Snapchat会卡在智能手机的黑屏上吗?应用程序启动时会崩溃吗?我们将向您展示当Snapchat 无法在您的 iPhone(Snapchat doesn’t work on your iPhone)或 Android 设备上运行时该怎么做。
首先,使用DownDetector验证Snapchat是否正常工作。如果DownDetector和其他Snapchat用户报告社交媒体应用程序存在问题,请联系Snapchat 支持。(Snapchat Support)如果Snapchat 对除您以外的所有人都有效(Snapchat’s working for everyone but you),则本故障排除指南中的建议应该可以解决问题。

尽管网络连接问题不太可能阻止Snapchat打开,但请确保您的设备具有互联网连接。将您的手机连接到 Wi-Fi 网络或使用移动数据并尝试以下修复方法。
1.关闭其他应用
(Snapchat)如果您的手机没有足够的内存来运行该应用程序,Snapchat将无法打开。打开手机的应用程序切换器并关闭在后台运行的应用程序。您可以释放内存并提高手机的性能。
2.强制关闭Snapchat
强制(Force)关闭无响应或冻结的应用程序可以使该应用程序再次正常运行。如果应用程序无法在您的设备上打开,请
强制(Force)关闭并重新打开Snapchat 。

在 iOS 中强制关闭 Snapchat
- 从底部向上轻扫(Swipe)或双击 iPhone 的主(Home)屏幕按钮以显示App Switcher。
- (Swipe)在Snapchat(Snapchat)上向上轻扫以强制关闭 iPhone 上的应用程序。
在 Android 中强制关闭 Snapchat
- 前往Settings > Apps和通知 >应用(App)信息(查看所有应用(Apps))并点按 Snapchat(Snapchat)。

- 点击强制停止(Tap Force Stop)并在确认时选择确定。重新打开Snapchat并检查您的手机是否工作。

3.检查Snapchat的权限
如果您几个月没有使用Snapchat , Android将撤销该应用的权限。确认Snapchat可以访问正常工作所需的基本系统组件。强制(Force)关闭Snapchat并按照步骤调整其权限。
(Adjust Snapchat Permission)在Android 设备上(Devices)调整 Snapchat 权限
- 前往Settings > Apps和通知 > 查看所有应用(Apps)(应用(App)信息)> Snapchat并点击权限。

- 如果“拒绝”部分中有项目,请点击权限,然后选择允许(Allow)。
- 返回应用权限页面并禁用如果应用未被使用则
移除权限。(Remove)

(Adjust Snapchat Permission)在 iOS 设备上
调整 Snapchat 权限
转到Settings > Snapchat并授予Snapchat必要的权限——联系人、本地网络(Local Network)、麦克风(Microphone)、相机(Camera)和蜂窝数据(Cellular Data)。

4. 清除 Snapchat 的应用程序缓存(App Cache)和存储数据(Storage Data)
Snapchat 将临时文件或缓存文件(temporary or cache files)存储在您设备的存储空间中。缓存(Cache)文件有助于Snapchat平稳运行,但也可能导致应用程序出现故障。如果应用程序的缓存数据损坏,
您的手机可能无法运行Snapchat 。
删除 Snapchat 的缓存文件和存储数据可以让应用程序重新运行。
- 转到Settings > Apps和通知 >应用程序(App)信息(查看所有应用程序(Apps))> Snapchat,然后点击存储(tap Storage)和缓存。
- 选择清除缓存(Clear Cache)并再次打开Snapchat。如果问题仍然存在,请删除Snapchat的存储数据。

- 选择清除存储(Clear Storage),然后在确认提示中选择确定。

清除Snapchat的存储空间会让您退出应用程序,但不会删除您的快照、记忆、连拍或保存的消息。打开Snapchat并登录您的Snapchat帐户以访问您的快照。
5. 更新 Snapchat
(Snapchat)如果您使用的是不再与您设备的操作系统兼容的旧版应用,Snapchat可能无法打开。前往(Head)您设备的应用商店并安装最新版本的 Snapchat(install the latest version of Snapchat)。
打开Google Play商店(在Android上)或App Store(在 iPhone 上),搜索 snapchat,然后点击更新(Update)。

6.使用旧版本
安装不稳定或有问题的Snapchat更新可能会导致应用程序出现故障。如果Snapchat在更新应用程序后停止打开,请旁加载更新前可用的版本(sideload the version)。从受信任的APK网站(例如APKMirror.com、APK4Fun.com或APKPure.com )下载(Download)较旧的Snapchat应用程序版本。

打开Snapchat APK文件,点击继续(Continue),然后选择安装(Install)。

7. 重启手机
执行设备重启可以修复Apple和Android手机上的临时系统故障。如果在尝试上述修复后
Snapchat仍然无法打开,请重新启动您的手机。
8. 重新安装 Snapchat
(Delete Snapchat)如果应用程序仍然无法打开,请从您的设备中删除 Snapchat 。这样做将删除任何损坏的
前往Settings > Apps和通知 > Snapchat,点击卸载(Uninstall)并选择确定。

