你有戴尔(Dell)电脑吗？它的 Wi-Fi 连接速度是否似乎比您的其他设备慢？这可能是由这个简单但大多数未知的问题引起的。一旦您了解它，就很容易在您的戴尔(Dell)上找到并修复缓慢的下载速度。
什么是 SmartByte 遥测？
这是一个完美的例子，“如果它没有坏，就不要修理它。” 信不信(” Believe)由你，SmartByte服务旨在改善您在互联网上的体验。SmartByte Telemetry，也称为SmartByte 网络服务(SmartByte Network Service)，由Rivet Networks构建，旨在通过(Rivet Networks)Wi-Fi为需要更多带宽的活动提供更高的优先级。是的，创建Killer Wireless的(Killer Wireless)Rivet Networks。英特尔现在拥有它。
这个想法是，如果您在查看Facebook(Facebook)或Instagram的同时流式传输视频，SmartByte将为视频提供更多带宽，因为普通的网络应用程序不需要那么多。无论如何，这就是理论。
有时SmartByte仅作为服务和驱动程序安装。但是，如果您拥有Dell Inspiron、G3、G5 或 G7，您可能拥有SmartByte应用程序或Dell Cinemastream应用程序。两者都使用SmartByte驱动程序和服务。
SmartByte 还有什么影响？
据微软(Microsoft)称，如果较慢的 Wi-Fi(Wi-Fi)速度对您来说并不重要，SmartByte还会(SmartByte)在 Windows 11 版本 21H2 中丢弃用户数据报协议 (UDP) 数据包(dropping User Datagram Protocol (UDP) packets in Windows 11)而导致问题。他们说它已由 2021 年10 月的(October)KB5006674更新修复，因此请检查您是否有。
我可以更新 SmartByte 来修复它吗？
戴尔(Dell)仍然分发SmartByte，并表示它适用于 Windows 11(works with Windows 11)。你会认为最新版本会修复这个问题，因为它自 2017 年左右以来一直是一个问题。显然，他们还没有修复它。
2022(January 2022)年1 月最新的戴尔知识库(Dell Knowledge Base)文章介绍了如何对网络性能问题进行故障排除(how to troubleshoot network performance issues)，它们指向SmartByte。所以不，更新SmartByte不一定能解决速度慢的问题。
如何修复 SmartByte 问题？
尽管戴尔(Dell)建议您更新SmartByte，但这样做不太可能使事情变得更好。有两种选择。一种是禁用SmartByte，另一种是完全卸载SmartByte。在执行其中任何一项之前，请运行互联网速度测试(run an internet speed test)并保存结果。完成禁用或卸载SmartByte 后(SmartByte)，运行另一个互联网速度测试并将其与之前的结果进行比较。
如果第二个更好，那么SmartBytes就是一个问题。如果第二个相同或更糟，那么是其他原因导致减速。您需要找出下载速度慢的原因。
如何禁用 SmartByte
为什么我们要禁用SmartByte而不是完全卸载它？在某些情况下， SmartByte可能对您有用。也许您发现使用 SmartByte 可以更好地运行Zoom 会议，但(Zoom meetings)流式传输 4K 视频(streaming 4K video)却因此变得更糟。或者您可能只是想确保SmartByte是您的 Wi-Fi 速度问题的真正原因(real cause of your Wi-Fi speed issues)。
- 选择开始(Start )菜单并搜索服务(Services)。找到后打开服务。
- 找到SmartByte服务。这可以通过单击任何服务快速完成，然后开始输入 smartbyte。要仅停止SmartByte服务，请选择它，然后在服务描述区域或工具栏中的停止按钮中选择停止服务。(Stop )
- 要禁用SmartByte，双击它，SmartByte 服务属性(SmartByte Service Properties )窗口就会打开。
- 将启动类型(Startup type )从Automatic更改为Disabled。然后选择服务状态区域中的(Service)停止(Stop )按钮（如果尚未停止）。选择确定(OK )关闭窗口。
- SmartByte服务的状态现在已清除，并且Startup (SmartByte)Type(Startup Type )为Disabled。
检查您的互联网速度并将其与以前进行比较。如果它更高，那么SmartByte很有可能是问题所在。您可能想要完全卸载SmartByte。
如何卸载SmartByte：应用程序(Apps)和功能方法(Features Method)
(Did)禁用SmartByte是否提高了下载速度？如果是这样，请考虑卸载SmartByte。这很简单。
- 右键单击(Right-click)开始菜单(Start)或使用组合键Win + X。在打开的菜单中，选择应用程序和功能(Apps & Features)。
- 在“应用程序和功能”(Apps & Features )窗口中，开始在搜索字段中输入smartbyte 。任何使用SmartBytes的应用程序都将显示为结果。在这种情况下，它是SmartByte 驱动程序和服务(SmartByte Drivers and Services )以及SmartByte应用程序。您可能还会看到CinemaStream应用程序。
- 只需单击一下即可选择其中一个(Select one)应用程序，然后选择卸载(Uninstall)。它会要求确认。再次选择卸载(Uninstall )。
