随着用户提倡更多选项以帮助他们在在线环境中相互理解，可访问性^{(Accessibility)}一直是一个重要且持续的讨论。

领先的视频会议^{(video conferencing)}应用程序 Zoom 迈出了重要的一步，在其服务中添加了隐藏式字幕和实时转录。这些功能极大地改善了聋人、盲人或^{(improve accessibility for deaf, blind, or ha)}听力障碍^{(rd-of-hearing)}参与者^{( participants)}的可访问性以及与非英语母语人士的交流。 

现在更容易理解同一Zoom 会议^{(Zoom meeting)}中的某个人在说什么并做出回应，同时让每个人都感到被包容。

本指南介绍了如何在Zoom中启用隐藏式字幕和实时转录。 

如何启用缩放隐藏式字幕或缩放实时转录^{(How to Enable Zoom Closed Captioning or Zoom Live Transcription)}

作为会议或网络研讨会的主持人/联合主持人，您可以通过手动或第三方方法为所有参与者提供隐藏式字幕。但是，对于网络研讨会，只有主持人/小组成员可以提供手动字幕。

如果您无法提供隐藏式字幕，则可以使用实时转录。但是，后者有其局限性。例如，它只适用于英文^(English)，其准确性受以下因素影响： 

• 背景噪音。
• 特定社区或地理的方言和词典。
• 演讲者的音量、清晰度和英语^(English)熟练程度。
• 您可以使用提供更高准确性的字幕，尤其是在需要支持可访问性需求或合规性的会议或网络研讨会中。  

注意^(Note)：目前并非所有Zoom用户都可以使用实时转录功能。您需要填写申请表^{(request form)}，然后等待一封电子邮件，其中包含有关启用实时转录的说明。

您可以在 Zoom 帐户中为三种不同类型的用户提供隐藏式字幕： 

• 一位用户（您自己）。
• 组中的用户。
• 帐户中的所有用户。

一位用户^{(One User)}

您可以在Zoom^(Zoom)中启用隐藏式字幕供您使用。

1. 在您的网络浏览器上登录Zoom并选择^(Zoom)设置^(Settings)。

1. 选择会议^(Meeting)>会议中（高级）^{(In Meeting (Advanced))}。

1. 切换隐藏式字幕^{(Closed Captioning)}旁边的开关，然后选中启用实时转录服务以在侧面板的会议中显示转录^{(Enable live transcription service to show transcript on the side panel in-meeting)}框以启用这两个功能。

1. 选择启用^(Enable)。

注意^(Note)：如果隐藏式字幕^(Captioning)选项显示为灰色，则表示该功能已在帐户或组级别锁定。请求您的Zoom管理员为您启用该功能。

启用隐藏式字幕^(Captioning)后，您可以选择允许其他功能，例如：

• 通过API^(API)令牌与第三方字幕服务集成。
• 启用实时转录以进行自动转录。
• 允许参与者访问成绩单并保存字幕。 

组中的用户^{(Users in a Group)}

您还可以为群组中的用户提供隐藏式字幕^(Captioning)，以便他们可以在Zoom会议期间看到字幕。

1. 在您的网络浏览器上打开Zoom并选择^(Zoom)用户管理^{(User Management)}。

1. 接下来，选择Group Management > group name。

1. 接下来，选择设置^(Settings)>会议^(Meeting)>会议中（高级）^{(In Meeting (Advanced))}。

1. 切换隐藏式字幕^{(Closed Captioning)}功能并选中启用实时转录^{(Enable Live Transcription)}框以启用这些功能。

1. 选择启用^(Enable)。

所有用户 ^{(All Users )}

您可以允许Zoom帐户中的所有参与者在^(Zoom)Zoom会议期间访问和使用隐藏式字幕^(Captioning)功能。

1. 选择“管理员”部分下的“帐户管理^{(Account Management)}” > “帐户设置” 。^{(Account Settings)}

1. 选择会议^{(Meeting )}>会议中（高级）^{(In Meeting (Advanced))}。

1. 将隐藏式字幕^{(Closed Captioning)}开关切换到开/蓝色以启用该功能。

1. 选择启用^(Enable)。

在 Zoom Rooms 中启用隐藏式字幕^{(Enable Closed Captions in Zoom Rooms)}

Zoom Rooms不应与Zoom分组讨论室混淆。后者是从主Zoom会议中分离出来的会议。

另一方面，Zoom Rooms是一种数字设置，可将物理空间中的人们与远程工作的其他人联系起来，以举行虚拟会议。

1. 在您的网络浏览器中打开Zoom ，然后在“^(Zoom)管理^(Admin)”部分下选择“房间管理^{(Room Management)}” 。

1. 选择缩放房间^{(Zoom Rooms)}。

1. 为您要为其启用隐藏式字幕^(Captioning)功能的Zoom Room选择编辑。^{(Edit )}

1. 接下来，选择会议^(Meeting)>会议中（高级）^{(In Meeting (Advanced))}并将隐藏式字幕^{(Closed Captioning)}开关切换为开/蓝色。