重启(Reboot)您的设备并从Google Play Store或App Store重新安装(App Store)Snapchat。
修复 Snapchat 并获取快照!
如果Snapchat(Snapchat)仍然无法运行,请更新您设备的操作系统。Android 版Snapchat(Snapchat)需要Android 5.0(Android 5.0)或更高版本,而 iOS 应用程序支持运行 iOS 12.0 或更高版本的 iPhone 。如果您使用不受支持的设备,
Snapchat将无法使用。(Snapchat)
Snapchat Won’t Open? 8 Ways to Fix
Does Snapсhat get stuck on a black screen on your smartрhone? Does the app crash whеn laυnched? We’ll show you what to do when Snapchat doesn’t work on your iPhone or Android device.
Before anything, use DownDetector to verify that Snapchat is working correctly. Contact Snapchat Support if DownDetector and other Snapchat users report problems with the social media app. If Snapchat’s working for everyone but you, the recommendations in this troubleshooting guide should resolve the issue.

Although it’s unlikely for network connectivity issues to prevent Snapchat from opening, ensure your device has an internet connection. Connect your phone to a Wi-Fi network or use mobile data and try the fixes below.
1. Close Other Applications
Snapchat won’t open if your phone doesn’t have enough memory to run the app. Open your phone’s app switcher and close applications running in the background. You can free up memory and improve your phone’s performance.
2. Force Close Snapchat
Force closing an unresponsive or frozen app can get the app working correctly again. Force close and reopen Snapchat if the app won’t open on your device.

Force Close Snapchat in iOS
- Swipe up from the bottom or double-click your iPhone’s Home button to reveal the App Switcher.
- Swipe up on Snapchat to force close the app on your iPhone.
Force Close Snapchat in Android
- Go to Settings > Apps & notifications > App info (See All Apps) and tap Snapchat.

- Tap Force Stop and select OK on the confirmation. Reopen Snapchat and check if your phone works.

3. Check Snapchat’s Permissions
If you haven’t used Snapchat in a few months, Android will revoke the app’s permissions. Verify that Snapchat has access to essential system components it needs to work correctly. Force close Snapchat and follow the steps to adjust its permissions.
Adjust Snapchat Permission on Android Devices
- Head to Settings > Apps & notifications > See All Apps (App info) > Snapchat and tap Permissions.

- If there’s an item in the “Denied” section, tap the permission, and select Allow.
- Return to the app permissions page and disable Remove permission if app isn’t used.

Adjust Snapchat Permission on iOS Devices
Go to Settings > Snapchat and grant Snapchat the necessary permissions—Contacts, Local Network, Microphone, Camera, and Cellular Data.

4. Clear Snapchat’s App Cache and Storage Data
Snapchat stores temporary or cache files in your device’s storage. Cache files help Snapchat run smoothly but can also cause the app to malfunction. Your phone may fail to run Snapchat if the app’s cache data gets corrupted.
Deleting Snapchat’s cache files and storage data can get the app working again.
- Go to Settings > Apps & notifications > App info (See All Apps) > Snapchat and tap Storage & cache.
- Select Clear Cache and open Snapchat again. Delete Snapchat’s storage data if the problem persists.

- Select Clear Storage and select OK on the confirmation prompt.

Clearing Snapchat’s storage signs you out of the app, but it won’t delete your snaps, memories, streaks, or saved messages. Open Snapchat and sign in to your Snapchat account to access your snaps.
5. Update Snapchat
Snapchat may not open if you’re using an older app version that’s no longer compatible with your device’s operating system. Head to your device’s app store and install the latest version of Snapchat.
Open the Google Play store (on Android) or App Store (on iPhone), search for snapchat, and tap Update.

6. Use an Older Version
Installing an unstable or buggy Snapchat update can cause the app to malfunction. If Snapchat stops opening after updating the app, sideload the version that worked before the update. Download older Snapchat app versions from trusted APK websites like APKMirror.com, APK4Fun.com, or APKPure.com.

Open the Snapchat APK file, tap Continue, and select Install.

7. Restart Your Phone
Performing a device reboot can fix temporary system glitches on Apple and Android phones. Reboot your phone if Snapchat still won’t open after trying the fixes above.
8. Reinstall Snapchat
Delete Snapchat from your device if the app still won’t open. Doing so will remove any corrupt
Go to Settings > Apps & notifications > Snapchat, tap Uninstall and select OK.

Reboot your device and reinstall Snapchat from the Google Play Store or App Store.
Fix Snapchat and Get Snapping!
Update your device’s operating system if Snapchat’s still not working. Snapchat for Android requires Android 5.0 or later, while the iOS app supports iPhones running iOS 12.0 or later. Snapchat won’t work if you use an unsupported device.