语音邮件^(Voicemail)是在您忙于另一个电话或电话无人接听时录制的^{(phone call)}音频或语音消息^{(audio or voice message)}，供您稍后收听。

它与老式答录机的不同之处在于，它不是将消息存储在设备上，而是将其存储在服务提供商^{(service provider)}服务器^{(s server)}上的邮箱^{(stores it in a mailbox)}中，就像存储电子邮件一样。

如果您从未在Android 或 iPhone^{(Android or iPhone)}上使用或激活过语音信箱，我们将向您展示如何设置语音信箱和访问^{(voicemail and access)}您的消息。

如何在 Android 上设置语音信箱^{(How To Set Up Voicemail On Android)}

为此，您需要移动运营商^{(number provided by your mobile carrier)}或服务提供商^{(service provider)}提供的语音信箱号码。打电话给他们，了解服务，是否有任何费用和其他相关细节。

• 接下来，在您的 Android 手机主屏幕上点击电话应用^{(Android phone)}程序^{(home screen)}，^(Phone)然后点击屏幕右上角的三个垂直点。

• 选择设置^(Settings)。

• 点击语音邮件。^(Voicemail.)

• 接下来，点击语音邮件^{(Voicemail )}设置，然后键入您从移动运营商或服务提供商处获得的^{(mobile carrier or service provider)}电话号码^{(phone number)}。

注意^(Note)：对于本指南，我们使用的是运行Android 9的^{(Android 9)}Samsung S8+，因此步骤可能会因您的Android 版本^{(Android version)}和设备而异。

如何在 Android 上查看语音信箱^{(How To Check Voicemail On Android)}

您可以通过多种方式查看语音邮件以在Android 智能手机^{(Android smartphone)}上访问您的消息：

1.拨打您的邮箱或自己的号码

2. 使用可视语音信箱

3. 从电脑

通过拨打您的邮箱或自己的号码检查语音邮件^{(Check Voicemail by Calling Your Mailbox or Own Number)}

现在语音邮件已在您的智能手机上设置，您可以通过快速拨号拨打您的邮箱或从您的手机拨打您自己的号码来访问已留下的任何消息。^{(access any messages)}

• 为此，请打开电话^{(Phone )}应用程序并点击底部的拨号盘图标。^{(dial pad)}

• 轻触并按住 1，并在提示时输入您的语音信箱密码^{(voicemail password)}。

使用 Visual Voicemail 访问语音邮件消息^{(Access Voicemail Messages using Visual Voicemail)}

可视语音邮件是一项功能，可让您在电子邮件等列表中查看语音邮件消息，而无需先拨打号码。这样，您可以选择要立即或稍后收听的内容，以及要移动、共享或删除^{(share or delete)}的内容。

当您有大量语音邮件消息时，这很有用，但您也可以使用诸如YouMail、Google Voice 或 HulloMail 之类的可视^{(Google Voice or HulloMail)}语音邮件应用程序^{(voicemail app)}来转录传入的消息。

• 第一步是启用可视语音邮件，这取决于您的运营商是否支持该功能。如果是，请打开设置^{(Settings )}并转到应用程序^(Apps)，然后点击可视语音邮件^{(Visual Voicemail)}。 

• 点击权限^{(Permissions)}。

• 将电话开关切换到打开。

从这里开始，您可以通过Visual voicemail管理您的语音邮件。

从计算机检查语音邮件^{(Check Voicemail Messages from a Computer)}

如果您的运营商不支持可视语音邮件，您可以使用第三方应用通过Android 手机在计算机上收听语音邮件消息。^{(Android phone)}适用于Android 和 iOS^{(Android and iOS)}的好消息之一是YouMail。

注册并安装 YouMail^{(install YouMail)}，打开浏览器并转到YouMail。输入^(Enter)您的登录凭据，然后单击登录^{(Sign In)}。转到“最近的消息^{(Recent Messages )}”部分以查看您的新语音邮件。

要查看更多消息，请选择您要收听的消息旁边的播放图标。^{(Play )}或者，点击收件箱^(Inbox)。您还可以通过选择所需的消息从收件箱中选择其他选项，例如转发、保存、删除、注释、阻止^{(Forward, Save, Delete, Notes, Block)}或中继。^(Relay)

注意^(Note)：如果您有任何其他支持YouMail 应用程序^{(YouMail app)}的设备，您也可以从那里管理您的语音邮件。

如何在 iPhone 上设置语音信箱^{(How To Set Up Voicemail On iPhone)}

• 对于 iPhone，语音邮件服务^{(voicemail service)}已由您的运营商存储在其中，因此您将首先创建一个密码。 
• 接下来，转到电话^(phone)应用程序，然后点击屏幕右下方的语音邮件。^{(Voicemail )}

• 点击立即设置^{(Set Up Now)}，然后输入四到六位数的密码。

• 点击完成^{(Done )}并再次输入密码，然后点击完成^(Done)。

您已设置语音信箱，因此除非出现问题，否则您不再需要使用密码。

如何在 iPhone 上收听语音邮件^{(How To Listen To Your Voicemail Messages On iPhone)}

语音邮件全部设置好后，您现在可以访问和收听您的消息。在“语音邮件^{(Voicemail )}”选项卡旁边的“电话^{(Phone )}”应用程序中，您会看到一个带有数字的徽章，它代表您收到的未听到的消息。

