^(Are)在您的 Windows PC 上尝试访问 Spotify 应用程序时，您^{(error while trying to access the Spotify app)}是否遇到“出现问题”错误？如果是这样，很可能是您的应用有问题或您的 PC 配置有问题。我们将向您展示如何解决这些问题，让Spotify重新运行。

通常，一个小的应用程序故障会导致Spotify显示上述错误。其他原因包括VPN不兼容、缓存文件问题和网络配置问题。

在您的 PC 上重新启动 Spotify

当您遇到上述错误时，首先要做的是关闭并重新打开 PC 上的Spotify应用程序。这样做可以修复音乐流媒体服务应用程序的小问题，让您可以继续播放音乐。

您可以通过选择应用程序窗口右上角的 X 来关闭Spotify 。

然后，您可以通过打开“开始^(Start)”菜单、搜索Spotify并在搜索结果中选择该应用来重新启动该应用。

尝试在应用程序中播放音乐曲目。

检查 Spotify 的服务器状态

Spotify 的服务器可能遇到中断，导致应用程序显示错误消息。在这种情况下，您只能等待公司恢复其服务器。

您可以通过前往Twitter 上的^(Twitter)Spotify Status帐户来验证 Spotify 的服务器状态。当一项或多项平台功能出现问题时，该公司会提醒用户。

如果您注意到一条推文提到了一个问题，这可能就是您无法在 PC 上使用 Spotify 应用程序的^{(can’t use the Spotify app on your PC)}原因。在这种情况下，请稍等片刻，您的问题应该会得到解决。

关闭你的 VPN

Spotify 无法连接到流媒体服务器^{(Spotify can’t connect to the streaming servers)}的一个可能原因是您使用的是VPN服务。此类服务通过中间服务器传输您的数据，从而导致某些支持互联网的应用程序出现问题。

在这种情况下，请关闭您的VPN服务，看看是否可以解决问题。您可以通过选择应用程序主屏幕上的开关 来禁用大多数VPN应用程序中的服务。^(VPN)

如果这解决了问题，请与您的VPN提供商联系并寻求他们的帮助以永久解决您的问题。

更新您的 Spotify 应用程序

与所有其他应用程序一样，Spotify 也会遇到各种应用程序错误^{(Spotify experiences various app bugs)}，从而导致出现多条错误消息。您的“出现问题”可能是由于Spotify应用程序版本过时所致。

如果是这种情况，请将您的应用程序更新到最新版本，您的问题将得到解决。在您的 PC 上 更新Spotify快速、简单且免费。

1. 在您的计算机上启动 Spotify。
2. 选择左上角的三个点，然后选择“File > Help” >“关于Spotify ” 。

1. ^{(Select Click)}如果应用程序更新可用，请 选择单击此处下载。

注销并重新登录您在^(Out)Spotify上的帐户^{(Back Into Your Account)}

如果您的帐户未与公司的服务器正确同步，则可能会出现 Spotify 的“出现问题”错误。在这种情况下，您可以注销并重新登录您的帐户^{(log out and back into your account)}以解决与帐户相关的问题。

您需要将您的Spotify用户名（或电子邮件地址）和密码放在手边，以便登录您的帐户。

1. 在您的电脑上打开 Spotify。
2. 在顶部选择您的姓名，然后选择注销^(Log)。

1. ^(Log)通过输入您的用户名（或电子邮件）和密码并选择登录来登录^(Log)。

在 Spotify 上使用私人会话

Spotify允许您创建私人会话，这样您的朋友就不知道您在听什么^{(what you’re listening to)}。当您在正常模式下使用该应用程序时遇到问题时，值得切换私人会话选项来解决问题。

1. 在您的计算机上打开 Spotify。
2. 在顶部选择您的姓名，然后选择私人^(Private)会话。

1. 您会在顶部 看到一个私人会话按钮，表示该功能已激活。^(Private)
2. 您现在可以在应用程序中播放您喜欢的音乐。
3. 稍后，您可以通过在顶部选择您的姓名并选择私人^(Private)会话来关闭您的私人会话。

删除 Spotify 的缓存数据

Spotify缓存您的数据，为您提供增强的应用程序体验。有时，这些缓存文件会损坏，使应用程序不稳定。您的错误消息可能是此类损坏文件的结果。

幸运的是，您可以通过清除所有 Spotify 缓存文件^{(clearing all your Spotify cached files)}来解决这个问题。这不会影响您保存的播放列表或您Spotify帐户中的任何其他数据。

1. 关闭 PC 上的 Spotify 应用程序。
2. 同时按Windows + R打开运行^(Run)。
3. 在“运行”^(Run)中键入以下内容并按 Enter：%appdata%

