如果您的Roku(Roku)流媒体设备遇到冻结等问题,无论是Roku TV、Roku Express还是Roku流媒体棒,您可能需要进行一些故障排除。
在这些情况下,特别是如果您已经尝试过其他没有成功的选项,一种选择是重置设备。如果您已经排除了硬件问题(例如HDMI电缆故障)或其他问题(例如网络连接),那么这是最佳选择。

一旦排除了这些选项,您就会想要弄清楚应该进行哪种重置。您可以在Roku(Roku)设备上执行三种类型的重置,即系统重启、网络重置和恢复出厂设置。
如何在Roku 设备上(Roku Device)重新启动系统(System Restart)
系统重新启动与仅使用遥控器关闭Roku设备不同。此方法将允许设备完全关闭电源,并重新启动(希望如此)。这种类型的重启非常容易完成。
如果您无法使用遥控器(with a remote)(无论是物理遥控器还是Roku应用遥控器)控制(Roku)Roku设备,您只需拔下设备插头即可。然后,等待 10 秒钟,然后重新插入电源并打开。
如果您仍然可以控制您的设备,请按照以下步骤通过Roku(Roku)启动系统。
- 回家。

- 选择设置 > 系统。

- 选择电源 > 系统重新启动。
从这里,您的Roku设备将自动执行系统重启。设备重新启动后,您可以查看它是否已恢复正常。否则,您将需要进行下一种重置。
如何在Roku 设备上(Roku Device)重置网络连接(Network Connection Reset)
如果多个流媒体应用程序都出现此问题,则网络重置可能会解决您的问题。完成此重置后,您需要重新连接到网络(reconnect to your network)。您需要能够使用Roku遥控器或应用程序来启动网络重置。因此,如果不可能,您应该恢复出厂设置。
以下是在Roku(Roku)设备上执行网络连接重置的方法:
- 回家。
- 进入Settings > System > Advanced系统设置。

- 选择网络连接重置。

- 选择重置连接。
完成这些步骤后,您的Roku设备将重新启动。然后,您可以返回设置并重新连接到网络,就像首次设置Roku(Roku)设备时一样。
如何在Roku 设备上(Roku Device)恢复出厂设置(Factory Reset)
恢复出厂设置是这三个选项中影响最严重的一个。这将删除您Roku(Roku)设备上的几乎所有数据,包括您的个人偏好、与Roku帐户的连接以及任何其他设置。完成此类重置后,您必须完全设置Roku设备。(Roku)但是,如果您已用尽所有其他选项,这将是让Roku(Roku)正常工作的最后手段。
有两种选项可用于执行恢复出厂设置。如果您仍然可以通过遥控器操作Roku设备,则第一个选项将适用。以下是如何做到这一点:
- 回家。
- 进入Settings > System > Advanced系统设置。
- 选择恢复出厂设置。

- 在Roku电视上,选择将所有内容重置为出厂(Factory)设置。否则,请按照您的设备屏幕上的说明进行操作。

如果您无法控制Roku设备,您还可以使用设备上的物理按钮执行恢复出厂设置。要找到重置按钮,您需要查看设备的背面或底部。您可能有触觉按钮类型或针孔类型,标记为重置。
找到后,在Roku设备开机的情况下,您需要按住此按钮 10 秒钟,然后松开。恢复出厂设置后,您的Roku设备应该会闪烁红色指示灯。
然后,您的Roku设备就可以打开。从那里您需要重新设置它,就像您购买了新的一样。这意味着重新激活您的Roku、重新登录流媒体应用程序、您的Roku帐户以及您可能拥有的其他设置。
通过重置
恢复您的Roku 设备(Roku Device)
重置 Roku 可以极大地帮助您解决设备上可能遇到的问题。(issues you may run into)上述每种方法对您的设备和数据的侵入程度各不相同,因此首先从更简单的系统重新启动开始,然后继续前进是一个不错的选择。通过仔细检查每一个问题,希望您能够快速解决 Roku 的问题。
How to Reset Your Roku Streaming Device
If уou’re having issues such as freezing with your Roku streaming device, whether it’s a Roku TV, Roku Express, or Roku streaming stick, you may want to dо some troubleshootіng.
One option in these cases, especially if you’ve already tried other options that didn’t pan out, is to reset the device. This is the best choice if you’ve already counted out hardware issues, such as a faulty HDMI cable, or other issues such as your network connection.

Once you’ve ruled out those options, you’ll want to figure out which kind of reset you should do. There are three types of resets you can do on your Roku devices, which are a system restart, a network reset, and a factory reset.
How to Do a System Restart on a Roku Device
A system restart isn’t the same as just turning your Roku device off with the remote. This method will allow the device to fully power off, and restart on (hopefully) a clean slate. This type of restart is very simple to complete.
If you’re unable to control your Roku device with a remote, either the physical remote or the Roku app remote, you can simply unplug the device. Then, wait 10 seconds before plugging it back in and turning it on.
If you can still control your device, follow the steps below to do a system start through your Roku.
- Go to Home.

- Select Settings > System.

- Select Power > System Restart.
From here, your Roku device will perform a system restart automatically. Once the device is back on, you can see if it has returned to normal. Otherwise, you’ll want to move onto the next type of reset.
How to Do a Network Connection Reset on a Roku Device
A network reset may fix your issue if it seems to occur with multiple streaming apps. After you finish this reset, you’ll need to reconnect to your network. You’ll need to be able to use your Roku remote, or the app, to start a network reset. So, if that isn’t possible, you should move on to a factory reset.
Here’s how to perform a network connection reset on your Roku device:
- Go to Home.
- Go to Settings > System > Advanced system settings.

- Select Network connection reset.

- Select Reset connection.
Once you finish these steps, your Roku device will restart. You can then go back into the settings and reconnect to your network, the same way as when you first set up your Roku device.
How to Do a Factory Reset on a Roku Device
A factory reset is the hardest-hitting option of the three. This will erase nearly all data on your Roku device, including your personal preferences, connection to your Roku account, and any other settings. You’ll have to set up your Roku device entirely after completing this type of reset. However, if you’ve exhausted all other options, this would be your last resort to get your Roku working properly.
There are two options for performing a factory reset. The first option will apply if you can still operate your Roku device via a remote. Here’s how to do it this way:
- Go to Home.
- Go to Settings > System > Advanced system settings.
- Select Factory reset.

- On a Roku TV, select Factory reset everything. Otherwise, follow the instructions onscreen for your device.

If you don’t have any control over your Roku device, you can also perform a factory reset with the physical buttons on your device. To find the reset button, you’ll want to look on the back or bottom of your device. You may have either a tactile button type or a pinhole type, labeled reset.
Once located, with your Roku device powered on, you’ll want to press down on this button for 10 seconds before releasing it. Once the factory reset has occurred, your Roku device should flash a red indicator light.
Then, your Roku device can be turned on. From there you’ll need to set it up again, as if you had bought it new. This means re-activating your Roku, signing back into streaming apps, as well as your Roku account, and other settings you may have had.
Restore Your Roku Device With a Reset
Resetting your Roku can help immensely with issues you may run into on the device. Each of the methods above vary in how invasive it is with your device and data, so starting with a simpler system restart first and moving on from there is a good bet. By going through each one, hopefully you’ll quickly come to a resolution of your Roku’s issues.