？这就是为什么会发生这种情况以及您可以做些什么来找到它。
虽然无法卸载 iPhone 或 iPad 上的App Store，但仍然有多种原因会导致它丢失。您可以将它隐藏在App Library中，阻止它出现在Spotlight Search中，或者施加屏幕时间(Time)限制以阻止应用程序下载。本教程将引导您通过多种方式恢复iPhone 或 iPad 上
的App Store 。
检查应用程序库
如果您使用运行 iOS 14、iPadOS 15 或更高版本的 iPhone 或 iPad，可以轻松地从主屏幕隐藏任何应用程序（包括 App Store）(hide any app—including the App Store—from the Home Screen)。但是，您应该仍然可以在App Library中找到它。
滑动到最终的主屏幕(Home Screen)页面，再向左滑动一次以打开应用程序库(App Library)；您会在“实用程序(Utilities)”类别
下找到App Store 。
如果您想将App Store添加回 iPhone 或 iPad 的主屏幕(Home Screen)，请长按App Library中的(App Library)App Store应用程序图标，然后点按添加(Add)到主屏幕(Home Screen)。
提示：除了应用程序库(App Library)，了解在 iPhone 和 iPad 上查找隐藏应用程序的(find hidden apps on the iPhone and iPad)其他方法。
使用 Spotlight 搜索
在 iPhone 和 iPad 上查找App Store（或(App Store—or)任何其他应用程序）的更快方法是使用Spotlight 搜索(Spotlight Search)。在任何主屏幕(Home Screen)页面上执行向下滑动(Swipe Down)手势以调用搜索，在搜索栏中键入App Store，然后点击前往以打开App Store。
如果您想将App Store添加到主屏幕(Home Screen)，请将App Store图标从搜索结果中拖放到任何主屏幕(Home Screen)页面上。
如果App Store没有出现在Spotlight Search中，但您可以在App Library中找到它，那么您必须执行以下操作：
- 在 iPhone 或 iPad 上
打开“设置”应用。(Settings)
- 向下滚动并点按 App Store。
- 轻点“Siri 与搜索”。
- 打开Show App(Show App) in Search旁边的开关。
- 退出设置并再次尝试搜索App Store。
通过屏幕时间(Screen Time)禁用限制(Restrictions)
如果App Store未能同时出现在App Library和Spotlight Search中，则您的 iPhone 或 iPad 可能存在屏幕时间(Time)限制，无法安装应用程序。删除它将使App Store重新出现。要做到这一点：
- 打开“设置”(Settings)应用，然后点按“屏幕使用时间”(Time)。
- 点击内容(Tap Content)和隐私限制(Privacy Restrictions)。
- 点击 iTunes 和 App Store 购买。
- 输入您的屏幕时间(Time)限制密码。
提示：忘记了屏幕时间(Time)密码？以下是使用 Apple ID 重置它的方法(reset it using your Apple ID)。
- 点击安装应用程序。
- 从不允许切换到允许。
注意：如果您在删除应用程序或进行应用程序内购买时也遇到问题，请检查 iTunes 和App Store 购买(App Store Purchases)屏幕下的相关限制并将其设置为允许。
仍然找不到(Find)App Store(App Store)？尝试(Try)这些修复
尽管已按照上述说明进行操作，但您可能会遇到无法在 iPhone 或 iPad 上找到App Store的情况。(App Store)以下是可能的原因和解决方案。
检查(Check)MDM/Configuration Profile文件
如果您使用公司自有的 iPhone 或 iPad，则很可能存在MDM（移动设备管理）或配置文件阻止了App Store。
要进行检查，请转到Settings > General > VPN和设备管理(Device Management)” 。如果有，请联系您组织的 IT 部门，以获取有关如何访问App Store的帮助。
(Update)将 iOS/iPadOS更新到最新(Latest)版本
假设(Suppose)您最近升级到主要 iOS 或 iPadOS 迭代的早期版本（例如，iOS 16）。在这种情况下，您可能正在处理一个严重的技术问题，导致无法访问App Store。尝试重新启动您的 iPhone(restarting your iPhone)或iPad。如果这没有帮助，安装任何待处理的更新可以解决问题。要做到这一点：
- 在您的 iOS 设备上打开“设置”应用程序，然后点按“(Settings)General > Software Update。
- 点击下载并安装。
- 等到(Wait)系统软件自行更新。
重置主屏幕布局/设置
如果缺少App Store的问题仍然存在，请尝试重置iPhone 或 iPad 上的主屏幕布局。(Home Screen)或者，将设备恢复为出厂设置。
- 打开设置并点击通用。
- 点击传输(Tap Transfer)或重置(Reset)iPhone >重置(Reset)。
- 使用以下重置选项：
- 重置主屏幕布局(Reset Home Screen Layout)：删除自定义主屏幕(Home Screen)文件夹、取消隐藏页面并将应用程序恢复到其原始位置。期望在第一个主屏幕(Home Screen)页面
上看到App Store 。
- 重置所有设置：将您的 iPhone 或 iPad 设置恢复为出厂默认设置，而不会丢失任何数据（保存的 Wi-Fi(Wi-Fi)网络除外），并消除因 iOS 和 iPadOS 设置冲突导致的问题。
App Store 回来了！
查看App Library、查看Spotlight 搜索(Spotlight Search)设置并检查屏幕时间(Time)限制应该可以帮助您快速找回iPhone 和 iPad 上丢失的App Store 。如果其他解决方案均无济于事，请尝试其他解决方案。或者，根据您的 iOS 和 iPadOS 设置
，联系 Apple 支持获取更多故障排除说明。(contact Apple Support)
How to Get the App Store Back on Your iPhone or iPad
Do you have trouble loсating the App Ѕtore on the Hоme Ѕcreen of уоur iPhone, iPad, or iPod touch? Here’s why that happens and what you can do to find it.