1. 访问 Spotify 文件夹。
2. ^(Select)按Ctrl + A 选择所有文件。
3. 右键单击列表中的文件并选择删除^(Delete)。

1. 打开Spotify并尝试播放您的音乐。

刷新^(Flush)您的DNS 缓存^{(DNS Cache)}以修复Spotify 错误^{(Spotify Error)}

您的DNS缓存可帮助您的浏览器和应用快速将域名转换为 IP 地址。如果此缓存已损坏，这可能就是Spotify无法加载您的音乐内容的原因。

您可以通过刷新Windows PC 上的 DNS 缓存来解决此问题。^{(flushing your DNS cache)}这不会影响您的浏览器历史记录、应用程序数据或计算机上的其他文件。

1. 打开“开始^(Start)”菜单，搜索“命令提示符^{(Command Prompt)}”，然后在搜索结果中选择该工具。
2. 在CMD^(CMD)中键入以下内容并按 Enter：ipconfig /flushdns

1. 关闭命令提示符窗口。
2. 启动Spotify并查看您的音乐是否播放。

卸载并重新安装Spotify 应用程序^{(Spotify App)}

如果Spotify继续显示“出错^(Something)了”错误，应用程序的核心文件可能已损坏。在这种情况下，您无法自行修复错误文件；您必须卸载并重新安装该应用程序^{(uninstall and reinstall the app)}才能带来工作文件。

当您重新安装 Spotify 时，您不会丢失您的帐户数据，例如您保存的播放列表。但是，您需要将帐户登录信息放在手边，以便在应用程序询问时输入它们。

1. 按Windows + I 打开Windows 设置。^{(Windows Settings)}
2. 在设置中选择应用程序。
3. ^{(Choose Spotify)}在列表中选择 Spotify ，然后选择卸载^(Uninstall)。

1. 在提示中选择卸载。
2. 前往Spotify 网站^{(Spotify site)}，下载该应用程序并运行安装程序以重新安装该应用程序。

在Windows上重置您的网络设置^{(Network Settings)}

Spotify 出现“出现问题”错误的原因之一是您的 PC 指定的网络设置不正确。此类设置会阻止您的浏览器和应用程序正确建立互联网连接，从而导致各种应用程序错误。

您可以通过将所有网络设置重置^{(resetting all your network settings)}为默认设置来解决此问题。这样做会删除您的自定义设置并将它们恢复为出厂值。

1. 按Windows + I 打开Windows 设置^{(Windows Settings)}应用程序。
2. ^{(Select Network)}在设置中^(Settings)选择网络和互联网^(Internet)。
3. 选择^{(Choose Status)}左侧的状态，然后选择右侧的网络重置。^(Network)

1. 选择立即重置按钮。

1. 在提示中选择是。
2. Windows 将重置您的设置并重新启动电脑。
3. ^(Connect)当您的 PC 打开时， 连接到您首选的 Wi-Fi网络。^(Wi-Fi)
4. 启动Spotify并查看您的错误是否仍然存在。

使用 Spotify 的网络版本

如果一切都失败了，请使用 Spotify 网络播放器^{(use the Spotify web player)}来访问所有您喜欢的音乐曲目。该公司提供在许多方面类似于桌面应用程序的基于网络的版本。您可以使用此网络应用登录您的帐户、访问您的播放列表、播放您最喜爱的音乐，以及执行更多操作。

当您的桌面应用程序无法运行时，网络版本^{( web version)}是访问您的音乐的好方法。

在 Windows 上 绕过 Spotify 的应用程序错误^(App)

Spotify 的应用程序错误并不少见。您可能随时会遇到其中之一。如果您遇到“出了点问题”错误，上面的指南会告诉您如何解决问题并恢复音乐播放。

遵循这些方法后，您的应用程序将正常运行，让您可以继续收听音乐和播客^{(continue listening to your music and podcasts)}。

How to Fix Spotify’s “Something went wrong” Error on Windows

Αre you gettіng a “Something went wrоng” error while trying to access the Spotify app on your Windows PC? If so, chances are your app is faulty or your PC’s configuration has problems. We’ll show you how to fix those issues to get Spotify working again.

Often, a minor app glitch causes Spotify to display the above error. Other reasons include an incompatible VPN, cache file problems, and network configuration issues.

Restart Spotify on Your PC

When you get the above error, the first thing to do is close and reopen the Spotify app on your PC. Doing so fixes minor issues with the music streaming service app, allowing you to resume your music playback.

You can close Spotify by selecting X in the app window’s top-right corner.

Then, you can relaunch the app by opening the Start menu, searching for Spotify, and selecting the app in the search results.

Try playing a music track in the app.

Check Spotify’s Server Status

Spotify’s servers may be experiencing an outage, causing the app to display an error message. In this case, you can’t do anything but wait for the company to bring its servers back up.

You can verify Spotify’s server status by heading to the Spotify Status account on Twitter. The company alerts users when one or more platform features are experiencing problems.

If you notice a tweet mentioning an issue, that may be why you can’t use the Spotify app on your PC. In this case, wait for a while, and your problem should likely be fixed.