- 另一个警报可能会显示卸载后计算机需要重新启动的警告。选择“确定(OK )”继续，卸载完成后，重新启动计算机。
如何卸载SmartByte :控制面板方法(Control Panel Method)
这种卸载SmartByte的方法更适合老派技术人员。我们中的一些人仍然通过控制面板做所有事情(Control Panel)
- 选择“开始(Start )”菜单并开始键入control以找到“控制面板(Control Panel)” 。找到后打开。
- 在控制面板(Control Panel)中，选择程序和功能(Programs and Features )选项。
- 在Programs and Features窗口中，找到并选择SmartByte Drivers and Services，然后选择Uninstall。
- 提示将询问您是否确定要卸载SmartByte Drivers and Services。选择是(Yes)。
- 卸载开始并且很快。
一旦进度条窗口消失，SmartByte Drivers and Services即被卸载。通过注意到它不再出现在“程序(Programs)和功能(Features)”窗口的程序列表中来验证这一点。它也没有在服务(Services)中列出。
删除 SmartByte 是否会导致(Does Removing SmartByte Cause)其他问题(Problems)？
SmartByte由一个服务和一个驱动组成，你知道去掉服务和驱动会导致问题。在这种情况下，不，它不会引起任何问题。SmartByte只是一个实用程序。下面你会看到我们所有的网络驱动程序仍然存在。你的可能看起来有点不同。
您的 Wi-Fi 驱动程序和其他一切都将保持不变，不会造成任何伤害。事实上，一些用户报告说他们的戴尔(Dell)PC 的其他问题已得到解决。人们对VPN(VPNs)、FTP和Windows崩溃的问题停止了。但是，如果您认为删除SmartByte 会(SmartByte)导致问题，您可以重新安装它。
删除 SmartByte 对您有帮助吗？
这似乎是一件简单的事情，但是根据我们之前和之后的速度测试，下载和上传速度增加了 25% 以上。
我们很好奇删除SmartByte对您有多大帮助。让我们在评论中知道。如果您认识戴尔(Dell)遇到速度问题的人，请将这篇文章发送给他们。
SmartByte Telemetry: What It Is and How to Uninstall it
Do yоu own a Dell computer? Does it seem to haνe a slower Wi-Fi сonnection than the rest of yoυr devicеs? It could be caused by this simple, but mostly unknown іssue. Оnce you know about it, it’ѕ easy to find and fix slow download speeds on уоur Dell.
What is SmartByte Telemetry?
This is a perfect example of, “If it ain’t broke, don’t fix it.” Believe it or not, the SmartByte service was intended to improve your experience on the internet. SmartByte Telemetry, also known as the SmartByte Network Service, was built by Rivet Networks to give higher priority to activities that require more bandwidth through your Wi-Fi. Yes, the Rivet Networks that created Killer Wireless. Intel owns it now.
The idea is that if you’re streaming video at the same time as checking Facebook or Instagram, SmartByte will give more bandwidth to video since ordinary web apps don’t require as much. That was the theory, anyway.
Sometimes SmartByte is only installed as a service and driver. However, if you have an Dell Inspiron, G3, G5, or G7 you might have the SmartByte app or the Dell Cinemastream app. Both use the SmartByte driver and service.
What Else Does SmartByte Affect?
If slower Wi-Fi speeds don’t matter to you, SmartByte has also caused problems by dropping User Datagram Protocol (UDP) packets in Windows 11, version 21H2, according to Microsoft. They say it was fixed by the KB5006674 update in October, 2021, so check if you have that.
