如果您使用Android手机已有一段时间，那么您很可能最终从^(Android)Google Play 商店^{(Google Play Store)}订阅了多个应用程序和服务。如果不^(Left)加以控制，这些问题可能会累积起来并严重压垮您的钱包^{(seriously strain your wallet)}。

幸运的是，Google Play可以轻松暂停或取消订阅，本教程将引导您完成整个过程。您还将了解如何申请Google Play^{(Google Play)}订阅退款。

如何取消Google Play 订阅^{(Google Play Subscriptions)}

如果您决定永久停止Google Play订阅，仅从^{(Google Play)}Android手机中删除相关应用程序是不够的。相反，您必须访问Google Play的订阅^{(Subscriptions)}管理控制台并取消订阅。

注意：尽管取消订阅，您仍可以在当前计费周期结束之前访问付费内容。例如，如果您在年度订阅中途取消，您仍然有六个月的访问权限。

要取消Google Play^{(Google Play)}订阅：

1. 打开Google Play 商店^{(Google Play Store)}，然后点击屏幕右上角的个人资料图片。
2. 选择付款^{(Select Payments)}和订阅。如果您的Android 设备^(Android)上有多个Google 帐户^(Accounts)，请点击顶部的电子邮件地址并选择正确的帐户。
3. 点击订阅。

1. 在“活动”^(Active)部分下点击您要取消的订阅。
2. 点击取消订阅。

1. 提供原因并点击继续。
2. 再次点击取消^{(Tap Cancel)}订阅作为确认。

如果您改变主意并希望在订阅到期之前或之后重新订阅：

1. 重新访问^(Re-visit)订阅^{(Subscriptions)}管理控制台并点击您要重新订阅的订阅。
2. 点击重新订阅。
3. 查看订阅信息并再次点击“重新订阅”^{(Resubscribe)}进行确认。

如何在Google Play上暂停订阅^{(Google Play)}

有时，您可能希望暂时停止Google Play订阅而不完全取消。暂停订阅允许您在指定期限内暂停付款。

要在Google Play^{(Google Play)}上暂停订阅：

1. 打开Google Play 商店^{(Google Play Store)}，然后点击屏幕右上角的个人资料图片。
2. 选择付款和订阅。
3. 点击订阅。

1. 在“活动”^(Active)部分下点击您想要暂停的订阅。
2. 设置暂停长度。
3. 点击确认。

要在自动恢复之前重新启动订阅：

1. 重新访问^(Re-visit)订阅^{(Subscriptions)}管理控制台并点击您要恢复的订阅。
2. 点击继续。
3. 查看付款信息并再次 恢复以进行确认。^(Resume)

如何接收Google Play^{(Google Play Subscriptions)}订阅退款^(Refunds)

在某些情况下，您需要对Google Play^{(Google Play)}订阅进行退款。例如，可能是意外购买、应用程序或服务出现问题^{(issues with the app or service)}、虚假广告等。

申请Google Play^{(Google Play)}订阅退款取决于购买后的时间是少于还是超过 48 小时。

• 如果您订阅应用或服务后不到 48 小时， 您可以向Google申请退款。
• 如果您订阅应用或服务已超过 48 小时，则必须联系应用开发者以获得退款。

48 小时之前 - 联系 Google

要向 Google 申请退款：

1. 在Android手机上打开Google Chrome并访问请求 Google Play 退款页面^{(Request your Google Play refund page)}。
2. 选择“是”^(Yes)确认您已使用用于购买的Google 帐户^{(Google Account)}登录，然后点击“继续”^(Continue)。如果没有，请选择否并使用正确的帐户登录。

1. 选择您想要接收退款的订阅，然后点击“继续”^(Continue)。
2. 选择退款原因并点击继续^(Continue)。您的选择最好准确无误，例如，如果您在发起退款请求之前多次使用该应用程序，那么选择“我无意中购买了此产品”可能对您不利。
3. 点击继续。
4. 查看您的详细信息并点击请求^(Request)退款。

退款请求最多需要四天的时间来处理。如果Google^(Google)决定批准或拒绝退款，您将收到一封电子邮件。请访问检查您的 Google Play 退款状态页面^{(Check your Google Play refund status page)}以检查请求的状态。如果您收到退款，该金额将记入您用于订阅的付款方式——Google Play余额、信用卡等。

48 小时后——^(Developer)联系^{(Hours—Contact)}开发商

要联系开发商退款，您必须：

1. 打开Google Play 商店^{(Google Play Store)}并访问应用程序的商店页面。
2. 向下滚动^(Scroll)并展开开发人员^(Developer)联系部分。
3. 通过联系信息联系开发商。

如何在非 Android^{(Non-Android)}设备 上暂停、取消订阅^(Cancel)和退款^{(Refund Subscriptions)}

如果您无法使用Android手机，请不要担心。您可以通过网络版Google Play 商店在任何非^{(Google Play Store)}Android设备上暂停、取消或退款订阅。就是这样：

1. 访问Google Play 网站并使用您的^{(Google Play website)}Google 帐户^{(Google Account)}凭据登录。
2. 选择右上角的个人资料图片，然后选择付款^(Payments)和订阅。