在 Zoom 会议中使用隐藏式字幕或实时转录^{(Use Closed Captioning or Live Transcription in a Zoom Meeting)}

在Zoom^(Zoom)中启用隐藏式字幕^(Captioning)和实时转录^{(Live Transcription)}功能后，您现在可以在网络研讨会或会议期间使用这些功能。

1. 会议进行时，选择隐藏式字幕^{(Closed Caption)}或实时转录^{(Live Transcript )}图标，然后从屏幕底部的会议控件中选择启用自动转录。^{(Enable Auto-Transcription)}

1. 您可以选择在网络研讨会或会议期间执行以下操作：

• 指定一位^{(Assign one)}会议参与者键入隐藏式字幕。
• 自己输入隐藏式字幕。
• 复制URL或API令牌以与第三方字幕服务共享，以与您的Zoom网络研讨会或会议集成。

分配会议参与者键入隐藏式字幕^{(Assign Meeting Participants to Type Closed Captions)}

如果您不想自己输入会议标题，您可以选择一个参与者来完成。 

1. 在分配某人输​​入^{(Assign someone to type)}部分下，选择分配参与者输入^{(Assign a participant to type)}。 

1. 在新窗口中，找到参与者的姓名^{(participant’s name)}，将光标悬停在其上并选择更多^(More)。 

1. 接下来，选择分配以键入 Closed Caption^{(Assign to type Closed Caption)}。 

1. 参与者/字幕制作者将在其会议控件中收到通知。一旦他们选择Closed Caption (CC)，他们就可以开始输入字幕。

如何在分组讨论室中使用隐藏式字幕^{(How to Use Closed Captioning in Breakout Rooms)}

您只能指定一名参与者作为字幕员，但您必须在打开分组讨论室之前执行此操作。因此，只有一个分组讨论会可以有隐藏字幕。

分配字幕后，打开分组讨论室并将字幕组移动到分组讨论室。字幕制作者可以选择分组讨论室中的隐藏式字幕图标并开始输入字幕。^(Captions)

该分组讨论室中的参与者可以选择隐藏式字幕^{(Closed Caption)}图标，然后选择显示字幕^{(Show Subtitle)}或查看完整的成绩单^{(View Full Transcript)}以查看隐藏式字幕。 

当字幕制作者和所有其他参与者从分组讨论室返回主Zoom会议时，他们将不得不重复相同的步骤来分别键入字幕并查看字幕或成绩单。

注意^(Note)：实时转录^{(Live Transcription)}功能不适用于Zoom分组讨论会议室。会议主持人可以使用字幕服务在分组讨论室中提供隐藏式字幕。 

让每个人都感到被包容^{(Make Everyone Feel Included)}

自全球大流行开始以来，远程网络研讨会、会议和视频会议已在个人和团体中流行起来。

Zoom 的隐藏式字幕和实时转录功能为所有会议参与者提供数字访问权限，并确保每个人都感到被包容。

^(Was)本指南有帮助吗？在下面的评论中与我们分享。

How to Enable Closed Captioning and Live Transcription in Zoom

Accessibility has been an important and ongoing discussion as users advocate for more options to help them understаnd each other in online environments.

Zoom, a leading video conferencing app, took a significant step by adding closed captioning and live transcription to its service. These features drastically improve accessibility for deaf, blind, or hard-of-hearing participants and communication with non-native English speakers. 

It’s now easier to understand what someone in the same Zoom meeting is saying and respond to them while making everyone feel included.

This guide explains how you can enable closed captioning and live transcription in Zoom. 

How to Enable Zoom Closed Captioning or Zoom Live Transcription

As the host/co-host of the meeting or webinar, you can provide closed captions through manual or third-party methods for all participants. However, for a webinar, only the host/panelist can provide manual captioning.

