当您想流式传输您喜爱的电影、电视节目、音乐或任何其他内容时，您可以通过 USB 数据线将您的设备连接到您的电视，( connect your device to your TV via USB cable)或者只使用 Google Chromecast。
您可以使用 Chromecast 做(things you can do with your Chromecast)很多事情，但有时即使是最好的设备也会遇到无法弥补的障碍。您可能会遇到一些问题，或者它只是停止工作，让您没有任何流媒体内容。
如果您刚买了一个新的无线路由器，计划将您的Chromecast出售或赠送给其他人，或者设备冻结或滞后，那么重置它可能是可行的方法。
以下是您需要了解的有关如何重置Chromecast的所有信息。
注意(Note)：对于本指南，我们使用了第二代Chromecast，但第一代和Chromecast Ultra设备的步骤相似。
如何将 Chromecast 设备恢复出厂设置(How to Factory Reset Chromecast Devices)
虽然您可以在执行重置之前重新启动Chromecast，但它可能并不总是适用于所有情况。也就是说，重要的是要了解Chromecast重置的含义，然后才能开始执行实际步骤。
执行恢复出厂设置会将您的Chromecast重置为其原始或默认出厂设置，这意味着您将丢失所有数据、个人设置和已安装的应用程序。
重置只需几分钟即可完成，但无法撤消，因此您可能需要考虑是否值得。
如果您已准备好继续，您可以通过两种方式重置Chromecast设备：(Chromecast)
如何通过 Google Home 应用重置 Chromecast(How to Reset a Chromecast through Google Home App)
正如您需要Google Home应用来设置Google Chromecast一样，您也需要该应用来重置Chromecast。要使Chromecast重置过程正常工作，请将您的Chromecast连接到电源、电视上的HDMI端口以及您最初设置设备时使用的WiFi网络。(WiFi)
- 要开始使用，请在您的Android或iOS设备上打开(iOS)Google Home应用，然后点击您的Chromecast设备。
- 接下来，点击顶部的齿轮图标以打开Settings。
- 如果您使用的是Android设备，请点按屏幕右上角的三个点(three dots)以打开菜单(menu)。对于 iOS 设备，点击移除设备(Remove device)。
- 接下来，点击恢复出厂设置(Factory reset)。
- 在下一个屏幕上，您会看到一条警告：这会将 [设备名称] Chromecast 恢复为出厂设置并将其从您的家中移除。您将无法再通过该应用程序访问该设备，并且该设备将不再与您的帐户相关联(This will restore [device name] Chromecast to factory settings and remove it from your home. You will no longer be able to access the device through the app and it will no longer be associated with your account)。
- 点击屏幕右下方的恢复出厂设置以确认操作，Chromecast(Factory reset)将(Chromecast)恢复为其默认出厂设置。这也会从您家中移除Chromecast 。
注意(Note)：如果您拥有使用计算机配置其设置的第一代Chromecast，请使用以下步骤重置设备。
- 打开您第一次在计算机上设置设备时使用的Chromecast 应用程序。(Chromecast app)
- 选择您要重置的Chromecast 设备。(Chromecast device)
- 接下来，选择Settings > Factory Reset，设备将返回其原始（类似新的）状态。
如何直接在设备上恢复出厂设置 Chromecast(How to Factory Reset Chromecast Directly on the Device)
如果您想要更快地重置Chromecast，您可以使用重置按钮直接在设备上执行此操作。
将Chromecast插入电视，然后按下设备侧面的重置按钮至少 20 秒。LED灯将呈琥珀色闪烁，然后呈白色闪烁，您的电视将变为空白。释放重置按钮并允许重新启动序列完成。
Chromecast 不工作？尝试这些修复(Chromecast Not Working? Try These Fixes)
您的 Chromecast 出现故障且无法正确流式传输内容的原因有多种。其中一些原因包括电量不足、缺少固件更新、路由器以不兼容的频率广播，或者设备可能无法检测到您的WiFi连接。
在您寄回Chromecast进行更换之前，请尝试以下故障排除步骤：
- 拔下您的Chromecast并在几分钟后重新插入。这将重新启动设备并解决任何故障。
- 重新启动(Reboot)您的路由器并尝试再次连接您的 Chromecast，以查看问题是否源于WiFi网络。检查您的网络是否存在拥塞，因为这可能会导致信号质量下降(low signal quality)，并且您的Chromecast将无法正常工作。
- 检查您的路由器的频率，并确保它以与您的Chromecast (2.4GHz) 相同的频率进行广播。如果不是，请将路由器重置为正确的频率。
- 如果您的Chromecast带有扩展器，请将其插入电视的HDMI端口并插入Chromecast。
- 检查您的Chromecast、路由器或智能电视是否有可用的固件更新，因为这些更新会影响您投射或流式传输媒体的能力。如果您使用Chrome浏览器从计算机投射，请检查是否有较新的Chrome版本并更新以避免投射问题。
- 如果您在使用Chromecast时遇到随机重启或电源卡顿，请将其从电视上拔下，然后将其插入插座。
- 如果一切都失败了，请联系Google支持，尝试我们最好的 Chromecast 替代方案(best Chromecast alternatives)之一或其他无线连接设备的方法(methods of connecting your devices wirelessly)。
重置您的 Chromecast (Reset Your Chromecast )
我们希望本指南能帮助您重置Chromecast设备。如果您打算再次使用该设备，可以从头开始重做Chromecast 设置过程。(Chromecast setup process)通过在下面留下评论，与我们分享您在重置过程中可能遇到的任何挑战。
How to Reset a Chromecast
When you want to stream your favorite movie, TV ѕhow, music, оr any other content, you could connect your device to your TV via USB cable or just use a Google Chromecast.