1. 切换到订阅选项卡。
2. ^{(Tap Manage)}点击您要暂停或取消的订阅旁边的 管理。

1. 选择取消^{(Select Cancel)}订阅或暂停付款。

如果您想发起订阅退款：

• 如果付款后不到 48 小时， 请访问请求 Google Play 退款页面。^{(Request your Google Play refund page)}
• 联系开发者（您可以在应用程序的商店页面上找到联系信息）以在 48 小时后申请退款。

掌控您的 Google Play 订阅^{(Your Google Play Subscriptions)}

了解如何管理您的Google Play订阅对于定制^{(Google Play)}Android设备上的数字体验至关重要。无论您是想暂停订阅、永久取消订阅、重新启动暂停或取消的订阅，还是在必要时寻求退款，您都拥有掌控权。

How to Pause or Cancel Google Play Subscriptions

If уou’ve been using yоur Android phоne fоr some time, the chances are you’ve ended υp subscribing to multiple apps and servicеs from the Google Play Store. Left unchecked, these can add up and seriously strain your wallet.

Luckily, Google Play makes it easy to pause or cancel subscriptions, and this tutorial will walk you through the process. You’ll also learn how to request refunds for subscriptions on Google Play.

How to Cancel Google Play Subscriptions

If you’ve decided to discontinue a Google Play subscription permanently, just deleting the relevant app from your Android phone won’t suffice. Instead, you must visit Google Play’s Subscriptions management console and cancel the subscription.

Note: Despite canceling a subscription, you’ll have access to paid content until the end of the current billing period. For example, if you cancel halfway through a yearly subscription, you still have six months of access.

To cancel a subscription to Google Play:

1. Open the Google Play Store and tap your profile picture on the top right of the screen.
2. Select Payments & subscriptions. If you have multiple Google Accounts on your Android, tap the email address at the top and pick the correct account.
3. Tap Subscriptions.

1. Tap the subscription you want to cancel under the Active section.
2. Tap Cancel subscription.

1. Provide a reason and tap Continue.
2. Tap Cancel subscription again as confirmation.

If you change your mind and want to re-subscribe before or after the subscription expires:

1. Re-visit the Subscriptions management console and tap the subscription you want to re-subscribe.
2. Tap Resubscribe.
3. Review the subscription information and tap Resubscribe again to confirm.

How to Pause Subscriptions on Google Play

At times, you may want to temporarily halt a Google Play subscription without canceling it entirely. Pausing a subscription allows you to suspend payments for a specified period.

To pause a subscription on Google Play:

1. Open the Google Play Store and tap your profile picture on the top right of the screen.
2. Select Payments & subscriptions.
3. Tap Subscriptions.

1. Tap the subscription you want to pause under the Active section.
2. Set the pause length.
3. Tap Confirm.

To restart the subscription before it automatically resumes:

1. Re-visit the Subscriptions management console and tap the subscription you want to resume.
2. Tap Resume.
3. Review the payment information and Resume again as confirmation.

How to Receive Refunds for Google Play Subscriptions

There are circumstances where you want a refund for a Google Play subscription. For example, it could be an accidental purchase, issues with the app or service, false advertising, etc.

Requesting a refund for a Google Play subscription depends on whether it’s been less or more than 48 hours since purchase.

• You can request a refund from Google if it’s been less than 48 hours since you subscribed to the app or service.
• You must contact the app developer for a refund if it’s been more than 48 hours since you subscribed to the app or service.

Before 48 Hours—Contact Google

To request a refund from Google:

1. Open Google Chrome on your Android phone and visit the Request your Google Play refund page.
2. Select Yes to confirm you’re signed in with the Google Account used to make the purchase, and tap Continue. If not, select No and log in with the correct account.

1. Select the subscription you want to receive a refund for and tap Continue.
2. Pick a reason for the refund and tap Continue. It’s best to be accurate with your selection—e.g., choosing I purchased this by accident may not work in your favor if you used the app several times before initiating your refund request.
3. Tap Continue.
4. Review your details and tap Request refund.

Refund requests take up to four days to process. You’ll receive an email if Google decides to approve or decline the refund. Visit the Check your Google Play refund status page to check the request’s status. If you receive a refund, the amount will be credited to the payment method you used to make the subscription—Google Play balance, credit card, etc.

After 48 Hours—Contact the Developer

To contact the developer for a refund, you must:

1. Open the Google Play Store and visit the app’s store page.
2. Scroll down and expand the Developer contact section.
3. Reach out to the developer with the contact information.

How to Pause, Cancel, and Refund Subscriptions on Non-Android Devices

If you do not have access to your Android phone, don’t worry. You can pause, cancel, or refund subscriptions on any non-Android device via the web version of the Google Play Store. Here’s how:

1. Visit the Google Play website and sign in with your Google Account credentials.
2. Select your profile picture on the top-right corner and choose Payments & subscriptions.

1. Switch to the Subscriptions tab.
2. Tap Manage next to the subscription you want to pause or cancel.

1. Select Cancel subscription or Pause payments.

If you want to initiate a refund for a subscription:

• Visit the Request your Google Play refund page if it’s been less than 48 hours since making your payment.
• Contact the developer—you can find the contact information on the app’s store page—to request a refund after 48 hours.

Take Control of Your Google Play Subscriptions

Knowing how to manage your Google Play subscriptions is essential to tailoring the digital experience on your Android device. Whether you want to pause a subscription, cancel it permanently, restart a paused or canceled subscription, or seek a refund when necessary, you have the power to take control.

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