• 要收听您的消息，请打开电话^{(Phone )}应用程序并点击屏幕右下方的 语音邮件。^{(Voicemail )}
• 点击您想收听的消息，您将看到播放选项^{(playback options)}屏幕。

• 接下来，点击扬声器^{(Speaker )}以通过手机的扬声器播放语音邮件。您还可以点按“音频”以通过手机或^{(Audio )}蓝牙扬声器^{(Bluetooth speaker)}收听。

• 按播放^(Play)。如果要暂停消息，请按暂停^(Pause)，然后将其转发，向右拖动滑块，或向左拖动以倒回消息。
• 如果您不想收听或您已经知道它的内容，您还可以将语音邮件消息标记为已听到。为此，请打开Phone>Voicemail，然后点击屏幕右上角的编辑^{(Edit )}。

• 点击未听到的消息，然后点击屏幕左下方的标记为已读。^{(Mark as Read)}

• 要在 iPhone 上保存或共享您的语音邮件，请打开电话^{(Phone )}应用程序并点击语音邮件^(Voicemail)。 
• 点击消息，然后点击共享^{(Share )}图标（带箭头的正方形）。

• 点击您要用于共享或保存语音邮件的工具，它将被共享或保存为m4a 文件^{(m4a file)}。

录制语音邮件的自定义问候语^{(Record a Custom Greeting For Voicemail)}

如果您希望呼叫者在收到您的语音邮件时收到默认问候语，您可以通过留下您选择的自定义问候语来实现。^{(custom greeting)}

• 为此，请打开Phone > Voicemail 并点击问候语^(Greeting)。

• 点击自定义^(Custom)。

• 接下来，点击录制^{(Record )}开始录制自定义问候语^{(custom greeting)}，然后点击播放^{(Play )}以播放它并检查它是否是您希望呼叫者听到的。 
• 完成后，点击保存^(Save)。

在 iPhone 上使用可视语音信箱^{(Using Visual Voicemail on iPhone)}

iPhone 还提供可视语音邮件^{(visual voicemail)}功能，因此您无需先拨打号码即可查看所有消息。在您的 iPhone 上，您会看到您可以按特定顺序收听的消息列表，甚至可以预览消息及其内容的转录。

注意^(Note)：在 iPhone 上使用之前，请检查您的无线运营商是否支持 Visual Voicemail 。^{( wireless carrier supports Visual Voicemail)}

• 要在 iPhone 上使用 Visual Voicemail，请打开Phone>Voicemail并浏览消息。 
• 点击^(Tap)任何消息以阅读其转录，然后点击播放^{(Play )}以收听。

• 要输出音频，请点击扬声器^(Speaker)，然后如果您想回电^{(Call Back)}，请点击回叫，或通过在短信、电子邮件中转发或将其保存到云或语音备忘录^{(Voice Memos)}应用程序中来与他人共享^{(Share )}音频.

• 当您完成收听并且不再需要该文件时，您可以点击删除^{(Delete )}将其删除。

注意^(Note)：如果您错误地删除了语音邮件并希望将其恢复，请点击Phone > Voicemail并转到已删除的邮件^{(Deleted Messages)}以查看您删除的语音邮件，以及它们是否仍在您的 iPhone 上。

• 点击语音邮件^{(voicemail message)}下方的取消删除^{(Undelete )}，然后点击左上方的语音邮件^{(Voicemail )}菜单，返回可视语音邮件屏幕^{(voicemail screen)}。您会在列表中找到未删除的消息。

注意^(Note)：如果您将 iPhone 与计算机同步，您将无法取消删除语音邮件^{(voicemail message)}。因此，如果您在“已删除邮件”列表^{(Deleted Messages list)}中找不到它，它可能不再存在。

How To Set Up Voicemail On Your Smartphone & Access Messages

Voicemail is an audio or voice message thаt’s recorded when yоu’re busy with another call or when a phone call goes υnanswered, for you to liѕten to later.

It’s different from the age old answering machines in that instead of storing the message on the device, it stores it in a mailbox on your service provider’s server, the same way an email message is stored.

If you’ve never used or activated voicemail on your Android or iPhone, we’re going to show you how to set up voicemail and access your messages.

How To Set Up Voicemail On Android

To do this, you’re going to need a voicemail number provided by your mobile carrier or service provider. Call them and find out about the service, whether there are any costs and other related details.

• Next, tap the Phone app on your Android phone’s home screen and tap the three vertical dots at the upper right side of the screen.

• Select Settings.

• Tap Voicemail.

• Next, tap Voicemail settings, and then type the phone number you obtained from your mobile carrier or service provider.

Note: For this guide, we used a Samsung S8+ running Android 9, so the steps may vary depending on your Android version, and device.