There are so many things you can do with your Chromecast, but sometimes even the best device can hit an irreparable snag. You may encounter some issues or it just stops working, leaving you without any streaming content.
If you just got a new wireless router, plan to sell or give your Chromecast to someone else, or the device freezes or lags, resetting it might be the way to go.
Here’s everything you need to know about how to reset a Chromecast.
Note: For this guide, we used the second-generation Chromecast, but the steps are similar for first-generation and Chromecast Ultra devices.
How to Factory Reset Chromecast Devices
While you could reboot the Chromecast before performing a reset, it may not always be the solution for every case. That said, it’s important to know the implications of a Chromecast reset before you can get down to the actual steps.
Performing a factory reset will reset your Chromecast to its original or default factory settings, meaning you’ll lose all your data, personal settings and installed apps.
A reset takes only a few minutes to complete but it cannot be undone so you may want to consider if it’s worth it or not.
If you’re ready to proceed, you can reset a Chromecast device in two ways:
How to Reset a Chromecast through Google Home App
Just as you needed the Google Home app to set up Google Chromecast, you’ll need the app to reset Chromecast. For the Chromecast reset process to work, connect your Chromecast to a power source, an HDMI port on your TV, and the WiFi network you used to originally set up the device.
- To get started, open Google Home app on your Android or iOS device and then tap your Chromecast device.
- Next, tap the gear icon at the top to open Settings.
- If you’re using an Android device, tap the three dots at the top right side of the screen to open the menu. For iOS devices, tap Remove device.
- Next, tap Factory reset.
- On the next screen, you’ll see a warning that says: This will restore [device name] Chromecast to factory settings and remove it from your home. You will no longer be able to access the device through the app and it will no longer be associated with your account.
- Tap Factory reset at the bottom right side of your screen to confirm the action, and the Chromecast will be reset to its default factory settings. This will also remove the Chromecast from your home.
Note: If you have a first generation Chromecast that uses a computer to configure its settings use these steps to reset the device.
- Open the Chromecast app that you used to when you first set up the device on the computer.
- Select the Chromecast device you want to reset.
- Next, select Settings > Factory Reset and the device will return to its original (like-new) state.
How to Factory Reset Chromecast Directly on the Device
If you want a quicker way to reset a Chromecast, you can do so directly on the device using the reset button.
Plug your Chromecast into your TV, and down-press the reset button on the side of the device for at least 20 seconds. The LED light will blink amber and then white and your TV will go blank. Release the reset button and allow the reboot sequence to complete.
Chromecast Not Working? Try These Fixes
There are several reasons why your Chromecast could be malfunctioning and not streaming content properly. Some of these reasons include insufficient power, missing firmware updates, router broadcasting on incompatible frequency, or the device may not be able to detect your WiFi connection.
Before you send you Chromecast back for a replacement, try these troubleshooting steps:
- Unplug your Chromecast and plug it back in after a few minutes. This will restart the device and resolve any glitches.
- Reboot your router and try connecting your Chromecast again to see if the problem stems from the WiFi network. Check your network for any congestion as this may cause low signal quality and your Chromecast won’t work as it should.
- Check your router’s frequency and ensure that it broadcasts on the same frequency as your Chromecast (2.4GHz). If not, reset the router to the correct frequency.
- If your Chromecast came with an extender, insert it into your TV’s HDMI port and plug in the Chromecast.
- Check to see if firmware updates are available for your Chromecast, router, or smart TV as these updates affect your ability to cast or stream media. If you’re using Chrome browser to cast from your computer, check if there’s a newer Chrome version and update to avoid casting problems.
- If you’re experiencing random restarts or power stuttering while using your Chromecast, unplug it from your TV and plug it into an outlet.
- If all else fails, contact Google support, try one of our best Chromecast alternatives or other methods of connecting your devices wirelessly.
Reset Your Chromecast
We hope this guide helped you reset your Chromecast device. If you intend to use the device again, you can redo the Chromecast setup process from scratch. Share with us any challenges you may have during the reset process by leaving a comment below.