Turn Off Your VPN

A possible reason Spotify can’t connect to the streaming servers is that you’re using a VPN service. Such a service transmits your data via a middle server, causing issues with certain internet-enabled apps.

In this case, turn off your VPN service and see if that fixes the issue. You can disable the service in most VPN apps by selecting the toggle on the app’s main screen.

If that fixes the issue, talk to your VPN provider and seek their assistance for a permanent fix to your problem.

Update Your Spotify App

Like all other apps, Spotify experiences various app bugs, resulting in multiple error messages. Your “Something went wrong” may have resulted from an outdated Spotify app version.

If this is the case, update your app to the latest version, and your issue will be fixed. It’s quick, easy, and free to update Spotify on your PC.

1. Launch Spotify on your computer.
2. Select the three dots at the top-left corner and choose File > Help > About Spotify.

1. Select Click here to download if an app update is available.

Log Out and Back Into Your Account on Spotify

Spotify’s “Something went wrong” error can appear if your account isn’t correctly syncing with the company’s servers. In this case, you can log out and back into your account to fix the account-related problems.

You’ll need to keep your Spotify username (or email address) and password handy to log into your account.

1. Open Spotify on your PC.
2. Select your name at the top and choose Log out.

1. Log in by entering your username (or email) and password and selecting Log In.

Use a Private Session on Spotify

Spotify allows you to create private sessions, so your friends don’t know what you’re listening to. When you have trouble using the app in normal mode, it’s worth toggling on the private session option to fix the issue.

1. Open Spotify on your computer.
2. Select your name at the top and choose Private session.

1. You’ll see a Private session button at the top, indicating the feature is activated.
2. You can now play your favorite music in the app.
3. Later, you can turn off your private session by selecting your name at the top and choosing Private session.

Remove Spotify’s Cached Data

Spotify caches your data to provide you with an enhanced app experience. Sometimes, these cached files go corrupt, making the app unstable. Your error message may be the result of such corrupt files.

Luckily, you can fix that by clearing all your Spotify cached files. This doesn’t affect your saved playlist or any other data in your Spotify account.

1. Close the Spotify app on your PC.
2. Open Run by pressing Windows + R at the same time.
3. Type the following in Run and press Enter: %appdata%

1. Access the Spotify folder.
2. Select all files by pressing Ctrl + A.
3. Right-click a file on the list and choose Delete.

1. Open Spotify and try to play your music.

Flush Your DNS Cache to Fix the Spotify Error

Your DNS cache helps your browsers and apps quickly translate domain names to IP addresses. If this cache has become corrupt, that may be why Spotify has trouble loading your music content.

You can fix that by flushing your DNS cache on your Windows PC. This doesn’t affect your browser history, app data, or other files on your computer.

1. Open the Start menu, search for Command Prompt, and select the tool in the search results.
2. Type the following in CMD and press Enter: ipconfig /flushdns

1. Close the Command Prompt window.
2. Launch Spotify and see if your music plays.

Uninstall and Reinstall the Spotify App

If Spotify continues to display the “Something went wrong” error, the app’s core files may have gone corrupt. In this case, you can’t fix the faulty files yourself; you’ll have to uninstall and reinstall the app to bring the working files.

When you reinstall Spotify, you don’t lose your account data, such as your saved playlists. However, you’ll need to keep your account logins handy to enter them when the app asks.

1. Open Windows Settings by pressing Windows + I.
2. Select Apps in Settings.
3. Choose Spotify on the list and select Uninstall.

1. Select Uninstall in the prompt.
2. Head to the Spotify site, download the app and run the installer to reinstall the app.

Reset Your Network Settings on Windows

One reason for Spotify’s “Something went wrong” error is your PC’s incorrectly specified network settings. Such settings prevent your browsers and apps from properly establishing internet connections, causing various app errors.

You can fix that by resetting all your network settings to the defaults. Doing so erases your customized settings and brings them to factory values.

1. Press Windows + I to open the Windows Settings app.
2. Select Network & Internet in Settings.
3. Choose Status on the left and select Network reset on the right.

1. Select the Reset now button.

1. Choose Yes in the prompt.
2. Windows will reset your settings and restart the PC.
3. Connect to your preferred Wi-Fi network when your PC turns on.
4. Launch Spotify and see if your error persists.

Use Spotify’s Web Version

If all else fails, use the Spotify web player to get access to all of your favorite music tracks. The company offers a web-based version akin to the desktop app in many terms. You can use this web app to sign in to your account, access your playlists, play your favorite music, and do more.

The web version is a great way to access your music when your desktop app isn’t working.

Getting Around Spotify’s App Errors on Windows

Spotify’s app errors aren’t too uncommon. You may run into one of them at any point. If you’re experiencing a “Something went wrong” error, the guide above tells you how to fix the issue and resume your music playback.

Once you’ve followed those methods, your app will work just as it should, allowing you to continue listening to your music and podcasts.

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