How To Check Voicemail On Android

There are different ways you can check your voicemail to access your messages on an Android smartphone:

1.    Calling your mailbox or own number

2.    Using visual voicemail

3.    From a computer

Check Voicemail by Calling Your Mailbox or Own Number

Now that voicemail is set up on your smartphone, you can access any messages that have been left by calling your mailbox from the quick dial or calling your own number from your phone.

• To do this, open the Phone app and tap the dial pad icon at the bottom.

• Touch and hold down 1, and enter your voicemail password if prompted to.

Access Voicemail Messages using Visual Voicemail

Visual voicemail is a feature that lets you see your voicemail messages in a list like your email, without having to call a number first. This way, you can choose the ones you want to listen to immediately or later on, and which ones you want to move, share or delete.

It’s good for when you have lots of voicemail messages, but you can also use a visual voicemail app like YouMail, Google Voice or HulloMail to transcribe incoming messages.

• The first step is to enable visual voicemail, and this depends on whether your carrier supports the feature or not. If it does, open Settings and go to Apps, and then tap Visual Voicemail. 

• Tap Permissions.

• Toggle the phone switch to on.

From here on, you can manage your voicemail via Visual voicemail.

Check Voicemail Messages from a Computer

You can use a third-party app to listen to your voicemail messages on a computer from your Android phone, if your carrier doesn’t support visual voicemail. One of the good ones that works for both Android and iOS is YouMail.

Sign up and install YouMail, open your browser and go to YouMail. Enter your login credentials and click Sign In. Go to the Recent Messages section to view your new voicemails.

To see more messages, select the Play icon next to the message you want to listen to. Alternatively, tap Inbox. You can also pick other options such as Forward, Save, Delete, Notes, Block or Relay from your Inbox by selecting the message you want.

Note: If you have any other device that supports the YouMail app, you can manage your voicemail from there too.

How To Set Up Voicemail On iPhone

• For an iPhone, the voicemail service is already stored therein by your carrier, so you’ll start by creating a passcode. 
• Next, go to the phone app and tap Voicemail at the lower right side of the screen.

• Tap Set Up Now and then enter a four to six digit passcode.

• Tap Done and enter the passcode again, and then tap Done.

You’ve set up voicemail, so you no longer need to use your passcode unless an issue arises.

How To Listen To Your Voicemail Messages On iPhone

With voicemail all set up, you can now access and listen to your messages. In the Phone app next to the Voicemail tab, you’ll see a badge with a number, which represents the unheard messages you have.

• To listen to your messages, open Phone app  and tap Voicemail at the lower right side of the screen. 
• Tap a message that you want to listen to and you’ll see the playback options screen.

• Next, tap Speaker to play the voicemail message via your phone’s speaker. You can also tap Audio to listen from your phone or via a Bluetooth speaker.

• Press Play. If you want to pause the message, press Pause, and to forward it, drag the slider to the right, or drag to the left to rewind the message.
• You can also mark the voicemail message as heard, if you don’t want to listen to it or you already know what it’s about. To do this, open Phone>Voicemail and then tap Edit at the top right side of the screen.

• Tap the unheard message and then tap Mark as Read at the lower left side of the screen.

• To save or share your voicemail messages on your iPhone, open the Phone app and tap Voicemail. 
• Tap the message and then tap the Share icon (square with an arrow).

• Tap the tool you’d like to use to share your voicemail message or save, and it’ll be shared or saved as an m4a file.

Record a Custom Greeting For Voicemail

If you want your callers to receive a default greeting whenever they reach your voicemail message, you can do so by leaving a custom greeting of your choice.

• To do this, open Phone > Voicemail and tap Greeting.

• Tap Custom.

• Next, tap Record to start recording the custom greeting, and then tap Play to play it back and check whether it’s what you want your callers to hear. 
• When you’re done, tap Save.

Using Visual Voicemail on iPhone

The visual voicemail feature is also available with your iPhone so you can see all your messages without dialing a number first. On your iPhone, you’ll see a list of your messages that you can listen to in a particular order, or even preview the messages and transcriptions of their contents.

Note: Check if your wireless carrier supports Visual Voicemail before using it on your iPhone.

• To use Visual Voicemail on your iPhone, open Phone>Voicemail and browse the messages. 
• Tap any message to read its transcription and then tap Play to listen to it.

• To output the audio, tap Speaker, and then tap Call Back if you want to return the call, or Share to share it with others by forwarding it in a text message, email, or saving it to the cloud or in the Voice Memos app.

• When you’re done listening and don’t need the file anymore, you can tap Delete to remove it.

Note: If you deleted a voicemail message by mistake and want it back, tap Phone > Voicemail and go to Deleted Messages to see the voicemails you removed, and whether they’re still on your iPhone.

• Tap Undelete under the voicemail message, and then tap Voicemail menu at the upper left side to go back to the visual voicemail screen. You’ll find the undeleted message on the list.

Note: If you sync your iPhone with your computer, you won’t be able to undelete the voicemail message. Therefore, if you don’t find it in the Deleted Messages list, it’s probably not there anymore.

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