If you can’t provide closed captioning, you can use live transcription. However, the latter has its limitations. For example, it only works in English, and its accuracy is affected by: 

• Background noise.
• Dialects and lexicons of a particular community or geography.
• The speaker’s volume, clarity, and proficiency with English.
• You can use a captioner that offers better accuracy, especially in meetings or webinars that require support for accessibility needs or compliance.  

Note: The live transcription feature isn’t available to every Zoom user just yet. You’ll need to complete a request form and then wait for an email with instructions on enabling live transcription.

You can provide closed captions for three different types of users in your Zoom account: 

• One user (yourself).
• Users in a group.
• All users in the account.

One User

You can enable closed captions in Zoom for your use.

1. Sign in to Zoom on your web browser and select Settings.

1. Select Meeting > In Meeting (Advanced).

1. Toggle the switch next to Closed Captioning and then check the Enable live transcription service to show transcript on the side panel in-meeting box to enable both features.

1. Select Enable.

Note: If the Closed Captioning option is grayed out, it means the feature has been locked at account or group level. Request your Zoom administrator to enable the feature for you.

With Closed Captioning enabled, you can opt to allow other features such as:

• Integrating with a third-party captioning service via an API token.
• Enabling live transcription for automatic transcription.
• Allow participants to access the transcript and save captions. 

Users in a Group

You can also provide Closed Captioning for users in a group so they can see the captions during the Zoom meeting.

1. Open Zoom on your web browser and select User Management.

1. Next, select Group Management > group name.

1. Next, select Settings > Meeting > In Meeting (Advanced).

1. Toggle the Closed Captioning feature and check Enable Live Transcription box to enable the features.

1. Select Enable.

All Users 

You can allow all participants in your Zoom account to access and use the Closed Captioning feature during the Zoom meeting.

1. Select Account Management > Account Settings under the Admin section.

1. Select Meeting > In Meeting (Advanced).

1. Toggle the Closed Captioning switch to on/blue to enable the feature.

1. Select Enable.

Enable Closed Captions in Zoom Rooms

Zoom Rooms shouldn’t be confused with Zoom breakout rooms. The latter are sessions split off from the main Zoom meeting.

On the other hand, Zoom Rooms is a digital setup that connects people in a physical space with others working remotely to hold virtual meetings.

1. Open Zoom in your web browser and select Room Management under the Admin section.

1. Select Zoom Rooms.

1. Select Edit for the Zoom Room you’d like to enable the Closed Captioning feature for.

1. Next, select Meeting > In Meeting (Advanced) and toggle the Closed Captioning switch to on/blue.

Use Closed Captioning or Live Transcription in a Zoom Meeting

With the Closed Captioning and Live Transcription features enabled in Zoom, you can now use the features during the webinar or meeting.

1. While the meeting is running, select the Closed Caption or Live Transcript icon and choose Enable Auto-Transcription from the meeting controls at the bottom of your screen.

1. You can choose to do the following during the webinar or meeting:

• Assign one of the meeting participants to type the closed captions.
• Type the closed captions yourself.
• Copy the URL or API token to share with third-party captioning services to integrate with your Zoom webinar or meeting.

Assign Meeting Participants to Type Closed Captions

If you don’t want to type the meeting captions yourself, you can choose a participant to do it. 

1. Under the Assign someone to type section, select Assign a participant to type. 

1. In the new window, find the participant’s name, hover your cursor over it and select More. 

1. Next, select Assign to type Closed Caption. 

1. The participant/captioner will receive a notification in their meeting controls. Once they select Closed Caption (CC), they can start typing the captions.

How to Use Closed Captioning in Breakout Rooms

You can assign only one participant as the captioner, but you have to do this before opening the breakout rooms. Consequently, only one breakout room session can have the closed captions.

Once you’ve assigned a captioner, open the breakout rooms and move the captioner to a breakout room. The captioner can select the Closed Captions icon in the breakout room and start typing the captions.

The participants in that breakout room can select the Closed Caption icon and then choose Show Subtitle or View Full Transcript to view the closed captions. 

When the captioner and all other participants return to the main Zoom meeting from the breakout rooms, they’ll have to repeat the same steps to type the captions and view subtitles or transcript, respectively.

Note: The Live Transcription feature isn’t available for Zoom breakout rooms. The meeting host can use a captioning service to provide closed captions in breakout rooms. 

Make Everyone Feel Included

Since the global pandemic began, remote webinars, meetings, and video conferencing have become popular among individuals and groups.

Zoom’s closed captions and live transcription features provide digital accessibility for all meeting participants and ensure everyone feels included.

Was this guide helpful? Share with us in a comment below.

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