Although it’s impossible to uninstall the App Store on the iPhone or iPad, there are still several reasons why it can go missing. You could’ve hidden it in the App Library, blocked it from appearing in Spotlight Search, or imposed Screen Time restrictions preventing app downloads. This tutorial will walk you through multiple ways to get back the App Store on your iPhone or iPad.
Check the App Library
If you use an iPhone or iPad running iOS 14, iPadOS 15, or newer, it’s easy to hide any app—including the App Store—from the Home Screen. However, you should still be able to find it in the App Library.
Swipe to the final Home Screen page and swipe left one more time to open the App Library; you’ll find the App Store under the Utilities category.
If you want to add the App Store back to the Home Screen on your iPhone or iPad, long-press the App Store app icon within the App Library and tap Add to Home Screen.
Tip: The App Library aside, learn about other ways to find hidden apps on the iPhone and iPad.
Use Spotlight Search
An even faster way to find the App Store—or any other app for that matter—on the iPhone and iPad is to use Spotlight Search. Perform a Swipe Down gesture on any Home Screen page to invoke search, type App Store into the search bar, and tap Go to open the App Store.
If you want to add the App Store to the Home Screen, drag the App Store icon from the search results and drop it on any Home Screen page.
If the App Store doesn’t show up in Spotlight Search, but you can locate it in the App Library, here’s what you must do:
- Open the Settings app on your iPhone or iPad.
- Scroll down and tap App Store.
- Tap Siri & Search.
- Turn on the switch next to Show App in Search.
- Exit Settings and try searching for the App Store again.
Disable Restrictions via Screen Time
If the App Store fails to appear in both the App Library and Spotlight Search, your iPhone or iPad likely has a Screen Time restriction preventing it from installing apps. Removing it will make the App Store reappear. To do that:
- Open the Settings app and tap Screen Time.
- Tap Content & Privacy Restrictions.
- Tap iTunes & App Store Purchases.
- Enter your Screen Time restrictions passcode.
Tip: Forgotten your Screen Time passcode? Here’s how you can reset it using your Apple ID.
- Tap Installing Apps.
- Switch from Don’t Allow to Allow.
Note: If you also have trouble deleting apps or making in-app purchases, check the relevant restrictions under the iTunes & App Store Purchases screen and set them to Allow.
Still Can’t Find the App Store? Try These Fixes
You might encounter instances preventing you from locating the App Store on your iPhone or iPad despite going through the instructions above. Here are probable causes and solutions.
Check for MDM/Configuration Profile
If you use a company-owned iPhone or iPad, the chances are there’s an MDM (mobile device management) or configuration profile blocking the App Store.
To check, go to Settings > General > VPN & Device Management. If there is one, get in touch with your organization’s IT department for assistance on how to access the App Store.
Update iOS/iPadOS to Latest Version
Suppose you recently upgraded to an early release of a major iOS or iPadOS iteration (e.g., iOS 16). In that case, you might be dealing with a severe technical issue shutting out access to the App Store. Try restarting your iPhone or iPad. If that doesn’t help, installing any pending updates could resolve the problem. To do that:
- Open the Settings app on your iOS device and tap General > Software Update.
- Tap Download and Install.
- Wait until the system software updates itself.
Reset Home Screen Layout/Settings
If the missing App Store issue persists, try resetting the Home Screen layout on your iPhone or iPad. Or, revert the device to its factory settings.
- Open Settings and tap General.
- Tap Transfer or Reset iPhone > Reset.
- Use the following reset options:
- Reset Home Screen Layout: Deletes custom Home Screen folders, unhides pages, and reverts apps to their original locations. Expect to see the App Store on the first Home Screen page.
- Reset All Settings: Reverts your iPhone or iPad settings to factory defaults without losing any data (except for saved Wi-Fi networks) and eliminates issues caused by conflicting iOS and iPadOS settings.
The App Store Is Back!
Looking around the App Library, reviewing Spotlight Search settings, and checking Screen Time restrictions should help you quickly retrieve a missing App Store on the iPhone and iPad. Try the other solutions if none of them help. Or, contact Apple Support for additional troubleshooting instructions based on your iOS and iPadOS setup.