Can I Update SmartByte to Fix It?
Dell still distributes SmartByte and says it works with Windows 11. You’d think the newest version would have this issue fixed, since it’s been a problem since about 2017. Apparently, they haven’t fixed it.
There are Dell Knowledge Base articles as new as January 2022 on how to troubleshoot network performance issues, and they point to SmartByte. So no, updating SmartByte doesn’t necessarily fix the slow speed issue.
How Do I Fix the SmartByte Issue?
Although Dell advises that you update SmartByte, it’s highly unlikely that doing so will make things better. There are two choices. One is to disable SmartByte and the other is to completely uninstall SmartByte. Before doing either of these, run an internet speed test and save the results. When done disabling or uninstalling SmartByte, run another internet speed test and compare it to the previous results.
If the second one is better, then SmartBytes was a problem. If the second one is the same or worse, then something else is causing the slowdown. You’ll need to find out why your download speed is slow.
How to Disable SmartByte
Why would we disable SmartByte instead of uninstalling it completely? It’s possible that SmartByte works for you under certain circumstances. Maybe you find that Zoom meetings do run better with SmartByte, but streaming 4K video is made worse by it. Or maybe you just want to make sure that SmartByte is the real cause of your Wi-Fi speed issues.
- Select the Start menu and search for Services. Open Services when you find it.
- Find the SmartByte service. This can be done quickly by single clicking any service and then start typing smartbyte. To only stop the SmartByte service, select it and then select Stop the service in the service description area or the stop button in the toolbar.
- To disable SmartByte, double-click on it and the SmartByte Service Properties window opens.
- Change the Startup type from Automatic to Disabled. Then select the Stop button in the Service status area, if it isn’t already stopped. Select OK to close the window.
- The SmartByte service’s status is now cleared and the Startup Type is Disabled.
Check your internet speed and compare it to before. If it’s higher, there’s a good chance that SmartByte is the issue. You may want to completely uninstall SmartByte.
How to Uninstall SmartByte: Apps & Features Method
Did disabling SmartByte improve your download speeds? If it did, consider uninstalling SmartByte. It’s simple.
- Right-click on the Start menu or use the key combo Win + X. In the menu that opens, select Apps & Features.
- In the Apps & Features window, start typing smartbytein the search field. Any apps that use SmartBytes will show as results. In this case, it’s SmartByte Drivers and Services and the SmartByte app. You may also see the CinemaStream app.
- Select one of the apps with a single click, then select Uninstall. It’ll ask for confirmation. Select Uninstall again.
- Another alert may show a warning that the computer will require a reboot after the uninstall. Select OK to continue and when the uninstall is complete, restart the computer.
How to Uninstall SmartByte: Control Panel Method
This method of uninstalling SmartByte is more for the old-school techy. Some of us still do everything through the Control Panel
- Select the Start menu and start typing control to find the Control Panel. Once found, open it.
- In the Control Panel, select the Programs and Features option.
- In the Programs and Features window, find and select SmartByte Drivers and Services, then select Uninstall.
- A prompt will ask you if you’re sure you want to uninstall SmartByte Drivers and Services. Select Yes.
- The uninstallation begins and it’s quick.
Once the progress bar window disappears, SmartByte Drivers and Services is uninstalled. Verify this by noticing it’s no longer in the list of programs in the Programs and Features window. It’s not listed in Services either.
Does Removing SmartByte Cause Other Problems?
SmartByte consists of a service and a driver, and you know that getting rid of services and drivers can cause problems. In this case, no, it won’t cause any problems. SmartByte is just a utility. Below you’ll see that all our network drivers are still there. Yours may look a bit different.
The drivers for your Wi-Fi and everything else will remain intact and there will be no harm done. In fact, some users have reported that other problems with their Dell PC were resolved. People’s issues with VPNs, FTP, and Windows crashes stopped. However, if you think removing SmartByte caused problems, you can reinstall it.
Did Removing SmartByte Help You?
It seems like a simple thing, however, there was a greater than 25% increase in download and upload speeds based on our before and after speed testing.
We’re curious how much removing SmartByte helped you. Let us know in the comments. If you know someone with a Dell that’s having issues with speed, send them this article.
